Why You'll Love This Role: 

We're looking for an experienced ML Ops Engineer to join the ML/AI team at Newsela. This team works on projects ranging from classical Machine Learning to AI / Generative pipelines.  This is a hands-on role. You'll work closely with ML/AI, data and site reliability engineers to take models from prototype to production, build robust data pipelines, and keep our services running smoothly as we continue to scale.

What You'll Be Doing:

• Design and maintain CI/CD pipelines for ML model training, packaging, and deployment across our microservices.
• Manage containerized services on AWS ECS, optimizing for cost, latency, and availability.
• Automate infrastructure provisioning and service configuration with Terraform.
• Work to maintain and scale services that make use of third party LLM providers.
• Build and improve data pipelines that feed models from BigQuery, S3, and DynamoDB into training and inference workflows.
• Instrument services with observability tooling (Datadog, OpenTelemetry, Langfuse) and establish SLOs for model-serving endpoints.
• Collaborate with ML engineers to productionize new models using BentoML, FastAPI, and container-based serving.

About You:

• 2-3 years in ML Ops supporting ML/AI features, systems and workflows with 3-4 years prior experience in DevOps, CloudOps or SRE.
• Strong proficiency in Python.
• Hands-on experience with Docker containerization and container orchestration.
• Solid understanding of CI/CD for ML workflows in an enterprise production environment.
• Experience with Infrastructure as Code, preferably Terraform.
• Familiarity with cloud platforms — specifically AWS (ECS, ECR, S3, DynamoDB, CloudWatch) and GCP (BigQuery, Vertex AI).
• Experience with LLM integration and observability (OpenAI API, Google GenAI, Langfuse tracing).
• Experience building and maintaining data pipelines for ML training and feature engineering
• Familiarity with ML modeling workflows — training, evaluation, experiment tracking (e.g. MLFlow, Weights & Biases), and model versioning
• Experience monitoring and flagging model drift over time.
• Exposure to NLP/NLU models and frameworks such as Hugging Face Transformers, spaCy, or sentence-transformers
• Knowledge of vector databases (LanceDB, FAISS) and embedding-based retrieval systems
• Experience with scaling and maintaining deep learning frameworks (TensorFlow, PyTorch) in production settings
• Familiarity with classical ML libraries (scikit-learn, XGBoost, LightGBM) and model explainability tools (SHAP)
• Working knowledge of ML serving frameworks such as BentoML or similar.
• Comfort working with FastAPI or similar async Python web frameworks.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Searching for a Backend Engineer long-term contractor to work from home in Latam! Please submit your CV/Resumé in English, thank you!

Do you live and breathe backend development, with languages like Python and SQL as your trusty companions? Are you energized by the challenge of architecting robust and scalable systems, seamlessly integrating APIs and crafting elegant solutions? If you find joy in building the backbone of applications that power our digital world, then you have the perfect ingredients to thrive as our exceptional Backend Engineer, shaping the future of our technology stack!

Responsibilities

• Designing and implementing server-side applications using Python
• Writing complex SQL queries using Trino to gather analytics data from multiple sources
• Developing and maintaining microservices for our platform
• Designing and optimizing databases, both relational and non-relational
• Collaborating with cross-functional teams to integrate APIs and ensure smooth functionality
• Writing efficient and reusable code, adhering to best practices and coding standards
• Performing code reviews to ensure high-quality codebase
• Developing comprehensive end-to-end integration tests to ensure systems function as intended
• Troubleshooting and debugging issues in backend systems
• Staying up to date with the latest technologies and industry trends to drive continuous improvement

Qualifications

• English language proficiency required
• BS degree in Computer Science or a similar technical area of study, or equivalent practical experience
• 2-4 years of experience as a software engineer/developer, with a focus on backend development
• Proficiency in Python
• Strong experience with databases, SQL, and database optimization techniques
• Experience working with microservices architecture
• Familiarity with API design principles and RESTful services
• Solid understanding of software development lifecycle and Agile methodologies
• Excellent problem-solving and troubleshooting skills
• Strong collaboration and communication abilities, with the capability to work in cross-functional teams

Nice to Have

• Advanced degree in Computer Science or related field
• Experience/certification with cloud platforms like Amazon Web Services or Google Cloud Platform
• Familiarity with containerization technologies like Docker
• Knowledge of message queues and streaming platforms, such as Apache Kafka
• Understanding of caching mechanisms and performance optimization techniques
• Experience with performance testing and profiling tools
• Familiarity with machine learning concepts and frameworks

You’ll Grow at Linqia

Influencer marketing is chaotic. Linqia brings the calm in the chaos. We’re a leader in the influencer marketing industry. We're a mature and growing tech start-up, having experienced 100% year-over-year growth and break-even. We partner with the world's largest brands including General Motors, Bayer, Kimberly-Clark, Unilever, Albertsons, McDonalds, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing and leveraging creator content. We combine the science and accountability of online media with award-winning creativity to deliver the greatest return on investment and results for our clients’ paid, owned, and earned media.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.

We are looking for a Senior Full-stack Software Engineer who is excited to dive into engineering at Galileo and help us build credit and loan systems at scale. On our team, you will be in the middle of it all – implementing new functionality, squashing bugs, testing and deploying, monitoring and supporting mission-critical systems, and continually growing as an engineer. 

What you’ll do:

• Own and drive system design and architecture decisions
• Lead the end-to-end design and implementation of AI solutions
• Write, test, and deploy efficient, scalable code to a production environment that impacts millions of users.
• Generate ideas for process improvement, initiatives, and new technologies.
• Collaborate with product and design on new initiatives and features
  
  

What you’ll need:

• Bachelor's Degree in Computer Science or related field.
• 5+ years of experience with Python and Javascript (React and Node).
• Experience in AI/ML-focused roles is a plus
• Hands-on experience with Continuous Delivery principles and techniques, including unit testing and build & deploy pipelines.
• Demonstrated expertise with data store and cloud technologies, ideally within a microservice architecture (AWS, azure, mongodb)
• Good level of English (Mandatory)
• Experience in the banking or fintech industry is desirable.
• Strong problem-solving skills and good communication skills.
  
  

How You'll Make an Impact: 

As a Customer Support Coach, you will be the voice of and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners. Your contributions will strengthen client relationships, promote software adoption, and shape the future of our platform by sharing valuable feedback. You'll also play a key role in creating training materials, updating support resources, and staying ahead of system updates, making a lasting impact on our customers and team.

Our Customer Support Team:

Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ourselves on our supportive, diverse, and collaborative culture, where continuous learning, growth, and innovation drive everything we do. Be part of a team that values connection, celebrates success, and always strives to exceed expectations!

What you Bring to the Team:

• Assist and support our existing customers (hotel properties) daily in the use of our software
• Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers
• Troubleshoot and make outbound calls for escalated issues
• Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
• Gather customers' feedback and requirements for future releases of the software
• Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates

What Sets You Up for Success: 

• 1+ years of hospitality experience in hotels, hostels, BNBs, or similar with Front Desk, Night Auditor, Revenue Manager, General Manager, or similar roles
• Previous experience in customer service or similar is a plus
• Native or Fluent in English and Spanish, Portuguese is a plus.
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional intelligence
• Great levels of learning agility
• Compatible graduation course or more than 2 years of proven experience in the area
• Skill with computers and systems
• Excellent internet/wifi connection

#LI-LT1

Are you passionate about web design and eager to embark on a fulfilling career in the field? If you've dabbled in website creation using platforms like Wix, Squarespace, or WordPress, have a background in customer service, are a problem solver, and have a knack for creating engaging content, then Cloudbeds is looking for you!

This entry-level position offers a unique chance to provide customer support to our existing website customers while actively contributing to the new customer setup and onboarding process under the guidance of our seasoned Website Design team.

Location: Remote

Working shifts: 8 AM to 5 PM PST / 4 PM to 1 AM UTC 

What You Will Do:

• Managing the support tickets through our ticketing system from live customers with published websites while maintaining the required SLA 
• Managing all records and upkeep of all task management systems related to website services
• Working with and communicating directly and effectively with our different customer profiles through video calls, emails, and voice calls
• Resolving and handling customer complaints, and the ability to handle deadline-driven pressure
• Taking customer scoping, content collection, and revision calls, then coordinating the customer requirements with the website designers 
• Gathering property details and website requirements, then organizing the information for the website designer’s reference
• Proactively communicating with customers and providing timely updates on the project progress
• Managing multiple account timelines, completing requirements, and communicating priorities with the website designers to meet deadlines agreed with the customer 
• Overseeing the timely completion of website builds and ensuring that the quality of the website meets the customer's requirements 
• Assisting the customer in acquiring domain names, updating domain settings, and publishing websites 
• Assisting website designers in onboarding customers: Editing the published websites based on the requirements of the customers using our in-house website builder 
• Investigating website errors, cases, or supporting, researching, and suggesting website support process improvement 
• Using a consultative approach in maintaining our high-quality, professional hospitality websites and communicating with all customers 
• Handling the creation of landing pages or single-page websites 
• Managing internal escalations and coordinating with internal teams to give website onboarding updates or resolve customer concerns 
• Using tools (AI) to create visual elements or content that are in line with our customers’ branding 
• Proofread content and correct errors 
• Staying up to date with website trends and website development techniques that are most effective in engaging consumers

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Highly responsive to internal and customer inquiries with a goal to complete tasks related to concerns raised 
• Effective execution of several website updates with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• Experience with Website Design Builder or a platform like Wix, Squarespace, GoDaddy, or Duda preferred
• Experience with Adobe Photoshop or Canva preferred
• Experience with using AI for text content creation 
• Fluent English
• Fluent Spanish
• Excellent customer service - Passionate about meeting customers from all over the world and happy to provide them with genuine customer service (customer service experience required) 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection

#LI-LT1

Together we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Website Onboarding Specialist.

We’re looking for a Website Designer to join our Website Services Team who wants to disrupt the travel industry and loves to travel as much as we do. As a Website Onboarding Specialist, you will make our company motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites that our customers from around the world will be proud of. 

Location: Remote

Working shifts: 3 PM to 12 AM UTC (8 am to 5 pm California Time) 

What You Will Do:

• Conceptualize and use a consultative approach in creating high-quality, professional hospitality websites for our customers through our in-house website builder 
• Manage the website onboarding projects and service delivery timelines of multiple accounts 
• Manage all records and upkeep all task management systems related to website service delivery 
• Directly work with and effectively communicate with our different customer profiles through video calls, emails, and voice call 
• Collaborate with a team of website designers to deliver websites on time 
• Assist with website service scoping or questions from potential customers 
• Investigate website errors or support, research, and suggest website service improvements 
• Manage internal escalations and coordinate with internal teams to give website onboarding updates or resolve customer concerns 
• Onboard customers effectively and publish quality websites efficiently by following internal standard procedures and collaborating with a team of website designers 
• Use graphic design tools to create visual elements that are in line with our customers’ branding 
• Resourceful and can research and develop content to build websites quickly 
• Passionate about meeting customers from all over the world and happy to provide them with genuine customer service
• Problem solver, resolves and handles customer complaints 
• Up to date with website trends and website development techniques that are most effective in engaging consumers
• Able to handle multiple deadline-driven pressures
• Involved in developing website service improvement processes and projects 

Key Competencies include:

• Creative, has a keen eye for design, and high attention to detail
• Effective execution and management of several website projects with varying processes in a timely manner
• Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
• Able to lead and collaborate with a diverse team of different personality types
• Open to general changes, improvements, and process updates 
• Highly organized, can handle result-driven pressure, proactive, a self-starter, and a team player with a love of continually improving the processes around you

You’ll Succeed With: 

• 1+ years of Website Design and Development experience preferred
• 1+ HTML and CSS experience preferred
• Experience with Adobe Photoshop and Canva preferred
• Experience with (CMS) such as WordPress, Drupal, or Duda preferred
• Fluent English
• Background in customer service or professional services onboarding 
• Excellent communication skills and a positive attitude
• Excellent problem-solving skills and emotional management
• Excellent internet/wifi connection

#LI-LT1

The salary range for this role is $6,000 - $12,500 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Compensation:

For this principal development role, with 12+ years of experience, the compensation range is  $6,000 - $12,500 per month. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience.

Interview Process

We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.

• Application submitted (you are here)
• Wonderlic test (30-40 min)
• Interview with recruiters (30 min)
• Coding assessment (~1.5 hours)
• Interview with engineers (1 hour)
• Interview with engineering leadership (30-45 min)
• Offer!

About the Role: 

We are seeking a talented and motivated best-in-class Principal Software Engineer. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As a Principal Software Engineer with Sezzle, you will work with highly-motivated teams to tackle interesting and challenging problems across multiple areas of the organization. Your experience and guidance will help other members of the team level-up their own skills as well. You will spend your time working with AI/ML tooling to identify creative uses to fill existing and emerging gaps in the applications.

In this backend focused role, you will work closely with stakeholders from Product, Support and the business. You’ll also partner with other engineering teams to provide high-quality, scalable, and innovative solutions to internal and customer problems. Your day-to-day responsibilities will include designing, developing, and delivering new features, as well as unblocking and mentoring your teammates. Your work will generally focus on the lower level features and optimizations.

This role has both an internal and external focus, your contributions will make a meaningful difference in the day-to-day lives of your peers at Sezzle, enhancing their ability to support our business and customers, and you will have opportunities to take any feedback and iterate.

What You'll Do:

• Architect, design, and build scalable backend services and APIs primarily in Golang, leveraging AWS, RDS (MySQL/Postgres), and modern distributed patterns.
• Lead Sezzle’s AI enablement efforts, identifying opportunities to apply AI and automation to enhance developer productivity, internal tooling, and customer experiences.
• Partner with teams across the organization to integrate modern AI capabilities - Primarily around tools like Claude Code, Codex, Cursor and enhancing team productivity.
• Drive consistency and scalability across a distributed microservices architecture while maintaining performance and reliability.
• Establish and evolve engineering best practices for observability, security, and CI/CD across teams.
• Mentor engineers and champion a culture of learning, innovation, and operational excellence.
• Collaborate cross-functionally to translate business goals into technical roadmaps and deliver results that matter.

What We Look For:

• 12+ years of professional software engineering experience, including significant backend experience.
• Deployed significant changes to a production application in the past 30 days.
• Strong proficiency in Golang, with experience building and maintaining RESTful APIs.
• Expertise with SQL-based RDBMS (MySQL, PostgreSQL) and experience optimizing schema and queries for performance at scale.
• Solid understanding of distributed systems design patterns (e.g., transactional outbox, event-driven architecture, queues).
• Demonstrated ability to bring new ideas forward, influence decisions, and lead complex technical initiatives.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Knowledge and Skills:

• Proficiency in observability tools (Prometheus, Grafana, Datadog, New Relic).
• Experience with AWS cloud infrastructure, mainly AWS Aurora RDS, both MySQL and Postgres.
• Experience in fintech, payments, BNPL, or consumer lending - familiarity with financial compliance, credit decisioning, or transaction processing systems.
• Experience with CI/CD pipelines and containerized microservices (Docker, Kubernetes).
• Working knowledge of TypeScript, React, or React Native.
• Familiarity with AI/ML tooling (e.g., OpenAI API, LangChain, Hugging Face, or custom LLM integrations).
• Track record of shipping commercial APIs and data-driven applications in high-growth environments.
• Proven leadership in guiding technical direction, improving system reliability, and scaling engineering organizations.

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer and AI-driven, focus on automated end-to-end, integration, and unit tests
• Open Source: Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Li-remote #full-time

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Marketing Analyst- Comms who is best in class, with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with strong prospects for continued growth and increased ownership.

The Marketing Analyst - Comms, will sit at the intersection of data, CRM strategy, and AI-driven efficiency. We’re looking for an execution-oriented person who owns their work from end-to-end. You'll dive into the details of how our campaigns operate across email, push, SMS, and in-app channels, spot friction and inefficiency, and design smarter ways forward. You'll spend most of your time inside Braze, Sezzle's primary consumer-focused CRM and marketing automation platform, building and analyzing campaigns across email, push, SMS, and in-app channels. You'll dig into performance data to identify what's working, surface gaps in our consumer journeys, and develop new comms to fill them. You'll also look for every opportunity to apply AI tools to make the team's output faster, sharper, and more scalable.
This isn't a role where you wait for assignments. We want someone who can look at a set of data, identify the opportunity, and start building toward it then communicate what  they found and why it matters to the team around them.

What You'll Do:

• CRM Campaign Execution & Analysis

  • Build, launch, and iterate on campaigns and canvases in Braze across email, push, SMS, and in-app channels.

  • Audit existing consumer journeys to identify engagement gaps, drop-off points, and missed messaging opportunities.

  • Develop segmentation strategies and personalized comms that improve activation, engagement, and retention.

  • Support A/B test design, execution, and readout — translating results into clear, actionable recommendations.

  • Maintain performance dashboards and reporting frameworks that make campaign data interpretable for the broader marketing team.

  • Track KPIs including DAU, ARPDAU, LTV per user, open rates, click rates, and conversion, and surface insights tied to those metrics.

  • Effectively manage our marketing CRM tool to drive new and innovative use cases that can be shared across the team

  • Write SQL queries to investigate issues and campaign results using internal data

  AI, Automation & Process Optimization

  • Identify opportunities to apply AI tools and automation across marketing workflows from copy generation to campaign QA to performance analysis.

  • Build and iterate on tools, templates, and agents that reduce manual effort and improve output consistency.

  • Stay current on emerging AI/automation capabilities and bring concrete recommendations for how they can be applied within Sezzle's marketing stack.

  Cross-Functional Collaboration

  • Partner with marketing, product, data, and engineering teams to align on tooling decisions and ensure smooth implementation.

  • Serve as a connector between technical teams and marketing stakeholders, translating requirements in both directions.

  • Facilitate adoption of new tools and workflows by developing documentation, training materials, and hands-on support for team members.

  • Identify and flag integration risks early; bring concrete mitigation recommendations.

What We Look for:

• Skills & Competencies

  • Hands-on experience building or implementing AI tools, agents, and automation in a professional setting.

  • Strong analytical skills, comfortable working with data, running queries, and presenting findings with context.

  • Experience in consumer marketing operations, CRM platforms (Braze or similar), or marketing technology stacks; Braze experience is a plus.

  • Ability to identify process inefficiencies and develop structured, scalable solutions.

  • Excellent written and verbal communication skills, and you can explain technical concepts clearly to non-technical teammates.

  • Basic project management skills; organized, proactive, and reliable with deadlines.

  • Experience with segmentation, A/B testing, and performance reporting.

  • Strong experience in data visualization tools and SQL.

  • Ability to prioritize and manage multiple tasks simultaneously 

  Educational & Professional Experience

  • Background in computer science, analytics, engineering, AI, and/or related fields.

  • Exposure to business, marketing, finance, or other related fields

  • Previous internships or academic projects involving campaign management, marketing analytics, and content creation preferred.

  • Professional, academic or personal projects that demonstrate an ability to creatively use AI to create efficiencies.

Preferred Qualifications:

• Experience building AI-first platforms or internal products from scratch, including early architectural decisions.

• Strong foundation in core machine learning and data science principles, including supervised/unsupervised learning, feature engineering, model evaluation, and statistical inference.

• Experience with transformer architectures (BERT, GPT, etc.) and understanding of attention mechanisms, tokenization, and fine-tuning strategies for domain-specific applications.

• Experience developing AI-assisted or agentic systems that interact with tools, data, or workflows.

• Familiarity with embeddings and vector representations, including text embeddings, similarity search, and integration with vector databases (Pinecone, Weaviate, pgvector, or similar).

• Experience with NLP techniques including text classification, named entity recognition, semantic search, and information extraction.

• Familiarity with cloud-native development using AWS.

• Understanding of prompt engineering, retrieval-augmented generation (RAG), and LLM application patterns.

• Experience with containerized systems and orchestration tools such as Docker and Kubernetes.

• Exposure to CI/CD pipelines and modern development workflows (e.g., GitLab).

• Experience with Golang is a plus (or willingness to learn).

• Experience with Braze or similar consumer facing CRM platforms and/or various B2C digital marketing channels like affiliate, CTV, paid social, paid search, GEO/SEO, DSP.

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.

• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things

• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.

• You earn trust - you listen attentively, speak candidly, and treat others respectfully.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #full-time

Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER

Experience level  3+ YoE supporting production saas in AWS 

Location Anywhere in LATAM preferably in Colombia

Employment type Full‑time contract

ABOUT THE ROLE

Build out  a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.

WHAT YOU WILL DO

• Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
• Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
• Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
• Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
• Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
• Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
• Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
• Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.  
• Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
• Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
• Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
• Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
• Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices

WHAT YOU BRING

• Bachelor degree in Computer Science or equivalent practical experience
• three plus years working with cloud infrastructure or platform engineering focused on AWS
• Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
• Proficiency in Python and Bash or Zsh scripting
• Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
• Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
• Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
• Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
• Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
• Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
• Strong SQL skills and a deep understanding of relational database internals
• Competent in Linux administration, process troubleshooting, and performance tuning
• Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
• Clear communication skills and an ability to translate complex technical topics to diverse audiences
• Familiarity with Scrum or Kanban and a continuous‑improvement mindset

EXTRA CREDIT

• AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
• Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
• Building data pipelines with Apache Spark, Flink, or similar frameworks
• Implementing event‑driven architectures with Kafka Streams or KSQL
• Applying SRE practices such as error budgets and service‑level dashboards
• Exposure to machine‑learning workflows, ModelOps, or MLOps in production

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}

#LI-AM1

Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER

Experience level  3+ YoE supporting production saas in AWS 

Location Anywhere in LATAM preferably in Colombia

Employment type Full‑time contract

ABOUT THE ROLE

Build out  a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.

WHAT YOU WILL DO

• Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
• Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
• Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
• Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
• Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
• Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
• Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
• Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.  
• Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
• Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
• Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
• Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
• Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices

WHAT YOU BRING

• Bachelor degree in Computer Science or equivalent practical experience
• three plus years working with cloud infrastructure or platform engineering focused on AWS
• Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
• Proficiency in Python and Bash or Zsh scripting
• Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
• Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
• Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
• Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
• Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
• Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
• Strong SQL skills and a deep understanding of relational database internals
• Competent in Linux administration, process troubleshooting, and performance tuning
• Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
• Clear communication skills and an ability to translate complex technical topics to diverse audiences
• Familiarity with Scrum or Kanban and a continuous‑improvement mindset

EXTRA CREDIT

• AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
• Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
• Building data pipelines with Apache Spark, Flink, or similar frameworks
• Implementing event‑driven architectures with Kafka Streams or KSQL
• Applying SRE practices such as error budgets and service‑level dashboards
• Exposure to machine‑learning workflows, ModelOps, or MLOps in production

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}

Sobre el Equipo/Rol

Buscamos Software Engineer Senior para unirse a nuestro equipo de Orquestación de Datos (Data Orchestration). Este equipo es fundamental para nuestra misión, ya que construye y mantiene los sistemas que potencian las verificaciones de antecedentes (background checks) precisas y eficientes en múltiples dominios, incluidos antecedentes penales, laborales, educativos y otras fuentes clave.

Como Software Engineer en el equipo de Orquestación de Datos, trabajarás en proyectos de alto impacto que contribuyen directamente a la funcionalidad central de los servicios de verificación de antecedentes de Checkr. Serás fundamental para mejorar nuestro enrutamiento y sistemas de búsqueda, potenciar las capacidades de manipulación de datos y asegurar la fiabilidad y precisión de nuestros sistemas de búsqueda de registros.

Lo que harás

• Diseñar, desarrollar y mantener sistemas escalables y eficientes para la búsqueda de registros.
• Optimizar los algoritmos, el enrutamiento y los sistemas de búsqueda para mejorar la velocidad y la precisión de las verificaciones de antecedentes.
• Colaborar con equipos multifuncionales para implementar y mejorar las funcionalidades de búsqueda.
• Garantizar la integridad de los datos y el cumplimiento de los requisitos legales y de privacidad.
• Participar en discusiones de arquitectura y contribuir a la toma de decisiones técnicas.
• Orientar (mentor) a ingenieros junior y promover las mejores prácticas dentro del equipo.
• Solucionar problemas complejos en entornos de producción.
• Trabajar estrechamente con gerentes de producto (Product Managers) y otras partes interesadas para definir e implementar nuevas funcionalidades.

Lo que aportarás

• Dominio avanzado del inglés es obligatorio. (por favor adjuntar CV en inglés en tu postulación)
• Disponibilidad para trabajar en modalidad híbrida en Santiago, vamos 3 días de la semana a la oficina.
• +5 años de experiencia en desarrollo de software full-stack.
• Fuerte dominio de al menos uno de los siguientes lenguajes: Ruby (preferido), Python o Golang.
• Experiencia con algoritmos de búsqueda y procesamiento de datos a gran escala.
• Sólida comprensión de los sistemas de bases de datos, tanto SQL como NoSQL.
• Familiaridad con tecnologías en la nube (preferiblemente AWS).
• Conocimiento de las mejores prácticas de seguridad y las preocupaciones sobre la privacidad de los datos.
• Experiencia con arquitectura de microservicios y API RESTful.
• Fuertes habilidades de resolución de problemas y atención al detalle.
• Excelentes habilidades de comunicación y capacidad para trabajar en un entorno colaborativo.
• Una mentalidad de jugador a con un fuerte sesgo hacia la acción: elevas el estándar, te mueves con urgencia, te mantienes resiliente ante la ambigüedad y asumes la responsabilidad para lograr resultados significativos.

Elementos deseables (Nice to have)

• Conocimiento básico de conceptos de machine learning y sus aplicaciones en búsqueda y procesamiento de datos.
• Dominio de React, Angular o tecnologías frontend similares.

Lo que obtendrás

• Contrato indefinido.
• Salario competitivo en CLP.
• Trabajarás en una empresa internacional con sede en EEUU.
• Seguro de salud, vida y dental para ti y tu familia.
• Bono anual de $3,000 USD para aprendizaje y desarrollo.
• Acciones de la empresa (RSU).
• 5 días adicionales de vacaciones.
• Almuerzo los días que vayas a la oficina.

La misión de Checkr es construir un futuro más justo mejorando la comprensión del pasado. Creemos que todos los candidatos, independientemente de quiénes sean, deben tener una oportunidad justa de trabajar. Establecida en 2014 y valorada en $4.6 mil millones de dólares, Checkr utiliza la tecnología para llevar la contratación al siguiente nivel. Nuestra plataforma "People Trust" utiliza inteligencia artificial y aprendizaje automático para ayudar a miles de empresas a modernizar sus procesos de verificación de antecedentes y hacer que la contratación sea más segura, eficiente e inclusiva. Algunos de nuestros clientes incluyen Uber, Instacart, Doordash, Netflix, Compass Group y Adecco.

Una carrera en Checkr es una oportunidad para trabajar con algunas de las mentes más brillantes, transformar una industria para un futuro mejor y dar acceso al empleo a candidatos que de otro modo serían ignorados. Checkr ha sido reconocida en la lista de Forbes de los mejores empleadores de startups y es una de las principales empresas de Y Combinator por valoración.

Únete al equipo de IT Engineering como Senior Integrations & AI Engineer, donde desempeñarás un papel vital en la mejora de la productividad de los empleados en todos los departamentos de Checkr. En este rol, diseñarás, construirás y mantendrás integraciones empresariales que conectan nuestros sistemas de negocio críticos, actuando también como un socio de confianza para los equipos internos que dependen de ellos. Irás más allá de la ejecución pura, ayudando a los stakeholders a articular sus necesidades, definiendo el alcance de los requerimientos y utilizando tu influencia para lograr la alineación entre prioridades en competencia. A medida que nuestras funciones de integración e IA convergen, aportarás fluidez en IA para identificar oportunidades donde tecnologías como los Modelos de Lenguaje Extensos (LLMs) y la Generación Aumentada por Recuperación (RAG) puedan hacer que los flujos de trabajo sean más inteligentes y eficientes.

Lo que harás:

• Impulsar requisitos y alineación de stakeholders: Colaborar con socios internos de diversos departamentos para descubrir necesidades de forma proactiva, hacer las preguntas correctas y traducir problemas de negocio en especificaciones técnicas claras. Usar tu influencia para ayudar a los equipos a priorizar y establecer expectativas realistas.
• Construir integraciones empresariales: Diseñar, desarrollar y desplegar integraciones utilizando plataformas iPaaS (principalmente Tray.io) para conectar sistemas críticos como Salesforce, Workday, Zendesk, Snowflake y otras aplicaciones corporativas.
• Colaboración interfuncional: Trabajar estrechamente con ingenieros, sistemas de negocio y producto para alinear el trabajo de integración con iniciativas técnicas más amplias. Servir de puente entre los interesados no técnicos y los equipos técnicos.
• Optimización de la plataforma: Liderar esfuerzos para consolidar y optimizar nuestro ecosistema de plataformas de integración, garantizando escalabilidad, fiabilidad y rentabilidad.
• Aplicar IA donde agregue valor: Identificar oportunidades para mejorar los flujos de trabajo utilizando tecnologías de IA (LLMs, procesamiento de lenguaje natural y RAG) para pasar de una sincronización de datos básica hacia soluciones adaptativas e inteligentes.
• Iterar y mejorar: Recopilar comentarios sobre las soluciones de integración, refinándolas continuamente según las necesidades de los usuarios y las nuevas capacidades tecnológicas.
• Documentación y transferencia de conocimiento: Crear y mantener documentación clara y runbooks que reduzcan la dependencia de miembros individuales del equipo.
• Planificación estratégica: Contribuir a los roadmaps de integración e iniciativas de IA alineadas con los objetivos organizacionales.
• Mantenerse al día con las tendencias: Investigar los últimos avances en plataformas iPaaS y AI/ML, compartiendo hallazgos con el equipo.

Lo que aportas:

• Inglés avanzado (requisito excluyente)
• Disponibilidad para trabajar híbrido en Santiago (3x2)
• Licenciatura en Ciencias de la Computación, Ingeniería o experiencia equivalente. Un postgrado es un plus.
• Más de 5 años de experiencia profesional en ingeniería de integración, automatización o roles técnicos relacionados.
• Más de 5 años de experiencia práctica construyendo integraciones en al menos una plataforma iPaaS (Tray.ai, Workato, Zapier, MuleSoft, Boomi o similar). Se prefiere fuertemente experiencia con Tray.ai.
• Sólidas habilidades de programación en al menos un lenguaje de scripting (Python, JavaScript o Ruby) con capacidad para escribir código personalizado dentro de los flujos de integración.
• Más de 3 año de experiencia en proyectos de AI/ML, incluyendo la construcción de soluciones potenciadas por IA, trabajo con LLMs o implementación de arquitecturas RAG.
• Experiencia con MCP, construcción de agentes, automatización agente-a-agente y otras tecnologías de IA relacionadas.
• Familiaridad con plataformas en la nube (AWS, Azure o GCP) es un plus.
• Sólido conocimiento de diseño de APIs, servicios RESTful, webhooks y arquitecturas orientadas a eventos.
• Experiencia con aplicaciones SaaS empresariales y bases de datos (Salesforce, Workday, Zendesk, Snowflake, etc.).
• Capacidad excepcional para abordar problemas abiertos en entornos no estructurados, sintetizando requisitos complejos en soluciones técnicas escalables.
• Historial comprobado de trabajo efectivo en equipos multidisciplinarios, con fuertes habilidades interpersonales y de comunicación.
• Atención al detalle con compromiso por la calidad del código, la documentación y la excelencia operativa.
• Un profundo interés en aprovechar tanto los patrones de integración tradicionales como las tecnologías de IA para transformar procesos internos.

Beneficios

• Trabajo híbrido, vamos a la oficina 3 días a la semana y 2 días desde casa.
• Almuerzo los días que vayas a la oficina.
• Un entorno colaborativo y dinámico.
• Contrato indefinido
• Formar parte de una empresa internacional con sede en Estados Unidos.
• Bono de $3.000 USD al año para formación y desarrollo.
• Remuneración competitiva y oportunidad de crecimiento profesional y personal.
• Cobertura médica, dental y oftalmológica al 100 % para empleados y familiares a cargo.
• 5 días extra de vacaciones 
• RSU

La misión de Checkr es construir un futuro más justo mejorando la comprensión del pasado. Creemos que todos los candidatos, independientemente de quiénes sean, deben tener una oportunidad justa de trabajar. Establecida en 2014 y valorada en $4.6 mil millones de dólares, Checkr utiliza la tecnología para llevar la contratación al siguiente nivel. Nuestra plataforma "People Trust" utiliza inteligencia artificial y aprendizaje automático para ayudar a miles de empresas a modernizar sus procesos de verificación de antecedentes y hacer que la contratación sea más segura, eficiente e inclusiva. Algunos de nuestros clientes incluyen Uber, Instacart, Doordash, Netflix, Compass Group y Adecco.

Una carrera en Checkr es una oportunidad para trabajar con algunas de las mentes más brillantes, transformar una industria para un futuro mejor y dar acceso al empleo a candidatos que de otro modo serían ignorados. Checkr ha sido reconocida en la lista de Forbes de los mejores empleadores de startups y es una de las principales empresas de Y Combinator por valoración.

Únete al equipo de IT Engineering como SR Integration Engineer, donde desempeñarás un papel vital en la mejora de la productividad de los empleados en todos los departamentos de Checkr. En este rol, diseñarás, construirás y mantendrás integraciones empresariales que conectan nuestros sistemas de negocio críticos, actuando también como un socio de confianza para los equipos internos que dependen de ellos. Irás más allá de la ejecución pura, ayudando a los stakeholders a articular sus necesidades, definiendo el alcance de los requerimientos y utilizando tu influencia para lograr la alineación entre prioridades en competencia. A medida que nuestras funciones de integración e IA convergen, aportarás fluidez en IA para identificar oportunidades donde tecnologías como los Modelos de Lenguaje Extensos (LLMs) y la Generación Aumentada por Recuperación (RAG) puedan hacer que los flujos de trabajo sean más inteligentes y eficientes.

Lo que harás:

• Impulsar requisitos y alineación de stakeholders: Colaborar con socios internos de diversos departamentos para descubrir necesidades de forma proactiva, hacer las preguntas correctas y traducir problemas de negocio en especificaciones técnicas claras. Usar tu influencia para ayudar a los equipos a priorizar y establecer expectativas realistas.
• Construir integraciones empresariales: Diseñar, desarrollar y desplegar integraciones utilizando plataformas iPaaS (principalmente Tray.io) para conectar sistemas críticos como Salesforce, Workday, Zendesk, Snowflake y otras aplicaciones corporativas.
• Colaboración interfuncional: Trabajar estrechamente con ingenieros, sistemas de negocio y producto para alinear el trabajo de integración con iniciativas técnicas más amplias. Servir de puente entre los interesados no técnicos y los equipos técnicos.
• Optimización de la plataforma: Liderar esfuerzos para consolidar y optimizar nuestro ecosistema de plataformas de integración, garantizando escalabilidad, fiabilidad y rentabilidad.
• Aplicar IA donde agregue valor: Identificar oportunidades para mejorar los flujos de trabajo utilizando tecnologías de IA (LLMs, procesamiento de lenguaje natural y RAG) para pasar de una sincronización de datos básica hacia soluciones adaptativas e inteligentes.
• Iterar y mejorar: Recopilar comentarios sobre las soluciones de integración, refinándolas continuamente según las necesidades de los usuarios y las nuevas capacidades tecnológicas.
• Documentación y transferencia de conocimiento: Crear y mantener documentación clara y runbooks que reduzcan la dependencia de miembros individuales del equipo.
• Planificación estratégica: Contribuir a los roadmaps de integración e iniciativas de IA alineadas con los objetivos organizacionales.
• Mantenerse al día con las tendencias: Investigar los últimos avances en plataformas iPaaS y AI/ML, compartiendo hallazgos con el equipo.

Lo que aportas:

• Inglés avanzado (requisito excluyente)
• Disponibilidad para trabajar híbrido en Santiago (3x2)
• Licenciatura en Ciencias de la Computación, Ingeniería o experiencia equivalente. Un postgrado es un plus.
• Más de 5 años de experiencia profesional en ingeniería de integración, automatización o roles técnicos relacionados.
• Más de 5 años de experiencia práctica construyendo integraciones en al menos una plataforma iPaaS (Tray.ai, Workato, Zapier, MuleSoft, Boomi o similar). Se prefiere fuertemente experiencia con Tray.ai.
• Sólidas habilidades de programación en al menos un lenguaje de scripting (Python, JavaScript o Ruby) con capacidad para escribir código personalizado dentro de los flujos de integración.
• Más de 3 año de experiencia en proyectos de AI/ML, incluyendo la construcción de soluciones potenciadas por IA, trabajo con LLMs o implementación de arquitecturas RAG.
• Experiencia con MCP, construcción de agentes, automatización agente-a-agente y otras tecnologías de IA relacionadas.
• Familiaridad con plataformas en la nube (AWS, Azure o GCP) es un plus.
• Sólido conocimiento de diseño de APIs, servicios RESTful, webhooks y arquitecturas orientadas a eventos.
• Experiencia con aplicaciones SaaS empresariales y bases de datos (Salesforce, Workday, Zendesk, Snowflake, etc.).
• Capacidad excepcional para abordar problemas abiertos en entornos no estructurados, sintetizando requisitos complejos en soluciones técnicas escalables.
• Historial comprobado de trabajo efectivo en equipos multidisciplinarios, con fuertes habilidades interpersonales y de comunicación.
• Atención al detalle con compromiso por la calidad del código, la documentación y la excelencia operativa.
• Un profundo interés en aprovechar tanto los patrones de integración tradicionales como las tecnologías de IA para transformar procesos internos.

Beneficios

• Trabajo híbrido, vamos a la oficina 3 días a la semana y 2 días desde casa.
• Almuerzo los días que vayas a la oficina.
• Un entorno colaborativo y dinámico.
• Contrato indefinido
• Formar parte de una empresa internacional con sede en Estados Unidos.
• Bono de $3.000 USD al año para formación y desarrollo.
• Remuneración competitiva y oportunidad de crecimiento profesional y personal.
• Cobertura médica, dental y oftalmológica al 100 % para empleados y familiares a cargo.
• 5 días extra de vacaciones 
• RSU