The role

Nebius operates large-scale, GPU-dense AI infrastructure across mission-critical data center environments. As a Senior Delivery Deployment Engineer, you will own the end-to-end delivery, deployment, and production readiness of next-generation GPU platforms inside our data centers. This role sits at the intersection of hardware, Linux systems, and operational execution. You will lead on-site rack bring-up, validate NVIDIA-based AI systems, coordinate repairs, and ensure GB-series infrastructure moves from installation to fully operational production environments with precision and reliability. You will collaborate closely with hardware engineering, networking, and infrastructure teams to deploy and stabilize H200 and B200-based GPU systems at scale.

Your responsibilities will include:

• Lead end-to-end deployment of GB-series racks within data center environments
• Oversee installation, bring-up, validation, and production readiness of NVIDIA H200 and B200-based servers
• Troubleshoot complex hardware, firmware, Linux OS, and networking issues
• Execute structured testing and validation procedures during deployment
• Develop and maintain basic Linux-based hardware health-check and diagnostic scripts
• Coordinate on-site hardware repairs, part replacements, and vendor escalations
• Drive root cause analysis and ensure corrective actions are implemented
• Manage and prioritize deployment timelines across multiple concurrent rollouts
• Provide technical leadership and guidance to on-site engineers and technicians
• Partner with networking and infrastructure teams to ensure seamless integration
• Document deployment processes, validation standards, and operational runbooks

What we expect you to have:

• Strong hands-on experience deploying and operating data center infrastructure
• Deep familiarity with GPU-dense systems, ideally NVIDIA H-series platforms
• Experience working with high-density rack deployments (GB-series or similar)
• Solid Linux experience, including troubleshooting and scripting
• Ability to diagnose issues across hardware, OS, firmware, and network layers
• Experience coordinating field repairs and working directly with hardware vendors
• Proven experience leading technical teams or overseeing field operations
• High ownership mindset and ability to operate in production-critical environments
• Clear communication skills and ability to collaborate across distributed teams

It will be an added bonus if you have:

• Experience deploying AI or HPC clusters at scale
• Familiarity with automated provisioning or infrastructure lifecycle systems
• Background in hardware qualification, burn-in testing, or factory validation
• Experience supporting rapid infrastructure expansion
• Exposure to ARM-based or heterogeneous compute environments

Working conditions:

• Collaboration with globally distributed engineering and operations teams

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families
• 401(k) plan: up to 4% company match with immediate vesting
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers
• Remote work reimbursement: up to $85/month for mobile and internet
• Disability & life insurance: company-paid short-term, long-term, and life insurance coverage

Compensation

• We offer competitive salaries, ranging from $125k- $180k base + quarterly performance bonuses.

Join Nebius today and help build the software that powers the next generation ofAI infrastructure.

The role

We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.

You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments.

Your responsibilities will include

• Leading root cause analysis for complex hardware and firmware failures across production fleets

• Aggregating recurring problems and error patterns to identify systemic reliability issues

• Acting as the senior escalation point for hardware-related incidents impacting availability or performance

• Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions

• Partnering with internal engineering teams to validate fixes and prevent recurrence

• Performing hardware and firmware validation before fleet-wide rollout

• Driving structured incident investigations using established IT problem management methodologies

• Supporting on-site teams with technical coordination during critical hardware events

• Improving hardware observability, failure tracking, and reporting processes

• Contributing to long-term hardware reliability strategy and fleet-wide stability improvements

What we expect you to have

• Strong hands-on expertise with server hardware in data center or large-scale production environments

• Proven experience performing root cause analysis of hardware and firmware failures

• Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes

• Experience working directly with hardware vendors and engineering teams to resolve production issues

• Structured problem-solving skills using formal IT or incident management methodologies

• Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns

• Experience coordinating technical activities with on-site operations teams

• Ability to manage multiple concurrent investigations with production impact

• Clear written and verbal communication skills in cross-functional environments

It will be an added bonus if you have

• Experience in GPU-dense, AI, or high-performance computing environments

• Exposure to firmware lifecycle management and large-scale rollout validation

• Familiarity with Linux-based production systems and infrastructure tooling

• Experience improving fleet-wide hardware reliability metrics at scale

Working conditions

• Remote work within the United States

• Occasional travel may be required for on-site coordination or critical hardware events

• Participation in incident escalations for production-impacting events

Key employee benefits

• Comprehensive medical, dental, and vision coverage

• 401(k) plan with company contribution

• Flexible paid time off

• Paid parental leave

• Professional development support

Compensation

$125,000 – $180,000 per year plus annual performance-based bonus.