Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Senior Software Engineer  to join our Logistics team based in South Africa. 

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results
• A culture that celebrates individual uniqueness while championing the strength of togetherness. 
• Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Software Engineering Manager (Logistics).

We are an energetic team that is fully responsible for all the systems required to support the Takealot Group's delivery network as well as the unique challenges that come with logistics and scale. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow the event-driven architecture as well as utilize a graph database to model our delivery network. We are currently working through unique problems in the logistics space and are actively researching the usage of the actor model design pattern and graph traversal optimization.

Specifics of the Area:

• Platform Transformation: You will join the team responsible for owning and replatforming our core On-demand delivery platform from the ground up. This critical initiative is intended to unlock industry-leading, scalable, and highly-available delivery capabilities for our current and future clients.
• Technical Leadership & Delivery: This role requires a diligent technical leader with a pragmatic lens on complex problem spaces. You will navigate the incremental build and delivery of the new platform, including migrating from legacy systems.
• Design and Implementation: You will lead collaborative design efforts, specifically in the most algorithmically complex areas of our systems, implement critical components of the new platform, and ensure team output adheres to best practices and internal standards.
• Mentorship and Team Growth: You will contribute to the growth of team members through mentorship, directly supporting the manager in strengthening the team's capabilities.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage both parcel and food delivery throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries
• Researching and defining solutions within the logistic domain
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Our Tech Stack:

• Scala
• Play Framework
• JVM
• Postgres
• Google Pubsub
• Cassandra DB
• Google Cloud
• Graphite and Grafana
• Git

Qualifications & Experience:

• Degree in Computer Science or a similar qualification. In the absence of a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met. 
• At least 8+ years of experience in writing robust, efficient production code
• Experience with SQL database systems
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, Python, or C#
• Open to diversifying language skill set

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Senior Software Engineer  to join our On-Demand Delivery Logistics team based in South Africa. 

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results
• A culture that celebrates individual uniqueness while championing the strength of togetherness. 
• Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Software Engineering Manager (Logistics).

We are an energetic team that is fully responsible for all the systems required to support the Takealot Group's delivery network as well as the unique challenges that come with logistics and scale. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow the event-driven architecture as well as utilize a graph database to model our delivery network. We are currently working through unique problems in the logistics space and are actively researching the usage of the actor model design pattern and graph traversal optimization.

Specifics of the Area:

• Platform Transformation: You will join the team responsible for owning and replatforming our core On-demand delivery platform from the ground up. This critical initiative is intended to unlock industry-leading, scalable, and highly-available delivery capabilities for our current and future clients.
• Technical Leadership & Delivery: This role requires a diligent technical leader with a pragmatic lens on complex problem spaces. You will navigate the incremental build and delivery of the new platform, including migrating from legacy systems.
• Design and Implementation: You will lead collaborative design efforts, specifically in the most algorithmically complex areas of our systems, implement critical components of the new platform, and ensure team output adheres to best practices and internal standards.
• Mentorship and Team Growth: You will contribute to the growth of team members through mentorship, directly supporting the manager in strengthening the team's capabilities.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage both parcel and food delivery throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries
• Researching and defining solutions within the logistic domain
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Our Tech Stack:

• Scala
• Play Framework
• JVM
• Postgres
• Google Pubsub
• Cassandra DB
• Google Cloud
• Graphite and Grafana
• Git

Qualifications & Experience:

• Degree in Computer Science or a similar qualification. In the absence of a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met. 
• At least 8+ years of experience in writing robust, efficient production code
• Experience with SQL database systems
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, Python, or C#
• Open to diversifying language skill set

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

We're looking for a Product Manager for our Checkout & Post Purchase team within the Omnicomm Division.

You’ll own the purchase journey from cart through checkout, order confirmation, delivery tracking, and post-purchase communication. You’ll also own core infrastructure and integrations that power this domain including the comms service and checkout & cart APIs.

Your mission is to create seamless, trustworthy experiences that reduce friction, improve conversion, and minimise customer contact through proactive, clear, and accessible information.

You’ll collaborate closely with engineering, UX, operations, customer service, and payments teams to ensure reliable, scalable, and customer-centric purchase and fulfilment experiences for customers originating from all channels - bash web & app and bashstore & kiosk.

You are:

• Comfortable owning both customer-facing experiences and the underlying infrastructure that powers them.
• Passionate about the customer - reducing friction, failure points and uncertainty.
• Curious and analytical, comfortable working with complex flows, edge cases, and dependencies to solve root cause pain points.
• A problem solver, who enjoys breaking down complex challenges and finding structured solutions.
• A clear communicator, comfortable working with engineers, designers, and business stakeholders to gather insights and collaborate.
• Organised and adaptable, able to manage multiple priorities in a fast-paced environment.
• Data-driven, eager to learn how to use analytics and insights to inform decision-making.
• Skilled at managing cross-team dependencies, holding partners accountable and escalating constructively to optimise for outcomes.

Your responsibilities

Checkout & conversion

• Own the full ecommerce checkout funnel - cart, address, shipping options, collect flows & order review - optimising for conversion, reliability and a low friction experience. 
• Handle the complexity that makes checkout hard - split shipments, address validation and edge case recovery.

Post purchase experience

• Design and deliver clear post-purchase experiences including order confirmation, tracking, and notifications.
• Partner with Operations and Customer Support to reduce inbound customer contact through proactive information.
• Own the end-to-end experience for endless aisle orders placed in store - ensuring customers can seamlessly track and manage their orders online and via comms. 
• Collaborate with the Storetech, Fincore & Supplychain divisions on implementing the right experiences on top of core services + flows

Core PM Craft

• Create, own, and maintain the checkout & post purchase product roadmap, with clear KPI ownership: cart-to-checkout progression, checkout conversion and contacts per order. 
• Conduct market or customer research and competitive analysis to identify opportunities for funnel improvements + customer experience innovation.
• Write clear & concise product scopes, user stories, acceptance criteria, and requirement specifications.
• Participate in daily stand-ups, sprint planning, backlog grooming, and retrospectives to ensure smooth execution.
• Collaborate with all product & engineering teams to manage dependencies.
• Work closely with internal operational and customer support teams to triage and resolve trends and propose interventions. 
• Communicate project updates, risks, and dependencies clearly to stakeholders.
• Drive continuous improvement of the end-to-end purchase experience.

Basic qualifications

• 3-5 years of experience in product management, business analysis, or a related field (internships count).
• Bachelor's degree in Engineering, Information Systems, Business, or related fields.
• Comfortable using AI tools as part of day-to-day PM work from research, data analysis & synthesis, writing, prototyping and discovery.
• Strong critical thinking skills to be able to synthesise across multiple inputs (data, customer feedback, stakeholder opinion, and AI-generated insight) to cut through noise and propose a clear, reasoned course of action. 
• Strong analytical skills with a desire to develop data-driven decision-making abilities.
• Strong communication skills in writing and in person. You must be able to adapt your message to your audience, from a technical deep-dive with engineers to a business case for leadership.

Advantageous

• Experience with checkout and order management or fulfilment systems. 
• Exposure to ecommerce, logistics, fulfilment, or customer support operations.
• Experience analysing operational metrics and customer contact drivers.
• Understanding of SQL, APIs, or event driven systems (or willingness to learn).
• Interest in AI-driven innovation through agentic automation or alternative shopping implementations.

We ask a few optional demographic questions to monitor fairness in hiring and comply with South Africa’s Employment Equity requirements. Your responses are confidential - stored separately from your application and never shown to hiring panels. We review the data only in aggregate to strengthen our sourcing so pipelines are diverse and all candidates receive equitable support. You can skip any question.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Email & Lifecycle Analytics Lead is the technical lead for data integrity and performance intelligence for the email and lifecycle marketing organization. This role goes far beyond reporting. It is responsible for architecting the analytics foundation that powers our learner journeys across lead, applicant, and enrollment funnels.

This individual will proactively identify opportunities, build dashboards before they are requested, and provide the data visibility and diagnostic rigor needed to elevate lifecycle performance. They will act as both a technical expert (Tableau, SQL, SFMC/Marketing Intelligence, data models) and a channel specialist with a strong understanding of email, lifecycle marketing, conversion funnels, and the student decision journey.

The ideal candidate is a go-getter, self-starter, data-driven storyteller, and hands-on builder. They will thrive in ambiguous environments, bring clear opinions about how lifecycle data should be structured and visualized, and help influence cross-functional partners. This role plays a critical part in optimizing the email channel from end to end and ensuring the team consistently operates with best-in-class insights.

Responsibilities Include, But Are Not Limited To:

Channel Intelligence & Strategic Insights

• Architect and maintain the analytics infrastructure for the email and lifecycle organization including KPIs, dashboards, and visibility across the full funnel.
• Proactively identify trends, risks, and opportunities across lead, applicant, and enrollment journeys.
• Conduct deep-dive analysis and deliverability audits to identify performance drivers that strengthen nurture, enroll, and deadline performance.
• Detect anomalies early (e.g., deliverability shifts, performance drops, segmentation issues) and provide rapid diagnostics.
• Inform lifecycle optimization through performance analysis and trend detection — from branding and UX choices to timing, cadence, and content sequencing.

Dashboard Development & Data Visualization

• Architect, build, and maintain advanced Tableau dashboards and reporting suites for the email/lifecycle team and senior leadership.
• Create new data views without being prompted — anticipating stakeholder needs and future business requirements.
• Translate raw data into intuitive, decision-ready insights that guide marketing, admissions, and product teams.
• Maintain standards for visualization quality, performance, and consistency across all reporting assets.

Data Architecture & Platform Expertise

• Serve as the subject matter expert for SFMC Marketing Intelligence, data tables, and lifecycle data workflows.
• Understand SFMC/SFDC/Segment data structures, connectors, and data hygiene requirements.
• Influence how lifecycle data is captured, joined, and modeled — including recommendations for improvements.
• Partner with Engineering, CRM, and Martech teams on Snowflake, Data Cloud, and upstream data pipelines.
• Recommend the right data sources for the right insights; guide the team toward scalable and accurate data usage.

Testing, Optimization & Performance Deep-Dives

• Partner with Email Marketing Managers and Specialists to evaluate A/B tests, nurture sequencing changes, and data-driven experiments.
• Quantify the impact of content, cadence, and channel changes on engagement and conversions.
• Build standardized frameworks for measurement, test records, and performance tracking.

Cross-Functional Collaboration & Enablement

• Train the Email and Lifecycle teams to interpret data, diagnose trends, and use dashboards effectively.
• Build strong partnerships with Admissions, Marketing Strategy, Martech, CRM, and Product.
• Represent the lifecycle analytics function in cross-functional strategic initiatives and data planning conversations.
• Strengthen the organization’s analytics maturity by championing best practices and operational rigor.

Things That Should Be In Your Background:

• 3–5+ years of experience in marketing analytics with a strong focus on email and lifecycle performance data.
• Deep expertise in Tableau, including the ability to design executive level dashboards from scratch.
• Strong SQL experience, with the ability to write queries, validate data structures, and generate custom data sets.
• Experience with Salesforce Marketing Cloud, especially Marketing Intelligence (Datorama) and DE architecture.
• Demonstrated knowledge of the email and learner lifecycle — lead nurture, applicant nurture, enrollment, deadline strategies, and conversion funnels.
• Proven track record of proactive insight generation, not just answering assigned analytics requests.
• Strong storytelling skills — ability to frame insights into clear strategic recommendations.
• Highly organized, detail oriented, and comfortable managing multiple priorities simultaneously.
• Experience with Snowflake, Data Cloud, Segment, or other enterprise data platforms.
• Familiarity with CRM data models (Salesforce strongly preferred).
• Understanding of deliverability, segmentation logic, and multi-channel attribution models.
• Experience working in education, enrollment management, or high-volume lifecycle marketing environments.
• Experience supporting or advising teams using SFMC Journey Builder and dynamic content frameworks

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Senior  Data Analyst to join our team in Cape Town.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results
• A culture that celebrates individual uniqueness while championing the strength of togetherness. 
• Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Head of TFS Analytics.

Your responsibilities can include:

• Building and optimising models and reports using support tools i.e. Looker, Looker Studio, Dataform, Branch Dashboards, Weekly reports to inform operational decisions and drive improvement.
• Creating reports with focus areas for business improvement.
• Building dashboards to be used by the business for exception management.
• Identifying important variables and focus areas in the business.
• Analysing data to answer strategic and operational questions posed by the business.
• Automating data extraction and report update processes.
• Provide information to various stakeholders.
• Data Validation and integrity testing.
• Data Cleansing and data modelling.
• Provide information to various stakeholders.
• Collaborate with TFS managers and Franchise Managers to establish project plans while accounting for the trade-offs between operational practicality and overall performance.
• Provide significant support to TFS according to weekly goals and targeted metrics.
• Use weekly and monthly targets to manage day-to-day performance and inform operations for best impact.
• Regularly review and analyse key metrics in operations to identify root causes and formulate solutions to improve performance.
• Managing customer, branch, driver, and courier feedback into continuous performance improvement processes.

Technical Skills and Tools:

• Have worked with Automation and ETL software.
• Strong experience in building and optimising SQL scripts.
• Have a strong understanding of BI fundamentals.
• Implement version control using GIT.
• Implement continuous integration and continuous deployment (CI/CD) pipelines.
• Write technical documentation for APIs and libraries.
• Implement analytics and tracking features in applications.
• Design and implement database schemas.
• Optimize database queries and indexes for performance where needed.
• Implement error handling and logging mechanisms.
• Estimate story points and task durations for sprint planning.
• Demonstrate a willingness to learn and adapt to new technologies.

Attributes required:

• Solutions-oriented, can-do attitude and high energy.
• Strong analytical and critical thinking, using data to inform decisions.
• Ability to identify areas of improvement in current processes.
• Ability to use logic and common sense to arrive at conclusions.
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions.
• Highly structured thinker with strong attention to detail.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Must have exceptional communication skills to help deliver insights to diverse stakeholders.
• Detail oriented, outcome and process focused.
• Willingness to learn and personal desire to keep up to date with technology and process.
• Comfortable with change and excellent team player.

Qualifications and experience:

• Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar degree and 3 years experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions.
• In the event the candidate does not have a Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar then a relevant Higher Certificate and 6 years relevant experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions.
• Strong hands-on experience with SQL, ETL pipelines, Google BigQuery, AWS, Looker Studio, and Python.
• Automation - Cron Scheduling (Custom or 3rd party software scheduling).
• High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides.
• Experience with large datasets and optimisation on digital platforms.
• Retail or e-commerce and Supply Chain industry experience is beneficial.

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

The basic purpose of this position is to fill a need within the Corporate Accounting finance team involved in the day-to-day core accounting functions within the business. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the Technical accounting function and any other functions that require support within the parameters of the role. You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. The candidate is a fast learner, a self-starter and capable of producing work of a high quality without close supervision.

What You'll Do

Description of the duties and responsibilities assigned to this position (both individual and supervisory, if applicable)

• Under limited supervision, responsible for accounting relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group, as well as ensuring analysis in relation to those areas are complete.
• Overall responsibility for accounting activities including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
• Further to the above, responsible for consuming and developing the operational system input and ensuring those inputs are complete, valid and accurate. 
• Implementing and maintaining balance sheet reconciliation initiatives ensuring balance sheet account reconciliations are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close process. 
• Act as a first reviewer on the allocated areas within the close process to ensure the output of the processes above is in line with expectations before Manager review.
• Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
• Collaborate and support the FP&A function on an ad hoc basis.
• Assisting with Group and statutory audits. In addition, assisting with all compliance procedures.
• Respond to ad hoc requests and prepare any necessary internal reporting as needed. 
• Proactively anticipate and identify issues and design solutions to address them.
• Other duties as assigned by the Company.

What You Bring

• Newly qualified CA(SA) (0-2 years post articles)
• Bachelor's degree in Accounting/similar degree in finance.
• Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
• Demonstrated experience using AI tools and technologies, with the ability to leverage them to improve workflows or decision-making.
• Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
• Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
• Ability to proactively identify problems, design solutions, and implement changes.
• Experience performing general ledger account reconciliations and analysis.
• Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
• Strong verbal and written communication and interpersonal skills.
• Knowledge of how a SaaS company operates is advantageous.
• General proficiency with Microsoft Office and Google Suite.
• Interest in working as part of an international team across time zones and regions.
• Experience working with reporting tools and SQL would be advantageous.
• Experience in US GAAP is advantageous.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Job summary

As a Senior Full-Stack Engineer, you will work on designing, developing, and maintaining web applications, ensuring they are scalable, secure, and perform well across different environments. You will collaborate closely with product managers and other engineers to create seamless user experiences and ensure the smooth integration of front-end and back-end components.

What you will do

• Collaborate with developers, product managers, and other teams to design and implement scalable, secure, and maintainable web applications that meet customer needs.
• Develop the front-end of the application using React, ensuring an engaging and responsive user interface.
• Work on the Java-based backend to implement business logic, database interaction, and integration with other services.
• Ensure the integration of back-end services with the front-end, enabling seamless data flow and communication between components.
• Implement cloud services (AWS or other cloud platforms) for scalability and performance optimization, ensuring that the infrastructure is reliable and cost-effective.
• Monitor and optimize application performance and system reliability, collaborating across teams to resolve issues.
• Write clean, efficient, and maintainable code following best practices and development standards.
• Troubleshoot and resolve issues in both development and production environments, ensuring minimal downtime and quick resolution of bugs.
• Participate in code reviews to maintain high code quality and ensure consistency across the team.
• Stay up-to-date with the latest industry trends, emerging technologies, and best practices in full-stack development and cloud technologies.
• Contribute to architectural decisions, ensuring ystems are designed for scalability, maintainability, and security.

What you will have

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• 5+ years of experience in software development, with strong proficiency in React and Java.
• Experience with modern front-end technologies and best practices (e.g., state management, component libraries, UI/UX design).
• Proficiency in Java backend development, including RESTful APIs, database integration (e.g., SQL, NoSQL), and microservices architecture.
• Familiarity with cloud platforms (AWS preferred) and experience in deploying and managing cloud-based applications.
• Experience with CI/CD pipelines for automated testing and deployment.
• Familiarity with DevOps tools and Infrastructure as Code (e.g Terraform, CloudFormation).
• Strong problem-solving and debugging skills, with the ability to quickly identify and resolve issues in production environments.
• Knowledge of version control using Git, and experience with agile development methodologies.
• Excellent communication and collaboration skills, with the ability to work in a cross-functional team.

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

About the Role

We're seeking a Senior Data Scientist specializing in Fraud and Risk to join our Cape Town Data Science team. In this role, you'll be at the forefront of protecting our affiliate marketing ecosystem by researching, developing, and deploying ML models that detect and prevent fraud across attribution, lead quality, and partner compliance. You'll work on high-impact problems spanning traditional fraud patterns and emerging threats—from attribution manipulation to browser extension abuse—while building production systems that scale. This is an opportunity to combine rigorous analytical work with tangible business impact in a fast-moving, adversarial domain.

Core Responsibilities

Research & model development

• Conduct R&D on fraud detection and risk monitoring across the digital advertising ecosystem, including attribution fraud, lead fraud, click injection, browser extension abuse (e.g., Honey-style coupon hijacking), brand safety violations, and creator authenticity verification.
• Design, prototype, and validate ML models and rule-based systems for fraud detection, partner risk scoring, compliance monitoring, and trust & safety workflows.
• Research and apply graph-based fraud detection techniques (community detection, link analysis, behavioral clustering) and explore graph database applications for modeling relationships between users, devices, transactions, and partners to uncover coordinated fraud rings and suspicious network patterns.
• Stay ahead of emerging fraud patterns through continuous learning—monitoring industry trends, reviewing academic literature, exploring data for novel anomalies, and collaborating closely with Product, Compliance, and Trust & Safety teams.

Production deployment & iteration

• Deploy Fraud and Risk ML models to production; own the end-to-end delivery from ETL, feature engineering, model training, deployment, to monitoring.
• Iterate on live models by adding new features, improving performance (precision/recall/F1), and reducing false positives.
• Partner with MLOps and Engineering to ensure models are robust, scalable, and production-ready (testing, alerts, drift monitoring, retraining pipelines).

Data analytics & insights

• Perform deep-dive analyses on fraud trends, partner behavior, and risk patterns to inform model strategy and business decisions.
• Translate analytical findings into actionable recommendations for Product, Marketing, and Finance stakeholders.
• Build dashboards and reports to communicate model performance, fraud impact, and risk metrics to leadership.

Cross-functional collaboration

• Work closely with Product, Engineering, Compliance, and Finance to scope requirements, prioritize work, and align on success metrics.
• Communicate technical work clearly to non-technical audiences; present findings and tradeoffs in planning forums and reviews.
• Contribute to a culture of experimentation, documentation, and knowledge sharing within the Data Science team.

Requirements

Essential

• Experience: 5+ years in data science, ML, or advanced analytics, with at least 2+ years focused on fraud detection, risk modeling, or anomaly detection in production environments.
• Fraud & risk domain expertise: Demonstrated experience building and deploying fraud or risk models (classification, anomaly detection, time-series analysis, graph-based methods).
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, or similar).
• Experience with feature engineering, model evaluation (ROC/AUC, precision-recall, cost-sensitive learning), and handling imbalanced datasets.
• Familiarity with production ML workflows (versioning, monitoring, A/B testing, model retraining).
• Analytical rigor: Strong foundation in statistics and ML; ability to design experiments, validate models, and interpret results with business context.
• Communication: Ability to translate complex technical work into clear insights for stakeholders; experience presenting to cross-functional teams.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, or similar); Master's/PhD preferred.

Preferred / Nice to have

• Experience in affiliate marketing, ad tech, or e-commerce fraud (attribution fraud, click fraud, lead validation, coupon abuse).
• Familiarity with browser extension detection, fingerprinting, or device/user identity resolution.
• Experience with graph analytics or network-based fraud detection (community detection, link analysis, behavioral clustering).
• Knowledge of privacy-preserving ML techniques or working with privacy-constrained data.
• Experience with real-time or near-real-time scoring and low-latency deployment (e.g., REST APIs, streaming pipelines).
• Familiarity with GCP tools (BigQuery, Vertex AI, Cloud Run) and/or Databricks/Spark for large-scale data processing.
• Exposure to rule engines, decision trees, or hybrid rule-ML systems for compliance and risk workflows.

What sets you apart

• Adversarial thinking: You understand how fraudsters operate and can anticipate evasion tactics and evolving attack vectors.
• Pragmatic delivery: You balance rigor with speed, prioritizing MVPs and iterative improvement over perfection.
• Business impact orientation: You focus on measurable outcomes (fraud loss reduction, false positive rates, operational efficiency) and communicate ROI clearly.
• Comfort with ambiguity: You thrive in evolving problem spaces, defining your own roadmap when fraud patterns shift or new threats emerge.
• Collaboration and influence: You build trust across teams and can drive adoption of your models through enablement, documentation, and clear storytelling.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Senior Software Engineer, Tech Lead for Data Systems, you will lead a squad of engineers focused on designing, building, and maintaining data systems that are maintainable, reliable, and understandable at scale. You will set technical direction, own squad-level delivery outcomes, and manage the health and growth of your team - all while remaining a strong hands-on engineering contributor.

This role is centered on designing resilient distributed systems, including handling retries, partial failures, backpressure, and consistency tradeoffs. You will set the bar for clear interfaces, strong tests, and solid observability (metrics and tracing) so our systems are easy to run, debug, and evolve - and hold the team to that bar consistently.

You are expected to function as the primary technical and people leader for your squad: breaking down complex problems into well-defined units of work, driving planning and cross-team alignment, governing releases and stability, and developing your direct reports through coaching and feedback.

This is a software engineering leadership role, not a data analysis/statistical role or an ETL/SQL-focused role.

Essential Responsibilities

• Own squad-level delivery, technical direction, and outcomes (quality, stability, deadlines) across multiple workstreams
• Provide direct people management: coaching, performance feedback, career development, delegation, hiring input, and team health
• Set and align technical approach for the squad; make or drive key decisions, resolve cross-engineer disagreements, and ensure designs fit architecture and guidelines
• Drive coordination to meet quarterly objectives - work breakdown, sequencing, dependency management, and alignment with stakeholders across a distributed team
• Serve as the final accountable approver for PRs, release readiness, point releases, and build/stage stability; ensure operational discipline is followed
• Own timely incident response patterns, drive follow-up, ensure preventative actions happen (not just fixes), and improve processes to reduce recurrence
• Set engineering standards for the squad (documentation expectations, review rigor, testing discipline, quality bars) and ensure consistency
• Break down complex data logic into small, testable units and model this practice for the team
• Instrument systems with strong observability - metrics and tracing - to support debugging and operational confidence
• Develop code both independently and while pair programming

This is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

Education & Experience

• Completed B.S. in Computer Science, Engineering, or related field, or equivalent professional experience
• 4+ years of Software Development experience, including experience leading or tech-leading a team

Technical Skills (Non-Negotiable)

• Comfort and proficiency in a typed language such as Java, Scala, or Kotlin
• Strong software engineering habits: modularity, testing, abstraction
• Proven ability to set and evolve technical direction for a squad or workstream
• Knowledge of software design patterns and the ability to select and implement the right pattern for a given problem
• Experience with Test-Driven Development (TDD) and building meaningful test suites
• Familiarity with Continuous Integration / Delivery methods, tooling, and integrations

Competencies

• Strong analytical thinking and problem-solving skills
• People leadership - ability to coach, give feedback, and develop engineers at varying levels
• Ability to drive planning, sequencing, and cross-team alignment across a distributed team
• Attention to detail and commitment to raising and maintaining quality standards for the team
• Critical thinking and creative problem-solving
• Ability to communicate clearly and show engagement in both remote and in-person meetings; comfortable presenting technical direction to stakeholders

Work Requirements

• Must be willing to work 2 days per week in office for collaboration with the team
• Currently based locally in Cape Town or willing to relocate

Nice-to-Have Qualifications

• Curiosity about distributed data systems (Spark experience is a plus, but not required)
• Experience breaking down complex data logic into small, testable units
• Exposure to any Google Cloud technology
• Experience with large-scale data processing systems
• Experience with monitoring, alerting, and production support
• Open-source contributions

What We're Looking For in a Teammate

• Curious - asks good questions, seeks to understand the "why" behind decisions
• Flexible - willing to change direction when priorities shift
• Hungry - a self-starter who takes initiative and owns their work and their team's outcomes
• Humble - open to feedback, eager to learn and grow, and models this for their reports
• Communicative - shows engagement and clarity in both remote and in-person settings
• Accountable - takes ownership of commitments and outcomes at both the individual and squad level

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight, analysis and recommendations which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in global analytics and insight generation across key marketing and registration initiatives - owning performance measurement, driving experimentation and strategy to unlock user-scale and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Partner with Marketing, Product and Commercial teams to generate insights that shape our marketing strategy and decision-making.
• Design and analyse experiments to improve user experience, volume and maximise user value generation
• Conduct deep-dive strategic analyses to identify growth opportunities across the marketing funnel.
• Presenting your analysis or recommendations to stakeholders at various levels across the business

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong critical thinking skills; being able to evaluate challenging and nuanced data to draw conclusions, build opinions and recommendations
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload with a global analytics team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

takealot.com a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us.  We offer a market-related total remuneration package, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This role will report to the Senior Data Analyst.

Your responsibilities will include:

• Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
• Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
• Preparing presentations for completed projects.
• Presenting weekly campaign analysis insights for Marketing activities.
• Delivering accurate analysis within tight deadlines.
• Creating, improving and automating marketing reports to assist managers with tracking performance.
• Collecting and analysing customer, marketing, and behavioural data.
• Analysing key metrics, and identifying opportunities to increase campaign performance.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.
• Assisting with the development and implementation of key marketing KPIs for budgets and plans
• Creating data visualisations and campaign performance reports.
• Monitoring and analysing digital media and marketing trends.
• Turning business questions into functional analyses to test theories.
• Develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
• Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
• Prepare and automate reports for analysis
• Assist with data project automation
• Work on forecast model improvements
• Budget / Plan assistance

Attributes required:

• Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
• Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
• Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
• Experience presenting to Senior Management.
• Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
• Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
• Ability to translate business needs and goals into analytic approach and response
• Ability to work on and prioritise multiple projects that will impact the business at various levels.
• A high-energy with the ability to work in a fast-paced environment
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Passion for the brand and customers

Qualifications and Experience:

• Relevant Degree in Statistics, Mathematics, Engineering or Business Science
• 5+ years work experience in an analytics environment.
• Extensive experience working with the Python & SQL programming languages.
• Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
• Practical experience using Excel, Google Sheets for data analysis.
• 2+ years of experience using Looker [advantageous]
• 2+ years of experience using Big Query [advantageous]
• Experience using Google Analytics is advantageous
• Experience in Retail or e-commerce environment is advantageous.
• A grounding in marketing and communication principles

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating
• We seek to Employ an Extra Ordinary Mind who:
• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

takealot.com a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us.  We offer a market-related total remuneration package, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This role will report to the Senior Data Analyst.

Your responsibilities will include:

• Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
• Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
• Preparing presentations for completed projects.
• Presenting weekly campaign analysis insights for Marketing activities.
• Delivering accurate analysis within tight deadlines.
• Creating, improving and automating marketing reports to assist managers with tracking performance.
• Collecting and analysing customer, marketing, and behavioural data.
• Analysing key metrics, and identifying opportunities to increase campaign performance.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.
• Assisting with the development and implementation of key marketing KPIs for budgets and plans
• Creating data visualisations and campaign performance reports.
• Monitoring and analysing digital media and marketing trends.
• Turning business questions into functional analyses to test theories.
• Develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
• Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
• Prepare and automate reports for analysis
• Assist with data project automation
• Work on forecast model improvements
• Budget / Plan assistance

Attributes required:

• Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
• Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
• Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
• Experience presenting to Senior Management.
• Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
• Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
• Ability to translate business needs and goals into analytic approach and response
• Ability to work on and prioritise multiple projects that will impact the business at various levels.
• A high-energy with the ability to work in a fast-paced environment
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Passion for the brand and customers

Qualifications and Experience:

• Relevant Degree in Statistics, Mathematics, Engineering or Business Science
• 5+ years work experience in an analytics environment.
• Extensive experience working with the Python & SQL programming languages.
• Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
• Practical experience using Excel, Google Sheets for data analysis.
• 2+ years of experience using Looker [advantageous]
• 2+ years of experience using Big Query [advantageous]
• Experience using Google Analytics is advantageous
• Experience in Retail or e-commerce environment is advantageous.
• A grounding in marketing and communication principles

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating
• We seek to Employ an Extra Ordinary Mind who:
• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

As a Global Clearinghouse Specialist, you will be at the heart of our financial operations, ensuring the seamless flow of global payments that power the partnership economy. You aren’t just processing transactions; you are a guardian of trust for our advertisers and media partners, solving complex financial challenges in a high-growth SaaS environment. This is an exciting opportunity for a detail-oriented finance professional to act as a key interface between technology and global treasury, helping us optimize our product and deliver world-class service to our clients.

What You'll Do

• Drive Global Payment Operations: Lead the daily execution of media partner payments and advertiser deposits, ensuring all transactions meet our high standards for accuracy and speed (SLA compliance).
• Champion Financial Integrity: Perform critical screening for first-time payees and manage "Do Not Pay" workflows to ensure all partners remain compliant and verified.
• Optimize Treasury Management: Monitor global bank account balances and partner with the Global Clearinghouse Manager to forecast funding needs, ensuring we are always ready to facilitate partner payouts.
• Bridge Product & Finance: Act as a subject matter expert by identifying opportunities to improve our platform’s financial functionality based on real-world feedback and internal data.
• Support Global Compliance: Own the compilation of critical tax documentation (such as US 1099s) and manage audit requests and statement of accounts for our diverse global client base.
• Empower Internal Teams: Serve as a high-level knowledge resource and trainer for our Customer Success teams, providing the financial insights needed to resolve complex client inquiries.

What You Bring

• 2+ years of experience in a fast-paced finance, banking, or fintech environment, ideally with exposure to international treasury or clearinghouse operations.
• A proactive problem-solving mindset: You don't just spot errors; you find the root cause and work across teams (and tools like JIRA) to solve them.
• Technical proficiency: Strong skills in MS Excel or Google Sheets, with an interest in or experience with cloud-based invoicing and spend management software (e.g., Ariba, Coupa).
• Global perspective: Comfort working across different time zones and an understanding of international banking and diverse tax landscapes (US/EU).
• Clear communicator: Ability to translate complex financial data into clear, actionable insights for both internal stakeholders and external clients.
• Growth mindset: A natural curiosity to learn the inner workings of a leading SaaS platform and a commitment to maintaining a professional, "can-do" attitude in a high-responsibility role.
• Nice to Have: A relevant Finance or Commerce degree/diploma; experience with SQL or Microsoft Office certifications.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#Li-Hybrid_CapeTown

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Manager, Executive Education Analytics is responsible for the day-to-day analytical leadership of the Exec Ed program pod in Cape Town. This role sits between the Director and the analyst team  -  translating strategic direction into operational rigor, ensuring analysts are producing high-quality outputs on time, and serving as the primary point of accountability for program-level spend and performance across the pod. You will manage a team of analysts who each own a portfolio of Exec Ed programs end-to-end, and you will be expected to know every program in your pod well enough to speak to it at any moment. This is a hands-on leadership role that requires both people management depth and strong analytical credibility.

Responsibilities Include, But Are Not Limited To:

1. Team Management &  Analyst Development

• Manage and develop a pod of 3-4 analysts, each responsible for demand generation analytics and program performance for a defined set of Exec Ed programs.
• Set and maintain a high quality bar for analyst outputs - spend plans, forecasts, and meeting preparation should not reach stakeholders without a manager's review.
• Run structured 1:1s with each analyst focused on work quality, skill development, and wellbeing - not just status updates.
• Actively develop analyst capability particularly in areas where the new unified model requires growth: spend planning, forecasting methodology, and partner communication.
• Manage capacity and prioritization across the pod, escalating to the Director when workload or capability creates genuine delivery risk.

 2. Spend Management & Budget Oversight

• Own the pod-level view of Exec Ed spend tracking actuals versus plan across all programs in the pod and flagging material variances to the Director in a timely manner.
• Review and approve analyst spend plans before they are submitted to the media execution team, ensuring plans are analytically sound and aligned to program goals.
• Serve as the escalation point for spend-related questions from media, finance, or internal stakeholders within your pod.
• Ensure analysts are held accountable to budget accuracy and that spend decisions are documented and defensible.

 3. Analytics & Program Performance

• Maintain a real-time view of all programs in the pod  -  you should be able to speak to any program's status, funnel performance, and risks without preparation.
• Review cohort forecasts produced by analysts ensuring they reflect current pacing, are methodologically consistent, and are ready for stakeholder consumption.
• Own submit-to-registration analysis at the pod level  -  identifying systemic patterns across programs and surfacing insights to the Director and broader team.
• Ensure the pod meeting cadence is maintained with analysts leading well-prepared, data-driven program performance conversations on the agreed schedule.

 4.  Portfolio Visibility & Stakeholder Engagement

• Contribute to portfolio-level reporting by ensuring pod-level data is accurate, submitted on time, and in the correct format for rollup by the Director.
• Serve as a senior analytical resource in stakeholder conversations where analyst-level presence is insufficient - stepping in to provide additional context or credibility.
• Partner with US-based colleagues including the broader Analytics leadership team, maintaining tight alignment on spend plans, forecasting methodology, and portfolio priorities.
• Support partner-facing engagements as needed, ensuring that the analytical narrative presented to university partners is accurate, clear, and reflects the full picture of program performance.

 5.  Operations & Team Rhythm

• • Own the operational cadence of the pod including spend plan submission timelines, forecast cycles, and program meeting schedules.
  • Establish and maintain team norms around data hygiene, output formatting, and stakeholder communication  particularly important as the CT team is new and norms are being set.
  • Coordinate with the Lead Analyst (Portfolio) to ensure program-level data flows correctly into portfolio analytics workstreams such as contact strategy and partner reporting.
  • Identify and flag process improvement opportunities including areas where tooling or automation could reduce manual work across the pod.

Things That Should Be In Your Background:

• 5+ years of experience in analytics, with at least 1-2 years in a people management or formal mentoring role.
• Strong command of demand generation analytics, media spend management, and registration or enrollment funnel performance.
• Proven ability to hold a team accountable to output quality and deadlines while maintaining a coaching and development mindset.
• Highly organized - you can track multiple programs, workstreams, and analyst portfolios simultaneously without dropping threads.
• Strong communicator, comfortable in both internal stakeholder settings and cross-timezone collaboration with US-based leadership.
• Analytically credible - you can engage deeply with the work your analysts are producing and identify issues before they reach stakeholders.
• Proficiency in analytics and BI tools; SQL or equivalent querying skills.

Other Attributes That Will Help You In This Role:

• Experience in higher education, ed-tech, or an enrollment- or subscription-based business.
• Familiarity with CRM systems, contact strategy analytics, or customer journey frameworks.
• Experience working in a globally distributed team with remote leadership.

•  Exposure to cohort-level forecasting methodology and registration funnel analytics.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

2 complimentary Getsmarter short courses per year

Subsidised medical aid with Discovery Health Medical Scheme

4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit

Employee Assistance Program (EAP)

Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC.

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Director of Executive Education Analytics leads a dedicated Cape Town-based analytics team responsible for the full performance of 2U's Exec Ed portfolio. Reporting directly to the VP of Analytics, this is a senior leadership role with broad scope: you will oversee a team of analysts and managers, own the analytical strategy for the Exec Ed business, and serve as the most senior analytics voice in partner and leadership conversations for this segment. The role sits at the intersection of people leadership, investment management, and business performance - and requires someone who can operate with authority at both the strategic and operational level.

Responsibilities Include, But Are Not Limited To:

1. Team Management & Development

• Lead and manage the Cape Town Exec Ed analytics team, including a Senior Manager, Lead Analyst (Portfolio), and Senior Analysts.

• Set clear expectations for performance, output quality, and professional development across the team.

• Own the hiring, onboarding, and capability development of direct reports and the broader team beneath them.

• Create a high-performance team culture that is analytically rigorous, partner-oriented, and accountable to outcomes.

• Serve as the escalation point for people, performance, and stakeholder issues within the Exec Ed analytics function.

2. Spend Management & Investment Oversight

• Own the analytical oversight of Exec Ed media investment ensuring spend plans are grounded in performance data, aligned to program goals, and executed correctly by media teams.

• Hold the team accountable to monthly spend plan production and budget management for every program in the Exec Ed portfolio.

• Partner with the Demand Generation and Media teams to ensure investment decisions are informed by full-funnel analytics, not channel metrics alone.

• Provide leadership-level visibility into spend performance, variance from plan, and the analytical rationale behind investment decisions.

3. Analytics & Program Performance

• Ensure the team delivers rigorous, timely program performance analytics across all Exec Ed offerings - covering funnel performance, submit-to-registration conversion, and cohort-level outcomes.

• Own the registration forecasting function for Exec Ed, ensuring forecasts are accurate, consistently produced, and clearly communicated to business stakeholders.

• Drive the team toward analytical best practices including the use of consistent methodologies, clean data hygiene, and a push toward automation where appropriate.

• Lead or sponsor program performance conversations with senior internal stakeholders, stepping in where Director-level presence is required.

4. Portfolio Performance & Partner Reporting

• Maintain a portfolio-level view of Exec Ed program health - tracking trends, identifying systemic risks, and ensuring leadership has a clear picture of the business at all times.

• Oversee partner reporting ensuring that analytics delivered to university partners are accurate, well-presented, and reflect the full scope of program performance.

• Oversee contact strategy analytics and customer journey analytics for Exec Ed, ensuring the team is building the right frameworks to measure and optimize the learner experience.

• Partner with the VP of Analytics and CMO on portfolio-level strategy, cross-functional priorities, and Exec Ed business planning.

5. .  Cross-Functional Leadership

• • Serve as the senior Exec Ed analytics representative in cross-functional forums involving Finance, Media, Demand Generation, and Partner teams.

  • Partner with the Finance team on program-level financial reporting, forecast alignment, and budget planning.

  • Coordinate with the Degree Analytics team particularly the Portfolio Analytics function, to ensure consistency in methodology and reporting standards across the organization.

  • Represent the analytics function in partner-facing conversations where a Director-level presence is required.

Things That Should Be In Your Background:

• 8+ years of experience in analytics, with at least 3 years leading a team of 4 or more analysts or managers.

• Demonstrated ownership of a business analytics function with accountability for both people and outcomes.

• Strong command of demand generation analytics, media spend management, and enrollment or registration funnel performance.

• Experience engaging with external partners or clients in an analytics capacity  -  you are comfortable in the room with senior stakeholders.

• Ability to operate with autonomy in a Cape Town-based role while maintaining close alignment with US-based leadership.

• Excellent communication skills  -  you present analytical findings clearly and confidently to executive and partner audiences.

• Proficiency in analytics and BI platforms (Tableau, Looker, or equivalent) and strong SQL or equivalent querying skills.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

This position reports to the International and 4PL Supply Chain Manager

Your responsibilities can include:

• To analyze and understand project scope and core objectives
• Lead requirements elicitation workshops with stakeholders to define high level business requirements
• Assist stakeholders to prioritize the requirements
• Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements
• Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
• Proactively communicate and collaborate with project team to analyze information needs and
• functional requirements to deliver the following artifacts as needed:
  ● Business/functional requirement specification
  ● Wireframes Workflow / process flow diagrams
  ● Data Model/s
  ● Obtain sign-off on the specifications
  ● Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed
• Be the liaison between the business and the engineering team
• Project manage the implementation of selected project initiatives
• Review the test plan and test scripts to ensure quality and coverage Performing user acceptance testing
• Creating and maintaining operational reports on Looker, Looker Studio
• The purpose of a business analyst is to bridge the gap between stakeholders and the development team, interpreting business requirements into understandable development tasks to match a final software product with the expected business value

Qualifications and experience:

• A bachelor’s degree in Information Systems or Computer Science , Business Management, Commerce ,or similar degree
• 3-5 years experience in business analysis or product management or a related field
• Data Visualization: building and maintaining dashboards using tools such as Tableau, Looker, or Power BI
• Experience working with Google BigQuery (GBQ)
• Experience with SQL (advantageous)

Attributes required :

• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
• Versatile and with an appetite to learn by doing
• Highly structured thinker with strong attention to detail
• Ability to handle multiple competing priorities in a fast-paced environment
• Excellent verbal and written communication skills with the ability to present complex
• Information in a clear and concise manner to a variety of audience, including technical and no - technical individuals

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Promotions Manager _TakealotMORE to join our Group Customer Services & Insights team in Cape Town.

We are seeking a strategic and innovative Promotions Manager  to own and drive the promotional strategy for TakealotMORE subscriptions across Takealot and Mr D. This individual will be responsible for curating and managing member promotions including MORE deals, ensuring they deliver value to members while driving business objectives. The role requires a balance of strategic thinking, stakeholder management, and data-driven decision-making to build a world-class subscription experience.

This position reports to the Head of TakealotMORE

Your responsibilities will include:

• Develop and own the promotional strategy for TakealotMORE subscriptions on Takealot and Mr D, ensuring alignment with overall business goals and broader promotions strategy for each business.
• Define and maintain the rules and guidelines for member-exclusive promotions, including deal selection criteria, discount thresholds, and funding models.
• Benchmark against global players to identify best practices and innovative approaches to subscription promotions.
• Use data and analytics to select deals and evaluate performance, identifying trends and opportunities for improvement.
• Establish and manage the promotional budget, ensuring efficient deal selection to maximise ROI and meet targets for GMV, rate of sale, member acquisition, and retention.
• Collaborate with the Promotions team to screen and load deals, ensuring they meet strategic objectives.
• Spearhead personalisation initiatives to tailor promotions to subscriber preferences, leveraging data and insights.
• Build and maintain strong relationships with internal teams (Retail, Marketplace, Promotions, Mr D Sales, Marketing, Retail Media, Finance, Supply Chain and other stakeholders).
• Source funding for promotions by engaging with internal stakeholders and external partners.
• Track and report on the financial performance of promotions, ensuring they meet budgetary and revenue targets.
• Present promotional plans and results to senior leadership, highlighting their impact on subscriber growth, retention and GMV.
• Develop and maintain dashboards to track key metrics, such as subscriber acquisition, retention, and engagement.
• Stay ahead of industry trends and competitor activities, identifying opportunities to differentiate TakealotMORE.
• Work with Product and Engineering teams to develop the tech roadmap for TakealotMORE promotions and launch new features.  Experiment with new promotional formats and strategies, testing their effectiveness and scaling successful initiatives.

Qualification & Experience:

• Bachelor’s degree in Business, Marketing, Data Analytics, or a related field is required.
• An Advanced degree is advantageous.
• Advanced proficiency in data analysis tools such as Excel, SQL, or BI platforms (e.g., Looker, Big Query, Tableau, Power BI).
• Experience using KNIME, R, or Python for data analysis and modelling is advantageous.
• 5+ years of experience in e-commerce, retail, or subscription-based businesses, with a focus on promotions
• Proven track record of developing and executing successful promotional strategies.
• Budget management experience, with a focus on maximising ROI.
• Proven track record of analysing data to drive business decisions.

Attributes Required:

• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent attention to detail and ability to work with large datasets.
• Results-driven mindset with a focus on achieving commercial targets.
• Familiarity with personalisation tools and techniques, including segmentation and targeting, is advantageous
• Excellent stakeholder management and communication skills, with experience working cross-functionally.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Automation Project Manager to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Head : Infrastructure and Automation

Purpose of the role: Responsible for the project management of automation and mechanisation projects within the Distribution Centres (DC’s) in the Takealot and TFS network, with reporting responsibility to the Head: Infrastructure and Automation

The function of the role is to evaluate technology, execute the planning, designing and implementation of new systems and automated infrastructure improvements in the DC’s from start to completion, inclusive of hand over to the operational team and

distant support thereof. The responsibility will also include TFS fulfilment facilities as well as TFS clients.

The role is required to, on an ongoing basis, evaluate existing processes and infrastructure to ensure that maximum efficiency is extracted through improvement projects. The role manages project expenditures against budget allocation for

specific projects, under the guidance of the Head: Strategy and

Infrastructure.

Key responsibilities: (What are you directly responsible to achieve within the scope of your role)

• Designing and implementing mechanisation infrastructure to either support the business growth or bring optimization to an existing process
• Procurement of equipment to support operations and processes
• Ability to draft request for proposal (RFP) documents
• Analyzing and implementing new automation within the distribution center operations, under the guidance of the Head: Strategy and Infrastructure
• Management and control of costs for specific projects
• Build viability study for new projects, that proves ROI based on elements that will be improved or affected by the project implementation
• Supplier engagement and management in accordance with contractually agreed terms
• Stakeholder engagement with Operational staff

Minimum Required Qualification:

• Bachelors Degree / B-Tech Engineering qualification – Mechatronic, Electrical or Mechanical
• Previous experience in a project space in Distribution Centres, production environment or warehousing on a large scale with complex operations
• 3-5 years Automation experience

Skills, knowledge & abilities:

• Excellent problem-solving skills
• Understanding of Distribution Centre purpose, function and operation at a detail level
• Responds quickly to changing situations and works well under pressure
• Logical thinker
• Strong attention to detail
• Good interpersonal skills - works well with others, able to motivate a complex team with diverse skills
• Focused, self-motivated and target driven; determined to succeed
• Self-starter able to initiate new projects
• Strong communication skills
• Strong technical knowledge of systems, electrical and mechanical components
• Excellent project management skills, both planning and document control
• Working knowledge of complex automation projects
• Working knowledge, and experience with, PLC implementation and programming
• Working knowledge of industrial communication protocols and networking
• SQL database management and querying experience
• Process mapping experience
• Project cost control and CAPEX budget planning

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We are seeking a highly skilled and experienced Data Engineer III to serve as a key individual contributor responsible for architecting, implementing, and maintaining robust Data Technology Systems across the entire Modern Data Stack (Data Integration, Storage, Transformation, and Governance). This role demands deep technical proficiency and architectural foresight, requiring the candidate to be hands-on, capable of diving deep into any part of the stack, and executing complex technical work efficiently. 

As a senior member of the team, you will spearhead technical and infrastructure innovation, mature our code base and development processes, and provide essential technical guidance and mentorship to Junior and Intermediate Data Engineers. You will collaborate closely with cross-functional teams, including Analytics Engineers and Product Managers, to ensure the delivery of optimized data pipelines and reliable, high-impact data products.

Responsibilities Include, But Are Not Limited To:

• Technical
• Design and build robust, scalable, and high-performance ETL/ELT data pipelines
• Develop and implement solutions using advanced programming languages (e.g., Python, SQL, DBT)
• Optimize and performance-tune complex data workflows and queries to handle massive data volumes and ensure minimal latency
• Assist with the design and implementation of data models for Data Warehouses (Snowflake etc.)
• Implement data quality frameworks (validation, monitoring, and testing) to ensure data accuracy, consistency, and completeness
• Establish comprehensive error logging and alerting systems for pipeline health and failure remediation
• Apply DevOps practices to data infrastructure, often involving Infrastructure as Code (e.g., Terraform)
• Management 
• Effectively leverage knowledge, expertise and experience to lead and deliver projects
• Effectively support and mentor data engineers
• Business
• Stakeholder management throughout all business departments
• Collaborate with other engineers and analysts to execute projects
• Personal 
• Perform research and constantly stays on top of the industry’s trends
• Engage and proactively seek opportunities for improvement through ongoing learning

Things That Should Be In Your Background:

• 5+ years experience in the Data industry
  • 4+ years experience in a Data Engineering role
• Expert in SQL to then implement where needed in Data Warehousing systems and Data Pipelines
• PostgreSQL / MySQL / Python / R / Redshift / Snowflake experience
• Experience in database design and database management
• A sound understanding of data management principles, including data quality assurance and data governance
• Experience in source code and version control systems
• Experience with infrastructure automation (Terraform) 
• Familiarity working with containerized services (Docker and Kubernetes)
• Experience in the shipment of data using various methods, such as ETL/ELT, within tools such as Airflow (MWAA), Argo, dbt
• Experience using services within the AWS ecosystem (e.g, RDS, EC2, Redshift, EKS)
• Understanding or knowledge of Linux commands (bash scripting)
• Manages multiple projects, resolves challenges swiftly, delivers adaptable approaches, and values diverse opinions.
• Takes ownership, anticipates new problems, tests solutions, and mentors on effective problem-solving techniques.
• Sets quarterly goals aligned with team objectives, tracks progress in Workday, and communicates barriers to the manager. Takes personal responsibility for quality and timeliness of work, correcting mistakes and learning from them. 
• Demonstrates expert understanding, introduces new tools/methodologies, and provides team training to enhance productivity.
• Tailors messages for audience understanding, engages respectfully in team meetings, synthesizes thoughts effectively, presents confidently, and actively listens to stakeholders.
• Consistently builds and maintains key stakeholder relationships, perceived as a trusted partner, offers sound guidance, and navigates challenging relationships effectively.

Other Attributes That Will Help You In This Role:

• A degree in Computer Science/Information Systems/Engineering preferred

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Takealot Fufilment Solutions (TFS), is a new servicing offering which has been spun off from Takealot.com - South Africa’s leading online retailer. We are seeking a highly skilled Senior Software Engineer to become part of our newly established Fulfilment Engineering team.

We are an energetic team that is fully responsible for all the systems required to support the Takealot Fulfilment Solutions capabilities as well as the unique challenges that come with orchestrating order fulfilment across distribution centers and logistics operations. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow REST architecture primarily but do use event-driven architecture where applicable.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Client facing as we facilitate deliveries for multiple businesses.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Mr D, & Takealot Fulfilment Solutions (TFS). Help us build out our new B2C and C2C Systems. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Software Engineering Manager of the Fulfilment Orchestration Team.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage order fulfilment throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries, operations, and improved customer experience.
• Researching and defining solutions across the fulfilment domain.
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Our Tech Stack:

• Java
• Spring Framework
• Angular & React
• Postgres
• Google Pubsub
• Google Cloud
• Graphite and Grafana
• Git
• Google Big Query
• Flyway

Qualifications & Experience:

• Degree in Computer Science or a similar qualification 
• At least 5 years of experience in writing robust, efficient production code
• Must have experience with SQL database systems.
• Nice to have experience with Kubernetes systems ideally in GCP.
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, React, Python, or C# - we are keen to help you learn through the gaps.
• Open to diversifying language skill set
• In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
• Solid understanding of RESTful API design and integration is preferred
• Nice to have familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack).

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Takealot Fufilment Solutions (TFS), is a new servicing offering which has been spun off from Takealot.com - South Africa’s leading online retailer. We are seeking a highly skilled Senior Software Engineer to become part of our newly established Fulfilment Engineering team.

We are an energetic team that is fully responsible for all the systems required to support the Takealot Fulfilment Solutions capabilities as well as the unique challenges that come with orchestrating order fulfilment across distribution centers and logistics operations. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow REST architecture primarily but do use event-driven architecture where applicable.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Client facing as we facilitate deliveries for multiple businesses.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Mr D, & Takealot Fulfilment Solutions (TFS). Help us build out our new B2C and C2C Systems. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Software Engineering Manager of the Fulfilment Orchestration Team.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage order fulfilment throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries, operations, and improved customer experience.
• Researching and defining solutions across the fulfilment domain.
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Our Tech Stack:

• Java
• Spring Framework
• Angular & React
• Postgres
• Google Pubsub
• Google Cloud
• Graphite and Grafana
• Git
• Google Big Query
• Flyway

Qualifications & Experience:

• Degree in Computer Science or a similar qualification 
• At least 5 years of experience in writing robust, efficient production code
• Must have experience with SQL database systems
• Nice to have experience with Kubernetes systems ideally in GCP
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, React, Python, or C# - we are keen to help you learn through the gaps
• Open to diversifying language skill set
• In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
• Solid understanding of RESTful API design and integration is preferred
• Nice to have familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack)

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Overview

Our continued drive to expand and provide world class services within the digital marketing arena, has created the need for a Developer specializing in Salesforce Marketing Cloud (Email, Mobile, & Ad Studio), Salesforce Personalization and Data Cloud. The Developer is a  consultant with solid client facing experience working on complex software projects. In addition to relevant technology domain expertise, this individual must have the necessary writing skills to author complex specification documents, blueprints and proposals. The Developer is the lead for mostly custom engagements and will be responsible for engaging with the client on gathering their business requirements and designing a technical solution. The Developer instills confidence through maturity, expertise and impeccable communications (written and oral) with customers. 

Responsibilities

Your duties as a Developer will include, but will not be limited to the following:

• Engage with internal team members, technology partners and clients on a wide range of Salesforce Marketing Cloud engagements:
• Develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
• Scripting and Query development
• Data mapping and extract strategies
• Relational Data / Data Schema
• Web Services and API development
• Custom Reporting
• Custom application development projects
• HTML creation for webpages and emails
• Webpage builds using jQuery framework
• Leverage the native SFMC scripting language (AMPScript) and other scripting languages to deliver highly dynamic and personalized content in both emails and landing pages (AMPScript and XSLT)
• Technical lead on client engagements – from scoping the new engagement, to creating the solution and solution design documentation

REQUIREMENTS

Technology & Development

• Marketing technology experience (such as marketing data, production, content management, planning, implementation, various channel use - e.g. email, web, mobile etc., CRM, Audience Management and Analytics) in preferably some of the popular technology stacks including Google, Adobe, Salesforce Marketing Cloud Salesforce Data Cloud, Salesforce Personalisation, AWS, Snowflake, etc.
• Marketing Functional Experience – in order of importance
• Customer data platforms
• Personalization
• Direct Digital (Mobile, Email, SMS, MMS & Push)
• CMS & Content arbitration/automation
• Web Analytics
• CRM Experience:
  • Thorough understanding of CRM data models
  • Thorough understanding of data base marketing
  • Thorough understanding of Lifecycles (Customer and Product)
• Deep experience with SQL and relational databases (MSSQL, MySQL)
• 3+ Years’ experience with programming languages (.NET, JAVA, PHP, JavaScript)
• 3+ Years’ Web Development experience (HTML, PGP/GPG, CSS, XML, Web Services, etc.)
• Ability to lead and effectively manage technical discussions
• API Programming experience
• HTML for email creation experience and email
• Adobe Dreamweaver and Photoshop experience beneficial
• Excellent English skills, both written and verbal
• Ability to work effectively in a fast paced, entrepreneurial environment
• Ability to handle multiple projects simultaneously

Leadership & Interpersonal skills

• Experience working with a project management office
• Experience in Automotive industry beneficial
• Experience with best practice development methodologies
• Solid oral and written interpersonal communication and relationship skills
• Ability to work as part of a team to solve problems in varied, fast-paced environments
• Willing and able to travel occasionally

#LI-EMEA #LI-TP1

OVERVIEW

As part of the VML EMEA Enablement Team the Technical Architect (aka Enteprise / Solutions Architect) primary role is to partner with VML and its client's Marketing and Technical teams to deliver data led solutions by leading the design, delivery, and execution of client engagement solutions, including CRM, Personalization, Marketing Automation, and act as a trusted advisor to our customers while aiding the customer's transformational journey. 

This role plays a crucial role in bridging the gap between marketing requirements and technical capabilities, ensuring that marketing teams can leverage the right technology tools/solutions to achieve their goals effectively.

The Technical Architect is a key figure in designing and implementing marketing technology solutions that empower marketing teams to drive successful campaigns, enhance customer experiences, and achieve overall marketing objectives. To accomplish this, this role possesses strong technical writing skills; a blend of operational, marketing knowledge and technical expertise, and must have the ability to set the vision translating business objectives into enticing and actionable recommendations. This person will need to naturally lead their colleagues and participate in building our team culture.

RESPONSIBILITIES:

Your duties as a Technical Architect will include, but will not be limited to the following:

• Engage with existing and new clients to deliver strategic solutions, lead on technical client engagements from scoping the new engagement, to creating the solution and solution design documentation. This aspect of the role may require working closely with the Client Lead or Business Development team to gain a complete sense of client expectations and limitations
• Determine project scope and specifications to the final presentation of software solutions, the Solution Architect meets directly with clients to provide feedback, solution alignment and updates on projects. This may require reports and presentations, as well as demonstrations, to keep the client informed about issues that arise during development and report on integration and deployment
• Serve as a liaison between client and developers
• Support the team with technical solution recommendations as well as operational delivery of solutions
• Be process driven and provide technical innovation, most notably in the handover of technical solutions to the developer team
• Engage with developers, consultants and project managers and work with clients on the following type of engagements:
  • Solution design and architecture (Medium and High Complexity);
  • Data and technology governance principles
  • Scripting and query development
  • Data mapping and extract strategies
  • Relational data / data schema
  • Provide tech support on complicated requests
  • Participation in advanced technical projects
  • Integrations between marketing and data platforms
  • Web services and API development
  • Custom reporting, custom application development projects
  • HTML creation for webpages and emails
  • Webpage builds using jQuery framework
• Leverage native scripting languages relevant to solve for requirements in most effective, optimal and scalable manner.
• Active mentoring and knowledge transfer within the broader developer team.
• Keep up to date with new technologies, trends, and where applicable, the introduction of these to the developer team and/or organization as a whole

REQUIREMENTS

Technology & Development

• Marketing technology experience (such as marketing data, production, content management, planning, implementation, various channel use - e.g. email, web, mobile etc., CRM, Audience Management and Analytics) in preferably some of the popular technology stacks including Google, Adobe, Salesforce Marketing Cloud Salesforce Data Cloud, Salesforce Personalisation, AWS, Snowflake, etc.
• Marketing Functional Experience – in order of importance
• Customer data platforms
• Personalization
• Direct Digital (Mobile, Email, SMS, MMS & Push)
• CMS & Content arbitration/automation
• Web Analytics
• Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers
• Proven record of accomplishment with solution engineering
• Inquisitive, practical, and passionate about technology and sharing knowledge
• Ability to architect and develop middleware solutions between the technology stacks mentioned above
• Experience with SQL, relational databases (MSSQL, MySQL, etc.) and data modelling
• Bachelor’s degree - Marketing or Information Systems will be beneficial (or 5 years plus hands on marketing experience)
• CDP & CRM experience would be beneficial.
• Understanding of data models, understanding of data base marketing, understanding of Lifecycles (Customer and Product)
• Data / Architecture certification would be beneficial
• Software development knowledge or experience with any of the following would be advantageous: mobile development (IOs or Android) or web development (PHP or ASP.Net core)

 Leadership & Interpersonal skills

• Experience working with a project management office
• Experience in Automotive industry beneficial
• Experience with best practice development methodologies
• At least 5 years’ experience in leading and mentoring a technical/dev team
• Solid oral and written interpersonal communication and relationship skills
• Proven time management skills in a dynamic team environment
• Ability to work as part of a team to solve problems in varied, fast-paced environments
• Willing and able to travel occasionally

*Please note that our business is an equal opportunity employer and preference in appointment for the role will be in line with the EE strategy of our organisation*

#LI-HYBRID

#LI-EMEA

takealot.com, South Africa's leading online retailer, is looking for an exceptional Central Planning Manager: Systems and Processes  to join our Retail Team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Planning 

Your responsibilities will include:

• Create sustainable In-stock systems and processes in partnership with central analytics, technical and product teams
• Manage the top-down budgeting plan cycle and reviews in line with performance, margin, stock turn & business strategy objectives
• Own and compile the annual retail sales budget, half year plans, working plan as well as on-going re-forecasting at division levels to ensure budgets are achieved
• Drive complex business analysis that identifies opportunities to improve cost structure and profitability, focusing on continual contribution margin improvements.
• Support the operations team in managing supplier returns through ensuring that collection objectives are met
• Deliver accurate insights and reports on a timely basis on which buyers and planners can base commercial decisions and deliver on revenue, margin and stock plans
• Spec reports and apps based on merch team requirements and liaise with BI to get reports and apps implemented
• Manage clearance process
• Input into Planning Strategic Roadmap
• Manage design and development of planning systems and processes
• Manage continuous improvement of planning systems and processes including testing, roll-out and training.
• Manage data/information transfer between Planning and various business stakeholders i.e Finance, Supply Chain and BI
• Develop and maintain the buying/planning critical path

Qualification & Experience:

• Bachelor's degree in Business, Finance, or related field (Master’s degree preferred)
• 7+ years of experience in Retail inventory planning.
• Proven experience leading cross-functional projects
• Experience working with large and complex data sets to drive business decisions
• Highly skilled in process development and improvement
• Strong numerical and analytical aptitude, and high proficiency creating and managing advanced models
• Strong proficiency in using analytical tools (Microsoft Excel, SQL and statistical software)

Attributes Required:

• Strong willingness to learn
• Entrepreneurial / Commercial mindset
• Exceptional problem solving & analytical skills
• Ability to influence and inspire action in others, with or without a direct reporting line
• Proactive attitude and willingness to roll up sleeves and dig deep to achieve high level goals

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Takealot.com, a leading South African online retailer, is looking for a highly talented Supply Chain Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Operations Analytics Manager

Purpose of the role:
Supporting the Supply Chain with a focus (but not limited to) on Inbound teams on daily operational system issues, systematic investigations and providing technical support both internal and external (i.e. 3rd party service providers like Adaptris and Oracle).

Your responsibilities will include:

 Supporting the Inbound Supply Chain Operations team with:

• Providing high quality data and process analysis to the Supply Chain Operations team to identify problem areas and suggest improvements.
• Investigating system performance issues and identifying on opportunities for improvement to inbound systems
• Managing a team of Technical Support Specialists and providing technical support for both internal and external stakeholders
• Creating and maintaining operational reports on Looker, Looker Studio, DataForm, data pipelines and bespoke solutions
• Administration of inbound supply chain systems, primarily focused on managing day to day capacities for inbound delivery bookings.
• Providing User Acceptance Testing for inbound system changes and EDI integrations with external stakeholders

Attributes required:

• Analytical, strong process improvement approach and structured thinking
• Solutions-oriented, can-do attitude, self-motivated
• Ability to motivate, manage, discipline and develop team members
• Strong prioritisation, time management and project management skills
• Interpretive and probabilistic decisions
• Specialized service of analytical/ technical/ advisory nature

Qualifications & Experience:

• 3 years technical knowledge of system workflows and integrations
• 3 years’ experience as an analyst (business analyst, data analyst, system analyst) - in the Supply Chain and Retail Industry or similar advantageous
• Advanced profiency with SQL is a must
• Experience in data visualisation tools such as Looker Studio, Power BI
• Coding (preferably Python) advantageous
• NQF7 or final year

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

takealot.com, a leading South African online retailer, is looking for a highly talented Software Engineering Manager to join our team in South Africa. 

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here’s your chance. 

Who’s who in the tech space

The position reports to the Engineering Director: Logistics.

Your mission, should you choose to accept it:

• Build and retain a high-caliber engineering team
• Build relationships through regular one-on-one conversations
• Remove roadblocks and interruptions to help the team perform
• Be involved with architectural and strategic planning with peers and senior developers
• Work with stakeholders to gather requirements, and manage expectations
• Support and develop the careers of members of the team
• Support and give direction to innovation in the team
• Present practical input for strategic technology decisions
• Stay up to date with industry trends, and standards
• Lead the Agile processes within the team
• Manage the roadmap for the team, playing a key role in prioritization
• Successfully see new projects to completion and launch new products while maintaining the existing code base.
• Facilitate discussions in the team and ensure a good design methodology is used on projects.
• Resolve conflict in the team when necessary
• Promote the achievements of the team
• Track and ensure team productivity is healthy using a metrics-based approach
• Track and ensure operational excellence in the team using a metrics-based approach
• Interview candidates for technical and organizational fit
• Drive innovation, vision, and strategy

The skills we need:

• A solutions-oriented, can-do attitude and high-energy
• Strong analytical and critical thinking, using data to inform decisions
• Solid quantitative skills
• Ability to interview and interact professionally with internal and external people
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor's Degree or Advanced Diploma in Computer Science, Engineering, or any related area of study. In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, equivalent experience in the related area is sufficient. 
• Demonstrable experience leading and managing a team of engineers on complex software projects.
• Experience developing software in an agile, quality-focussed environment.
• Experience with a broad range of related disciplines such as Development, Cloud Infrastructure, Site Reliability, Provisioning, Configuration Management, and Managed Systems.
• Good SQL experience in a high-load environment.
• Significant technical experience and a proven track record of architectural ownership and understanding.
• Experience with Open Source Operating Systems and technologies.
• Experience with Web Architectures (e.g. SOA, REST).
• Excellent understanding of theoretical Software Engineering fundamentals, including but not limited to distributed systems, highly scalable systems, algorithms, data structures, design patterns, and programming paradigms is advantageous.
• Experience with e-commerce-based applications is advantageous.
• Experience working with GCP/AWS and/or other cloud platforms.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: We work on Mac, but whether you prefer two monitors or one. You’ll work on the latest tech, with the latest tech.
• Help when you need it most: Confidential counseling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): Angular, Scala, Kotlin, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given a preference

takealot.com, a leading South African online retailer, is looking for a highly talented Software Engineering Manager to join our team in South Africa. 

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here’s your chance. 

Who’s who in the tech space

The position reports to the Engineering Director (Logistics).

Your mission, should you choose to accept it:

• Build and retain a high-caliber engineering team
• Build relationships through regular one-on-one conversations
• Remove roadblocks and interruptions to help the team perform
• Be involved with architectural and strategic planning with peers and senior developers
• Work with stakeholders to gather requirements, and manage expectations
• Support and develop the careers of members of the team
• Support and give direction to innovation in the team
• Present practical input for strategic technology decisions
• Stay up to date with industry trends, and standards
• Lead the Agile processes within the team
• Manage the roadmap for the team, playing a key role in prioritization
• Successfully see new projects to completion and launch new products while maintaining the existing code base.
• Facilitate discussions in the team and ensure a good design methodology is used on projects.
• Resolve conflict in the team when necessary
• Promote the achievements of the team
• Track and ensure team productivity is healthy using a metrics-based approach
• Track and ensure operational excellence in the team using a metrics-based approach
• Interview candidates for technical and organizational fit
• Drive innovation, vision, and strategy

The skills we need:

• A solutions-oriented, can-do attitude and high-energy
• Strong analytical and critical thinking, using data to inform decisions
• Solid quantitative skills
• Ability to interview and interact professionally with internal and external people
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor's Degree or Advanced Diploma in Computer Science, Engineering, or any related area of study. In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, equivalent experience in the related area is sufficient. 
• Demonstrable experience leading and managing a team of engineers on complex software projects.
• Experience developing software in an agile, quality-focussed environment.
• Experience with a broad range of related disciplines such as Development, Cloud Infrastructure, Site Reliability, Provisioning, Configuration Management, and Managed Systems.
• Good SQL experience in a high-load environment.
• Significant technical experience and a proven track record of architectural ownership and understanding.
• Experience with Open Source Operating Systems and technologies.
• Experience with Web Architectures (e.g. SOA, REST).
• Excellent understanding of theoretical Software Engineering fundamentals, including but not limited to distributed systems, highly scalable systems, algorithms, data structures, design patterns, and programming paradigms is advantageous.
• Experience with e-commerce-based applications is advantageous.
• Experience working with GCP/AWS and/or other cloud platforms.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: We work on Mac, but whether you prefer two monitors or one. You’ll work on the latest tech, with the latest tech.
• Help when you need it most: Confidential counseling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): Angular, Scala, Kotlin, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given a preference

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight and analysis which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in analytics and insight generation across key marketplace initiatives -owning performance measurement, driving experimentation and influencing product, and commercial strategy to unlock conversion and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

•  
• Build and own marketplace performance reporting across conversion, eligibility and revenue
• Partner with Product and Commercial teams to generate insights that shape marketplace strategy and decision-making.
• Design and analyse experiments to improve ranking, user journeys and overall conversion.
• Conduct deep-dive analyses to identify growth opportunities across the marketplace funnel.

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload and that of your team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Data Scientist III will technically lead analytical research, machine learning and other data science initiatives across all lines of business, including degree, executive education, and open course programs. The Data Scientist III would be expected to engage with stakeholders, lead technical solution design and delivery. This is a highly quantitative role that requires analytical aptitude, strong programming skills, and intellectual curiosity. We are looking for someone who is excited about solving business problems, eager to learn and apply experimental and machine learning techniques, and motivated to develop their skills in a collaborative team environment.

Responsibilities Include, But Are Not Limited To:

• Lead statistical analysis, reporting and visualization to support business decision-making across degree, executive education, and open course lines of business. 
• Lead the end to end technical delivery of Data Science projects/models  over use cases that span all lines of business and functional areas, identifying high value opportunities and implementing the solution. 
• Lead design and implementation of A/B tests on Data Science projects/models implemented to determine and size success of solutions. 
• Collaborate with engineers and ML engineers to support productionization efforts, including code development, testing, and integration into the 2U software ecosystem.
• Partner with stakeholders and product to gain domain knowledge, understand requirements, and contribute to planning development tasks and projects.

Things That Should Be In Your Background:

• Bachelor's degree in data science, statistics, mathematics, computer science, economics or other quantitative field required
• 5-10 years of experience in data science or related role
• Proven track record of delivering production-grade machine learning models and data science products that drove significant business impact
• Demonstrated experience designing and analyzing online controlled experiments (A/B testing)
• Proven experience applying analytical techniques such as classification, regression, cluster analysis, pattern recognition, and predictive modeling 
• Strong proficiency in Python and other object-oriented programming languages (R, Java, Scala, or similar)
• Advanced SQL skills and experience querying relational and/or NoSQL databases
• Solid understanding of applied statistics
• Experience with data visualization and business intelligence tools (e.g., Tableau, Looker, PowerBI, Domo, or similar platforms) 
• Familiarity with data engineering concepts and ETL processes 
• Excellent communication skills and ability to work collaboratively in a team environment while receiving moderate guidance and direction 

Other Attributes That Will Help You In This Role:

• Graduate degree or additional coursework in quantitative fields is a plus

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

takealot.com, South Africa's leading online retailer, is looking for a highly talented  On-Demand Analytics Planner to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Takealot Now

Key responsibilities:

Inventory Planning & Management (50%):

• Monitor inventory levels and manage the replenishment process to maintain continuous product availability across dark stores.
• Analyse sales data and inventory reports to forecast needs and adjust inventory levels accordingly.
• Coordinate and execute weekly cycle counts and investigations for stock discrepancies.
• Act as primary point of contact for dark stores regarding missing, damaged, or expired stock issues.
• Manage returns processing, ensuring accurate scheduling based on store requests and operational requirements.
• Develop strategies to minimise waste and markdowns whilst improving inventory turnover.

Data Analysis &Business Intelligence (30%):

• Create and maintain business reports, dashboards, and alerts using BI tools (Looker and Knime).
• Extract, manipulate, and analyse data using SQL to provide actionable insights for stakeholders.
• Verify data quality and ensure adherence to required standards across all reporting structures.
• Model data for analysis and develop performance metrics for inventory and operational efficiency,
• Collaborate with internal stakeholders to understand their reporting and data analysis needs.

Process Optimisation & Problem-Solving (20%):

• Identify systematic inefficiencies and recommend process improvements.
• Manage workflows for order processing, including file uploads, batch scheduling, and WMS coordination.
• Escalate and manage tickets between distribution centres and stores for operational discrepancies.
• Participate in cross-functional team meetings to discuss operational issues and develop solutions.
• Drive continuous improvement initiatives across planning and operational processes for operational discrepancies.
• Participate in cross-functional team meetings to discuss operational issues and develop solutions
• Drive continuous improvement initiatives across planning and operational processes.

Qualification & Experience:

• Bachelor’s degree in Commerce, Business Management, Information Systems, Supply Chain Management, or related field.
• 1-3 years of experience in inventory management, retail planning, business analysis, or related roles.
• Experience within e-commerce, retail, or quick commerce environments highly advantageous.
• Proven track record of working with inventory management systems and data analysis tools.

Attributes Required:

• Essential: Strong SQL skills for database querying and data manipulation.
• Essential: Proficiency with BI tools (Power BI, Looker, Qlik, or similar).
• Essential: Advanced knowledge of Microsoft Office Suite/Google Workspace (particularly Excel/Sheets).
• Working knowledge of inventory management systems and WMS platforms.
• Experience with customer service platforms (Zendesk or similar) advantageous.
• Familiarity with GBQ (Google Big Query) preferred.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

About Paystack

Paystack’s mission is to accelerate digital payments on the continent of Africa. Over 200,000 of some of the most renowned businesses in Nigeria, as well as a growing number of merchants in South Africa, Ghana, and Kenya use Paystack’s modern payments gateway. They include the likes of MTN, Burger King, UPS, AXA Mansard Insurance, FairMoney, PiggyVest, FilmHouse Cinemas, Smile Communications, Air Peace Airlines, Crocs, Under Armour, Richemont Lifestyle Group (RLG), and many others.

In just over 10 years, our growing team has introduced a steady cadence of innovation within the online payments landscape, such as automated recurring payments, the ability for customers to pay directly from their bank accounts, automated chargebacks, and much more. 

We’re obsessed about building the best place to work on the continent while accelerating digital commerce across Africa and we need your help!

About the role

As a senior full-stack engineer, you take responsibility for delivering and supporting robust back-end and front-end applications that exposes our data and functionality to internal and external users.

Applications handling financial information need to be able to handle large data sets in a performant manner, while being highly accurate and reliable.

You’ll work with a team of talented engineers to design and build systems that support some of South Africa’s best known brands.

What we expect of you:

• Architect and Develop: Design and implement robust solutions for our platform, ensuring scalability, efficiency, and reliability.
• Product Innovation: Design and development of technical solutions to deliver on our product vision.
• Technical Problem Solving: Tackle complex technical challenges, providing innovative solutions to enhance system performance and reliability.
• System Integration: Collaborate on the refinement of the platform’s architecture, focusing on optimization and seamless integration to other systems.
• Code Review and Testing: Review specifications and code submissions and conduct thorough testing to maintain code quality.
• System support: Collaborate with other teams, both inside and outside engineering, to assist merchants and customers where necessary.

What you are good at:

• You have extensive programming experience in at least one language such as Javascript, Typescript, Java, C++, C#, Python or another major language
• Working on large, distributed systems at scale
• Understanding and working with SQL databases
• Writing solid unit testing and integration tests
• You communicate clearly and are able to collaborate in a remote environment
• Taking ownership of work assigned to you
• You have a passion for building products to help African businesses

Technology stack:

Our technology stack includes the following:

• Typescript and Javascript
• Node.js
• Frameworks: Express.js, Sails.js and Nest.js
• Frontend frameworks: React, Angular and Vue
• Redis
• MySQL and MongoDB
• Docker
• Kubernetes
• AWS

Application Instructions - Read carefully!

1. To apply, click the "Apply for this job" button

2. Complete all the required questions

3. This role is only open to candidates based in Cape Town, South Africa

Questions? Please contact careers@paystack.com.

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Data Analyst to join our team in Cape Town with a specific focus on Customer Experience.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head: Customer Insights and Engagement

Your mission, should you choose to accept it:

Budget modelling & financial planning

• Develop and maintain comprehensive budget models for Takealot Group Contact Centre operations across all brands
• Create annual, quarterly, and monthly financial forecasts for contact centre costs and resource requirements
• Build cost allocation models distributing shared services across Takealot.com, Sellers, Mr D, TFS etc.
• Analyse cost per contact metrics and efficiency benchmarks across brands and channels
• Support budget planning cycles with detailed financial analysis and scenario modelling
• Track budget variance analysis and provide recommendations for cost optimisation

Cross-Brand Analytics & Optimisation

• Analyse Cross-brand contact centre data, including contact volume patterns, trends, and drivers across all Group brands and channels
• Build predictive models for contact volumes incorporating seasonality, promotions, and business events
• Develop cross-brand benchmarking frameworks for performance, efficiency, and customer satisfaction
• Create unified reporting dashboards showing Group-wide contact centre performance and trends
• Analyse customer journey impacts on contact generation across different brand touchpoints
• Identify opportunities for economies of scale and shared service optimisation

Strategic forecasting & planning

• Produce long-term strategic forecasts for contact centre growth and evolution (1-3 year horizon)
• Model the impact of business initiatives, new product launches, and market expansion on contact volumes
• Analyse seasonal patterns and special events' impact across all brands for strategic planning
• Support strategic decisions on contact centre footprint, technology investments, and capability development
• Create scenario planning models for business growth, market changes, and operational scaling
• Develop capacity planning models linking customer growth projections to resource requirements

Performance Analytics & Insights 

• Develop Group-wide KPI frameworks and performance measurement systems
• Analyse agent productivity, efficiency metrics, and performance trends across brands
• Build customer satisfaction analytics linking CSAT/NPS to operational performance across channels
• Create executive dashboards and reports for senior leadership and brand management
• Conduct deep-dive analyses on operational challenges and improvement opportunities
• Monitor industry benchmarks and best practices for contact centre operations
• Build customer segmentations, enabling agents to make more informed decisions 

Data governance & collaboration

• Establish data standards and definitions for cross-brand contact centre analytics
• Collaborate with Senior Capacity Planner to ensure operational and strategic analytics alignment
• Partner with Finance teams on budget planning, cost allocation, and financial reporting
• Work with business unit teams to understand unique business drivers and operational requirements
• Ensure data quality and consistency across all brand contact centre systems
• Document analytical methodologies and maintain knowledge management systems
• Lead change management initiatives for cross-brand process standardisation

Qualifications and Experience:

• Postgraduate degree (Honours, Masters, or higher) in Statistics, Mathematics, Computer Science, Economics, Business Analytics or related quantitative field with a strong analytical and research methodologies foundation
• Professional certification in financial planning, business analysis, or data analytics
• Contact centre management or customer experience certification (advantageous)
• 5-7 years of experience in commercial analytics, customer experience analysis, or contact centre analytics with demonstrable impact on business outcomes
• Proven experience working with large, complex customer datasets and building predictive business models
• Background in customer service analytics, ticket analysis, contact centre performance measurement, or contact reduction initiatives
• Experience working with contact centre operations and understanding customer experience metrics
• Experience in multi-brand or complex organisational environments 
• E-commerce, retail, or digital marketplace customer service environment experience strongly preferred
• Proven track record in budget variance analysis and cost optimisation delivery
• Experience with growth target setting and performance accountability reporting
• Experience collaborating cross-functionally across teams, including customer service, finance, marketing and operations
• Experience leading analytical projects and influencing senior stakeholders
• Change management experience in implementing standardisation across multiple business units

Skills, Knowledge and Abilities Required:

Financial & analytical skills:

• Advanced financial modelling and budget planning expertise
• Cost accounting and allocation methodology experience
• Forecasting and predictive modelling capabilities (time series, regression, scenario analysis)
• Advanced Excel/Google Sheets with complex financial models and macros
• Advanced statistical forecasting techniques and hypothesis testing

Data & BI skills:

• Advanced SQL and R or Python
• Experience working with Google BigQuery (GBQ) and Looker (or similar platforms)
• Data visualisation and executive dashboard development
• Experience with large datasets and data warehouse environments

Business skills:

• Strategic planning and scenario modelling with long-term business impact assessment
• Cross-brand and multi-business analysis with standardisation and optimisation focus
• Executive presentation and communication skills with senior leadership influence capability
• Process improvement and optimisation methodologies
• Project management and stakeholder coordination across complex organisational structures
• Change management and process standardisation experience in multi-brand environments
• Industry knowledge of e-commerce customer service trends and best practices

Attributes Required:

• Advanced problem-solving abilities with strong diagnostic skills for root-cause analysis and hypothesis-driven investigation
• Deep understanding of contact centre data, business models, and operational metrics
• Strategic thinking capabilities linking analytical insights to business strategy and competitive advantage
• Ability to synthesise complex, multi-source data into actionable business recommendations
• Change management skills for implementing cross-brand standardisation and process improvements
• Understanding of customer journey analytics, omnichannel experience, and e-commerce customer behaviour
• Exceptional storytelling and presentation skills with the ability to influence senior stakeholders and drive decision-making
• Cross-functional leadership capabilities with strong stakeholder management and consensus-building skills
• Executive presence and ability to communicate complex analytical concepts to non-technical audiences
• Strong documentation mindset with focus on process improvement, automation, and knowledge management
• Self-guided learner with strong prioritisation skills, attention to detail under pressure, and a deadline-driven approach
• Ability to manage multiple competing priorities while maintaining quality and accuracy standards
• Can-do attitude with high energy, bias toward action, and passion for brand excellence and customer satisfaction

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.

takealot.com, a leading South African online retailer, is looking for a highly talented Senior Data Analyst to join our team in Cape Town with a specific focus on Customer Experience.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head: Customer Insights and Engagement

Your mission, should you choose to accept it:

Budget modelling & financial planning

• Develop and maintain comprehensive budget models for Takealot Group Contact Centre operations across all brands
• Create annual, quarterly, and monthly financial forecasts for contact centre costs and resource requirements
• Build cost allocation models distributing shared services across Takealot.com, Sellers, Mr D, TFS etc.
• Analyse cost per contact metrics and efficiency benchmarks across brands and channels
• Support budget planning cycles with detailed financial analysis and scenario modelling
• Track budget variance analysis and provide recommendations for cost optimisation

Cross-Brand Analytics & Optimisation

• Analyse Cross-brand contact centre data, including contact volume patterns, trends, and drivers across all Group brands and channels
• Build predictive models for contact volumes incorporating seasonality, promotions, and business events
• Develop cross-brand benchmarking frameworks for performance, efficiency, and customer satisfaction
• Create unified reporting dashboards showing Group-wide contact centre performance and trends
• Analyse customer journey impacts on contact generation across different brand touchpoints
• Identify opportunities for economies of scale and shared service optimisation

Strategic forecasting & planning

• Produce long-term strategic forecasts for contact centre growth and evolution (1-3 year horizon)
• Model the impact of business initiatives, new product launches, and market expansion on contact volumes
• Analyse seasonal patterns and special events' impact across all brands for strategic planning
• Support strategic decisions on contact centre footprint, technology investments, and capability development
• Create scenario planning models for business growth, market changes, and operational scaling
• Develop capacity planning models linking customer growth projections to resource requirements

Performance Analytics & Insights 

• Develop Group-wide KPI frameworks and performance measurement systems
• Analyse agent productivity, efficiency metrics, and performance trends across brands
• Build customer satisfaction analytics linking CSAT/NPS to operational performance across channels
• Create executive dashboards and reports for senior leadership and brand management
• Conduct deep-dive analyses on operational challenges and improvement opportunities
• Monitor industry benchmarks and best practices for contact centre operations
• Build customer segmentations, enabling agents to make more informed decisions 

Data governance & collaboration

• Establish data standards and definitions for cross-brand contact centre analytics
• Collaborate with Senior Capacity Planner to ensure operational and strategic analytics alignment
• Partner with Finance teams on budget planning, cost allocation, and financial reporting
• Work with business unit teams to understand unique business drivers and operational requirements
• Ensure data quality and consistency across all brand contact centre systems
• Document analytical methodologies and maintain knowledge management systems
• Lead change management initiatives for cross-brand process standardisation

Qualifications and Experience:

• Postgraduate degree (Honours, Masters, or higher) in Statistics, Mathematics, Computer Science, Economics, Business Analytics or related quantitative field with a strong analytical and research methodologies foundation
• Professional certification in financial planning, business analysis, or data analytics
• Contact centre management or customer experience certification (advantageous)
• 5-7 years of experience in commercial analytics, customer experience analysis, or contact centre analytics with demonstrable impact on business outcomes
• Proven experience working with large, complex customer datasets and building predictive business models
• Background in customer service analytics, ticket analysis, contact centre performance measurement, or contact reduction initiatives
• Experience working with contact centre operations and understanding customer experience metrics
• Experience in multi-brand or complex organisational environments 
• E-commerce, retail, or digital marketplace customer service environment experience strongly preferred
• Proven track record in budget variance analysis and cost optimisation delivery
• Experience with growth target setting and performance accountability reporting
• Experience collaborating cross-functionally across teams, including customer service, finance, marketing and operations
• Experience leading analytical projects and influencing senior stakeholders
• Change management experience in implementing standardisation across multiple business units

Skills, Knowledge and Abilities Required:

Financial & analytical skills:

• Advanced financial modelling and budget planning expertise
• Cost accounting and allocation methodology experience
• Forecasting and predictive modelling capabilities (time series, regression, scenario analysis)
• Advanced Excel/Google Sheets with complex financial models and macros
• Advanced statistical forecasting techniques and hypothesis testing

Data & BI skills:

• Advanced SQL and R or Python
• Experience working with Google BigQuery (GBQ) and Looker (or similar platforms)
• Data visualisation and executive dashboard development
• Experience with large datasets and data warehouse environments

Business skills:

• Strategic planning and scenario modelling with long-term business impact assessment
• Cross-brand and multi-business analysis with standardisation and optimisation focus
• Executive presentation and communication skills with senior leadership influence capability
• Process improvement and optimisation methodologies
• Project management and stakeholder coordination across complex organisational structures
• Change management and process standardisation experience in multi-brand environments
• Industry knowledge of e-commerce customer service trends and best practices

Attributes Required:

• Advanced problem-solving abilities with strong diagnostic skills for root-cause analysis and hypothesis-driven investigation
• Deep understanding of contact centre data, business models, and operational metrics
• Strategic thinking capabilities linking analytical insights to business strategy and competitive advantage
• Ability to synthesise complex, multi-source data into actionable business recommendations
• Change management skills for implementing cross-brand standardisation and process improvements
• Understanding of customer journey analytics, omnichannel experience, and e-commerce customer behaviour
• Exceptional storytelling and presentation skills with the ability to influence senior stakeholders and drive decision-making
• Cross-functional leadership capabilities with strong stakeholder management and consensus-building skills
• Executive presence and ability to communicate complex analytical concepts to non-technical audiences
• Strong documentation mindset with focus on process improvement, automation, and knowledge management
• Self-guided learner with strong prioritisation skills, attention to detail under pressure, and a deadline-driven approach
• Ability to manage multiple competing priorities while maintaining quality and accuracy standards
• Can-do attitude with high energy, bias toward action, and passion for brand excellence and customer satisfaction

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Impact's analytics team is looking for a Senior Data Analyst ready to lead strategic analytical initiatives, apply rigorous decision science methods, and influence business decisions at the executive level. As the business grows, we increasingly rely on rigorous analysis, experimentation, and evidence-based recommendations to inform strategic decisions across the organisation.

As a Senior Data Analyst, you'll lead cross-functional analytical initiatives, apply structured analytical approaches to measure business impact, and translate complex findings into compelling executive narratives. You'll partner with stakeholders across product, operations, finance, and marketing to drive strategic decisions with measurable business outcomes. You'll work as part of a collaborative, globally distributed analytics team, partnering closely with Analytics Engineers, Data Platform Engineers, and stakeholders across Product, Operations, Finance, and Marketing. Our ideal candidate combines strong analytical skills with business acumen

What You'll Do:

• Lead cross-functional analytical initiatives spanning multiple business domains, delivering insights that directly influence strategic decisions.
• Conduct analysis of large, complex datasets to identify patterns, trends, correlations, and anomalies that drive business value.
• Design and apply experiments and causal inference methods to measure the impact of business changes rigorously and inform strategic decisions.
• Develop and maintain forecasting models, scenario analyses, and segmentation to support strategic planning and resource allocation.
• Design, develop, and maintain interactive dashboards and automated reports, ensuring they provide clear and actionable insights to stakeholders at all levels.
• Translate complex analytical findings into persuasive executive narratives and evidence-based recommendations with clear next steps and expected impact.
• Establish and enforce analytical standards that improve quality, rigour, and consistency across the analytics team.
• Mentor analysts across levels, building team capability and fostering a culture of analytical excellence.
• Facilitate cross-team consensus on analytical findings and methodology, navigating competing priorities and communicating trade-offs clearly.
• Define analytical requirements and validation criteria for data products; collaborate with analytics engineers to ensure production implementation meets analytical needs.

Required Skills & Experience:

• 5+ years of experience in data analysis or business intelligence
• Advanced SQL and strong Python or R programming skills
• Strong command of statistical methods including hypothesis testing, power analysis, confidence intervals, regression, and uncertainty quantification
• Experience with experimentation design, A/B testing, and causal inference methods such as difference-in-differences or propensity matching
• Strong data analysis, visualisation, and storytelling skills
• Experience with forecasting, segmentation, and analytical modelling
• Hands-on experience with data visualisation and BI tools such as Looker, Tableau, Power BI, or similar
• Experience with Google Cloud Platform, BigQuery, or similar cloud analytics platforms
• Proven track record of influencing strategic decisions through analysis with measurable business outcomes
• Experience leading cross-functional analytical initiatives and managing analytics projects
• Strong verbal and written communication skills, with the ability to present to executive audiences
• Experience mentoring junior and mid-level analysts
• Proficiency with version control (Git) for reproducible, maintainable analytical work
• Bachelor's degree in Mathematics, Statistics, Economics, Computer Science, or a related field is a plus
• Experience in the digital marketing technology industry is a plus

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

impact.com's Analytics Data Platform processes terabyte-scale data for one of the world's leading partnership SaaS platforms, covering the full lifecycle from ingestion to governed access.

We're looking for a technical people leader to own and grow the Data Platform Engineering team, while driving the architecture, reliability, and evolution of impact.com's Analytics Data Platform. This is a senior player-coach role: you'll combine hands-on technical leadership with direct people management, building a high-performing team, owning delivery, and shaping platform strategy. Expect to spend roughly 40% hands-on and 60% on leadership, people, and delivery, shifting as the team matures. You'll be accountable for both the team's output and its people, ensuring engineers are supported, challenged, and growing.

As Team Lead for Data Platform Engineering, you'll work across the full data ecosystem (ingestion, processing, storage, orchestration, access, and governance) using technologies like Scala, Python, Google Cloud Dataproc, BigQuery, and Airflow. You'll shape the operating model for the team, establish engineering standards, and drive platform strategy. This role is levelled at Senior/Staff Engineer on the engineering management track and reports to the Director of Advanced Analytics. The position is based in Cape Town, hybrid, with one day per week in office.

Data Platform Engineering is one of four sub-teams within the Data Analytics Group (DAG). DPE owns ingestion, infrastructure, orchestration, and platform services. Analytics Engineering owns the dbt transformation layer and semantic layer. Data Analytics owns reporting and insights. Data Product Management owns product roadmaps and governance processes. You'll partner closely with all three, but won't own dbt models, reporting, or product prioritisation directly.

Our ideal candidate combines distributed systems expertise with proven people leadership. Someone who can make architecture decisions, run a team, and translate platform trade-offs into business language. This role is for someone who wants to build both a platform and a team, not just maintain what exists.

What you'll inherit:

The platform has strong foundations: Scala/Spark pipelines processing TB-scale data, 37+ Fivetran connectors, Airflow on Astronomer for orchestration, a mature dbt-based transformation layer, and BigQuery as the core analytical warehouse. Databricks is part of the current stack but is being transitioned off in favour of Dataproc and BigQuery-native patterns. What's greenfield: governance frameworks, data contracts, SLOs/SLAs, observability, cost management, and data quality monitoring. You'll build the team that delivers on these opportunities.

What you'll do:

• Build and run a team of data platform engineers: set direction, remove blockers, give honest feedback, and make sure people are growing in their careers.
• Create an environment where engineers do their best work: high trust, high standards, low friction.
• Turn platform strategy into a delivery plan the team can actually execute: sequence the work, balance new builds against keeping the lights on, and make the trade-offs visible.
• Own capacity and priorities across the team. Keep cross-team dependencies from becoming bottlenecks.
• Lead platform architecture decisions, design reviews, and cross-org technical coordination, defining and promoting architectural patterns, standards, and guidelines.
• Design and implement scalable pipelines using Scala, Python, and distributed frameworks (Spark on Dataproc) processing TB-scale data. Lead the migration off Databricks onto Dataproc and BigQuery-native patterns.
• Establish platform reliability practices: define SLOs/SLAs, build incident management and response processes, and drive systemic improvements across pipeline and infrastructure operations.
• Design and maintain core platform services (Dataproc clusters, BigQuery datasets, Cloud Storage) and optimise platform performance and cost at scale.
• Build and operationalise data governance, security, and compliance capabilities, including data contracts, access controls, and audit logging. Many of these practices are greenfield; you will be building them from scratch.
• Define and evolve team rituals, operating cadences, and engineering standards: code review norms, documentation practices, on-call fairness, and knowledge sharing.
• Represent the team to senior leadership and act as the single point of accountability for the team's commitments to cross-functional partners (analytics engineering, data analytics, product, finance).
• Own data source integrations and data quality across the platform, including third-party connectors (e.g. Fivetran), custom Scala/Spark ingestion pipelines, dbt orchestration via Airflow and Astronomer Cosmos, and quality monitoring and remediation practices.

Required Skills & Experience:

• 7+ years of experience in data platform engineering, data engineering, or distributed systems, including 2+ years leading engineering teams
• Strong programming skills in Scala and Python, including functional Scala patterns (cats-effect / Typelevel ecosystem), testing, code review, and production-grade engineering practices
• Deep hands-on experience with distributed computing frameworks: Apache Spark (Dataproc) and large-scale data processing. Databricks experience is useful for leading the migration off it
• Expert-level knowledge of cloud-native data platforms and services. Our stack runs on Google Cloud Platform (BigQuery, Dataproc, Cloud Storage), but equivalent depth on AWS or Azure is equally valued
• Advanced SQL skills including complex query optimisation, partitioning strategies, and performance tuning
• Experience building and scaling engineering teams, not just managing established ones: hiring, running interview loops, onboarding, and growing engineers from junior to senior
• Experience leading cross-team architecture initiatives and establishing platform-wide standards
• Experience with orchestration tools (Airflow, Astronomer, and Astronomer Cosmos for dbt orchestration) and CI/CD pipeline design
• Familiarity with legacy CI/CD tooling (e.g. Jenkins), particularly in the context of pipeline migration and modernisation
• Strong understanding of data governance, security best practices, and compliance requirements
• Experience with infrastructure as code and automated deployment practices
• Excellent communication skills, with the ability to translate technical trade-offs for non-technical stakeholders and represent the team to senior leadership
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience with monitoring, alerting, observability, and on-call operations for production data systems

Nice to Have:

• Experience in the digital marketing technology or partnership/affiliate industry
• General experience with Google Cloud Platform services beyond the core required stack (e.g. Pub/Sub, BigTable, Cloud Functions); familiarity with Dataflow is a plus but not a current platform requirement (it is under future evaluation)
• Familiarity with streaming technologies such as Apache Kafka and stream processing frameworks
• Experience standing up data quality frameworks and monitoring practices from scratch
• Experience with FinOps or cloud cost management at scale
• Experience migrating off legacy platforms (e.g. Databricks, on-prem Hadoop) to cloud-native alternatives
• Experience with organisational design, team scaling, or building engineering teams from scratch
• Awareness of AI agent architectures and how they connect to data platforms (e.g. MCP, tool-use patterns)
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Systems Analyst is the operational backbone of our Customer Operations technology stack. You will own the day-to-day health, configuration, and continuous improvement of the systems that power how we work - most critically our FreshWorks implementation (FreshDesk for ticketing, FreshChat for chat), which supports Support, Success, Compliance, Renewals, Onboarding, and many other teams across impact.com.

This is not a "configure it and walk away" role. Our FreshDesk environment is large, complex, and deeply integrated into our business operations. It serves many teams with distinct workflows, automations, routing rules, SLA configurations, and reporting needs. You will own all of it - ensuring it runs cleanly, scales as the business evolves, and gets simpler over time, not more convoluted.

You will spend your time across three types of work:

1. Systems administration and optimization. You own FreshDesk and FreshChat configuration end-to-end: workflows, automations, groups, fields, rules, integrations, and everything in between. You are constantly looking for ways to simplify, automate, and eliminate manual workarounds. You inherited complexity; your job is to leave behind clarity.
2. Cross-functional process design. You are a business process partner. You work with stakeholders across the company to understand their operational needs, gather requirements, align competing priorities, and design solutions within our tooling. A significant portion of your time will be spent in conversations: understanding what teams actually need, translating that into system design, and getting stakeholder buy-in before you build.
3. Data partnership. The data in our systems powers reporting, dashboards, and AI tools downstream. You play a critical role in ensuring that data is clean, well-structured, and reliable. You partner with our Data team to map and describe data, identify quality issues at the source, and make changes in FreshDesk that improve the integrity of everything built on top of it.
   
   

This role is for someone who is equal parts meticulous and practical. You are the person who notices that a workflow has five unnecessary steps, who asks "why do we have 47 ticket categories when we use 12 of them," and whom it bothers when a process doesn’t match the reality of how people actually work. You are deeply organized, allergic to unnecessary complexity, and energized by the satisfaction of a system that just works.

If you are that person - if you get genuine joy from turning operational chaos into clean, automated systems - this is the role for you.

What You'll Do:

• Systems Administration Expertise: Deep, hands-on administrative experience with enterprise ticketing and chat systems. You must be highly capable of managing complex rules, groups, automations, and workflows within platforms like FreshDesk. You've managed a system at scale - not a simple setup, but one with multiple teams, overlapping workflows, and constant change.
• Business Process Design: Proven ability to analyze complex operational processes, identify inefficiencies, and design streamlined solutions. You don't just configure what people ask for - you push back, simplify, and propose better approaches. You understand that the best system design starts with understanding the business problem, not the tool.
• Cross-Functional Stakeholder Management: Strong experience gathering requirements from multiple teams with competing priorities and translating them into coherent system design. You are comfortable pushing back on senior stakeholders when a request would add unnecessary complexity, and you know how to find the solution that serves multiple teams without creating a mess.
• Data Fluency: Proficiency in SQL and a strong understanding of data structures. You can look at a FreshDesk data export and immediately spot quality issues. You understand how system configuration decisions affect downstream reporting and analysis, and you design with data integrity in mind.
• Technical Fluency: Strong working knowledge of APIs (REST). You should be comfortable discussing endpoint design with vendors and internal engineering teams, understanding integration architecture, and troubleshooting data flow issues between systems. Basic scripting ability (JavaScript, Python) is a plus but not required.
• Documentation & Communication: You can clearly document system configurations, process designs, and data mappings so that your work is understandable and maintainable by others. You can explain complex system behavior to non-technical stakeholders in terms they understand.
• Operational Rigor: You are relentlessly organized. You track changes, maintain configuration documentation, and don't make changes to production systems without understanding the downstream impact. You have a healthy respect for the blast radius of a misconfigured automation rule.

What You Bring:

• Specific, deep expertise managing FreshDesk (or Zendesk) at enterprise scale with multiple teams and complex workflows.
• Experience working within a Customer Operations, Customer Success, or Support organization.
• Direct experience integrating ticketing systems with Salesforce, Jira, or product platforms.
• Familiarity with AI tools and how they interact with operational systems - you don't need to build AI, but understanding how clean data and well-designed processes feed into AI systems is increasingly important in this role.
• Experience with knowledge management tooling and processes - designing how knowledge is structured, maintained, and surfaced to teams.
• A track record of inheriting messy, complex system environments and making them simpler.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybrid_CapeTown

takealot.com, South Africa's leading online retailer, is looking for a highly talented Junior Planner to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Planning

Your responsibilities will include:

• Oversee the In-stock function including demand planning, ordering and capacity management in line with department strategy.
• Deliver accurate insights and reports on a timely basis on which department managers can base commercial decisions and deliver on revenue and margin plans.
• Create sustainable In-stock systems and processes in partnership with central analytics, technical and product teams.
• Planning management to support department procurement cycles including but not limited to seasonality, promotion planning, reaction, import purchasing & continual replenishment.
• Develop the bottom-up budgeting plan cycle and reviews in line with performance, margin, stock turn & departmental strategy objectives.
• Own and compile the annual retail sales budget, quarterly plan, working plan as well as on-going.reforecasting at category and product levels to ensure budgets are achieved.
• Manage end to end inventory availability and inventory health including improved in-stock rates (availability), inventory planning at categorisation, systematic forecasting, markdown and clearance provisions, return to supplier activities and warehouse space management.
• Drive process improvement and operational excellence within our supplier base by reducing costs, defects, and lead times, while increasing innovation, automation, and economies of scale.
• Drive complex business analysis that identifies opportunities to improve cost structure and profitability, focusing on continual contribution margin improvements.
• Support the operations team in delivering a world-class customer experience – monitor and scrutinise department returns, defects and write offs, supporting the customer service team on product queries and resolving any customer complaints.

Qualification & Experience:

• Bachelor’s Degree or Advanced Diploma (Commerce, Finance, Mathematics or Economics degree preferable).

• 1 to 3 years retail planning experience

• Proven track record in spend management (OTB, Margin management, mark down controls).

Attributes Required:

• Proven track record in planning, and inventory management.
• Competencies and forecasting.
• Strong willingness to learn.
• Entrepreneurial / Commercial mindset.
• Proven track record in spend management (OTB, Margin, management, mark down controls).
• Strong numerical and analytical aptitude, and high proficiency creating and managing advanced stock managment and inventory models.
• Strong proficiency in using analytical tools (Microsoft Excel, SQL) and statistical software.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

impact.com powers the partnership economy, helping brands and partners grow revenue through a modern SaaS platform used by thousands of companies globally. We're investing heavily in our data capabilities, and this role sits at the centre of how data powers our operations.We're looking for a Data Analytics Manager to build and scale our centralized analytics function. This is a senior player-coach role: you'll stay hands-on with deep analytical work while leading and developing a high-performing team of analysts. You'll shape the operating model, not just execute someone else's playbook. As Data Analytics Manager, you'll own the quality, consistency, and strategic impact of all analytical work produced by the Data Analyst team. You'll establish value-stream-aligned engagement patterns, drive Looker adoption and self-service maturity, and build analytical excellence through rigorous methodology, experimentation frameworks, and mentorship. You'll work on a modern cloud stack (BigQuery, dbt, Looker) with strong support from Analytics Engineering, who own the data platform and semantic layer. This role reports directly into senior leadership, with real visibility into how your work shapes company strategy. Our ideal candidate has deep analytical expertise, a track record of building teams, and the energy to create structure where little exists. This role is for someone who wants to build an analytics function that drives real business outcomes.

What You'll Do:

• Lead, mentor, and develop a team of data analysts, establishing clear career pathways, skill development priorities, and performance expectations.
• Establish and drive a value-stream-aligned operating model, ensuring analysts are embedded with business teams and delivering consistent, high-quality insights.
• Own analytical methodology and standards: how analysts approach problems, structure analyses, document work, and communicate insights.
• Drive Looker adoption and self-service analytics across the organisation, including governance frameworks, training cadences, and enablement materials.
• Partner closely with business stakeholders across operations, finance, marketing, product, and customer success to translate strategic questions into data-driven Recommendations.
• Build and maintain analytical frameworks, templates, and repeatable patterns for KPI design, insight narratives, and measurement reporting.
• Define and govern experimentation frameworks, covering A/B testing, causal inference approaches, and impact evaluation.
• Dig into complex, large-scale datasets using SQL, BigQuery, Looker, and Python to surface patterns, trends, and strategic opportunities.
• Collaborate with Analytics Engineering and Data Platform Engineering on semantic layer design, data quality, and pipeline improvements.
• Manage analyst capacity allocation and prioritisation across value streams within agreed engagement frameworks.

What You Have:

• 7+ years of experience in data analysis, business intelligence, or analytics, including 2+ years in a team leadership or management role
• Strong hands-on technical skills in SQL, Python or R, and modern BI tools (Looker, Tableau, or Power BI)
• Proven experience building and scaling analytics teams and establishing analytical methodologies and standards
• Deep understanding of statistical methods, experimentation design, causal inference, and forecasting
• Experience with Google Cloud Platform, BigQuery, and cloud-native analytics tools
• Strong track record of partnering with business stakeholders to translate questions into actionable recommendations
• Experience designing and driving self-service analytics and BI adoption initiatives
• Excellent communication and storytelling skills, with the ability to translate complex findings for both technical and executive audiences
• Experience with data visualisation best practices and dashboard design
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience delivering analytical outcomes in a scaling SaaS environment with competing priorities across multiple business functions

Nice to Have:

• Bachelor's or Master's degree in Mathematics, Statistics, Economics, Computer Science, or a related field (or equivalent practical experience)
• Experience with product analytics concepts: cohort analysis, retention curves, user segmentation, and feature adoption measurement
• Familiarity with product analytics tooling (Amplitude, Mixpanel, or similar via SQL)
• Experience in the digital marketing technology or partnership/affiliate industry
• Comfort with ambiguity in data definitions and business logic, particularly in build-from-scratch environments
• Exposure to dbt or semantic layer tooling

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Technical Services Engineer III, you will build a deep understanding of impact.com’s technology and platform capabilities, supporting clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support. You will design, implement, and support technical solutions across our SaaS platform, helping ensure reliability, scalability, and long-term success.

Working closely with Onboarding, Client Success, Product, Engineering, and other internal teams, you will partner directly with client business and technical stakeholders to guide integrations, troubleshoot complex technical issues, and provide ongoing guidance on best practices. In this role, you will sit at the center of the technical challenges impacting our client base, using your expertise to diagnose issues, drive resolutions, and continuously improve the client experience after go-live.

What You'll Do:

• Develop and maintain a deep understanding of impact.com’s products, platform capabilities, and enhancements, while staying current with relevant industry trends.
• Support the design, implementation, and ongoing management of technical integrations for both new and existing clients across the impact.com platform, including troubleshooting, optimization, and maintenance.
• Partner closely with Onboarding, Customer Success, Product, Engineering, Solutions, and other internal teams to deliver a seamless onboarding experience and strong post-launch support.
• Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication.
• Manage incoming technical requests through ticketing systems, prioritizing effectively in a fast-paced environment.
• Identify emerging or recurring issues and communicate trends, risks, and insights to management and cross-functional stakeholders.
• Contribute to the creation and maintenance of technical documentation, integration guides, training materials, and help content for both clients and internal teams.
• Identify, scope, and help develop internal tools or reports that improve troubleshooting workflows or enable other teams across the organization.

What You Bring:

• Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience.
• Experience in a tech-focused role at a digital marketing or technology-driven company, preferably in a customer-facing capacity.
• Strong understanding of the design, implementation, and support of client solutions on SaaS platforms.
• Experience with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools.
• Ability to analyze logs and data to troubleshoot issues, including writing SQL queries when applicable.
• Familiarity with affiliate marketing or the broader digital marketing ecosystem is a plus.
• Excellent problem-solving and troubleshooting skills, with the ability to think critically and navigate complex technical challenges.
• Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach.
• A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone.
• Strong organizational skills, attention to detail, and the ability to prioritize effectively in a dynamic environment.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybrid_CapeTown

takealot.com, South Africa's leading online retailer, is looking for a highly accomplished Head: Public Policy to join our Corporate Affairs team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Executive: Public Policy & External Affairs

Role Purpose

The Regulatory Economist and Data Lead is responsible for transforming Takealot Group’s extensive operational and commercial data into credible policy evidence. The role ensures that all public policy positions are underpinned by robust quantitative analysis, allowing the Group to strengthen its proof points in engagements with government, regulators, Parliamentarian, and the media.

This role sits at the intersection of data science, economics, and public policy, converting internal “big data” into externally persuasive narratives that withstand scrutiny from regulators, economists, and civil society.

Strategic Accountabilities

Economic Impact Modelling & Quantification

Design, build, and maintain dynamic economic impact models that quantify Takealot Group’s contribution, but not limited, to:

• SME growth and marketplace seller revenues.
• Driver and courier earnings, cost structures, and net take-home pay.
• Regional and last-mile logistics infrastructure investment.
• Tax contributions, including VAT, customs duties, and indirect fiscal impacts

Ensure models are:

• Methodologically sound and replicable.
• Regularly updated with live or near-real-time data.
• Able to produce scenario analysis for policy “what-if” questions.

Translate outputs into regulator-ready metrics that align with government policy priorities (jobs, inclusion, growth, industrialisation).

Horizon Scanning, Monitoring & Early Warning

Conduct daily monitoring of:

• Government Gazette notices and draft regulations.
• Hansard (Parliamentary debates, questions, committee discussions).
• Political and economic commentary relevant to digital markets, labour, logistics, and trade.

Deploy AI-enabled monitoring tools to systematically flag emerging references to:

• E-commerce and digital platforms
• Gig and platform work
• Postal services, logistics, and last-mile delivery
• Digital taxation, customs, and cross-border trade

Synthesize signals into Early Warning Alerts, highlighting:

• Direction of regulatory intent
• Likely policy timelines
• Data gaps that need urgent modelling or research

Competitive & Comparative Policy Intelligence

• Track and analyse regulatory and policy developments affecting the platform economy, in South Africa or comparable markets.
• Monitor international regulatory frameworks and case law (e.g. EU Digital Markets Act, platform labour rulings, OECD digital tax discussions).
• Identify global precedents and data points that can be adapted to strengthen Takealot’s local policy positions.
• Provide comparative benchmarking to support submissions, briefing notes, and stakeholder engagements.

Fact-Sheet & Evidence Pack Production

Build and maintain a central Policy Statistics Library, consisting of:

• Pre-approved data points
• Executive-ready charts and infographics
• One-page “leave-behind” factsheets for Ministerial, Parliamentary, and media engagements

Ensure all outputs are:

• Internally consistent and quality-assured.
• Clearly sourced and methodologically transparent.
• Tailored to non-technical audiences without loss of credibility.

Refresh core factsheets regularly to reflect updated data and evolving policy narratives.

Targeted Research & Deep-Dive Analysis

Conduct structured research on specific policy questions as required, such as:

• The impact of fuel levy increases on gig worker earnings
• Employment elasticity under different regulatory scenarios
• Cost-pass-through effects of customs or VAT changes on consumer prices

Support the division in preparing:

• Regulatory submissions.
• Parliamentary briefing notes.
• External consultant terms of reference.

Where appropriate, collaborate with external economists and research institutions to validate assumptions or methodologies.

Data Governance, Credibility & Risk Management

Ensure that all externally used data is:

• Accurate, up to date, and internally auditable
• Cleared for public use in coordination with Legal and Risk

Maintain documentation of assumptions, methodologies, and data sources to defend against challenge or rebuttal.

Act as the department’s first line of defence against reputational risk arising from data misuse or misinterpretation.

Requirements:

• Honour’s degree in Economics, Statistics, Data Science, or related quantitative field
• Masters qualification in Economics or Public Policy (advantageous)

Experience:

• 3–5 years’ experience in:
• Economic consulting.
• Data analytics in a policy-relevant environment.
• Research units within banks, think tanks, or regulatory institutions.
•  Exposure to South African public policy or regulatory processes is highly desirable.

Technical Skills

• Advanced SQL and Excel modelling
• Data visualisation (Power BI, Tableau, or equivalent)
• Strong grounding in South African macroeconomic and fiscal frameworks
• Ability to work with large, imperfect datasets

Behavioural & Professional Attributes

• High analytical curiosity and attention to detail
• Comfortable working under time pressure and ambiguity
• Strong ethical judgment and respect for data integrity
• Ability to translate complex analysis into simple, persuasive insights

The Environment:

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Mr D, a division of the Takealot Group, is looking for a highly talented Senior Insights Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

Reporting to the Chief Marketing Officer, your responsibilities will include:

Key responsibilities / accountabilities: 

• Customer Insights:

  Develop and execute on  Consumer Insight - drive insights that will assist with various marketing strategies and ensure that they stay aligned with the business’s overall objectives including but not limited to converting new shoppers, increasing shopper engagement, retention, reactivation etc. : 

  • Data analysis and reporting:
  • Collaborate with cross-functional teams (BI & Analytics, Merchandising, Marketing, Product) to ensure alignment with customer data and insights.
  • Collect and analyze customer data from various sources, including App events, transactional data, customer surveys & reviews.
  • Identify trends and patterns in customer behavior and preferences.
  • Segment the customer base to create targeted marketing campaigns and personalized experiences.
  • Utilize data analytics tools and software (Google Big Query, Looker, Excel, Braze, Firebase) to extract actionable insights.
  • Create and present regular reports (and dashboards) to senior management, highlighting key insights and recommendations.
  • Develop and maintain performance marketing benchmarks to assess the effectiveness of campaigns and strategies.
  • Identify opportunities & strategies focused on: 
  • high-value customer growth & retention
  • Reactivation of dormant customers
  • Activation of unconverted users
  • Market Research:
  • Conduct ad-hoc market research to understand industry trends, competitor activities, and customer preferences
  • Monitor market conditions and provide recommendations for adapting to changes in the competitive landscape.
  • Manage various ongoing brand trackers. 
  • Customer Insights:
  • Utilize customer feedback, surveys, and behavioral data to gain insights into customer needs and preferences.
  • Collaborate with customer support and marketing teams to improve the customer experience.

Qualifications and experience: 

• Bachelor's Degree or Advanced Diploma and 5+ years technical experience within Marketing.
• 3-4 years of experience in a marketing management position
• 5+ years experience in using BI reporting tools (e.g. Looker, QlikView, Tableau, Microsoft BI, etc.)
• Proven experience in data analysis, preferably with a focus on customers.
• SQL experience will be beneficial.
• Familiarity with performance metrics, KPIs, and digital marketing is advantageous.
• High proficiency in working with large data sets and business models
• Retail or e-commerce industry experience beneficial

Skills and abilities: 

• Experience with Python, R beneficial, but not required
• Strong analytical mindset with a passion for working with data.
• Ability to derive customer need and behaviour from data
• Ability to anticipate, identify, and define problems and seek root causes
• Attention to detail and accuracy
• Ability to collaborate with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals.
• Excellent communication and presentation abilities

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Senior Software Engineer

Cape Town 

Hybrid working (2 days in the office) 

Based on the Cape Town beachfront – a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain – our Cape Town office is an integral part of LiveScore Group.

With strong collective expertise, the team in Cape Town pushes the boundaries of gaming design and development, always aiming to provide advanced solutions to complex operational challenges by delivering in-house gaming software of the highest quality to the LiveScore Group, every time.

At LiveScore Group, we’re the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. This creates a fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We’re proud of the high ratings for our commitment to excellence and fuelling our fans' passion for sport, which drives us to the top.

We don’t just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it’s our people who truly make the difference. Every day, our team embodies our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition.

As we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users.

 We know that job descriptions can sometimes seem daunting, and you might not feel you tick every box. But, if you’re passionate about the role and have relevant experience, we want to hear from you!

The Role 

The Senior Software Engineer plays a critical role in designing, developing, and delivering high-quality software solutions that align with LiveScore Group's strategic goals. This role directly contributes to business success by driving technical excellence, improving system performance, and mentoring engineering colleagues to build a high-performing engineering culture.

Key Responsibilities 

• Design, develop, and maintain high-quality, scalable backend services using Java and Spring Frameworks (Spring Boot, Spring MVC, Spring Cloud, AMQP, Spring Security).
• Lead the end-to-end delivery of complex features or systems, ensuring alignment with architectural standards and business goals.
• Provide technical mentorship and promote best practices in coding, testing, and design, including conducting code reviews to ensure quality and secure coding.
• Actively participate in agile ceremonies (stand-ups, sprint planning, retrospectives) using JIRA to manage tasks and track progress.
• Work closely with cross-functional teams, including product and design, to translate business requirements into technical solutions and ensure timely delivery.
• Utilize Git (Github) for version control and effective collaboration through pull requests and branching strategies.
• Design and optimize relational database schemas, including writing efficient SQL queries and managing data migrations.
• Identify opportunities to improve system performance, developer productivity, and code quality.
• Stay current with emerging technologies and propose innovative solutions to technical challenges, contributing to internal knowledge sharing and tooling improvements.
• Support deployment and monitoring of applications in cloud or on-prem environments, ensuring reliability and performance.

Skills, Knowledge and Experience

• Experience in Java, with experience in object-oriented design and enterprise-level application development.
• Extensive experience with Spring Frameworks (Spring Boot, Spring MVC, Spring Cloud, AMQP, Spring Security).
• Experience in using IntelliJ IDEA for efficient development, debugging, and refactoring.
• Ability to design and maintain normalized database schemas and write efficient SQL queries.
• Familiarity with AI tools to optimize workload and efficiently prompt AI tools for desired output.
• Analytical thinking and a solution-oriented mindset.
• A versatile individual with an appetite to learn and take on challenges.
• Work collaboratively with colleagues to support team objectives.

Nice to Have

• Familiarity with front-end frameworks such as VUE and Angular.
• Experience with CI/CD pipelines, containerization (Docker), and cloud platforms (GCP).
• Write efficient SQL queries and manage data migrations, backups, and performance tuning

Our Tech Stack

• Backend: Java, Spring Framework
• Frontend: VueJS, Angular
• Database: MySQL, Mongo
• Cloud: GCP
• Messaging: Kafka, RabbitMQ
• AI: Copilot, AgentSpace
• Version Control: Github
• IDE: Intellij Ultimate
• Testing: Cypress, Postman

What can we offer? 

• Discovery Medical aid 
• 21 days annual leave 
• Discretionary Company Performance bonus 
• Thursday drinks in the office and socials

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Python) to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. Code alongside industry leaders and up-skill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the respective team's manager.

Your mission, should you choose to accept it:

As a Software Engineer, you will be someone whose expertise directly translates into developing robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues if needed.

• Design and build solutions to assist our business users and improve customer experience
• Architect and design solutions with your team
• Develop code, making major improvements to non-functional areas
• Develop high-quality production code for work of high complexity and scale
• Utilize and improve functional and non-functional testing practices
• Champion, challenge, and iterate on best practices within engineering
• Design solutions for complex problems with difficult decision trade-offs, typically system or domain-wide
• Participate in and collaborate on architecture proposals across engineering
• Support alignment of architecture across the organisation
• Respond to and resolve bugs in production for systems in your division
• Respond to alerts and support incident response within your division
• Investigate and drive the resolution of issues that impact multiple teams
• Support, challenge existing, and define new engineering processes and directives
• Review and contribute fixes and content to internal documentation
• React to technology trends, identifying risks and opportunities for your division's technologies, systems, and domains
• Share knowledge through blog posts, tech talks, and workshops across engineering
• Contribute to discussions and decisions in the division
• Challenge others to always produce work of the highest quality
• REST and RPC API implementation and maintenance (using Python)
• Develop and maintain automation tests
• Liaise with various internal stakeholders to discuss project requirements, progress, etc.

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor’s degree or an Advanced Diploma in Computer Science, Engineering, or related field (or equivalent practical experience).
• 5 to 10 years in a software development role
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures, and algorithms
• Experience in writing robust, efficient production code
• Proficient in a strongly typed open source language such as Python, Java, Golang, etc
• Exposure to RESTful APIs and web services.
• Experience with SQL database systems
• Experience with development in a Linux environment

Experience in the following will be advantageous:

• Familiarity with microservices architecture 
• Experience working in an Agile environment 
• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues, and PubSub systems (e.g., Kafka and RabbitMQ)
• Containerisation (e.g., Docker)
• Orchestration (e.g., Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• JavaScript, React, jQuery

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like, high-five, collab, and make something great.
• Remote working: Enjoy the flexibility of working from home while having the option for in-office interactions. Takealot.com provides a fully remote setup with the choice to visit the office to relish in those water cooler moments when desired.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount: Takealotmore subscriptions and millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support, and financial guidance, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Search) to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. Code alongside industry leaders and up-skill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the respective team's manager.

Your mission, should you choose to accept it:

As a Software Engineer, you will be someone whose expertise directly translates into developing robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues if needed.

The role is focused on maintaining our search stack. We are currently in the process of transitioning from Elasticsearch to Vertex AI Search, so experience with any of those would be a bonus, but not a necessity. Experience with any kind of search technology (Solr, Algolia) is relevant. Takealot runs mostly on Python, but experience in any of the mainstream backend languages (Python, Java or Go) is a plus.

• Design and build solutions to assist our business users and improve customer experience
• Architect and design solutions with your team
• Develop code, making major improvements to non-functional areas
• Develop high-quality production code for work of high complexity and scale
• Utilize and improve functional and non-functional testing practices
• Champion, challenge, and iterate on best practices within engineering
• Design solutions for complex problems with difficult decision trade-offs, typically system or domain-wide
• Participate in and collaborate on architecture proposals across engineering
• Support alignment of architecture across the organisation
• Respond to and resolve bugs in production for systems in your division
• Respond to alerts and support incident response within your division
• Investigate and drive the resolution of issues that impact multiple teams
• Support, challenge existing, and define new engineering processes and directives
• Review and contribute fixes and content to internal documentation
• React to technology trends, identifying risks and opportunities for your division's technologies, systems, and domains
• Share knowledge through blog posts, tech talks, and workshops across engineering
• Contribute to discussions and decisions in the division
• Challenge others to always produce work of the highest quality
• REST and RPC API implementation and maintenance (using Python)
• Develop and maintain automation tests
• Liaise with various internal stakeholders to discuss project requirements, progress, etc.

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor’s degree or an Advanced Diploma in Computer Science, Engineering, or related field (or equivalent practical experience).
• 5 to 10 years in a software development role
• Experience with search technologies (Elasticsearch, Vertex AI Search, Solr, Algolia, or any other major third party provider)
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures, and algorithms
• Experience in writing robust, efficient production code
• Proficient in a strongly typed open source language such as Python, Java, Golang, etc
• Exposure to RESTful APIs and web services.
• Experience with SQL database systems
• Experience with development in a Linux environment

Experience in the following will be advantageous:

• Familiarity with microservices architecture 
• Experience working in an Agile environment 
• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues, and PubSub systems (e.g., Kafka and RabbitMQ)
• Containerisation (e.g., Docker)
• Orchestration (e.g., Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• JavaScript, React, jQuery

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like, high-five, collab, and make something great.
• Remote working: Enjoy the flexibility of working from home while having the option for in-office interactions. Takealot.com provides a fully remote setup with the choice to visit the office to relish in those water cooler moments when desired.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount: Takealotmore subscriptions and millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support, and financial guidance, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot Group is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

About the Role

We're seeking a Senior Data Scientist specializing in Fraud and Risk to join our Cape Town Data Science team. In this role, you'll be at the forefront of protecting our affiliate marketing ecosystem by researching, developing, and deploying ML models that detect and prevent fraud across attribution, lead quality, and partner compliance. You'll work on high-impact problems spanning traditional fraud patterns and emerging threats—from attribution manipulation to browser extension abuse—while building production systems that scale. This is an opportunity to combine rigorous analytical work with tangible business impact in a fast-moving, adversarial domain.

Core Responsibilities

Research & model development

• Conduct R&D on fraud detection and risk monitoring across the digital advertising ecosystem, including attribution fraud, lead fraud, click injection, browser extension abuse (e.g., Honey-style coupon hijacking), brand safety violations, and creator authenticity verification.
• Design, prototype, and validate ML models and rule-based systems for fraud detection, partner risk scoring, compliance monitoring, and trust & safety workflows.
• Research and apply graph-based fraud detection techniques (community detection, link analysis, behavioral clustering) and explore graph database applications for modeling relationships between users, devices, transactions, and partners to uncover coordinated fraud rings and suspicious network patterns.
• Stay ahead of emerging fraud patterns through continuous learning—monitoring industry trends, reviewing academic literature, exploring data for novel anomalies, and collaborating closely with Product, Compliance, and Trust & Safety teams.

Production deployment & iteration

• Deploy Fraud and Risk ML models to production; own the end-to-end delivery from ETL, feature engineering, model training, deployment, to monitoring.
• Iterate on live models by adding new features, improving performance (precision/recall/F1), and reducing false positives.
• Partner with MLOps and Engineering to ensure models are robust, scalable, and production-ready (testing, alerts, drift monitoring, retraining pipelines).

Data analytics & insights

• Perform deep-dive analyses on fraud trends, partner behavior, and risk patterns to inform model strategy and business decisions.
• Translate analytical findings into actionable recommendations for Product, Marketing, and Finance stakeholders.
• Build dashboards and reports to communicate model performance, fraud impact, and risk metrics to leadership.

Cross-functional collaboration

• Work closely with Product, Engineering, Compliance, and Finance to scope requirements, prioritize work, and align on success metrics.
• Communicate technical work clearly to non-technical audiences; present findings and tradeoffs in planning forums and reviews.
• Contribute to a culture of experimentation, documentation, and knowledge sharing within the Data Science team.

Qualifications

Required

• Experience: 5+ years in data science, ML, or advanced analytics, with at least 2+ years focused on fraud detection, risk modeling, or anomaly detection in production environments.
• Fraud & risk domain expertise: Demonstrated experience building and deploying fraud or risk models (classification, anomaly detection, time-series analysis, graph-based methods).
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, or similar).
• Experience with feature engineering, model evaluation (ROC/AUC, precision-recall, cost-sensitive learning), and handling imbalanced datasets.
• Familiarity with production ML workflows (versioning, monitoring, A/B testing, model retraining).
• Analytical rigor: Strong foundation in statistics and ML; ability to design experiments, validate models, and interpret results with business context.
• Communication: Ability to translate complex technical work into clear insights for stakeholders; experience presenting to cross-functional teams.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, or similar); Master's/PhD preferred.

Preferred / Nice to have

• Experience in affiliate marketing, ad tech, or e-commerce fraud (attribution fraud, click fraud, lead validation, coupon abuse).
• Familiarity with browser extension detection, fingerprinting, or device/user identity resolution.
• Experience with graph analytics or network-based fraud detection (community detection, link analysis, behavioral clustering).
• Knowledge of privacy-preserving ML techniques or working with privacy-constrained data.
• Experience with real-time or near-real-time scoring and low-latency deployment (e.g., REST APIs, streaming pipelines).
• Familiarity with GCP tools (BigQuery, Vertex AI, Cloud Run) and/or Databricks/Spark for large-scale data processing.
• Exposure to rule engines, decision trees, or hybrid rule-ML systems for compliance and risk workflows.

What sets you apart

• Adversarial thinking: You understand how fraudsters operate and can anticipate evasion tactics and evolving attack vectors.
• Pragmatic delivery: You balance rigor with speed, prioritizing MVPs and iterative improvement over perfection.
• Business impact orientation: You focus on measurable outcomes (fraud loss reduction, false positive rates, operational efficiency) and communicate ROI clearly.
• Comfort with ambiguity: You thrive in evolving problem spaces, defining your own roadmap when fraud patterns shift or new threats emerge.
• Collaboration and influence: You build trust across teams and can drive adoption of your models through enablement, documentation, and clear storytelling.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Software Engineer (Scala)  to join our team based in South Africa. 

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results
• A culture that celebrates individual uniqueness while championing the strength of togetherness. 
• Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Software Engineering Manager (Logistics).

We are an energetic team that is fully responsible for all the systems required to support the Takealot Group's delivery network as well as the unique challenges that come with logistics and scale. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow the event-driven architecture as well as utilize a graph database to model our delivery network. We are currently working through unique problems in the logistics space and are actively researching the usage of the actor model design pattern and graph traversal optimization.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage both parcel and food delivery throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries
• Researching and defining solutions within the logistic domain
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Qualifications & Experience:

• A suitable degree or similar qualification
• At least 3 years of experience in writing robust, efficient production code
• Experience with SQL database systems
• Experience with development in a Linux environment
• Proficient in a strongly typed language such as Scala, Java or C#
• Open to diversifying language skill set
• Experience with the following will be advantageous: 
• Scala
• Play Framework
• Akka Actors
• React
• Postgres
• Mqtt & Kafka
• Amazon Web Services
• Graphite and Grafana
• Git

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

takealot.com, a leading South African online retailer, is looking for a highly talented On-Demand Analytics Planner to join our Marketplace team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people to join us.  We offer market-related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.

This role combines inventory planning, data analysis, and process optimisation to support our fast-paced on-demand services operations. The role is responsible for ensuring efficient inventory replenishment across our dark store network, whilst leveraging data analytics to drive informed decision-making and continuous process improvements.

Your responsibilities will include:

Inventory Planning & Management (70%)

Develop, maintain and optimise replenishment limiting and recommendation systems to ensure stock levels don’t exceed capacities, while maximising key line availability across all regional warehouses.

• Monitor inventory levels and manage the replenishment process to maintain continuous product availability.
• Analyse sales data and inventory reports to forecast needs and adjust inventory levels accordingly.
• Accurately forecast stock levels and fulfilment volumes for budget and operational planning purposes.

Maintain replenishment level controls and clearance processes to adhere to stock plans.

• Act as primary point of contact for DC operations, inbound and supply chain.
• Collaborate with internal stakeholders to understand their reporting and data analysis needs, collaborate with BI and analytics teams to produce and improve reporting and monitoring.

Process Optimisation & Problem-Solving (30%)

• Identify systematic inefficiencies and develop process improvements.
• Develop and implement automated processes whenever possible.
• Participate in cross-functional team meetings to discuss operational issues and develop solutions.
• Drive continuous improvement initiatives across planning and operational processes.

Attributes:

• Essential: Strong SQL skills for database querying and data manipulation
• Essential: Advanced knowledge of Microsoft Office Suite/Google Workspace (particularly Excel/Sheets)
• Familiarity with GBQ (Google BigQuery) preferred

Qualifications and Experience:

• Bachelor’s Degree in Mathematics, Engineering, Information Systems, Supply Chain Management, or related field.
• 1-3 years of experience in technical system design, maintenance and implementation.
• Experience working with data analysis tools:   KNIME / alteryx / dataform or other ETL software equivalent.

We seek to Employ an Extraordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING