Key Responsibilities

Team Leadership & Development

• Team Leadership & Development

People Management: Lead and manage a team of Quality Analysts, providing the coaching, support, and professional development necessary to meet performance targets.

• Individual Development Plans: Conduct at least bi-monthly 1-on-1 career coaching sessions to help team members bridge skill gaps, focusing on competencies like advanced RCA, stakeholder management, and policy expertise.
• Onboarding & Upskilling: Oversee the onboarding of new Quality staff and collaborate with the Training team to address upskill/cross-skill needs based on quality performance.
• Conflict & Dispute Resolution: Serve as the final arbiter for internal audit disputes and technical calibration variances that cannot be resolved at the Quality Analyst level. Handle internal and external escalations through the standard processes within the agreed turnaround time.

Quality Governance 

• Sampling Audit Management:  Oversee the full 360-degree sampling cycle—from defining the sampling logic and verifying statistically significant data sets to managing the appeal process and final analysis. Ensure the Quality Team’s compliance with the sampling volume requirements.
• Executive Reporting: Support the Quality Manager during WBR, MBR, and QBR sessions, translating complex audit data into high-impact "Executive Summaries" and “Path to Green” or “Get Well” strategies.
• Internal Quality Alignment:  Lead cross-functional Quality Meetings for each Line of Business (LOB) to drive performance visibility. This includes deep dives into key metrics— Audit Completion Rate, Quality Scores, Critical Errors —while ensuring all teams are aligned on the latest policy or quality guidelines updates, organizational changes, and auditor accuracy (ATA) results.
• Audit the Auditor (ATA): Execute the "checks on the checker" framework to maintain audit standardization and eliminate auditor bias across the team.
• Operational Alignment: Spearhead Weekly Meetings with Operations and Training Teams to align on upskilling needs and action plans, based on quality trends.

Policy Documentation: Maintain and update internal "huddle" documents or monitoring guidelines upon receiving clarifications from the client, ensuring a seamless cascade to all stakeholders.

Required Qualifications

• Education: A bachelor's or College degree is standard. Senior High School graduates may be considered with at least 6 months of BPO experience.
• Experience: Typically 3 years of Quality Assurance experience in a BPO setting. Experience in the same program is highly desirable.
•  Skills: 
• Good leadership skills
• Strong knowledge of QA fundamentals, principles, and methodologies.
• Excellent analytical skills and  proven ability to perform Defect Analysis, Trend Analysis, and Root Cause Analysis (RCA) to identify "The Why" behind the numbers
• Ability to distinguish between an "Individual Error" and a "Systemic Policy Gap" and correlate with Operational KPIs.

Ability to translate complex data sets into "Executive Summaries" and "Path-to-Green" strategies for stakeholders.

• Good stakeholder management skills
• High proficiency in Google Sheets/Excel (macros, complex formulas, pivot tables) and Slides/PPT to create high-impact visual dashboards for WBR, MBR, and QBR presentations.
• Familiarity with Google Analytics

Program-specific skills required.

• Language: Exceptional English communication skills (written and verbal) to confidently represent the Quality department in meetings with internal and external stakeholders.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Area of responsibility

Imagine being part of a team that's shaping the future of cloud computing, delivering innovative solutions that transform the way businesses operate and people live. At IONOS, we're on a mission to empower organizations to achieve their full potential through our cutting-edge cloud products and services. 

We are seeking an experienced, skilled and passionate Software Developer for QA automation to ensure that our cloud products and services meet the highest standards of quality, security, and reliability. The successful candidate will have a technical background in cloud computing, quality assurance, and software development and will collaborate with cross-functional teams to identify and implement process improvements.

The QA engineer will 

• automate test suites from scratch and extend the test coverage to reduce production impacts and post-release fixes
• establish testing environments
• perform defect detection
• be embedded into the team, working closely with developers in a DevOps model for seamless collaboration and improved workflow.
• work in an agile environment

Qualification

• Bachelor's degree in Computer Science, Engineering, or equivalent work experience
• Minimum 5 years of experience in the technical field of software development, preferable in QA automation
• Knowledge of Frontend Test automation Tools (Playwright, Selenium, Cypress)
• Experience with CI/CD pipelines
• Good knowledge of a Scripting Language, e.g. Typescript or Python
• Proficient in using GIT for version control, including command-line operations, branch management, and repository handling
• Good knowledge of cloud computing, including cloud infrastructure and platform services (e.g., AWS, Azure, Google Cloud) and cloud-based software applications (e.g., IaaS, PaaS or SaaS)
• Sound knowledge of Linux, Virtual Machines, Kubernetes, Micro Services and Docker Containers are a strong plus

Position Overview:

At IONOS, we're on a mission to empower organizations to achieve their full potential through our cutting-edge cloud products and services. Imagine being part of a team that's shaping the future of cloud computing, delivering innovative solutions that transform the way businesses operate and people live.

We are seeking an experienced, skilled, and passionate Quality Assurance Engineer to ensure that our cloud products and services meet the highest standards of quality, security, and reliability. This role is ideal for someone who is hands-on, technically strong, and passionate about delivering high-quality software, focusing on testing the IONOS Cloud Platform.

The successful candidate will have a technical background in cloud computing, quality assurance, and software development and will collaborate with cross-functional teams to identify and implement process improvements.

Area of Responsibility

The QA Engineer will:

• Automate test suites from scratch and extend the test coverage to reduce production impacts and post-release fixes.
• Establish testing environments.
• Perform defect detection.
• Be embedded into the team, working closely with developers in a DevOps model for seamless collaboration and improved workflow.
• Work in an agile environment.

Key Responsibilities

• Design and execute manual test cases for web applications.
• Develop and maintain automated UI test scripts.
• Perform regression and cross-browser testing to ensure consistent UX.
• Identify, document, and track bugs and issues clearly and effectively.
• Collaborate with developers and the QA Team Lead, and contribute to the improvement of QA processes and best practices.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent work experience.
• Minimum 5 years of experience in the technical field of software development, preferably in QA automation.
• Knowledge of QA methodology and tools.
• Experience with both manual and automated testing approaches and tools.
• Knowledge/familiarity of test automation tools (Playwright, Selenium, Cypress)
• Experience with CI/CD pipelines.
• Good knowledge of a Scripting Language, e.g. Typescript or Python.
• Proficient in using GIT for version control, including command-line operations, branch management, and repository handling.
• Good knowledge of cloud computing, including cloud infrastructure and platform services (e.g., AWS, Azure, Google Cloud) and cloud-based software applications (e.g., IaaS, PaaS or SaaS), and experience with cloud infrastructure and related technologies.
• Sound knowledge of Linux, Virtual Machines, Kubernetes, Micro Services and Docker Containers is a strong plus.
• Comfortable working in Linux environments and using the command line.
• Strong analytical skills and attention to detail.

Area of responsibility

Imagine being part of a team that's shaping the future of cloud computing, delivering innovative solutions that transform the way businesses operate and people live. At IONOS, we're on a mission to empower organizations to achieve their full potential through our cutting-edge cloud products and services. 

We are seeking an experienced, skilled and passionate Software Developer for QA automation to ensure that our cloud products and services meet the highest standards of quality, security, and reliability. The successful candidate will have a technical background in cloud computing, quality assurance, and software development and will collaborate with cross-functional teams to identify and implement process improvements.

The QA engineer will 

• automate test suites from scratch and extend the test coverage to reduce production impacts and post-release fixes
• establish testing environments
• perform defect detection
• be embedded into the team, working closely with developers in a DevOps model for seamless collaboration and improved workflow.
• work in an agile environment

Qualification

• Bachelor's degree in Computer Science, Engineering, or equivalent work experience
• Minimum 5 years of experience in the technical field of software development, preferable in QA automation
• Knowledge of Frontend Test automation Tools (Playwright, Selenium, Cypress)
• Experience with CI/CD pipelines
• Good knowledge of a Scripting Language, e.g. Typescript or Python
• Proficient in using GIT for version control, including command-line operations, branch management, and repository handling
• Good knowledge of cloud computing, including cloud infrastructure and platform services (e.g., AWS, Azure, Google Cloud) and cloud-based software applications (e.g., IaaS, PaaS or SaaS)
• Sound knowledge of Linux, Virtual Machines, Kubernetes, Micro Services and Docker Containers are a strong plus

As an Onboarding Support Specialist, you’ll play a critical role in ensuring customer data, configurations, and operational setup are accurate, complete, and delivered on time during onboarding and ongoing lifecycle events. This is a detail-driven, execution-focused role that supports Sales, Customer Success, and Services by keeping customer systems clean, reliable, and ready for success.

You’ll work behind the scenes to manage data imports, account setup, reporting requests, and operational tasks that directly impact customer experience and internal efficiency.

About the Role

• Consolidate, import, and QA customer data during onboarding and lifecycle events.

• Create, configure, and maintain customer templates and system setups.

• Manage and prioritize inbound requests, updating ticketing systems and stakeholders on progress and completion.

• Complete customer and project account setup, tracking status and ensuring accuracy across systems.

• Assist with customer reporting requests, consolidating and preparing final reports for upload into various platforms.

• Verify and validate customer information during offboarding and ensure proper data removal from systems.

• Support Sales, Customer Success, and Services teams with contact management and operational requests.

• Assist with preparation for customer business reviews and follow up on customer survey requests.

• Support the creation and maintenance of customer education and enablement content.

• Leverage AI-assisted tools to support data validation, documentation, and repetitive operational tasks to improve accuracy and efficiency.

• Contribute to ad hoc projects and initiatives aligned with Karbon’s business objectives.

About You!

• 1+ year of relevant work experience in operations, onboarding, customer support, or client services.

• 1–2 years of customer service experience, with comfort supporting customers and internal stakeholders.

• Experience in B2B account management, client services, or a comparable role preferred.

• Strong attention to detail with the ability to work through complex, process-driven tasks accurately.

• Solid project and task management skills with the ability to prioritize competing requests.

• Ability to translate complex issues into clear, actionable recommendations—both written and verbal.

• Highly motivated, self-directed, and comfortable working independently.

• Advanced proficiency in Google Workspace and Microsoft Office, especially Excel.

• Basic familiarity with internet technologies (HTML, FTP, cookies, web beacons, etc.).

• Bachelor’s degree in Information Technology or related field preferred, or equivalent experience.

Why Work at Karbon?

• Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents. Also:
• Work-from-home allowance
• Rice subsidy
• Meal allowance per working day
• Laundry allowance
• 15 paid time off days per year (which includes 5 Karbon Days per year)
• 7 Sick leave days per year
• Internet and work-from-home subsidy
• Discretionary bonus program
• Work with (and learn from) a very experienced team
• Be part of a startup team that will continue to grow around you
• Flexible approach to work environment (we believe in trust and autonomy)
• A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position

About InfoTrust

InfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world’s largest brands optimize their marketing strategies. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "best places to work" awards, including a Great Place to Work certification.

About this Role

Tag Inspector, an InfoTrust product, is a 10-year industry leader in digital data privacy and governance. We are seeking an Associate Full-Stack Engineer to join our lean, high-impact engineering team. In this role, you will move beyond simple "ticket-taking" to perform forensic debugging, maintain cloud-native infrastructure, and help modernize our core global SaaS platform.

Responsibilities:

• Maintain & Modernize: Support our AWS-based product while incrementally transitioning features toward a new, cloud-agnostic architecture.

• Forensic Debugging: Identify root causes in legacy logic by investigating code history to recommend long-term architectural cures rather than quick fixes.

• Feature Development: Build, test, and ship responsive front-end components in Vue.js and robust backend services in Python.

• Collaborative Support: Take full ownership of maintenance tickets and QA tasks, acting as a force multiplier for senior architects.

• Self-Sufficient Problem Solving: Research unknowns and propose "next steps" independently, demonstrating high resourcefulness before escalating.

You could be a great fit if:

• You have 1–4 years of professional experience with Python (writing clean, maintainable code) and Vue.js (or React/Angular with a willingness to transition).

• You possess a "forensic" mindset—the ability to trace data flow through complex systems and enjoy "reading" code as much as writing it.

• You have foundational experience navigating AWS for legacy maintenance and feel comfortable using Docker and Git.

• You are proficient in querying and managing data in Postgres or MySQL.

• You have a high interest in architectural patterns and web privacy (pixels, cookies, and browser mechanics).

Bonus:

• Prior experience with the "Strangler Pattern" for migrating legacy systems.

• Specific interest or experience in digital privacy regulations (GDPR, CCPA, etc.).

You shouldn’t apply if:

• You prefer a role where tasks are strictly defined and handed off via tickets without the need for deep investigation.

• You are looking for a purely greenfield development environment without the need to maintain or refactor legacy code.

Logistics:

• Employment: This position is hired through our local Professional Employer Organization (PEO) partner in the Philippines: KMC Solutions.

• Location: InfoTrust is looking for a candidate who will work out of our Cebu City or Manila office—fully in person for the first 3 months and then moving to a hybrid schedule.

• Reports to: Director of Product Development

Why work here?

At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday.

• Earn Trust: Deliver on what you promise.

• Be Respectful: Don't be an a**hole.

• Promote Diversity: Seek understanding and be inclusive.

• Take Ownership: There is no "they.” Take initiative.

• Grow Every Day: Learn and apply.

• Contribute With Passion: Desire to do good. Give to grow.

Benefits

Benefits are provided through our local PEO and include, but are not limited to: health/vision/dental insurance, generous PTO, parental leave, and more. Ask your recruiter for more details!

Job Title: Lead Quality Engineer – Automation 

About InfoTrust

InfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world’s largest brands optimize their marketing strategies. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "best places to work" awards, including a Great Place to Work certification and recognition as the #1 place to work in Ohio. 

About the Role

InfoTrust is seeking a Lead Quality Engineer – Automation to build and scale our quality engineering function from the ground up. As our first QA/QE hire in India, you will define automation strategy, establish best practices, and implement scalable testing frameworks that ensure the reliability, performance, and integrity of our SaaS solutions.

This is a high-impact, highly autonomous role. You won’t just execute tests—you will shape how quality is built into our engineering culture.

If you thrive in ownership, enjoy solving complex technical challenges, and want to build something foundational, this role is for you.

What You’ll Do

Build & Lead Automation Strategy

• Design, develop, and maintain scalable automation frameworks for functional, regression, API, and performance testing.
• Establish QA best practices, standards, and processes across teams.
• Drive automation-first quality strategy and continuously improve test coverage and reliability.

Engineering & Technical Execution

• Develop automated test suites using tools such as Selenium, PyTest, Cypress, Playwright, or similar.
• Integrate automated testing into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
• Perform API testing using tools such as Postman, REST Assured, or equivalent frameworks.
• Validate and query data across SQL and NoSQL databases to support test scenarios and troubleshooting.
• Partner with engineering teams to ensure quality across microservices and cloud-native architectures (AWS, Azure, or GCP).

Collaboration & Quality Advocacy

• Collaborate closely with Product, Engineering, and DevOps to embed quality throughout the SDLC.
• Advocate for testability, observability, and continuous improvement.
• Identify risks early and drive proactive solutions.

You could be a great fit if:

• You have 3+ years of experience in test automation for web, API, or cloud-based systems. 
• You have proficiency in one or more programming languages, such as Python, Java, or JavaScript. 
• You have experience with cloud platforms (AWS, Azure, or GCP). 
• You have a strong understanding of databases (PostgreSQL, MySQL, MongoDB, or similar) and the ability to write SQL. 
• You have hands-on experience with CI/CD tools and version control (Git). 
• You have a solid understanding of software testing principles, QA methodologies, and SDLC. 
• You possess strong analytical and problem-solving skills. 
• You have excellent communication and teamwork abilities. 
• You have strong attention to detail with a passion for continuous improvement. 

Bonus:

• You have a Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience with containerization and orchestration (Docker, Kubernetes). 
• Familiarity with infrastructure as code and test environments in the cloud. 
• Exposure to performance testing tools (e.g., JMeter, Locust). 
• Knowledge of observability and monitoring tools (e.g., Datadog, Prometheus). 

You shouldn’t apply if:

• You prefer structured environments with predefined test plans rather than building strategy and frameworks independently.

• You are primarily focused on manual testing.

• You are uncomfortable working in a growing organization where processes are still evolving.

Why work here?

At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday.  Our Core Values include:

• Earn Trust: Deliver on what you promise. 
• Be Respectful: Don't be an a**hole.
• Promote Diversity: Seek understanding and be inclusive. 
• Take Ownership: There is no "they.” Take initiative.
• Grow Every Day: Learn and apply. 
• Contribute With Passion: Desire to do good. Give to grow. 

At InfoTrust, we believe our success is someone else’s miracle. Giving back to the communities in which our team members live and work is a key part of who we are;  we made this “official” with the formation of the InfoTrust Foundation, a registered 501(c)(3) nonprofit organization. Learn more here. 

Diversity is one of our six core values at InfoTrust. InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We aim to hire strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career. Job descriptions are not perfect, and we know you may not check every box. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. Don’t let that be you—apply if you are interested!