Why You'll Love This Role: 

As a Senior Site Reliability Contractor, you will be involved in coding infrastructure automation with Terraform and Github Actions CI/CD. In this role, you will focus on improving our monitoring using Datadog, Sentry, and Cloudwatch. It will be critical to improve and automate our release processes to deploy Newsela services. You will have the opportunity to develop a rapport with a domain of application developers to improve infrastructure and monitoring for Newsela services in their ownership

What You'll Be Doing:

• Be on an on-call rotation to respond to incidents that impact Newsela.com availability and provide support for developers during internal and external incidents 
• Maintain and assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, and AWS services
• Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry and CloudWatch
• Look for ways to turn repeatable manual actions into automations to reduce on-call toil
• Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind 
• Design, build and maintain core cloud infrastructure on AWS and GCP that enables scaling to support thousands of concurrent users
• Debug production issues across services and levels of the stack 
• Provide infrastructure and architectural planning support as an embedded team member within a domain of Newsela’s application developers 
• Plan the growth of Newsela’s infrastructure 

About You:

• Technical

  • Infrastructure as code: use Terraform and Github CI/CD for automation, containerize our environments (Docker, ECS), and leverage cloud technologies to meet our goals
  • Systems: manage, configure and troubleshoot operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters
  • Monitoring and instrumentation: implement metrics in Datadog, Sentry, log management and related systems, and Slack/JIRA integrations
  • Engineering practices: availability, reliability and scalability, as well as disaster recovery
  • Work in a variety of languages: Shell, IaC, Python, SQL

  Execution

  • Planning: familiarity with agile methodologies; use epics, issues to drive projects
  • Organization: personal and team workload organization, OKR leadership
  • Management: able to self-organize and accomplish tasks asynchronously

  Collaboration and Communication

  • Leading and contributing to scope and designs for issues, epics, and OKRs
  • Contributing to Newsela architecture diagrams, process diagrams and runbook documentation
  • Completing Root Cause Analysis (RCA) investigations and perform readiness reviews
  • Improving team practices through code reviews, handoffs of work and incidents

  Influence and Maturity

  • Knowledge sharing, mentoring within SRE and developer teams
  • Self-awareness, handling conflict in the team, providing and receiving feedback
  • Maintaining good relationships with other engineering teams at Newsela that help improve the product
  • Accountability: willing to proactively step in and do the right thing while providing candid and constructive feedback
  •  

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.

Why you’ll love working at Newsela:

• Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul. 
• Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
• Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! 
• Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
• Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
• Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

How You'll Make an Impact: 

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable, scalable, and efficient cloud infrastructure to support our global platform's growth
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components
• Develop and continuously improve monitoring and logging systems using Prometheus, DataDog, and Loki stacks
• Participate in on-call rotation to support the production environment and ensure rapid response to outages
• Lead incident response efforts, ensuring minimal service impact while documenting learnings and implementing preventive measures
• Collaborate with development teams to establish Service Level Objectives (SLOs) and ensure systems meet or exceed reliability targets.
• Champion SRE best practices across engineering, mentoring teams on resiliency, performance optimization, and scalability
• Automate platform operations with infrastructure-as-code (Terraform) and configuration management tools

What Sets You Up for Success:

• 5+ years of hands-on experience as an SRE or Systems Engineer working extensively with AWS cloud infrastructure
• 3+ years of production experience with Kubernetes, Docker, and Helm charts at scale
• Proven track record implementing and scaling Elastic Kubernetes Service (EKS) platforms
• Strong expertise with monitoring, logging, and alerting technologies (ELK, Datadog, Loki, or AWS CloudWatch)
• Experience with GitOps and ArgoCD
• Working knowledge of web infrastructure, including NGiNX, Ingress controllers, MySQL/PostgreSQL/Aurora, Redis/Memcached, and SQS
• Business professional English required

Bonus Skills to Stand Out:

• Advanced Database Administration experience with Aurora, MySQL, or PostgreSQL
• Support and enhance the release process through CI/CD pipeline development and optimization
• Experience working in PCI-compliant environments and security-focused infrastructure
• Familiarity with Kong API Gateway and API management at scale

#LI-REMOTE #LI-IK1

Checkr busca un Senior Software Engineer para ayudarnos a llevar evaluaciones de antecedentes justas a clientes corporativos. Nuestro trabajo es la columna vertebral para el empleo de millones de trabajadores en todo el país.

La misión de nuestro equipo es proporcionar los antecedentes penales más precisos y exhaustivos de la industria para clientes en todo el mundo. Estamos contratando para un equipo enfocado en unificar las experiencias de todos los productos de evaluación que Checkr ofrece a sus clientes (tanto en EE. UU. como internacionales), proporcionando funcionalidades de plataforma común a otros equipos de la compañía. El equipo estará dividido en un 70% de trabajo backend y 30% frontend.

Responsabilidades:

• Construir y evolucionar software con un enfoque en la creación de funcionalidades de plataforma que otros equipos utilicen en su trabajo.

• Producir una gran cantidad de código de alta calidad para construir APIs escalables, eficientes y seguras.

• Utilizar habilidades de frontend para construir componentes efectivos en React.js que puedan usarse en todo Checkr.

• Diseñar y mejorar la arquitectura de sistema de nuestra plataforma que impulsa los productos de Screening de Checkr.

• Colaborar con ingenieros Staff y Principales para influir y ejecutar nuestros diseños técnicos.

• Comunicarse eficazmente con los ingenieros de todo Checkr que dependen de la funcionalidad que estás construyendo: ¡ellos serán tus clientes principales!

• Redactar documentación clara sobre cómo interactuar con las funcionalidades que construyes, aplicaciones y buenas prácticas de software.

• Implementar pasos en el pipeline de CI/CD y gestionar el control de versiones (Git).

• Mentorear y guiar a otros desarrolladores dentro de la organización de Ingeniería.

• Ayudar a identificar y resolver errores (bugs) complejos.

Lo que aportas:

• Inglés avanzado (escrito y hablado. Reportas a tu jefatura que está en USA y el proceso de entrevistas técnicas es dirigido por los desarrolladores de San Francisco y Denver).

• 6+ años de experiencia en desarrollo de software full-stack.

• Dominio de los siguientes lenguajes y tecnologías: Ruby, JavaScript (React.js), HTML, CSS, protocolos HTTP y Regex. 

• Disponibilidad para trabajar híbrido 3x2 en Santiago (oficina ubicada en torre gran costanera).

Requisitos indispensables:

• Sólida comprensión de los fundamentos de Ciencias de la Computación, tales como: bases de datos relacionales, estructuras de datos y algoritmos, ORM (Object Relational Mapping) y APIs REST.

• Sólidas prácticas de desarrollo utilizando TDD (Test Driven Development), DDD (Domain Driven Design) y programación funcional u orientada a objetos.

Deseable (Nice to have):

• Experiencia con bases de datos no relacionales (MongoDB, Redis).

• Experiencia con microservicios (y patrones como Event Sourcing o API Gateways).

• Experiencia con arquitecturas orientadas a eventos (Kafka, RabbitMQ o SQS).

• Experiencia en observabilidad (Datadog, Grafana o Splunk).

• Experiencia en IA (Inteligencia Artificial).

• Un fuerte sentido de propiedad (ownership).

• Capacidad para colaborar con compañeros de equipo y otros stakeholders.

• Entusiasmo por aprender, mejorar, innovar y divertirse.

• Una mentalidad de "A-player" con una fuerte orientación a la acción: elevas la vara, te mueves con urgencia, mantienes la resiliencia ante la ambigüedad y te haces responsable de entregar resultados significativos.

Beneficios

• Contrato indefinido.

• Salario competitivo en CLP.

• Oportunidad de trabajar para una empresa internacional con sede en EE. UU.

• Seguro de salud, vida y dental para ti y tu familia.

• Bono anual de $3,000 USD para aprendizaje y desarrollo.

• Acciones de la empresa (RSUs).

• 5 días adicionales de vacaciones (5 días extra de PTO).

• Almuerzo los días que asistas a la oficina.