MongoDB Jobs in Berlin.
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Senior Service Reliability Engineer
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Service Reliability Engineer
As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability.
What you'll be doing:
- Taking a leadership role in ongoing improvements in Reliability and Scalability
- Work closely with SRE Management to define KPIs, processes and drive continuous improvement
- Influence the architecture and implementation of solutions within the division
- Mentor more junior SRE staff and enable them for success
- Act as a voice to represent SRE in the wider organisation
- Represent the operational scalability of solutions in the wider division
- Lead small-scale projects from inception to implementation
- Design platform-wide solutions and provide technical leadership during their implementation
- Demonstrate a high-level of organizational skills and initiative in the role
What we're looking for:
- Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role.
- Strong interpersonal, written and verbal communication skills.
- Available to be scheduled in on-call rotation.
Skills & Knowledge:
- Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
- Development experience in one or more of the following programming languages:
- Python (preferred)
- Bash, Go, Java, C++, or Rust
- In addition, experience with at least 3 of the following topics:
- Distributed data storage at scale (Hadoop, Ceph)
- NoSQL at scale (MongoDB, Redis, Cassandra)
- Data aggregation technologies. (ElasticSearch, Kafka)
- Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
- Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets
- Kubernetes and/or AWS (deployment and management)
- Software distribution (Package management and distribution at scale)
- Configuration management (ansible, saltstack, puppet, chef)
- Software performance analysis and load testing (QA or SDET experience: a plus)
What you'll be doing:
- Taking a leadership role in ongoing improvements in Reliability and Scalability
- Work closely with SRE Management to define KPIs, processes and drive continuous improvement
- Influence the architecture and implementation of solutions within the division
- Mentor more junior SRE staff and enable them for success
- Act as a voice to represent SRE in the wider organisation
- Represent the operational scalability of solutions in the wider division
- Lead small-scale projects from inception to implementation
- Design platform-wide solutions and provide technical leadership during their implementation
- Demonstrate a high-level of organizational skills and initiative in the role
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Site Reliability Engineer
Share this job
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Site Reliability Engineer
As a part of Sony Computer Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability.
What you'll be doing:
- Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability
- Be involved in creating High Level Designs (HLDs) for new products and platforms
- Mentor junior SRE staff and enable them for success
- Lead incident response and post-mortem activities within your assigned service team
- Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil
- Contribute to code to improve reliability
- Implement automation to reduce ongoing toil
What we're looking for:
- Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
- Strong interpersonal, written and verbal communication skills.
- Available to be scheduled in on-call rotation.
Skills & Knowledge:
- Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
- Development experience in one or more of the following programming languages:
- Python (preferred)
- Bash, Go, Java, C++, or Rust
- In addition, experience with at least 3 of the following topics:
- Distributed data storage at scale (Hadoop, Ceph)
- NoSQL at scale (MongoDB, Redis, Cassandra)
- Data Aggregation technologies. (ElasticSearch, Kafka)
- Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
- Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
- Kubernetes and/or AWS (deployment and management)
- Software Distribution (Package management and distribution at scale)
- Configuration Management (ansible, saltstack, puppet, chef)
- S/W Performance analysis and load testing (QA or SDET experience: a plus)
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Berlin office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Munich office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Munich for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Stuttgard for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Berlin for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Hamburg for our hybrid working model.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273390805
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Berlin for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273394169
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Stuttgart office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Frankfurt office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
This role can be based out of our Hamburg office or remotely in Germany.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
- Fluent level of German
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426156
Ready to apply?
Apply to MongoDB
Backend Engineer (Python/Go) - Consumer Platform Team
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you excited about building the systems that keep Wolt running for millions of customers every day?
We’re looking for a pragmatic, product-minded Backend Engineer with strong skills in Python or Go to join our Consumer Platform team – the group behind the core infrastructure and reliability that make Wolt fast, stable, and scalable.
This is a role at the intersection of backend engineering, platform thinking, and reliability. You’ll work on the systems that power critical purchase flows and the foundations that other teams build on, shaping how Wolt performs at scale.
What you’ll be doing
Day-to-day in this role, you’ll:
- Build and operate high-throughput backend services in Python and Go
- Work across the full development lifecycle, from system design to deployment and monitoring
- Improve the scalability and reliability of Wolt’s core platform
- Design and develop shared services, internal tooling, and platform-level capabilities used across teams
- Drive cross-team initiatives that raise engineering standards and system resilience
- Collaborate with product teams and other engineering groups to support critical consumer-facing flows
Why this role
- Work on the backbone of Wolt: Consumer Platform sits at the core of Wolt’s engineering organization. The systems you build power everything from purchase flows to platform-wide reliability, with direct impact on millions of users.
- An AI-first engineering team: We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
- High-impact, cross-team work: This team is known for driving initiatives that span across Wolt. Recent work includes scaling the purchase core to support split payments, building API gateway capabilities for critical flows, and improving reliability standards across the platform.
- A small team with high leverage: You’ll work in a focused, experienced team where engineers take ownership, move quickly, and influence both technical direction and platform strategy.
AI-First Engineering in Consumer Platform
We’re building platform teams at the forefront of agentic software development. This goes beyond code generation. We’re interested in engineers who:
- Design workflows where AI agents assist or own parts of the development loop
- Think critically about what should be automated versus human-reviewed
- Build tooling and abstractions that make AI-assisted backend development safer and more effective
- Stay curious about new models, tools, and approaches, and form strong opinions on what actually works
If you find yourself asking “how should this system be built with AI in mind?” you’ll fit right in!
Our Tech Stack
Python, Go, MongoDB, Redis, Kubernetes, AWS, Datadog, CI/CD pipelines
What we’re looking for
- Strong backend fundamentals: Experience building production-grade backend services using Python, Go, or similar languages.
- AI-first development mindset: You use AI tools in your daily workflow and think critically about how they improve how you build, debug, and design systems.
- Experience at scale: You’ve worked on high-traffic production systems and understand the challenges of reliability, performance, and scalability.
- System design thinking: You have solid fundamentals in designing distributed systems and care about efficiency, robustness, and maintainability.
- End-to-end ownership mindset: You take responsibility beyond implementation, from shaping solutions to ensuring systems are stable, observable, and production-ready.
- Ability to work independently and drive projects: You’re comfortable owning work end-to-end, navigating ambiguity, and moving initiatives forward with minimal guidance.
- Collaboration and communication: You work effectively across teams and communicate clearly in multi-team engineering environments.
- Reliability and operational awareness: Experience with observability, on-call practices, or reliability engineering is a plus.
- Platform and tooling exposure: Experience contributing to shared systems, internal tooling, or platform engineering initiatives is a plus.
About You
- You've built and shipped real software - products, platforms, APIs, apps - and you know what it takes to keep things running reliably in production. You have opinions about architecture but hold them lightly. You write tests. You read the alerts. You don't leave loose ends.
- What sets you apart right now is that you're genuinely excited about where engineering is going. You've been experimenting with AI agents and agentic coding workflows - not because someone told you to, but because you couldn't help yourself. You think about how to redesign your development loop from first principles, not how to bolt AI onto the way you already work.
- You communicate well, collaborate easily across disciplines, and care about the product as much as the code. You're the kind of engineer who asks "what's the best way to..." and then actually follows through.
Where you'll work
These roles are based in our tech hubs in Helsinki, Berlin OR Stockholm.
Next steps
We’re reviewing applications on a rolling basis, and the role will be filled as soon as we find the right person, so don’t wait!
The hiring process typically includes a conversation with the Talent Acquisition Partner, followed by technical interviews, a team chat, and a final decision.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Staff/Principal Software Engineer
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
Join us in reimagining customer experience with Agentic AI. As a Staff or Principal Software Engineer, you will play a critical role in shaping Parloa’s engineering strategy and architecture while staying close to the code. This role is about building resilient, enterprise-grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond.
Areas of ownership:
- Deliver business value by writing code every day.
- Define and drive technical strategy across multiple domains and org-wide initiatives.
- Lead cross-team architecture and ensure solutions scale globally for enterprise adoption.
- Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability.
- Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems.
- Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands.
- Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today.
OUR TECH STACK:
TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS
Who you are:
- A seasoned technical leader (typically 12–15+ years) with a track record of org-level or industry-level impact.
- Deeply experienced in enterprise-scale systems and multi-team architecture leadership.
- Equally comfortable flying high (strategic vision) and diving deep (technical details).
- Thrives in ambiguous, high-stakes environments with a strong sense of urgency.
- Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform.
- Motivated by making the impossible possible and building something iconic.
Our engineering values:
At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:
- Earn Trust – act with transparency and reliability.
- Obsess Over Customers – always start with the customer problem.
- Think Big – set bold goals and pursue them fearlessly.
- Have Integrity – do the right thing, especially when it’s hard.
- Disagree & Commit – debate with candor, align fast, and deliver.
- Own It – take full responsibility for outcomes, not just tasks.
- Dive Deep – master the details without losing sight of the big picture.
- Bias for Action – move fast, decide quickly, iterate fearlessly.
- Deliver Value – measure success by customer and business impact.
- Insist on the Highest Standards – raise the bar continuously.
- Go the Extra Mile – make the impossible possible.
- Hire & Elevate the Best – raise the bar with every hire
Our recruiting process:
Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
Kotlin Backend Engineer - Merchant Group
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We’re looking for experienced Software Engineers to join various teams within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems and want to drive impact at scale, this is the place for you.
Who We Are
The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.
What You’ll Do
As an engineer in our group, you’ll work on production-level microservices in Kotlin and Go, helping shape how merchants succeed with Wolt. You’ll have opportunities to:
- Design, build, and scale reliable systems that power merchant experiences.
- Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
- Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
- Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.
How We Work
- Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
- Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
- Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.
Find out more by checking out our Kotlin-related Tech Talks below:
Our Tech Stack
Our core technologies include Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.
Why Join Us?
Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!
📍These open roles are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation.
Our humble expectations
We’re seeking experienced Software Engineers with a strong background in building scalable microservices. While Kotlin is our primary language, experience with Java, Scala, or other JVM backend languages is great. As we are exploring Go, we're looking for people who are confident in their ability to learn and teach! 🛠️
Beyond technical expertise, we value ownership, collaboration, and a mindset for growth. We think you're a great communicator who thrives in tackling complex challenges, questioning conventions, and working closely with teammates to build reliable, scalable systems. 🚀
Next steps
We are hiring for multiple open positions across different teams in the Merchant Group. During the initial screening call our Talent Acquisition Partner will discuss with you your expectations and possible domain preferences as well as share more about the group. After the recruiter screening call, during the rest of the interviewing steps, you’ll meet hiring managers and software engineers from the Merchant group, a specific team being proposed at the end of the process - that’s the moment when you’ll get to meet your possible Team Lead. Throughout the process, we will do our best to match your experience, skills, and aspirations with the most suitable Engineering team!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Senior Go Backend Engineer - Merchant Group
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We’re looking for an experienced Software Engineer join our Go initative within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems you like to drive impact at scale and mentor juniors and peers - this is the place for you!
Who We Are
The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.
What You’ll Do
As a senior engineer in our group, you’ll work your magic in Go or Kotlin (and some Kotlin) helping shape how merchants succeed with Wolt. You’ll have opportunities to:
- Design, build, and scale reliable systems that power merchant experiences.
- Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
- Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
- Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.
How We Work
- Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
- Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
- Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.
Our Tech Stack
Our core technologies include Go, as well as Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.
Why Join Us?
Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!
📍This open role are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation.
Our humble expectations
We’re seeking an experienced Software Engineer, so we expect that you:
- Not only understand customer problems but can break them down into actionable steps for both yourself and the team. You balance short-term needs with long-term goals, creating high-quality, scalable solutions.
- Lead by example, setting high standards for work quality and managing projects effectively, even in uncertain situations. You take full ownership of your team’s work, making improvements that benefit both customers and colleagues. You regularly spot gaps and provide valuable recommendations to cross-functional partners.
- Are used to being a role model and informal leader, collaborating with partner teams and mentoring both juniors and peers.
- Are an excellent communicator, being succint and to the point.
Next steps
We are continuously reviewing applications, so don’t hesitate to apply today - you will hear back from us as soon as possible.
You can read more about our recruitment process here.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Atolls is the world’s largest community-driven shopping platform, active in 20+ markets.
We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.
Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.
About This Role:
We are looking for a Senior Java Backend Engineer to join our growing engineering team in Berlin.You will play a key role in designing, building, and scaling high-performance backend systems using modern Java technologies and cloud-native architectures. This role is ideal for someone who enjoys working on complex systems, cares deeply about code quality and has a strong architectural mindset.
Our Benefits:
At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:
- A culture that values personal and professional development, with internal mobility opportunities.
- A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
- 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
- A flexible hybrid working scheme to balance work and life.
- Access to a learning budget and internal training to help you grow in your role.
- Mental health coaching to support your well-being.
- Regular global and local get-togethers to celebrate successes and build connections.
- The possibility of taking a sabbatical after three years with the company.
- A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.
*These are global benefits that apply to all employees, with additional local perks based on your location.
Responsibilities:
As a Senior Java Backend Engineer, you will:
- Design, develop, and maintain scalable backend services using Java 17 or other recent versions (11+).
- Build and evolve microservice-based and event-driven architectures
- Develop APIs using GraphQL
- Work with Spring Boot and Spring Reactive (WebFlux)
- Design and optimize data models using MySQL and NoSQL databases (DynamoDB or MongoDB)
- Ensure high performance, reliability, and scalability of backend systems
- Write clean, maintainable, and well-tested code
- Implement performance testing and end-to-end testing
- Collaborate closely with product managers, frontend engineers, and DevOps
- Contribute to architectural decisions and technical best practices
- Mentor junior engineers and provide technical leadership when needed
- Collaborate on AI-enabled features, including prompt engineering and backend integrations
Your Profile:
- 8+ years of professional experience in backend development
- Strong expertise in Java 17 or other recent versions (11+)
- Extensive experience with Spring Boot and Spring Reactive
- Solid knowledge of MySQL and experience with NoSQL databases (DynamoDB or MongoDB)
- Hands-on experience with Kubernetes
- Strong understanding of microservice architecture and event-driven systems
- Experience building and consuming GraphQL APIs
- Proven experience with performance optimization and testing
- Experience with end-to-end testing strategies
- Experience with prompt engineering for AI-powered applications
- Experience with Python or strong willingness to learn Python
- Excellent understanding of software design and architectural patterns
- Ability to design elegant, scalable, and maintainable system architectures
- Strong communication skills and excellent English proficiency
Bonus points:
- Cloud experience (AWS/GCP/Azure)
- Experience with CI/CD pipelines
- Experience building AI-integrated backend systems
Our hiring process:
- TA Call: Meet one of our Talent Experts and get to know Atolls better.
- Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager.
- Final Round: Meet other Atollians 🏝️
It varies from 1 to 3 interviews
*Some processes might slightly change according to needs
Ready to apply?
Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.
We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.
#LI-AK1 #LI-Hybrid
At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
Ready to apply?
Apply to Atolls
Junior Backend Engineer - Marketplace Pricing (M/F/D)
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Location: Come and join us in Hamburg or Berlin.
Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?
We’re on the lookout for a Junior Backend Engineer to join our Marketplace Pricing team, where we build the systems responsible for calculating all prices on the Freenow platform, including dynamic prices and rider- and driver-specific pricing.
You’ll help create a customized and competitive pricing experience for our customers, while fostering trust and transparency with our partners by ensuring clear and correct price calculations - trust being the cornerstone of our relationships.
At the heart of our work is the chance to make a real impact in the world of mobility. You’ll be part of a multinational, diverse, and highly motivated team of software engineers who are not only passionate about creating top-tier solutions but also about collaborating and having fun along the way.
If you’re ready to take your career to the next level and thrive in a supportive, innovative environment, this is your next ride—hop on board!
YOUR DAILY ADVENTURES WILL INCLUDE:
- Take Ownership: You’ll have the chance to own the entire process—from contributing ideas for new features, writing clean code, and testing, to deploying and monitoring your services.
- Collaborate in Agile Teams: Work closely with your teammates in an agile setup, actively participate in team ceremonies, and contribute to a dynamic, iterative development process.
- Develop Scalable Microservices: Implement robust and scalable microservices that meet the needs of our growing user base while adhering to industry best practices.
- Maintain and Optimize: Help maintain existing features, troubleshoot, and fix bugs to ensure smooth operations and a great user experience.
- Learn and Grow: Stay up-to-date with the latest backend development trends and continuously improve your skills, bringing fresh ideas to our team.
- Team Player Attitude: Contribute to a positive team spirit—your humble, collaborative approach will help us find solutions together and achieve shared success.
- Impact Real Users: Solve real-world challenges that affect our users, and see your contributions make a tangible impact.
We have around 0.5 million users accessing our product monthly, this is across all European countries that we operate in.
When offering and monetizing reliable, easy-to-use and innovative mobility services to them, the FinTech scalability and reliability are core contributors for the business success, with the ability to adjust and fit different market requirements.
While being both enabler and driver for diverse business initiatives, it’s important especially for financial services to stay compliant with regulations.
Be part of our teams, bring in your ideas and evolve with us a high quality software system that makes it easy to stay compliant and boost our business at the same time.
Our Techstack: Kotlin | Java | Spring Boot | MongoDB | Postgres | Redis & more
TO BE SUCCESSFUL IN THIS ROLE:
- Experience with Kotlin or Java: 1-2 years of experience (or strong foundational knowledge) working with these languages, with an eagerness to grow your expertise.
- Prove Yourself Beyond Degrees: While a background in Computer Science, Engineering, Maths, or related quantitative fields is common, we value practical skills just as much. Show us that passion and talent can go beyond formal degrees.
- Effective Communication: Ability to simplify and explain complex technical concepts to both technical and non-technical audiences, adjusting based on their level of understanding.
- Passion for Scalable Solutions: Interest in building scalable web applications, including RESTful APIs and event-driven architectures. You're also comfortable working with transactions, resiliency, and system performance.
- Familiarity with JVM Frameworks: Hands-on experience with Spring Boot or similar frameworks—you're comfortable with the quirks and strengths of JVM-based systems.
- Database Knowledge: Understanding of relational databases and how to design efficient, reliable, and maintainable data structures.
- Holistic Testing Approach: Knowledge of testing practices throughout the software development life cycle, including unit, integration, and system testing.
BENEFITS & PERKS IN A NUTSHELL:
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DIVERSITY, EQUITY & INCLUSION:
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
ABOUT FREENOW:
Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?
Ready to apply?
Apply to FREENOWJunior Backend Engineer - Marketplace Pricing (M/F/D)
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Location: Come and join us in Hamburg or Berlin.
Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?
We’re on the lookout for a Junior Backend Engineer to join our Marketplace Pricing team, where we build the systems responsible for calculating all prices on the Freenow platform, including dynamic prices and rider- and driver-specific pricing.
You’ll help create a customized and competitive pricing experience for our customers, while fostering trust and transparency with our partners by ensuring clear and correct price calculations - trust being the cornerstone of our relationships.
At the heart of our work is the chance to make a real impact in the world of mobility. You’ll be part of a multinational, diverse, and highly motivated team of software engineers who are not only passionate about creating top-tier solutions but also about collaborating and having fun along the way.
If you’re ready to take your career to the next level and thrive in a supportive, innovative environment, this is your next ride—hop on board!
YOUR DAILY ADVENTURES WILL INCLUDE:
- Take Ownership: You’ll have the chance to own the entire process—from contributing ideas for new features, writing clean code, and testing, to deploying and monitoring your services.
- Collaborate in Agile Teams: Work closely with your teammates in an agile setup, actively participate in team ceremonies, and contribute to a dynamic, iterative development process.
- Develop Scalable Microservices: Implement robust and scalable microservices that meet the needs of our growing user base while adhering to industry best practices.
- Maintain and Optimize: Help maintain existing features, troubleshoot, and fix bugs to ensure smooth operations and a great user experience.
- Learn and Grow: Stay up-to-date with the latest backend development trends and continuously improve your skills, bringing fresh ideas to our team.
- Team Player Attitude: Contribute to a positive team spirit—your humble, collaborative approach will help us find solutions together and achieve shared success.
- Impact Real Users: Solve real-world challenges that affect our users, and see your contributions make a tangible impact.
We have around 0.5 million users accessing our product monthly, this is across all European countries that we operate in.
When offering and monetizing reliable, easy-to-use and innovative mobility services to them, the FinTech scalability and reliability are core contributors for the business success, with the ability to adjust and fit different market requirements.
While being both enabler and driver for diverse business initiatives, it’s important especially for financial services to stay compliant with regulations.
Be part of our teams, bring in your ideas and evolve with us a high quality software system that makes it easy to stay compliant and boost our business at the same time.
Our Techstack: Kotlin | Java | Spring Boot | MongoDB | Postgres | Redis & more
TO BE SUCCESSFUL IN THIS ROLE:
- Experience with Kotlin or Java: 1-2 years of experience (or strong foundational knowledge) working with these languages, with an eagerness to grow your expertise.
- Prove Yourself Beyond Degrees: While a background in Computer Science, Engineering, Maths, or related quantitative fields is common, we value practical skills just as much. Show us that passion and talent can go beyond formal degrees.
- Effective Communication: Ability to simplify and explain complex technical concepts to both technical and non-technical audiences, adjusting based on their level of understanding.
- Passion for Scalable Solutions: Interest in building scalable web applications, including RESTful APIs and event-driven architectures. You're also comfortable working with transactions, resiliency, and system performance.
- Familiarity with JVM Frameworks: Hands-on experience with Spring Boot or similar frameworks—you're comfortable with the quirks and strengths of JVM-based systems.
- Database Knowledge: Understanding of relational databases and how to design efficient, reliable, and maintainable data structures.
- Holistic Testing Approach: Knowledge of testing practices throughout the software development life cycle, including unit, integration, and system testing.
BENEFITS & PERKS IN A NUTSHELL:
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|
|
|
|
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DIVERSITY, EQUITY & INCLUSION:
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
ABOUT FREENOW:
Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?
Ready to apply?
Apply to FREENOW
Senior Full- Stack Developer
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About commercetools
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
Your Impact:
- Work closely with Product Management to understand the business needs and find appropriate technical solutions
- Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment
- Lead architecture reviews, make trade‑off decisions for scalability, security and maintainability, and coach other engineers on design and implementation
- Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more
- Contribute to the definition of the team roadmap
- Lead end to end design, delivery, and reliability of our solutions
- Define and drive platform patterns, CI/CD improvements, SLIs and SLOs, observability and testing strategy for our solutions' flows
- Work with engineers from different teams to ensure technical excellence of the whole platform
- Ensure that functional and non-functional requirements (performance, security) are met
- Take part in on-call rotation (with the worldwide distributed team) for production systems
This role is hybrid, with three days a week spent in our Berlin office.
What Sets You Apart
You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.
Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.
- Proven experience as a TypeScript backend engineer building and operating large-scale production systems, including designing CI/CD pipelines, integrating observability tooling, and implementing structured logging, among other platform best practices
- Solid understanding of parallel and asynchronous programming, as well as non-blocking I/O
- Solid grasp of distributed systems fundamentals, including consistency models, replication, and asynchronous processing, with a clear understanding of their practical trade-offs
- Experience in developing REST API’s and knowledge of scalable architectures
- Knowledge of document databases (MongoDB) and API interaction tools (such as Postman, or similar)
- Hands-on experience building frontend applications using modern frameworks (e.g. React, NextJs), with the ability to deliver end-to-end features across the full stack — from API design to UI implementation
- Fluent written and verbal English language skills for work in international teams
- The aspiration to constantly improve yourself and learn new technologies and concepts
- A good understanding of Agile methodologies and participation in sprint events
- Ability to work in a hybrid environment
- AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.
Nice to Have:
- Experience with MACH principles and solutions composed in MACH environments
- Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2
- Experience integrating, implementing, and supporting at least one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy
Our Benefits
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
📈 Our equity participation program allows you to share in our success
For more information on our benefits, visit this page.
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.
For more information on our diversity, equity, inclusion, and belonging practices, visit this page.
Ready to apply?
Apply to commercetools
Senior Full Stack Developer
Share this job
About commercetools
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
Your Impact:
- Work closely with Product Management to understand the business needs and find appropriate technical solutions
- Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment
- Lead architecture reviews, make trade‑off decisions for scalability, security and maintainability, and coach other engineers on design and implementation
- Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more
- Contribute to the definition of the team roadmap
- Lead end to end design, delivery, and reliability of our solutions
- Define and drive platform patterns, CI/CD improvements, SLIs and SLOs, observability and testing strategy for our solutions' flows
- Work with engineers from different teams to ensure technical excellence of the whole platform
- Ensure that functional and non-functional requirements (performance, security) are met
- Take part in on-call rotation (with the worldwide distributed team) for production systems
This role is hybrid, with three days a week spent in our London office.
What Sets You Apart
You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.
Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.
- Proven experience as a TypeScript backend engineer building and operating large-scale production systems, including designing CI/CD pipelines, integrating observability tooling, and implementing structured logging, among other platform best practices
- Solid understanding of parallel and asynchronous programming, as well as non-blocking I/O
- Solid grasp of distributed systems fundamentals, including consistency models, replication, and asynchronous processing, with a clear understanding of their practical trade-offs
- Experience in developing REST API’s and knowledge of scalable architectures
- Knowledge of document databases (MongoDB) and API interaction tools (such as Postman, or similar)
- Hands-on experience building frontend applications using modern frameworks (e.g. React, NextJs), with the ability to deliver end-to-end features across the full stack — from API design to UI implementation
- Fluent written and verbal English language skills for work in international teams
- The aspiration to constantly improve yourself and learn new technologies and concepts
- A good understanding of Agile methodologies and participation in sprint events
- Ability to work in a hybrid environment
- AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.
Nice to Have:
- Experience with MACH principles and solutions composed in MACH environments
- Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2
- Experience integrating, implementing, and supporting at least one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy
Our Benefits
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
📈 Our equity participation program allows you to share in our success
For more information on our benefits, visit this page.
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.
For more information on our diversity, equity, inclusion, and belonging practices, visit this page.
Ready to apply?
Apply to commercetools
Senior Fullstack Developer (AIR Automations)
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At JetBrains, code is our passion. Ever since we started in 2000, we have strived to make the strongest, most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.
We are looking for a talented Full Stack Engineer to join our team and help build an innovative agentic-driven product. In this role, you’ll work across the entire stack – frontend, backend, and cloud infrastructure – designing, developing, and maintaining high-quality features. You’ll collaborate closely with product managers, designers, fellow engineers and AI-agents to deliver scalable, reliable, and user-friendly solutions.
Our tech stack:
- Primary: TypeScript, Node.JS, Nest.JS, React, Vitest (no legacy tech)
- Secondary: Kotlin/Java (for some backend services)
In this role, you will:
- Design, develop, and maintain end-to-end features across the frontend and backend.
- Collaborate with product and design teams to translate user needs into technical solutions.
- Write clean, efficient, and well-documented code.
- Integrate our product with internal and external APIs and services.
- Contribute to architecture decisions, scalability, and performance improvements.
- Participate in code reviews to ensure quality and best practices.
- Debug, troubleshoot, and resolve issues quickly.
- Optimize applications for speed, usability, and scalability.
- Stay up to date with emerging technologies, tools, and industry trends.
- Continuously improve development processes and practices.
We will be happy to have you on our team if you have:
- 6+ years of proven experience as a Full Stack Engineer or in a similar role.
- Solid engineering and architecture skills and ability to build reliable solutions.
- Focus on customer-oriented delivery and understanding of user needs and requirements.
- Deep understanding of backend & frontend development.
- Proficiency in multiple programming languages (e.g. TypeScript, Kotlin, Java, Python).
- Experience with relational and/or NoSQL databases (e.g. PostgreSQL, MongoDB, and MySQL).
- Understanding of cloud platforms (e.g. AWS, GCP, or Azure) and containerization (Docker or Kubernetes).
- Proficiency with version control systems (e.g. Git).
- Experience with testing frameworks (e.g. Jest, Vitest, and Playwright).
- Familiarity with authentication, authorization, and security best practices.
- Experience with AI agent development
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration abilities.
- A bachelor’s degree in computer science or engineering (or equivalent practical experience).
Why join JetBrains?
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Flexible work location. Enjoy the freedom to work from home or from the office.
- Remote work. Spend up to 30 days per year working remotely from abroad.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family.
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Relocation support. We help make your move as smooth and stress-free as possible.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-IM1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Ready to apply?
Apply to JetBrains
Software Engineer (f/m/d)
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Here you can find our German speaking jobs.
ABOUT US
Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations, family moves, or life transitions. It offers a secure and seamless rental experience across Europe.
Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski, Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europe’s housing infrastructure, it helps activate underutilized apartments and support the evolving ways people live and work today.
More than 63,000 apartments are currently listed, and the company employs a team of over 150 people.
Learn more at www.wunderflats.com. For media inquiries, please contact: press@wunderflats.com
Most engineering jobs are about optimizing a button or maintaining a legacy system. This is not one of them. At Wunderflats, our vision of "living and working anywhere" hinges on one thing: trust. Your mission as Software Engineer (f/m/d) will be to build and scale the engine of that trust — our core payments and pricing platform. You will own mission-critical financial systems from the database to the API to the user interface. If you're looking for leverage and direct impact on the business, this is it.
Does this sound like the right next step in your career? We would like to hear from you!
YOUR (FIRST) MISSION
-> The Contract Engine
Here is the catch: We want you to write as little code as possible.
At Wunderflats, we adapt to the market. Priorities can—and will—change every six months.
- If you fall in love with a single project (like the Contract Engine) and get upset when the mission shifts, do not apply.
- We need you to fall in love with our company, our agility, and the vision of taking over Europe.
- You will experience ambiguity. You will need resilience. Lean-Agile thinking isn’t a buzzword here; it’s a survival mechanism.
YOUR PROFILE
- You're a Systems Thinker: You don't just write code; you model systems. You think about race conditions, data consistency, and edge cases before they become production incidents.
- You Have a High "Say-Do" Ratio: You are accountable. You commit and you deliver. You communicate blockers with clarity and focus on outcomes, not activity.
- You're Product-Obsessed: You understand the "why" behind the "what." You push back on requirements that don't make sense and collaborate to find the simplest solution that solves the user's problem.
- You Thrive on Ownership: You want to own a problem, not just a ticket. You're comfortable taking a feature from an idea on a whiteboard to a deployed, monitored service.
- Core Strength: Significant professional experience building and shipping applications using Node.js and TypeScript. You know how to build robust, scalable backend services.
- Frontend Capability: You are proficient with modern React (with JS/TS) and have experience building and maintaining user-facing applications. Experience with Next.js is a strong plus.
Nice to have:
Experience here is a bonus, but your ability to engineer solutions is what matters.
- Platform: GCP, Kubernetes, Terraform, GitHub Actions
- Data: MongoDB Atlas
- API: GraphQL (Apollo/Nexus), some REST
While this is a full-stack role, the core challenge is on the backend. You are the engineer who is comfortable building a UI but is truly passionate about the reliability and architecture of the underlying financial systems.
OUR PITCH
- #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
- #radicalimpact: You will own a critical business domain. The code you write will move millions of euros and be the foundation of our platform's trust.
- #worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time.
- #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
- #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
- #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us.
- #welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis.
- #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more!
*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.
Ready to apply?
Apply to Jobs @ Wunderflats
At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users.
We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board.
We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages.
About the Role
As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes.
In the first 30 days:
- Be paired with an onboarding buddy who will introduce you to the world of equity management
- Get to know our engineering team, product managers, and designers
- Understand how your team’s surface area connects to the broader Ledgy platform
- Start contributing to the codebase with the guidance of experienced team members
In the first 3 months:
- Ship independently on impactful product features and improvements
- Participate in architecture discussions around scaling workflows, data models, and integrations
- Work alongside other engineers to implement robust, reliable data flows
- Develop a deep understanding of how companies manage and automate equity
- Participate in code reviews and help maintain our engineering standards
In the first 6–12 months:
- Take ownership of key features and improvements within your team’s domain
- Help shape the technical direction and architecture of Ledgy’s equity platform
- Collaborate with Product and Design to deliver polished, user-centric experiences
- Mentor other engineers and share expertise in automation, data modeling, and scalability
Teams we’re hiring for
Core Equity — Owns the foundational logic that powers Ledgy’s equity engine. Every equity-related event such as issuing shares, creating new pools, or adjusting ownership — generates transactions. This team defines and maintains the transaction logic, data model, and core domain behaviour that ensure Ledgy’s platform remains accurate, scalable, and compliant.
Workflows & Automation — Focuses on automating complex equity workflows and integrating with third-party services, including the trading exchange. The team builds systems that help company admins efficiently onboard and offboard employees, automate equity grants and terminations, and enable employees to sell their shares seamlessly once vested.
Reporting — Transforms Ledgy’s core equity data into financial, operational, and compliance reports. The team manages large, complex datasets and ensures reporting is accurate, performant, and reliable across jurisdictions and company structures. Their work powers the insights companies and auditors rely on for decision-making and transparency.
The job is a good fit if:
- You have 7+ years of experience working as a Software Engineer
- You're excited about the impact of equity on entrepreneurship and its real-world impact for companies
- You enjoy tackling complex financial data transformations and compliance requirements
- You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend
- You are excited to work with React, NodeJS, and MongoDB
- You thrive in collaborative environments and enjoy pair programming
- You take pride in creating robust, tested solutions for critical business operations
Being part of Ledgy means:
- Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country.
- We make space for your own professional development, with a generous yearly learning & development budget.
- This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling.
- For candidates based in London or Zurich we use a hybrid work model of 1 day in the office per week.
Our tech stack:
We have a modern, cohesive stack that lets us move fast while maintaining quality:
- Language: TypeScript
- Frontend: React, Tailwind CSS, tRPC
- Backend: tRPC, Node.js, MongoDB
- Infrastructure: GCP, Terraform Cloud, Kubernetes, Docker, Github Actions
The interview process:
- CV Review: we review your resume to see if we might be a good fit
- Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role
- Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE
- System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience
- Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values
- Offer 🎉
Ready to apply?
Apply to Ledgy
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
- BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
- BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
- Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
- CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
- DUNS 100 Best Tech Companies to Work for
- Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
- 2024 Inc. 5000 list for the 4th consecutive year!
- Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Who we seek:
We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative companies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running.
We're seeking someone based in Germany, who is bilingual in English and German.
What you’ll do:
- Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
- Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
- Stay up-to-date on relevant competitive solutions, products, and services/offerings
- Drive customer success with real-world knowledge and recommendations
- Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer
- Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers
What you’ll bring:
- Interpersonal communication, customer relationship, executive presentation skills
- Excellent organization skills and ability to multitask in a fast-paced startup environment
- Demonstrated ability to address customer needs and provide best practices
- Strong background in Big Data, AI, privacy, data governance, or information security
- Good troubleshooting abilities and a methodical approach
- Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
- Passion for demonstrating solutions and ability to provide technical input during the sales process
- Broad understanding of enterprise data architecture, privacy, and security technologies
- Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
- Desire to share knowledge through excellent documentation creation and RFI/RFP responses
- Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
- Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
- Proficient in Linux and container framework (Docker and Kubernetes)
- Minimum of 3 years in a pre-sales or consulting role within a multinational environment
- Bachelor’s degree in computer science or related discipline (master’s degree a plus)
What’s in it for you?!
Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.
- Equity participation - everyone shares in our success
- Flexible work arrangements
- Other compulsory benefits based on country of residence
Our Values:
We look for people who embody our values - Care, Do,Try & Shine.
- Care - We care about our customers and each other
- Do - We do what it takes to make a positive impact
- Try - We try our best and we don’t give up
- Shine - We shine and make it our mission to always stand out
#LI-YD1
#LI-Hybird
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
Ready to apply?
Apply to BigID