Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Python) to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. Code alongside industry leaders and up-skill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the respective team's manager.

Your mission, should you choose to accept it:

As a Software Engineer, you will be someone whose expertise directly translates into developing robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues if needed.

• Design and build solutions to assist our business users and improve customer experience
• Architect and design solutions with your team
• Develop code, making major improvements to non-functional areas
• Develop high-quality production code for work of high complexity and scale
• Utilize and improve functional and non-functional testing practices
• Champion, challenge, and iterate on best practices within engineering
• Design solutions for complex problems with difficult decision trade-offs, typically system or domain-wide
• Participate in and collaborate on architecture proposals across engineering
• Support alignment of architecture across the organisation
• Respond to and resolve bugs in production for systems in your division
• Respond to alerts and support incident response within your division
• Investigate and drive the resolution of issues that impact multiple teams
• Support, challenge existing, and define new engineering processes and directives
• Review and contribute fixes and content to internal documentation
• React to technology trends, identifying risks and opportunities for your division's technologies, systems, and domains
• Share knowledge through blog posts, tech talks, and workshops across engineering
• Contribute to discussions and decisions in the division
• Challenge others to always produce work of the highest quality
• REST and RPC API implementation and maintenance (using Python)
• Develop and maintain automation tests
• Liaise with various internal stakeholders to discuss project requirements, progress, etc.

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor’s degree or an Advanced Diploma in Computer Science, Engineering, or related field (or equivalent practical experience).
• 5 to 10 years in a software development role
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures, and algorithms
• Experience in writing robust, efficient production code
• Proficient in a strongly typed open source language such as Python, Java, Golang, etc
• Exposure to RESTful APIs and web services.
• Experience with SQL database systems
• Experience with development in a Linux environment

Experience in the following will be advantageous:

• Familiarity with microservices architecture 
• Experience working in an Agile environment 
• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues, and PubSub systems (e.g., Kafka and RabbitMQ)
• Containerisation (e.g., Docker)
• Orchestration (e.g., Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• JavaScript, React, jQuery

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like, high-five, collab, and make something great.
• Remote working: Enjoy the flexibility of working from home while having the option for in-office interactions. Takealot.com provides a fully remote setup with the choice to visit the office to relish in those water cooler moments when desired.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount: Takealotmore subscriptions and millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support, and financial guidance, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Python) to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. Code alongside industry leaders and up-skill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the respective team's manager.

Your mission, should you choose to accept it:

As a Software Engineer, you will be someone whose expertise directly translates into developing robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues if needed.

• Design and build solutions to assist our business users and improve customer experience
• Architect and design solutions with your team
• Develop code, making major improvements to non-functional areas
• Develop high-quality production code for work of high complexity and scale
• Utilize and improve functional and non-functional testing practices
• Champion, challenge, and iterate on best practices within engineering
• Design solutions for complex problems with difficult decision trade-offs, typically system or domain-wide
• Participate in and collaborate on architecture proposals across engineering
• Support alignment of architecture across the organisation
• Respond to and resolve bugs in production for systems in your division
• Respond to alerts and support incident response within your division
• Investigate and drive the resolution of issues that impact multiple teams
• Support, challenge existing, and define new engineering processes and directives
• Review and contribute fixes and content to internal documentation
• React to technology trends, identifying risks and opportunities for your division's technologies, systems, and domains
• Share knowledge through blog posts, tech talks, and workshops across engineering
• Contribute to discussions and decisions in the division
• Challenge others to always produce work of the highest quality
• REST and RPC API implementation and maintenance (using Python)
• Develop and maintain automation tests
• Liaise with various internal stakeholders to discuss project requirements, progress, etc.

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor’s degree or an Advanced Diploma in Computer Science, Engineering, or related field (or equivalent practical experience).
• 5 to 10 years in a software development role
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures, and algorithms
• Experience in writing robust, efficient production code
• Proficient in a strongly typed open source language such as Python, Java, Golang, etc
• Exposure to RESTful APIs and web services.
• Experience with SQL database systems
• Experience with development in a Linux environment

Experience in the following will be advantageous:

• Familiarity with microservices architecture 
• Experience working in an Agile environment 
• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues, and PubSub systems (e.g., Kafka and RabbitMQ)
• Containerisation (e.g., Docker)
• Orchestration (e.g., Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• JavaScript, React, jQuery

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like, high-five, collab, and make something great.
• Remote working: Enjoy the flexibility of working from home while having the option for in-office interactions. Takealot.com provides a fully remote setup with the choice to visit the office to relish in those water cooler moments when desired.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount: Takealotmore subscriptions and millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support, and financial guidance, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot Group is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Takealot Fufilment Solutions (TFS), is a new servicing offering which has been spun off from Takealot.com - South Africa’s leading online retailer. We are seeking a highly skilled Senior Software Engineer to become part of our newly established Fulfilment Engineering team.

We are an energetic team that is fully responsible for all the systems required to support the Takealot Fulfilment Solutions capabilities as well as the unique challenges that come with orchestrating order fulfilment across distribution centers and logistics operations. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow REST architecture primarily but do use event-driven architecture where applicable.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Client facing as we facilitate deliveries for multiple businesses.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Mr D, & Takealot Fulfilment Solutions (TFS). Help us build out our new B2C and C2C Systems. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Software Engineering Manager of the Fulfilment Orchestration Team.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage order fulfilment throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries, operations, and improved customer experience.
• Researching and defining solutions across the fulfilment domain.
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Our Tech Stack:

• Java
• Spring Framework
• Angular & React
• Postgres
• Google Pubsub
• Google Cloud
• Graphite and Grafana
• Git
• Google Big Query
• Flyway

Qualifications & Experience:

• Degree in Computer Science or a similar qualification 
• At least 5 years of experience in writing robust, efficient production code
• Must have experience with SQL database systems.
• Nice to have experience with Kubernetes systems ideally in GCP.
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, React, Python, or C# - we are keen to help you learn through the gaps.
• Open to diversifying language skill set
• In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
• Solid understanding of RESTful API design and integration is preferred
• Nice to have familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack).

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Takealot Fufilment Solutions (TFS), is a new servicing offering which has been spun off from Takealot.com - South Africa’s leading online retailer. We are seeking a highly skilled Senior Software Engineer to become part of our newly established Fulfilment Engineering team.

We are an energetic team that is fully responsible for all the systems required to support the Takealot Fulfilment Solutions capabilities as well as the unique challenges that come with orchestrating order fulfilment across distribution centers and logistics operations. We have adopted a microservices architecture to both isolate our logic and to enable scale. We follow REST architecture primarily but do use event-driven architecture where applicable.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Client facing as we facilitate deliveries for multiple businesses.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Mr D, & Takealot Fulfilment Solutions (TFS). Help us build out our new B2C and C2C Systems. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the Software Engineering Manager of the Fulfilment Orchestration Team.

Your mission, should you choose to accept it:

• Developing and optimizing systems to manage order fulfilment throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries, operations, and improved customer experience.
• Researching and defining solutions across the fulfilment domain.
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Attributes required:

• Solid communication skills
• Proactive
• Ability to adapt to change
• Problem-solver
• Solutions-oriented
• Willing to learn as well as teach others

Our Tech Stack:

• Java
• Spring Framework
• Angular & React
• Postgres
• Google Pubsub
• Google Cloud
• Graphite and Grafana
• Git
• Google Big Query
• Flyway

Qualifications & Experience:

• Degree in Computer Science or a similar qualification 
• At least 5 years of experience in writing robust, efficient production code
• Must have experience with SQL database systems
• Nice to have experience with Kubernetes systems ideally in GCP
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, React, Python, or C# - we are keen to help you learn through the gaps
• Open to diversifying language skill set
• In the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
• Solid understanding of RESTful API design and integration is preferred
• Nice to have familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack)

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Job summary

DigiCert is looking for a detail-oriented, energetic Technical Support Engineer (German Speaker) to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the DigiCert software. The ideal candidate will have passion and commitment to provide customers with a world-class support experience.  

The Technical Support Engineer will be responsible for providing support via phone and email to DigiCert EMEA-based customers to support the DigiCert One platform.

What you will do

• Support our German speaking customers on the DigiCert One platform for all certificate lifecycle products via phone and email within support cases
• Project a professional company image through phone and email interactions.
• Work with our Validation teams to process Lawyer Card request
• Collaborate with Cross-functional teams to resolve issues and provide solutions
• Recognize, document and alert supervisors of trends in customer calls
• Research through Knowledge Base articles, labs and other means to resolve customer issues
• Master internal tools used for timely problem resolution
• Contribute to DigiCert Knowledge Base

What you will have

• Professional working proficiency in German (essential) 
• Bachelor's degree in Information Technology, Computer Science, or a related technical field, or equivalent professional experience
• Strong problem-solving skills
• Knowledge of PKI certificates
• Working knowledge of Rest API’s
• Comfortable working on a computer daily and conversing over the phone and through email.
• Strong oral, written and interpersonal communication skills
• Detailed-oriented with excellent organization skills
• Self-motivated, manage your time well, and get things done.
• Team-oriented and ability to work with people from diverse backgrounds
• Industry-related certificates are a plus (Security+, MSCE)

Nice to have

• Excellent knowledge of Microsoft products and other applicable software or applications

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

#LI-FP1

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About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI) is a specialized, high-impact builder role dedicated to supercharging our Customer Operations teams (Support, Success, Onboarding, Implementation).

This is a highly practical, application-focused engineering position instrumental to our AI transformation. You will spend your time across three types of work:

1. Building AI-powered tools and agents. You will integrate applied AI into our workflows using modern frameworks. You will consult with business stakeholders to help explain the art of the possible, guide them in defining logic and prompts, and own building and maintaining agentic workflows and tools. Example projects include building an AI-powered QA and training tool with a RAG component for new support agents, architecting agentic workflows for our onboarding team, or building a FreshDesk integration that suggests draft responses to tickets.
2. Building and maintaining a shared agent platform. This is what makes AI scale beyond our team. You will build and maintain the templates, approved patterns, and deployment infrastructure that enable people across Customer Operations to build their own agents without needing to figure out hosting, monitoring, or API connectivity themselves. When a Technical Services lead wants to build an agent that automates "pixel not firing" investigations, they should be able to do it on your platform without writing a deployment script. You own making self-serve actually work.
3. Building robust internal software, integrations, and automations - such as developing custom FreshDesk widgets to support our agents. You will own the full lifecycle of these apps: building, hosting, monitoring, maintaining, and eventually retiring them when they're no longer needed.

Many job descriptions define themselves as "critical" or "pivotal." This role genuinely is. impact.com has thousands of clients, millions of partners, endless data, and complex multi-system processes. As a business, we are ensuring we are on the cutting edge - aggressively automating and scaling up what we do with AI. This role owns a substantial portion of that transformation for a critical part of our business.

A note on how you'll work with others: when someone across Customer Operations builds a pilot that proves value, you don't take it over. You partner with them to elevate it - bringing engineering rigor, production infrastructure, and scale while they maintain creative control and ongoing input. When someone has a great idea but isn't technical enough to build it themselves, your first instinct is to build it with them, growing their skills in the process. You're an accelerator, not a bottleneck.

This role is for the person who embodies the overlap of curiosity, process-obsession, and action orientation. It is for the passionate tinkerer who also gets carried away exploring custom Salesforce structures and data flows. It is for the person who has been building agentic workflows to manage their household tasks in their free time because they can't stop playing with the new tools AI offers.

If you are that person - if you are a highly motivated, thoughtful builder - and you want to leverage applied AI on a daily basis, this is the role for you.

What You'll Do:

• Software Development Foundation: Proven experience building, hosting, and maintaining applications and tools. You are comfortable writing clean, functional code (Python, JavaScript/TypeScript, etc.) to solve operational problems. You understand what it means to keep something running in production, not just get it working once.
• API & Integration Expertise: Deep experience working with REST APIs. You can easily build connectors between distinct SaaS platforms to automate data flows and trigger actions.
• Applied AI Engineering: Hands-on experience with LLM orchestration frameworks (like LangChain or LangGraph). You understand MCPs, RAG pipelines, agentic workflows, DAG vs linear flows, engineering HITL systems, and have built real-world systems using these rails.
• AI Evaluation & Quality: Experience setting up and running evals for LLM outputs. You know how to build systems that grade, evaluate, and test AI responses for accuracy and safety (e.g., LLM-as-a-judge). You understand CI/CD for AI systems and can build regression testing pipelines.
• Platform Thinking: You don't just build one-off tools - you think about how to make your work reusable. You can design templates, abstractions, and deployment patterns that other people (including non-engineers) can use to build on top of what you've created.
• Systems Thinking & Process Orientation: You don't write code in a vacuum; you map out complex operational workflows before you start building. You have a knack for seeing how different tools, teams, and data flows interact, ensuring your solutions address the actual problem without creating downstream issues.
• Cross-Functional Collaboration: Ability to work closely with non-technical business stakeholders. You can take a process flow and prompt designs from a business leader and turn them into a functioning, hosted application. Equally important: you can teach - walking a non-technical person through building their first agent is as valuable as building it yourself.
• Autonomous Builder: You are a self-starter who thrives in an agile environment. You don't need excessive hand-holding to figure out how to host a script or deploy a small internal app.
• Relentless Tinkerer: You were the first person in your current role to start building agents. You have had personal subscriptions to Claude, Gemini, ChatGPT, Cursor, etc.

What You Bring:

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira).
• Background working in or building tools for Customer Support, Customer Success, or Onboarding teams.
• Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites).
• Proven experience taking automation projects from concept to deployment within a large, complex organization.
• Experience building internal platforms or developer tools that other teams use to self-serve.
• Experience with monitoring and observability for AI systems in production.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybryd_CapeTown

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Python) to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. Code alongside industry leaders and up-skill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the respective team's manager.

Your mission, should you choose to accept it:

As a Software Engineer, you will be someone whose expertise directly translates into developing robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues if needed.

• Design and build solutions to assist our business users and improve customer experience
• Architect and design solutions with your team
• Develop code, making major improvements to non-functional areas
• Develop high-quality production code for work of high complexity and scale
• Utilize and improve functional and non-functional testing practices
• Champion, challenge, and iterate on best practices within engineering
• Design solutions for complex problems with difficult decision trade-offs, typically system or domain-wide
• Participate in and collaborate on architecture proposals across engineering
• Support alignment of architecture across the organisation
• Respond to and resolve bugs in production for systems in your division
• Respond to alerts and support incident response within your division
• Investigate and drive the resolution of issues that impact multiple teams
• Support, challenge existing, and define new engineering processes and directives
• Review and contribute fixes and content to internal documentation
• React to technology trends, identifying risks and opportunities for your division's technologies, systems, and domains
• Share knowledge through blog posts, tech talks, and workshops across engineering
• Contribute to discussions and decisions in the division
• Challenge others to always produce work of the highest quality
• REST and RPC API implementation and maintenance (using Python)
• Develop and maintain automation tests
• Liaise with various internal stakeholders to discuss project requirements, progress, etc.

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor’s degree or an Advanced Diploma in Computer Science, Engineering, or related field (or equivalent practical experience).
• 5 to 10 years in a software development role
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures, and algorithms
• Experience in writing robust, efficient production code
• Proficient in a strongly typed open source language such as Python, Java, Golang, etc
• Exposure to RESTful APIs and web services.
• Experience with SQL database systems
• Experience with development in a Linux environment

Experience in the following will be advantageous:

• Familiarity with microservices architecture 
• Experience working in an Agile environment 
• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues, and PubSub systems (e.g., Kafka and RabbitMQ)
• Containerisation (e.g., Docker)
• Orchestration (e.g., Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• JavaScript, React, jQuery

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like, high-five, collab, and make something great.
• Remote working: Enjoy the flexibility of working from home while having the option for in-office interactions. Takealot.com provides a fully remote setup with the choice to visit the office to relish in those water cooler moments when desired.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount: Takealotmore subscriptions and millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support, and financial guidance, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Software Engineer (Search) to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. Code alongside industry leaders and up-skill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the respective team's manager.

Your mission, should you choose to accept it:

As a Software Engineer, you will be someone whose expertise directly translates into developing robust software in the e-commerce domain. You will have the opportunity to implement best practices to improve existing software and participate in the development of new features. While we don't promote after-hours work as part of the regular workday, we run a 24/7 business with the need to keep systems up and running. Software Engineers are expected to provide after-hours support on a rotational basis to resolve critical system issues if needed.

The role is focused on maintaining our search stack. We are currently in the process of transitioning from Elasticsearch to Vertex AI Search, so experience with any of those would be a bonus, but not a necessity. Experience with any kind of search technology (Solr, Algolia) is relevant. Takealot runs mostly on Python, but experience in any of the mainstream backend languages (Python, Java or Go) is a plus.

• Design and build solutions to assist our business users and improve customer experience
• Architect and design solutions with your team
• Develop code, making major improvements to non-functional areas
• Develop high-quality production code for work of high complexity and scale
• Utilize and improve functional and non-functional testing practices
• Champion, challenge, and iterate on best practices within engineering
• Design solutions for complex problems with difficult decision trade-offs, typically system or domain-wide
• Participate in and collaborate on architecture proposals across engineering
• Support alignment of architecture across the organisation
• Respond to and resolve bugs in production for systems in your division
• Respond to alerts and support incident response within your division
• Investigate and drive the resolution of issues that impact multiple teams
• Support, challenge existing, and define new engineering processes and directives
• Review and contribute fixes and content to internal documentation
• React to technology trends, identifying risks and opportunities for your division's technologies, systems, and domains
• Share knowledge through blog posts, tech talks, and workshops across engineering
• Contribute to discussions and decisions in the division
• Challenge others to always produce work of the highest quality
• REST and RPC API implementation and maintenance (using Python)
• Develop and maintain automation tests
• Liaise with various internal stakeholders to discuss project requirements, progress, etc.

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor’s degree or an Advanced Diploma in Computer Science, Engineering, or related field (or equivalent practical experience).
• 5 to 10 years in a software development role
• Experience with search technologies (Elasticsearch, Vertex AI Search, Solr, Algolia, or any other major third party provider)
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures, and algorithms
• Experience in writing robust, efficient production code
• Proficient in a strongly typed open source language such as Python, Java, Golang, etc
• Exposure to RESTful APIs and web services.
• Experience with SQL database systems
• Experience with development in a Linux environment

Experience in the following will be advantageous:

• Familiarity with microservices architecture 
• Experience working in an Agile environment 
• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues, and PubSub systems (e.g., Kafka and RabbitMQ)
• Containerisation (e.g., Docker)
• Orchestration (e.g., Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• JavaScript, React, jQuery

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like, high-five, collab, and make something great.
• Remote working: Enjoy the flexibility of working from home while having the option for in-office interactions. Takealot.com provides a fully remote setup with the choice to visit the office to relish in those water cooler moments when desired.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount: Takealotmore subscriptions and millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Linux, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support, and financial guidance, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot Group is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle

What You'll Do:

As a QA Lead for the platform group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include:

1. Quality Strategy & Process

• Define, track, and report on key quality metrics (e.g., defect rates, test coverage, automation stability) to drive continuous improvement.
• Define and maintain QA standards, methodologies, and best practices
• Establish test strategies for functional, regression, integration, performance, and security testing
• Ensure quality gates are integrated into CI/CD pipelines
• Drive continuous improvement of QA processes and tools
  
  
2. Leadership & Team Management
• Lead, mentor, and support QA engineers (manual and automation), fostering their professional growth and skill development.
• Plan QA resource allocation and testing schedules
• Develop onboarding materials and host internal training sessions to ensure team members have the knowledge and skills to succeed.
• Conduct reviews, provide feedback, and support skill development
• Promote a culture of quality ownership across teams within the group
  
  
3. Test Planning & Execution
• Own test plans, test cases, and test data strategy
• Oversee test execution and defect management lifecycle
• Ensure adequate test coverage and risk-based testing
• Validate acceptance criteria and release readiness
• Ensuring coverage for smoke testing post release.
  
  
4. Automation & Tooling
• Drive test automation strategy and framework selection
• Ensure effective use of automation tools and test management systems
• Collaborate with DevOps on CI/CD integration
• Monitor test execution metrics and reporting
• Stay up-to-date with the latest industry trends and advancements in test automation.
• Explore and implement AI/ML-driven testing techniques to enhance test coverage and efficiency.
  
  
5. Stakeholder Collaboration
• Partner with Product Managers to clarify requirements and acceptance criteria
• Work closely with Engineering Leads to resolve quality risks
• Communicate quality status, risks, and metrics to stakeholders
• Support release planning and go/no-go decisions
• Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.

What You Bring:

Required Qualifications

1. 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
2. Leadership experience, ideally leading QA teams for more than a year.
3. Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
4. Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
5. A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.

Preferred Qualifications

1. Experience leading test framework migrations. 
2. Familiarity with OWASP guidelines and security testing tools preferred.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The Company: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Why Join Us?

We value engineers who treat code as a craft. You’ll have the autonomy to choose the right tools for the job, the environment of equality and open collaboration, the support to grow professionally, and plenty of tasks to challenge yourself.

Your Role at impact.com:

We are looking for a Senior Node.js Engineer who doesn't just write code but actually enjoys the craft of programming. We need a proactive problem-solver - someone who treats failing code as a captivating puzzle to be solved and fixed before it impacts the user experience.

Our core product relies on a sophisticated ETL (Extract, Transform, Load) engine that pulls data from a dizzying array of external sources.

If you can find fun in reverse-engineering a complex API, building a crawler that can dance around obstacles, or optimizing the pipeline so that it can handle massive volumes you’ll fit right in.

What You'll Do:

• Architect & Build: Develop robust, scalable integrations using Node.js and TypeScript.
• The ETL Engine: Maintain and optimize the core of the ETL engine to ensure resiliency, high throughput and data integrity.
• Data Scavenging: Design and implement crawlers and API consumers that interface with diverse external systems.
• Dev On-Call: Participate in a shared on-call rotation. You’ll monitor system health, respond to alerts, and perform "surgery" on production issues when things go sideways.
• Quality First: Always looking for ways to improve and ensure the quality of our data.
• Mentorship: Lead by example in code reviews and architectural discussions, fostering a culture of technical excellence.

Who You Are:

• Pro-active: You don’t wait for a spec to be 100% perfect if you see a way to make the system better today.
• Tech Obsessed: You actually care about the stack. You follow the latest releases, you have opinions on tools, and you’re always looking for a more efficient way of working.
• Resilient: You understand that in the world of third-party integrations, things are unpredictable and unreliable. You enjoy the challenge of building "self-healing" systems.

What You Bring:

• Language Mastery: Deep expertise in Node.js and TypeScript.
• Data Engineering: Experience building data-processing/streaming processes, handling large datasets, and managing data schema evolution.
• Observability: Good understanding of OpenTelemetry, all types of observability signals and experience working with them.
• Cloud Native: Hands-on experience with Google Cloud Platform (GCP) (GKE, KMS, Google Cloud Storage, Secret Manager).
• Testing Rigor: A "test-first" mindset with experience in frameworks like Jest, Vitest and Playwright.
• Collaboration: Good understanding of GitHub workflows (PRs, Actions, Issues)

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of your total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.