Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

Project Duration  

6-month engagement with the possibility of extension

What You’ll Do  

• Lead structured technical discovery with the hardware and platform engineering teams to establish the API surface, platform readiness, and target workload definitions
• Author the Architecture Decision Record (ADR) documenting the integration approach, technology choices, and key design decisions
• Define the requirements baseline, functional and non-functional, and produce the risk register
• Negotiate and agree the revised Statement of Work for Phases 1 and 2 with the client
• Establish the reference workload definition and benchmark criteria to be used through the POC
• Maintain technical governance and architectural coherence across the integration build
• Direct the engineering team on component delivery: workload adapter, hardware dispatch client, telemetry bridge, and any required platform-side changes
• Manage the client relationship on a day-to-day basis: progress reporting, risk escalation, and gate reviews
• Review and sign off integration components before gate conditions are assessed
• Lead knowledge transfer and runbook acceptance sessions with client engineering teams
• Support the customer Proof of Value demonstration in an advisory capacity

What You Bring 

• Demonstrable background in cloud platform architecture, distributed systems, and API design — REST and gRPC in particular
• Experience integrating third-party hardware or specialised compute into cloud scheduling and resource management layers
• Familiarity with workload orchestration: Kubernetes, custom schedulers, resource plugins, or equivalent
• Working knowledge of observability tooling: OpenTelemetry, Prometheus, Grafana, or comparable stacks
• Comfort operating across the full stack, from infrastructure (IaC, networking, cloud providers) to API and platform layers
• SRE background or equivalent: SLO definition, telemetry design, incident response, and operational documentation
• Ability to design for observability and failure modes from the outset, not as a post-build afterthought
• Experience producing runbooks and operational documentation for technical handover
• Proven ability to lead client-facing technical engagements, managing expectations, communicating risk, and maintaining trust in ambiguous early-stage programmes
• Comfortable working with non-traditional technical counterparts, such as hardware scientists who may not be experienced platform API producers
• Skilled at structured requirements elicitation under significant uncertainty — able to extract requirements through interviews, prototypes, and reference examples rather than documentation
• Experience producing Architecture Decision Records, revised SOW documents, and risk registers as formal engagement outputs
• Experience operating as a senior contractor or fractional leader, comfortable with part-time engagement structures and accountability for commercial gate conditions without full-time oversight
• Able to take ownership of engagement quality and client confidence independently

Nice to Have

• Prior exposure to custom silicon, FPGA integration, or specialised AI accelerator hardware
• Experience in sovereign cloud, data sovereignty, or regulated compute environments
• Familiarity with AI/ML workload types: inference serving, training pipelines, batch processing
• Experience with M2M identity, workload authentication, and platform governance patterns
• Background in early-stage or venture-backed technology companies where engineering rigour and commercial pragmatism must coexist

English level

Upper-Intermediate

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel 

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

Project Duration  

6-month engagement with the possibility of extension

What You’ll Do  

• Lead structured technical discovery with the hardware and platform engineering teams to establish the API surface, platform readiness, and target workload definitions
• Author the Architecture Decision Record (ADR) documenting the integration approach, technology choices, and key design decisions
• Define the requirements baseline, functional and non-functional, and produce the risk register
• Negotiate and agree the revised Statement of Work for Phases 1 and 2 with the client
• Establish the reference workload definition and benchmark criteria to be used through the POC
• Maintain technical governance and architectural coherence across the integration build
• Direct the engineering team on component delivery: workload adapter, hardware dispatch client, telemetry bridge, and any required platform-side changes
• Manage the client relationship on a day-to-day basis: progress reporting, risk escalation, and gate reviews
• Review and sign off integration components before gate conditions are assessed
• Lead knowledge transfer and runbook acceptance sessions with client engineering teams
• Support the customer Proof of Value demonstration in an advisory capacity

What You Bring 

• Demonstrable background in cloud platform architecture, distributed systems, and API design — REST and gRPC in particular
• Experience integrating third-party hardware or specialised compute into cloud scheduling and resource management layers
• Familiarity with workload orchestration: Kubernetes, custom schedulers, resource plugins, or equivalent
• Working knowledge of observability tooling: OpenTelemetry, Prometheus, Grafana, or comparable stacks
• Comfort operating across the full stack, from infrastructure (IaC, networking, cloud providers) to API and platform layers
• SRE background or equivalent: SLO definition, telemetry design, incident response, and operational documentation
• Ability to design for observability and failure modes from the outset, not as a post-build afterthought
• Experience producing runbooks and operational documentation for technical handover
• Proven ability to lead client-facing technical engagements, managing expectations, communicating risk, and maintaining trust in ambiguous early-stage programmes
• Comfortable working with non-traditional technical counterparts, such as hardware scientists who may not be experienced platform API producers
• Skilled at structured requirements elicitation under significant uncertainty — able to extract requirements through interviews, prototypes, and reference examples rather than documentation
• Experience producing Architecture Decision Records, revised SOW documents, and risk registers as formal engagement outputs
• Experience operating as a senior contractor or fractional leader, comfortable with part-time engagement structures and accountability for commercial gate conditions without full-time oversight
• Able to take ownership of engagement quality and client confidence independently

Nice to Have

• Prior exposure to custom silicon, FPGA integration, or specialised AI accelerator hardware
• Experience in sovereign cloud, data sovereignty, or regulated compute environments
• Familiarity with AI/ML workload types: inference serving, training pipelines, batch processing
• Experience with M2M identity, workload authentication, and platform governance patterns
• Background in early-stage or venture-backed technology companies where engineering rigour and commercial pragmatism must coexist

English level

Upper-Intermediate

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel 

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

Project Duration  

6-month engagement with the possibility of extension

What You’ll Do  

• Lead structured technical discovery with the hardware and platform engineering teams to establish the API surface, platform readiness, and target workload definitions
• Author the Architecture Decision Record (ADR) documenting the integration approach, technology choices, and key design decisions
• Define the requirements baseline, functional and non-functional, and produce the risk register
• Negotiate and agree the revised Statement of Work for Phases 1 and 2 with the client
• Establish the reference workload definition and benchmark criteria to be used through the POC
• Maintain technical governance and architectural coherence across the integration build
• Direct the engineering team on component delivery: workload adapter, hardware dispatch client, telemetry bridge, and any required platform-side changes
• Manage the client relationship on a day-to-day basis: progress reporting, risk escalation, and gate reviews
• Review and sign off integration components before gate conditions are assessed
• Lead knowledge transfer and runbook acceptance sessions with client engineering teams
• Support the customer Proof of Value demonstration in an advisory capacity

What You Bring 

• Demonstrable background in cloud platform architecture, distributed systems, and API design — REST and gRPC in particular
• Experience integrating third-party hardware or specialised compute into cloud scheduling and resource management layers
• Familiarity with workload orchestration: Kubernetes, custom schedulers, resource plugins, or equivalent
• Working knowledge of observability tooling: OpenTelemetry, Prometheus, Grafana, or comparable stacks
• Comfort operating across the full stack, from infrastructure (IaC, networking, cloud providers) to API and platform layers
• SRE background or equivalent: SLO definition, telemetry design, incident response, and operational documentation
• Ability to design for observability and failure modes from the outset, not as a post-build afterthought
• Experience producing runbooks and operational documentation for technical handover
• Proven ability to lead client-facing technical engagements, managing expectations, communicating risk, and maintaining trust in ambiguous early-stage programmes
• Comfortable working with non-traditional technical counterparts, such as hardware scientists who may not be experienced platform API producers
• Skilled at structured requirements elicitation under significant uncertainty — able to extract requirements through interviews, prototypes, and reference examples rather than documentation
• Experience producing Architecture Decision Records, revised SOW documents, and risk registers as formal engagement outputs
• Experience operating as a senior contractor or fractional leader, comfortable with part-time engagement structures and accountability for commercial gate conditions without full-time oversight
• Able to take ownership of engagement quality and client confidence independently

Nice to Have

• Prior exposure to custom silicon, FPGA integration, or specialised AI accelerator hardware
• Experience in sovereign cloud, data sovereignty, or regulated compute environments
• Familiarity with AI/ML workload types: inference serving, training pipelines, batch processing
• Experience with M2M identity, workload authentication, and platform governance patterns
• Background in early-stage or venture-backed technology companies where engineering rigour and commercial pragmatism must coexist

English level

Upper-Intermediate

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel 

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Who we seek:

BigID is growing quickly, and we are expanding our Services team and seeking a Senior Service Delivery Engineer to work with our customers located mainly in Europe and the Middle East. The services team plays an important role in the successful setup, integration, deployment and adoption of BigID's platform, for our customers and implementation partners. The focus of services engagements is on bringing ongoing, incremental value to our customers through unlocking BigID related use cases. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.

What you’ll do:

• Work closely with client stakeholders to determine technical requirements for specific business objectives at hand 
• Plan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients’ specific requirements and business objectives
• Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments 
• Deliver training for respective technologies at an applicable level of depth and detail for a given audience
• Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements

What you’ll bring:

• Senior level experience in information technology, with an equivalent of at least 3 years in a customer-facing role - preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
• Clear and concise communication with the ability to explain complex technical concepts to a non technical audience
• Ideally experience in working with customers across Europe and Middle East region
• Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development 
• Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment 
• A proactive approach in understanding internal and customers business challenges with the ability to suggest solutions
• Professional experience in Docker and Kubernetes deployments and Linux operating systems
• Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2 
• Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform 
• Experience with REST API 
• Programming or scripting skills with bash, Java or Python

What’s in it for you?! 

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

• Equity participation - everyone shares in our success
• Flexible work arrangements 
• Other compulsory benefits based on the country of residence

Our Values: 

We look for people who embody our values - Care, Do, Try & Shine. 

• Care - We care about our customers and each other 
• Do - We do what it takes to make a positive impact 
• Try - We try our best and we don’t give up 
• Shine - We shine and make it our mission to always stand out 

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