Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

 #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #Georgia #Kazakhstan #Armenia #UnitedArabEmirates #Belarus #Uzbekistan #Kyrgyzstan #Vietnam #London #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

#LI-Onsite

This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team 

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape. 

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use. 

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization. 

The Opportunity 

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department. 

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation. 

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving. 

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently. 

In This Role, You’ll Get To 

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence. 

• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions. 

• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments. 

• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design. 

• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production. 

• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection. 

• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability. 

• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness. 

• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations. 

• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections. 

• Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation. 

• Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability. 

• Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence. 

• Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness. 

What You’ll Need to Succeed 

• Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large-scale production environments. 

• Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility. 

• Strong hands-on expertise with Kubernetes and containerized platforms, including operating multi-cluster or multi-region environments at scale. 

• Strong software engineering ability with hands-on coding experience in Golang; proficiency in Python, Bash, or Shell scripting is also highly valuable. 

• Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination. 

• Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements. 

• Strong understanding of networking, service-to-service communication, and infrastructure architecture in large distributed environments. 

• Experience leading and improving continuous delivery / CI/CD capabilities and deployment workflows for engineering organizations. 

• Hands-on experience with service mesh technologies such as Istio, and a solid understanding of traffic management and platform observability patterns. 

• Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions. 

• Experience working with compliance, audit, or security-sensitive infrastructure requirements. 

#Bengaluru #Hyderabad #Pune #Chennai #Gurugram #Singapore #Seattle #SanFrancisco #SanJose #Bellevue #Redmond #Austin #NewYorkCity #Toronto #Vancouver #London #Dublin #Amsterdam #Berlin #Munich #Warsaw #Kraków #Wrocław #Prague #Brno #Barcelona #Madrid #Stockholm #Zurich #TelAviv #Sydney #Melbourne #Tokyo #Osaka #Seoul #Taipei #Hsinchu #Hong Kong #Shenzhen #Shanghai #Beijing #Hangzhou #HoChiMinhCity #Hanoi #KualaLumpur #Cyberjaya #Bangkok #Jakarta #SãoPaulo #MexicoCity #Oakland #SantaClara #Sunnyvale #MountainView #PaloAlto #SanDiego #LosAngeles #Boston #Chicago #Denver #Raleigh #Durham #Portland #Washington #Arlington #Dallas #Plano #Atlanta #Montreal #Ottawa #Waterloo #Calgary #Manchester #Cambridge #Bristol #Edinburgh #Cork #Utrecht #Eindhoven #Frankfurt #Hamburg #Cologne #Gdańsk #Poznań #Lisbon #Porto #Copenhagen #Helsinki #Oslo #Vienna #Budapest #Bucharest #Tallinn #Vilnius #Kaunas #Noida #Mumbai #Kochi #Coimbatore #Canberra

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity

We are seeking a Principal Engineer to drive innovation across our AI-powered data experience and platform infrastructure.

This role combines leading the development of AI-powered data querying — enabling users to ask business questions in natural language and receive actionable insights — while shaping the evolution of our data quality tools, and analytical engines such as StarRocks.

As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization.

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the development of AI-powered data querying solutions, enabling users to ask business questions in natural language and receive actionable insights.
• Architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data.
• Act as a hands-on technical leader, tackling complex challenges across AI query engines, data quality systems, and analytical engines.
• Collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools.
• Mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, data engineering, or related fields
• Strong hands-on experience with:
• SQL and large-scale data systems
• Modern analytical databases / data warehouses (e.g., StarRocks, Snowflake, BigQuery, ClickHouse)
• Backend development (e.g., Python, Java, Scala or similar)
• Experience building or working with:
• AI/LLM-based applications (e.g., text-to-SQL, conversational interfaces, cursor, copilots)
• Data platforms or analytical infrastructure at scale
• Strong understanding of data modeling, query execution, and performance optimization
• Proven ability to lead cross-team, high-impact technical initiatives
• Ability to navigate between deep hands-on work and strategic technical leadership
• Excellent communication skills with both technical and non-technical stakeholders

It's Great if you have:

• Experience with text-to-SQL systems or AI-driven data interfaces
• Experience implementing or scaling analytical engines such as StarRocks
• Background in data observability, quality, or governance frameworks
• Experience with tools like dbt, Airflow, Spark, or similar

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

Company Overview

Join Monks, a leading marketing and technology consultancy specializing in data, creative and digital media services. We are committed to innovation and driving results through data-driven strategies that help to realise significant growth for our clients and partners.

Role Overview

We are seeking a Growth Marketing Specialist, APAC to spearhead our outbound marketing initiatives aimed at enhancing demand generation and funnelling sales-qualified leads (SQLs) to our sales and client teams across APAC markets. Reporting to the APAC Managing Director, you will play a key role in driving our outbound growth initiatives across our breadth of specialist services pillars - including data, media, technology, and creative workstreams.

Key Responsibilities

• Outbound Marketing Strategy: Create and manage effective outbound marketing campaigns to generate and increase our volume of MQL and SQL. 
• Events Management: Lead the organisation of events, focusing on using in-person activities as a tool to generate brand awareness and lead generation.
• Stakeholder Collaboration: Work closely with senior stakeholders to provide strategic guidance and recommendations for marketing investment.
• Performance Measurement: Develop and implement measurement frameworks to assess marketing effectiveness and prove value to the business.
• Content Planning: Collaborate on the creation of content plans to promote service offerings across social media, events, and technology partnerships.
• Thought Leadership Development: Support subject matter experts in building personal brands through thought leadership initiatives.
• APAC Collaboration: Collaborate with and support all APAC markets to align strategies and share best practices, as well as with global marketing teams.

Qualifications

• Experience: 3+ years of experience in a growth marketing role, preferably within professional services, ad-tech or mar-tech sectors, building or influencing the marketing strategy. Experience managing events and driving leads from events is highly valued.
• Knowledge: Strong understanding of outbound marketing techniques and demand generation strategies, including SEO and SEM experience.
• Technical Experience: Experience with a variety of online marketing tools and techniques such as Google Ads/SEM, SEO, Social Media, Email Marketing, and more
• Skills: Excellent communication and interpersonal skills; ability to manage multiple senior stakeholders.
• Analytical Mindset: Experience in creating measurement frameworks for marketing campaigns.
• Creativity: Innovative thinker with the ability to bring new ideas to improve marketing efforts.

#LI-CX1

Company Overview

Join Monks, a leading marketing and technology consultancy specializing in data, creative and digital media services. We are committed to innovation and driving results through data-driven strategies that help to realise significant growth for our clients and partners.

Role Overview

We are seeking a Growth Marketing Specialist, APAC to spearhead our outbound marketing initiatives aimed at enhancing demand generation and funnelling sales-qualified leads (SQLs) to our sales and client teams across APAC markets. Reporting to the APAC Managing Director, you will play a key role in driving our outbound growth initiatives across our breadth of specialist services pillars - including data, media, technology, and creative workstreams.

Key Responsibilities

• Outbound Marketing Strategy: Create and manage effective outbound marketing campaigns to generate and increase our volume of MQL and SQL. 
• Events Management: Lead the organisation of events, focusing on using in-person activities as a tool to generate brand awareness and lead generation.
• Stakeholder Collaboration: Work closely with senior stakeholders to provide strategic guidance and recommendations for marketing investment.
• Performance Measurement: Develop and implement measurement frameworks to assess marketing effectiveness and prove value to the business.
• Content Planning: Collaborate on the creation of content plans to promote service offerings across social media, events, and technology partnerships.
• Thought Leadership Development: Support subject matter experts in building personal brands through thought leadership initiatives.
• APAC Collaboration: Collaborate with and support all APAC markets to align strategies and share best practices, as well as with global marketing teams.

Qualifications

• Experience: 3+ years of experience in a growth marketing role, preferably within professional services, ad-tech or mar-tech sectors, building or influencing the marketing strategy. Experience managing events and driving leads from events is highly valued.
• Knowledge: Strong understanding of outbound marketing techniques and demand generation strategies, including SEO and SEM experience.
• Technical Experience: Experience with a variety of online marketing tools and techniques such as Google Ads/SEM, SEO, Social Media, Email Marketing, and more
• Skills: Excellent communication and interpersonal skills; ability to manage multiple senior stakeholders.
• Analytical Mindset: Experience in creating measurement frameworks for marketing campaigns.
• Creativity: Innovative thinker with the ability to bring new ideas to improve marketing efforts.

#LI-CX1

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

About the Role

We are seeking a detail-oriented and proactive Analyst to join our People Services Excellence team. This role supports backend operations including invoice processing, vendor coordination, and budget reporting across People-related services such as Workplace Operations, Global Mobility, and Business Travel.

We value accuracy over speed, independent problem-solving, and full ownership of tasks from start to finish. You will work closely with People, Finance, Admin, and Real Estate teams to ensure timely payment processing and contribute to team efficiency and scalability.

Looking for candidates local to Thailand only 

Key Responsibilities

• Manage end-to-end invoice processing, ensuring accuracy, timely submission, and alignment with internal policies (Workplace Services, Visa, Work Permit, Business Travel, and Engagement activities)
• Coordinate with AP and cross-functional teams (Finance, Procurement, Admin) to ensure smooth invoice-to-payment processing; escalate issues when needed
• Maintain vendor communication and documentation, including invoice status tracking, PO monitoring, payment exceptions handling, and basic vendor inquiries
• Assist in tracking financial data for cost allocation purposes into monthly reports (under the guidance of the Manager)
• Coordinate with cross-functional teams (Finance, Procurement, Admin) mainly to ensure smooth invoice-to-payment processing; escalate issues when needed
• Collaborate with local office teams and global stakeholders to ensure smooth delivery and service fulfillment.
• Maintain operational trackers, invoice logs, basic reporting dashboards, and document filing repositories to support audit readiness and transparency
• Assist in budget tracking and generating monthly spend reports for internal review.
• Support ad hoc reporting requests by gathering invoice or spend-related data as assigned by the Manager.
• Participate in small-scale process improvement initiatives relevant to invoice management or administrative workflows.

Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field
• 2–4 years of experience in procurement operations, invoice processing, finance support, or business operations.
• Familiarity with invoice lifecycle, purchase request (PR) / purchase order (PO) processes, and expense reporting
• Experience handling invoices or payments across multiple entities, currencies or countries is a strong plus
• Good command of both written and spoken English
• Understanding of Thai VAT or withholding tax documentation (for Visa/Work Permit-related invoices) is advantageous

Technical Skills:

• Strong proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUP, pivot tables, charts)
• Experience with ERP systems such as Oracle, SAP, or Workday
• Comfortable using shared cloud platforms (Google Drive, SharePoint) for document organization
• Strong attention to data accuracy and version control

Core Competencies:

• Attention to details and accuracy
• Ownership and follow-through
• Effective communication and collaboration across departments (Finance, Procurement, Admin)
• High sense of responsibility, integrity, and professionalism
• Proactive, curious, and eager to learn and contribute to team success
• Ability to manage multiple tasks and deadlines effectively

Why Join Us?

• Be part of a growing and evolving team that drives operational excellence in People Services.
• Contribute to meaningful, cross-functional projects that impact workplace experience and operational efficiency.
• Gain hands-on exposure to finance, procurement, and global operations within a leading tech company.
• Build a strong career foundation blending financial operations, vendor management, and reporting skills, with opportunities for further growth.

About the Job

We are seeking a technically-minded, client-facing Pre-Sales to join our Thailand go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams

You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility

Minimum Qualifications

Experience & Technical Background

• 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
• Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.
• Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
• Experience working with enterprise clients in Thailand is essential.
• Native-level fluency in Thai and strong English communication skills are required.

Core Competencies

• Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.
• Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.
• Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.
• Language Skills: Professional fluency in Mandarin, Cantonese and English is required. 
• Travel Flexibility: Willingness to travel within Greater China and occasionally to Southeast Asia (Singapore, Jakarta) for client meetings and internal alignment.

Attributes We Value

• Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.
• Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements.
• Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.

Responsibilities

1.⁠ ⁠Technical Pre-Sales Solution Design

• ⁠Partner with theThailand sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
• Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
• Architect solutions that address complex cross-border flows between Thailand and Southeast Asia, ensuring compliance and optimal commercial outcomes.
• Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.

2.⁠ ⁠RFP / RFI Support & Technical Documentation

• Lead the technical response for RFPs and RFIs from enterprise clients in Thailand
• Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition
• Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle

3.⁠ ⁠Proof of Concept (POC) & Integration Advisory

• Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
• Guide clients through sandbox testing and integration planning, reducing time-to-go-live
• Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities

4.⁠ ⁠Voice of the Customer to Product

• Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams
• Stay ahead of competitor solutions and market trends in Thailand-SEA payments corridor, providing insights to inform product roadmap decisions
• Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team

5.⁠ ⁠Cross-Functional Collaboration

• Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities
• Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction
• Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

Do you enjoy solving complex technical problems?

At AppsFlyer, the Support Team is a critical part of AppsFlyer’s business. As a customer-obsessed company, our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience. Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success. In addition, the entire team is a crucial component of the feedback loop, working closely with the Engineering team to fix bugs, help the product evolve and help update our knowledge base articles. The role is highly collaborative and demands someone who can work across departments.

What you’ll do:

• Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication - 
• Work with the  Customer's App development team to troubleshoot any SDK implementation issues
• Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues
• Enrich our client Knowledge Base with relevant technical information.
• Create and lead support improvement processes across the company.

What you have:

• Passion for Superior Client Experience
• Fluent in Chinese and English
• Experience in technical customer support and superior communication skills for complicated issues. 
• Advanced experience (4+ years of experience) in SQL or other querying languages
• Mobile (iOS, Android) development/QA experience is a bonus. 
• Logical thinking. Action-oriented with strong organizational, analytical and problem-solving skills
• Highly adaptable, fast learner, inquisitive
• Multitasking and ability to work independently

Bonus Points:

• Web / mobile marketing and digital advertising experience
• Ability to integrate, test, and troubleshoot mobile SDKs
• Understand REST APIs
• Data analysis experience
• Being referred by an AppsFlyer team member

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

About The Job

As a Senior Consultant / Principal Consultant, you will be playing a key role in the delivery of projects and working on client site to deliver large-scale change initiatives for leading clients across Financial Services and/or Insurance sectors. You will be responsible for analysis, design, and consulting support, as well as developing an understanding of our client’s strategic direction and issues. Fitting that description, you will also need to be supremely motivated person and able to work in a team where clients become colleagues too.

Responsibilities

• Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
• Be the liaison between business and technical users and work to ensure project timelines and milestones are met.
• Responsible for delivering and managing projects, individuals workstreams, and communicating project statuses to senior management.
• Working on client site to deliver change initiatives for leading clients across financial services, including investment banking, retail banking, technology, wealth, and insurance.
  
  

Requirements

Key for this role is there is requirement to have a background in Financial Services and/or Insurance within one of our core capability areas:

• Digital Transformation
• Data Strategy, Data Management & Data Analytics
• Business & Finance Transformation
• IT Transformation
  
  

We are also keen to bring on those from a consulting background in other industries that can then apply these perspectives and techniques to our core sectors and capability.

We Are Looking For Exceptional Talent With The Following

• Minimum 5+ years of experience working as a management consultant with a top management consulting firm or in other generalist problem solving environments across the Financial Services and/or Insurance sectors.
• Strong emerging end-to-end generalist problem solving skills, e.g., defining, and deconstructing problems.
• Strong interpersonal and influencing skills; the ability to interact with colleagues at all levels and communicate effectively with stakeholders and clients, especially senior management.
• Produce high-quality verbal and written consulting deliverables (proposals, customer presentations, consulting reports) to effectively communicate project findings.
• Ability to think strategically, execute tactically, and enable cross-business and cross-functional teams.
• Strong understanding of Agile ways of working would be an advantage.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

#LI-KO1

#LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The Solution Architect plays a critical role in designing and delivering scalable, secure, and high-performing technology solutions that align with business objectives and enterprise architecture standards. This role focuses on translating business and technical requirements into end-to-end solution designs while ensuring architectural consistency, operational efficiency, and long-term sustainability.

What You’ll Do

• Design end-to-end solution architectures aligned with business, technology, and enterprise objectives
• Translate business requirements into scalable and maintainable technical solutions
• Produce architecture deliverables including solution diagrams, integration flows, technical specifications, and architecture decision documents
• Define and apply architectural patterns, standards, and best practices across projects and platforms
• Collaborate with business, product, engineering, and infrastructure teams throughout the delivery lifecycle
• Design solutions across cloud, on-premise, and hybrid environments
• Define integration approaches using REST APIs, messaging platforms, and middleware technologies
• Ensure solutions meet non-functional requirements including security, performance, scalability, availability, and reliability
• Support technical governance, architecture reviews, and solution approvals
• Provide technical leadership and guidance to engineering and delivery teams
• Identify technical risks, dependencies, and constraints, and recommend mitigation approaches
• Contribute to continuous improvement of architecture standards, frameworks, and delivery processes
• Support Agile delivery teams through backlog refinement, solution clarification, and implementation guidance

What We’re Looking For

• Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, or a related field
• 7–10+ years of experience in software engineering, system design, or IT architecture
• 3–5+ years of experience in a Solution Architect, Technical Architect, or equivalent role
• Strong experience designing enterprise-grade applications and distributed systems
• Solid understanding of architectural patterns, system integration, and modern application design principles
• Experience producing architecture artifacts such as solution diagrams, architecture blueprints, and technical documentation
• Strong knowledge of cloud platforms, on-premise infrastructure, and hybrid environments
• Experience with REST APIs, messaging systems, and integration middleware technologies
• Strong understanding of non-functional requirements including security, scalability, availability, and performance
• Experience designing solutions aligned with enterprise security and compliance standards
• Excellent communication and stakeholder management skills across technical and non-technical audiences
• Experience working within Agile/Scrum delivery environments

Additional Skills & Experience

• TOGAF or equivalent architecture certification preferred
• Experience within Financial Services, Banking, Insurance, Telecommunications, E-commerce, or Enterprise Technology environments
• Familiarity with DevOps, CI/CD pipelines, and modern engineering practices
• Knowledge of microservices, event-driven architecture, and containerization technologies
• Experience working with architecture governance frameworks and technology roadmaps
• Ability to work independently while collaborating effectively across cross-functional teams
• Proactive, organized, and able to manage multiple priorities in fast-paced environments
• Availability to work onsite 5 days per week in Sathorn, Bangkok

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build and operate world-class products efficiently and reliably. Our TPMs play a key role in bridging business, data, and technology—translating complex needs into scalable solutions that empower teams across the company. 

The Observability domain ensures Agoda’s systems are visible, traceable, and resilient—helping us maximize uptime and minimize recovery time from incidents so customers always enjoy the best experience possible. This includes building and evolving our platforms for telemetry, distributed tracing, anomaly detection, alerting, and incident management. The work is both highly technical and highly impactful, sitting at the core of Agoda’s Production Excellence. 

The Opportunity 

As a Technical Product Manager for Observability, you will lead the vision, roadmap, and delivery of Agoda’s observability platforms. You’ll collaborate with engineers, SREs, and data scientists to strengthen our ability to detect, prevent, and resolve production issues faster—leveraging data and AI to drive smarter, more proactive monitoring. 

This is a high-impact role that shapes how Agoda builds reliable, scalable systems powering millions of traveler experiences every day. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement.
• Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery.
• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions.
• Balance product velocity with technical debt and operational risk, working closely with senior engineers.
• Define and track key metrics to measure platform impact.
• Collaborate with data scientists to apply ML/AI techniques.
• Communicate effectively across all levels—especially during complex or time-sensitive situations.
• Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch.
• Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda. 

What You’ll Need to Succeed: 

• 3+ years of technical product or program management experience in a fast-paced environment.
• 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Strong product management and communication skills, with the ability to influence without authority across technical and business teams.
• Proven ability to define vision and strategy, set clear priorities, and deliver measurable impact.
• Experience managing complex, cross-functional technical initiatives end-to-end.
• Excellent stakeholder management and presentation skills; able to simplify complex technical concepts.
• Familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Analytical and data-driven mindset; comfortable using metrics, dashboards, or SQL to support decision-making.
• Highly organized and adaptable, able to manage multiple priorities and navigate ambiguity.
• Hands-on experience with product management tools (e.g., JIRA, Confluence).
• Energetic, curious, and proactive—the drive to “figure things out” and make meaningful improvements. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. 

The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. 

The Opportunity 

As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. 

This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. 
• Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. 
• Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. 
• Enable safer and more efficient releases through automation, standardization, and platform guardrails.
• Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. 
• Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards.
• Balance delivery velocity with reliability, capacity management, and cost efficiency.
• Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. 
• Communicate clearly across engineering and leadership, including during complex or high‑impact production situations.
• Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. 
• Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically.

What You’ll Need to Succeed: 

• Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. 
• Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. 
• Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency.
• 3+ years of experience in technical product or program management within a highly technical environment.
• Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority.
• Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams.
• Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms.
• Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions.
• Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms.
• Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact.
• Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements.
• Hands‑on experience with product and delivery tools such as JIRA and Confluence.
• Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Technical Product Manager – ML & LLM Platforms

The Opportunity
Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous.
We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications.

You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents — ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development.

This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications — but to enable them to be created and iterated on with increasing automation and minimal human friction.

In This Role, You’ll Get to 

• Define and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platforms
• Shape how teams productionize ML models and LLM-powered applications
• Identify platform gaps, scalability constraints, and optimization opportunities
• Drive the evolution of our platform to support AI-native development workflows and coding agents

Requirements & Opportunity Discovery

• Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams
• Translate complex technical needs into clear product requirements and prioritization frameworks
• Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity
• Balance experimentation flexibility with governance, safety, and cost efficiency

Execution & Delivery

• Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis
• Partner closely with engineering to balance platform scalability, performance, and technical debt
• Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems
• Drive adoption through documentation, training, and internal evangelism

AI-Native Platform Evolution

• Collaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agents
• Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions
• Help define guardrails and workflows that allow safe, reliable AI-assisted development

What You’ll Need to Succeed

• 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain
• 2+ years of technical product or program management experience in fast-paced, high-scale environments
• Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines)

Technical Depth

• Strong understanding of ML systems and model lifecycle management
• Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.)
• Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers
• Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs

Leadership & Mindset

• Strong cross-functional leadership skills and ability to influence without authority
• Comfortable operating in ambiguity and rapidly evolving technological landscapes
• Excellent communication skills — able to translate between business, platform engineering, and AI application teams
• Proactive, structured thinker with a strong problem-solving mindset
• High ownership and bias for impact

Why This Role Is Unique

• You will shape how AI is built at scale inside Agoda.
• You will influence the evolution of our internal platforms toward AI-native and agent-compatible development.
• You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.
• Your work will directly accelerate Agoda’s ability to deliver AI-powered experiences to millions of customers worldwide.

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact:

As a Growth Partner, you will be a strategic powerhouse, blending deep analytical expertise with visionary leadership. You will lead the charge in defining strategic direction, developing innovative, data-driven plans that significantly boost client ROI and accelerate agency growth. Your core mission will be to uncover hidden truths within complex data, translating them into boardroom-ready insights and compelling narratives that reshape how brands think about their business and drive new opportunities. You will serve as a senior expert, overseeing strategic initiatives across various teams and integrating cutting-edge technology and consumer data into our approach.

Key Responsibilities:
1. Strategic Vision & Leadership:

• Define and articulate the strategic vision for key clients and the agency, ensuring the delivery of high-quality, innovative, and creative media and business solutions.
• Lead the analytical development on multi-market pitches, sourcing and synthesizing data from a diverse range of conventional and unconventional sources.
• Drive the strategic "red thread" that anchors pitch narratives, connecting disparate data points into compelling stories that demonstrate deep market understanding and reveal opportunities competitors might miss.
• Challenge pitch teams with provocative insights and intelligent assumptions, clearly articulating reasoning and confidence levels when complete data is unavailable.

2. Client & Business Growth:

• Lead new business pitches, acting as a senior strategic advisor to key clients to foster retention, expansion, and long-term partnerships.
• Craft narratives that transform complex analyses into clear, actionable insights, easily understood and acted upon at the C-suite level.
• Support the wider marketing team and planning with thought leadership rooted in data-driven insights, helping to refine group and agency propositions.

3. Data & Insight Excellence:

• Pioneer creative approaches to combining disparate data sources, from consumer behavior and cultural trends to macroeconomic indicators, to unlock strategic advantages.
• Utilize analytics and consumer data to identify market trends, emerging opportunities, and competitive advantages.
• Build robust analytical frameworks that can be replicated across pitches while maintaining the flexibility to address unique client challenges.
• Partner closely with Choreograph and internal data teams to access and leverage WPP's full data ecosystem, including WPP Open capabilities.
• Identify gaps in our data partnerships and proactively source new data streams in anticipation of client and pitch needs.
• Develop methodologies for rapid insight generation to meet demanding pitch timelines.

4. Innovation & Best Practice:

• Drive the adoption and integration of WPP tools, non-WPP new media tools, and cutting-edge technologies (including AI) and best practices across the agency.
• Create scalable frameworks for insight development across the growth community.
• Maintain a dynamic repository of timeless insights, analytical approaches, and data sources for pitch teams, documenting and sharing breakthrough insights that have changed pitch outcomes.
• Anticipate future client needs by analyzing market trends and emerging data sources.

5. Cross-Functional Collaboration & Leadership:

• Brief and guide planning teams on analytical approaches and insight development, ensuring strategic alignment.
• Partner with agency brand strategic leadership to ensure insights effectively inform creative and media strategies.
• Work closely with product teams to understand platform capabilities and how they enhance our analytical offerings.
• Build productive relationships across WPP operating companies to access diverse data and insights, fostering a collaborative ecosystem.Proven ability to work effectively with all teams and senior stakeholders, influencing outcomes without direct authority.

Skills and Experience

• Experience: A minimum of 10 years of relevant professional experience is required in strategic planning within a media, digital, or growth-focused agency environment, with a proven track record as a seasoned analyst and strategist. We welcome qualified candidates from diverse backgrounds. Prior experience with WPP proprietary internal network tools is not required, as comprehensive training will be provided.
• Analytical Prowess: Exceptional proficiency in analyzing audience data, performance analytics, market research, and complex quantitative and qualitative data to derive actionable insights and uncover hidden truths. Ability to make intelligent assumptions and projections when complete data is unavailable.
• Strategic & Critical Thinking: Demonstrated ability to define strategic direction, challenge conventional thinking, anticipate future client needs, and translate complex data into clear, actionable C-suite insights.
• Communication & Storytelling: Exceptional storytelling, presentation, and negotiation skills, capable of crafting compelling narratives and selling sophisticated strategies to C-suite clients and internal stakeholders.
• Leadership & Collaboration: Proven ability to lead, mentor, and inspire teams, work effectively with senior stakeholders, and foster cross-functional collaboration across diverse internal and external groups (WPP OCs, data teams, creative/media teams).
• Technical Savvy: Familiarity with industry media tools (e.g. Nielsen), new media tools, AI applications, and various data ecosystems relevant to media and marketing.

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

ROLE PURPOSE AND DESCRIPTION

QUALIFICATIONS

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

You will be responsible for the creation of SEO proposal and statement of work and expected to have a broad understanding of all aspect that effect SEO strategy and performance; Technical SEO, Onpage & Offpage SEO, search intent and consumer insights, website UX, content strategy, content marketing, content creation and content development process as well as conversion rate optimization.

Reporting of the role
This role reports to the SEO Associated Director 

3 best things about the job:
You will work with high-profile, recognized client sites, where a small change can make a big impact.

• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

Measures of success –
In three months, you would have:

• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency
• Train and further develop existing team members on advanced SEO strategy development.

In six months, you would have:

• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables
• Train and further develop existing team members on advanced SEO strategy development.

In 12 months, you would have:

• Client retention and growth of Agency to meet and exceed revenue targets
• Fully managing all assigned clients requiring only high level oversight from Director on client’s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.

Responsibilities of the role:
Client service

• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.

Strategy

• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.

Planning and Performance

• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client’s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.

Team Management

• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.

Relationship

• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client’s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce)
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies
• Positive relationships with suppliers and creation of new initiative to continue service expansion.

What you will need:

• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills – HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

You will be responsible for the creation of SEO proposal and statement of work and expected to have a broad understanding of all aspect that effect SEO strategy and performance; Technical SEO, Onpage & Offpage SEO, search intent and consumer insights, website UX, content strategy, content marketing, content creation and content development process as well as conversion rate optimization.

Reporting of the role
This role reports to the SEO Associated Director 

3 best things about the job:
You will work with high-profile, recognized client sites, where a small change can make a big impact.

• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

Measures of success –
In three months, you would have:

• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency
• Train and further develop existing team members on advanced SEO strategy development.

In six months, you would have:

• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables
• Train and further develop existing team members on advanced SEO strategy development.

In 12 months, you would have:

• Client retention and growth of Agency to meet and exceed revenue targets
• Fully managing all assigned clients requiring only high level oversight from Director on client’s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.

Responsibilities of the role:
Client service

• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.

Strategy

• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.

Planning and Performance

• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client’s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.

Team Management

• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.

Relationship

• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client’s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce)
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies
• Positive relationships with suppliers and creation of new initiative to continue service expansion.

What you will need:

• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills – HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise

The Campaign Delivery team creates an effective link between the client-facing Agency teams and the WPP Media teams. The Campaign Delivery team ensures that comprehensive briefs are received from the Agency teams and ensures that WPP Media specialists meet clients’ expectations by achieving campaign KPIs in a timely manner and through embedding operational excellence. They also support the delivery of tasks such as reporting output, offering insights and recommendations across strategic planning and agency pitches.

The following are the responsibilities of the WPP Media Campaign Delivery team, and the varying degree of complexity is subject to individual job level:

• Ensure understanding of all WPP Media Agencies brand portfolio, deliverables and campaign KPIs
• Strong understanding of media behaviors and how the target audience interacts with specific channel delivery, and ensure common understanding across WPP Media
• Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
• Provide technical perspective in client meetings when specific expertise is required
• Maintain quality control and assurance practices across the assigned cluster of clients and proactively advise Agencies on campaign improvements
• Maintain and comply with finance processes (such as month-end reconciliations), WPP Media policies and procedures
• Facilitate and influence cross-function collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
• Encourage knowledge sharing and continuous learning
• Serve as key point of contact on brief delivery responses and work with WPP Media Agency Planner in developing tactical strategies/responses
• Compile all necessary media recommendations (i.e. media schedules) from respective WPP Media Buying teams
• Oversee end-to-end project management of campaign brief and delivery
• Be responsible across all campaign tracking and reconciliation requirements (including KPI delivery)
• Support the Director of Campaign Delivery team to strategize key account campaigns and ensure optimal delivery and performance alongside all WPP Media Agencies and WPP Media Buying teams
• Share regular updates with Agencies on campaign performance, such as in-flight optimizations and necessary schedule adjustments
• Assist WPP Media Agencies on consolidating data for ad hoc reports (e.g. CSI/Savings Report/Cost Avoidance)
• Deliver holistic cross-channel campaign analysis (i.e. mid and post campaign reports), working with respective buying teams to provide actionable insights and optimisation recommendations
• Identify new product opportunities that will enhance clients’ digital presence
• Roll out test-and-learn initiatives to drive continuous improvements in campaign performance
• Take an active role in developing broader biddable or digital strategic recommendations and best practices to scale impact at market and regional level
• Any other projects or tasks as assigned from time to time

Qualifications and Skills

• Bachelor’s degree, or equivalent diploma, in disciplines such as STEM, Digital Advertising/Media, Mass Communication, or relevant experience
• 3+ years of hands-on experience in at least one of the biddable channels (Social/Search/Programmatic)
• At least 1 year within internal/external engagement capacity
• Strong experience in end-to-end project/campaign management
• Solid understanding of digital media ecosystem and technology
• Project management skills and ability to handle multiple stakeholder levels
• Able to effectively develop and motivate people to achieve joint goals
• Meticulous attention to detail and effective communication skills
• Able to efficiently prioritize and delegate tasks in a fast-changing environment
• Knowledge and passion for digital marketing: digital display, digital branding, digital direct response, SEM, video & mobile
• Able to synthesize large amounts of information, news, data, and research into the most relevant insights for your accounts and clients
• Ability to influence without authority
• Leadership skills demonstrated by self-confidence, good judgment, sound decision-making, empathetic listening, flexibility, self-motivation, and ability to challenge the status quo
• Team player mindset, with the ability to receive and provide feedback professionally, and collaborate in a cross-functional environment
• Strive for excellence by setting high standards, committing to continuous improvement, and delivering results despite constraints
• Strong relationship skills, with awareness and respect for diversity

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Opportunity
 You will own and shape accounting across multiple countries in a fast-moving, global OTA — not just running the books but rethinking how accounting creates strategic value. Partner closely with business leaders, tax authorities, auditors, external advisors, and Agoda’s group brands to deliver timely reporting and enable new product and market launches across multiple legal entities.

This role blends accounting leadership, projects, and internal consulting. You’ll lead cross-functional projects to improve balance-sheet reconciliations, streamline one‑off adjustments, and design scalable end‑to‑end processes that reduce cycle times and strengthen controls. You’ll also help craft a long‑term vision for the teams you influence and mentor colleagues to raise technical and process capabilities.

We encourage experimentation with AI and automation — from intelligent reconciliation to anomaly detection and predictive close timelines — turning novel ideas into production improvements that free the team for higher‑value analysis. If you’re motivated by systems transformation, measurable impact, and working in an agile environment with varied products and stakeholders, this role gives you the autonomy and scope to make it happen 

In this Role, you’ll get to:  

Financial Accounts 

• Prepare complete details and accurate accounts for all entities, including a group consolidation 

• Manage month-end and year-end closes in a fast-paced, deadline-driven and regulated environment, and drive continuous improvement of close processes 

• Report accurate, timely and insightful monthly management accounts and financial updates for management review 

• Motivate management accounting/nominal ledger team to take further responsibility for accounts input and preparation processes, and ensure career development in a supportive manner 

• Manage and liaise with auditors, IT review and tax computation processes from planning to filing in an efficient and effective manner 

• Collaborate with other finance managers to support overall department goals and objectives 

• Advise staff regarding the handling of non-routine reporting transactions 

• Manage and oversee the daily operations of the accounting department 

Accounting Controls 

• Ensure accounting, associated IT systems and internal control environment are in compliance with Corporate policy as well as SOX requirements and US GAAP. 

• Responsible for review of journal entries 

• Review reconciliations of all significant account balances including bank accounts and fixed assets, debtors and creditors, and report significant exceptions to management 

• Guides other departments by researching and interpreting accounting policy, applying observations and recommendations to operational issues 

Tax 

• Understand key concepts of tax returns (i.e. corporate income tax, withholding tax and indirect taxes) in foreign jurisdictions where the company has legal presence 

• Provide tax team with accurate information for the purpose of tax compliance in local and foreign jurisdictions 

Projects 

• Manage and implement the Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing and performing UAT, designing new workflow, monitoring post-go-live processes, and troubleshooting  

• Identify and drive process and technology improvement opportunities  

What you’ll Need to Succeed: 

• Bachelor’s or Master’s degree in accounting, Finance, or a related field. 

• 6+ years of accounting experience, with strong knowledge of full-set accounting and financial reporting. 

• Practical knowledge of internal controls and compliance and familiarity with international accounting standards. 

• Experience working with ERP systems and contributing to system, process improvement, or cross-functional projects. 

• Strong analytical and problem-solving skills, with the ability to improve processes and adapt in a fast-paced environment. 

• Strong communication, stakeholder management, and leadership skills. 

• Excellent command of written and spoken English. 

It’s good if you have. 

• Experience with Oracle ERP 

• Familiarity with US GAAP and practical experience with SOX 

• Professional accounting qualifications such as CPA, ACCA, CA, CMA, or equivalent. 
   

What you’ll get:   

• A relocation package including visa-sponsorship to help you and your family get here comfortably.   

• Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit   

• Employee resource groups for every culture and background 

• Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.   

• Professional growth and learning budget, including several in-person development programs for each stage of your career. 

• The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.   

#Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #FinanceManager #AccountingManager #Reporting #Controlling #GL #CPA #Generalledger #FinanceJobs #AccountingJobs #JobOpportunity #NowHiring #JoinOurTeam #FinanceCareers #AccountingCareers #Reconciliation #FinancialOperations #ClosingActivities

Associate Manager, Partner Communications:

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will support the end to end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive ecommerce revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Senior Manager, Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

• You’re an ideas-person, balancing creative flair, data insights and sound commercial sense
• You’re analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You’ve done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You’re technical enough to discuss flows, logic and data with IT geeks, but you don’t let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You’re used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything – to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
• You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
• Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

• A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters’ degree an advantage.
• At least 3 year’s relevant work experience in an analytical or data-driven marketing field
• Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
• Sound knowledge of digital marketing best practices, measures and metrics.
• Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
• Strong communication skills and attention to detail
• Solid project management skills
• Team management experience, including people development and KPI setting
• Experience using SQL and similar queries to analyze data

#STRA #ANLS #MRKT #3 #LI-TR2 #hongkong #singapore #hcmc #kualalumpur #mumbai #newdelhi #delhi #bangalore #bengaluru #hochiminh #jakarta #manila #hongkong #beijing #toronto #vancouver #berlin #paris #barcelona #london #madrid #bangkok #thailand #greater sao paulo #chennai #paris #dallas #netherlands #kolkata #seatle #warsaw #tokyo data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance metabase analytics shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will involve the end-to-end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Head of Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

• You’re an ideas-person, balancing creative flair, data insights and sound commercial sense
• You’re analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You’ve done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You’re technical enough to discuss flows, logic and data with IT geeks, but you don’t let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You’re used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything – to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
• You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
• Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

• A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters’ degree an advantage.
• At least 3 year’s relevant work experience in an analytical or data-driven marketing field
• Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
• Sound knowledge of digital marketing best practices, measures and metrics.
• Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
• Strong communication skills and attention to detail
• Solid project management skills
• Team management experience, including people development and KPI setting
• Experience using SQL and similar queries to analyze data

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

The Senior Analyst of Marketing Strategy will work at the intersection of Marketing, Analytics, Product, and Business Development to drive growth at Agoda. You will support decision-making at the highest level including answering critical questions including: 

• Where should we look to expand next? 
• How should we coordinate marketing investments to acquire new customers?  
• What should we do to stay one step ahead of our competitors in offering a best-in-class booking platform? 

We’re looking for the future leaders who take ownership, think critically, and adapt quickly. This position offers high visibility with senior management and with other departments within the company. This position is based in Bangkok, Thailand. Title will be determined based on experience and skillset.  

  
In This Role, You’ll Get To 

• Work with big data to analyze internal performance metrics and competitors to identify drivers of growth and build actionable recommendations. 
• Create dashboards and regular reports to update leadership on performance 
• Present Insights and recommendations to senior management 
• Collaborate with different teams to execute experiments and ensure recommendations are implemented.  

 What You’ll Need To Succeed

• Bachelor’s degree in a quantitative/numerical field; MBA or other advanced technical degree preferred 
• Strong ability to translate complex analysis into succinct actionable recommendations 
• Strategic thinking and and ability to create a structured approach to solving vague problem statements  
• Excellent skills in giving presentations to large senior audiences 
• Excellent interpersonal skills and ability to work with and persuade different levels, including senior management 
• Experience in and a passion for projects involving big data and statistical models leveraging SQL & Tableau 
• 3+ years’ experience in top-tier management consulting, investment banking, private equity, or Business Intelligence/Strategy for a fast-growing globally operating tech company. 
• Able to communicate fluently in English.  

#STRA #ANLS #MRKT #3 #LI-TR2 #hongkong #kualalumpur #mumbai #newdelhi #delhi #bangalore #hochiminh #jakarta #manila #hongkong #beijing #toronto #vancouver #berlin #paris #barcelona #london #madrid #sanfrancisco #newyork 

This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.

The Opportunity  

The B2B Marketing team at Agoda is seeking a Product Marketing Senior Analyst, to work on our content strategy efforts. The ideal candidate will play a pivotal role in defining and executing our product marketing strategy, ensuring that our products resonate with our target audience and achieve market success. You will work on various initiatives to enhance our brand visibility and create compelling narratives that resonate with our B2B partners and prospective partners which drive significant impact to the organization.  

Role Overview  

As the Product Marketing Senior Analyst, you will work on the development and execution of various communication strategies aimed at B2B partners. This role includes contributing to Agoda’s comprehensive product marketing strategies, working on our core product value propositions, optimizing all content efforts and measurement tracking, crafting materials for C-suite presentations, and collaborating with stakeholders across departments to identify and showcase our strengths in the B2B travel sector.  

Key Responsibilities   

• Develop and Implement Product Marketing Strategy: working on comprehensive strategies and materials that engage B2B audiences, elevate brand awareness, and deliver tangible business results across multiple business units.
• Craft Compelling Product Messaging: Develop messaging and positioning that differentiates our products in the market.
• Project Management of Cross-Functional Initiatives: Ensure alignment and effective communication among all stakeholders while managing cross-functional projects.
• Performance Analysis: Analyze product and channel performance metrics to refine marketing strategies and enhance product offerings.
• Enhance Sales Materials and Strategy: Design and execute go-to-market plans for product launches, including promotional campaigns, sales enablement, and training.
• Conduct Market Research: Identify partner needs and market trends to develop a competitive positioning strategy.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda’s brand story and core strategies to partners and C-suite executives. 

What You’ll Need to Succeed   

• Extensive Experience: A minimum of 2 years in product marketing, strategy, content marketing, or related roles—preferably in the tech industry. Experience in a B2B marketing environment is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to analyze data (SQL knowledge is a strong plus), translate data into actionable insights, and support content strategies and value propositions.
• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and Product Knowledge: Familiarity with the tech and travel industries, with experience in the online travel agency sector being a plus.
• Technical Proficiency: Knowledge of marketing automation tools, CRM systems, and analytics software is an advantage. 

Why Join Us?  

At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team! 

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

The Opportunity  

The B2B Marketing team at Agoda is seeking a Marketing Strategy Analyst (B2B Content Strategy) to work on our content strategy efforts. The ideal candidate will play a pivotal role in defining and executing our product marketing strategy, ensuring that our products resonate with our target audience and achieve market success. You will work on various initiatives to enhance our brand visibility and create compelling narratives that resonate with our B2B partners and prospective partners which drive significant impact to the organization.  

Role Overview  

As the Marketing Strategy Analyst (B2B Content Strategy), you will work on the development and execution of various communication strategies aimed at B2B partners. This role includes contributing to Agoda’s comprehensive product marketing strategies, working on our core product value propositions, optimizing all content efforts and measurement tracking, crafting materials for C-suite presentations, and collaborating with stakeholders across departments to identify and showcase our strengths in the B2B travel sector.  

Key Responsibilities   

• Develop and Implement Product Marketing Strategy: working on comprehensive strategies and materials that engage B2B audiences, elevate brand awareness, and deliver tangible business results across multiple business units.
• Craft Compelling Product Messaging: Develop messaging and positioning that differentiates our products in the market.
• Project Management of Cross-Functional Initiatives: Ensure alignment and effective communication among all stakeholders while managing cross-functional projects.
• Performance Analysis: Analyze product and channel performance metrics to refine marketing strategies and enhance product offerings.
• Enhance Sales Materials and Strategy: Design and execute go-to-market plans for product launches, including promotional campaigns, sales enablement, and training.
• Conduct Market Research: Identify partner needs and market trends to develop a competitive positioning strategy.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda’s brand story and core strategies to partners and C-suite executives. 

What You’ll Need to Succeed   

• Extensive Experience: A minimum of 2 years in product marketing, strategy, content marketing, or related roles—preferably in the tech industry. Experience in a B2B marketing environment is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to analyze data (SQL knowledge is a strong plus), translate data into actionable insights, and support content strategies and value propositions.
• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and Product Knowledge: Familiarity with the tech and travel industries, with experience in the online travel agency sector being a plus.
• Technical Proficiency: Knowledge of marketing automation tools, CRM systems, and analytics software is an advantage. 

Why Join Us?  

At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!  

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

The Opportunity:

A Marketing Specialist helps us scale our channels, improve our targeting and execute on ideas reaching millions of customers and driving a significant share of Agoda's overall performance.

As a Marketing Specialist, you will be working on all kind of projects - from large scale seasonal campaigns to machine-learning driven optimizations, using a variety of tools and learning all about customers behaviour.

Some typical activities that you will support are:

• Test, measure, decide: you will think, plan and collaborate on new test ideas to improve customer engagement, business results and system performance
• Cross-team collaboration: we are the voice of Agoda to the customers and there are many teams with something to say. You will work with them to understand the goal, design the communication, launch the campaign and measure the results
• Campaign execution: our team manages multiple channels and products and we are always looking for more. You will take ownership of some of those and maintain, monitor, optimize them and, possibly, help us create new ones.

In this Role, you’ll get to:

• Learn: From understanding how to improve and streamline the execution to learning technical concepts and details necessary to realize sophisticated ideas, we will help you become super-efficient and super-effective. In the process, you will learn all about CRM: when, how and with what to reach out to customers.
• Deliver value: our biggest constraint is not coming up with new ideas but managing to launch and test always more of them. By helping us with that you will effectively become a multiplier for our team's results.
• Test: prove your ideas by A/B testing changes to any of our communication products. Define your hypothesis, design the framework, launch the campaign, collect and analyze the results of large scale, quick delivery tests. Everybody's ideas are welcome and yours are no different.

This role is good for you if you:

• Are self-driven, self-organized and hard working: there is a lot to do here. It's fun, rewarding and you will learn tons along the way, but it's still a lot and we need someone who really wants to make a difference.
• Have the ambition to become something more: we hire for the long term and help people grow. You will learn a lot and get a real chance to progress in your career - and not necessarily as a Campaign Manager. Analyst, Project Manager, Account Manager: these are all possible growth trajectories if you show the right skills.
• Want a chance to learn how to innovate and always improve: Agoda is never happy with the status quo: we're on a quest for continuous improvement. You will learn how to review what you do, how to analyze data, how to come up with ideas and how to validate hypothesis before testing them and seeing what kind of results you can actually drive yourself.

What you’ll Need to Succeed:

• Great work ethics: you will do whatever it takes to deliver what has been agreed to
• Willingness and ability to learn: don't just execute, but also see how you can become always more efficient
• Detail oriented, organized and good time management skill 
• Familiarity with quantitative analysis (advanced Excel)
• Good command of the English language

It’s Great if you Have:

• Experience with Customer Marketing/Campaign Execution
• Bachelor Degree or higher from top university in a economics, statistics, engineering, finance, business administration or marketing subject
• Experience with basic SQL

#STRA#ANLS#MRKT#3#LI-TR2 #budapest #bangalore #newdelhi #jakarta #Phuket #bangkok 

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team: 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

The Opportunity:

We are looking for a talented, driven Finance Systems Analyst to join our Finance Innovation and Systems team. You will get to work on mission critical financial systems that handle core financial processes at Agoda. You will be involved in the design, testing and operations of our core financial systems to support operational excellence that the rapidly changing field of online travel requires. You will have opportunity to rethink the way financial processes are being done and drive decisions with regards to new feature enhancements as well as the optimal integrations with multiple systems.

Our ideal candidates would have experience in relational database management system (SQL Server, Oracle, MySql or other), ticket management systems such as JIRA, data analytics with strong attention to detail, organizational skills and ability to work independently in a fast-paced environment. Experience working with Robotic Process Automation (RPA) tools or Oracle Fusion ERP will be a plus.

In this Role, you’ll get to: 

• Work with cross-functional teams across finance and IT to resolve operational roadblocks within agreed SLA
• Administer Business-As-Usual applications including provisioning, configurations, operations, access review, and maintenance of these finance systems
• Create and maintain accurate and up to date process documentation (e.g. standard operating procedures, design documents etc.)
• Manage Service Requests (SRs), identify the root causes of the issues and work with relevant team to resolve any system issues or bugs
• Act as the subject matter expert and primary point of contact for all technical and integration issues for assigned finance systems
• Constantly look for ways to enhance our financial systems and processes

What you’ll Need to Succeed:

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, MIS, Accounting, or relevant discipline.
• At least one year of experience in managing financial systems operations (specifically ERP system)
• Basic knowledge and experience in SQL
• Strong problem solving and analytical skills
• Excellent interpersonal, communication, and technical writing skills
• Ability to thrive in a fast-paced, dynamic environment which may involve pivots/directional changes.
• Capability to support multiple projects with strict deadlines concurrently while providing daily business supports
• Good command of the English language, both written and spoken

It’s Great if you have:

• Experience in project management using various methodologies (e.g. Agile, SDLC)
• Experience working in data analytics
• Experience working with Oracle fusion ERP
• Experience with Robotic Process Automation (RPA) tools

Location: 

This is a Bangkok-based role, relocation support will be provided.

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About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

What You’ll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols

#LI-LW1 

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity

We are seeking a Principal Engineer to drive innovation across our AI-powered data experience and platform infrastructure.

This role combines leading the development of AI-powered data querying — enabling users to ask business questions in natural language and receive actionable insights — while shaping the evolution of our data quality tools, and analytical engines such as StarRocks.

As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization.

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the development of AI-powered data querying solutions, enabling users to ask business questions in natural language and receive actionable insights.
• Architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data.
• Act as a hands-on technical leader, tackling complex challenges across AI query engines, data quality systems, and analytical engines.
• Collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools.
• Mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, data engineering, or related fields
• Strong hands-on experience with:
• SQL and large-scale data systems
• Modern analytical databases / data warehouses (e.g., StarRocks, Snowflake, BigQuery, ClickHouse)
• Backend development (e.g., Python, Java, Scala or similar)
• Experience building or working with:
• AI/LLM-based applications (e.g., text-to-SQL, conversational interfaces, cursor, copilots)
• Data platforms or analytical infrastructure at scale
• Strong understanding of data modeling, query execution, and performance optimization
• Proven ability to lead cross-team, high-impact technical initiatives
• Ability to navigate between deep hands-on work and strategic technical leadership
• Excellent communication skills with both technical and non-technical stakeholders

It's Great if you have:

• Experience with text-to-SQL systems or AI-driven data interfaces
• Experience implementing or scaling analytical engines such as StarRocks
• Background in data observability, quality, or governance frameworks
• Experience with tools like dbt, Airflow, Spark, or similar

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

POSITION SUMMARY

We are looking for a passionate and resourceful Senior Software Engineer to join the EarnIn payroll services team.

In this role, you will participate in the design, development, and implementation of frontend and backend services that support the full suite of EarnIn Payroll’s products including our integration platform and payroll SaaS product. Your work will ensure backend systems and user-facing applications are well-aligned, intuitive, and reliable for payroll customers.

Come make a difference with us and have fun doing it! This position is hybrid from our Bangkok office as part of our expanding site. EarnIn offers excellent benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View, CA headquarters. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Contribute to the design and development of backend components such as payroll and tax processing engines, ledger services, and pay cycle management.
• Build and maintain services and APIs using Go (Golang), C#, or other modern languages, focusing on maintainability, security, and performance.
• Partner closely with frontend engineers to design APIs and data models that enable intuitive, performant, and scalable user experiences.
• Contribute to frontend development for the payroll SaaS product, helping build and maintain user-facing features that are reliable, accessible, and easy to use.
• Design, implement, and maintain services to integrate with partner platforms and expedite the customer onboarding process for EarnIn Payroll’s new SaaS product.
• Collaborate with product managers, designers, and other engineers to deliver features that meet the needs of payroll customers.
• Assist in investigating and troubleshooting production issues, learning to apply root cause analysis and propose improvements.
• Support the development of scalable and reliable microservices for time-critical financial workflows.
• Participate in code reviews, learning and applying best practices while improving your own coding skills.
• Help ensure features are delivered with quality and within agreed timelines.

WHAT WE'RE LOOKING FOR 

• 4+ years of professional software development experience (internships or projects may count).
• Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience.
• Experience building or contributing to modern frontend applications (e.g., React, Vue, TypeScript, or similar frameworks) and a strong appreciation for user experience and usability preferred.
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs) is a plus.
• Proficiency in at least one modern programming language (e.g., Go, Python, C#, or similar).
• Experience working with relational databases.
• Familiarity with cloud platforms (AWS preferred).
• Exposure to infrastructure-as-code tools (e.g., Helm, Kustomize, Terraform) is a plus.
• Interest in working with Kubernetes-based environments and learning to optimize for resiliency and scalability.
• Comfort collaborating across the stack, including working closely with design and product to translate requirements into user-facing functionality.
• Strong communication skills and a collaborative mindset.
• Ability to learn quickly, adapt to new challenges, and thrive in a fast-paced environment.

#LI-Hybrid

Realize your potential by joining the leading performance-driven advertising company!  

As an Advertising Account Management Director on the Enterprise team in our Bangkok office, you'll play a vital role in leading a team of Account Managers responsible for SEA to develop the growth strategy for an existing book of business. Working closely with the Sales Director and Country Manager, you'll align on regional priorities and drive strategic initiatives that accelerate business performance. Acting in a consultative sales capacity, this person will partner with cross-functional teams to lead client relationships and identify up-sell/optimization opportunities at scale.

To thrive in this role, you'll need:

• 6+ years of professional client-facing experience in the digital advertising space is a must
• Outstanding relationship management and client service skills preferably with expertise of brands within premium agencies
• Exceptional communication skills
• Strong critical thinking skills and ability to translate big data in a commercial and simplified fashion
• Ability to effectively prioritize and manage tasks within a fast-paced environment
• Demonstrated ability to work and collaborate within a high-performing team.
• Self-motivated, entrepreneurial, and comfortable dealing with ambiguity.  

Bonus points if you have:

• Strong network within SEA and TH markets
• Prior experience directly leading teams is an advantage, however we are open to consider candidates who have demonstrated leadership qualities from e.g. leading projects and initiatives

How you’ll make an impact:

As a Advertising Account Management Director, you’ll bring value by:

• Manage and develop the account management team based in Bangkok while fostering a collaborative environment that mirrors Taboola’s values and industry excellence
• Achieve quarterly revenue targets, with a significant focus on client retention as well as scaling up the existing advertising book of business
• Oversee the onboarding, training, performance management, career development, coaching and mentoring of the team
• Oversee internal education and training program for team members to ensure team is setup for success, have a thorough understanding of Taboola’s policies and procedures, and are subject-matter experts in their respective roles
• Understand business goals for book of business and anticipate needs to deliver optimal solutions
• Attend quarterly business reviews and strategic meetings with key clients throughout the year to establish senior level relationshipsElicit client feedback to act as internal advocate for our clients
• Collaborate with Product, Marketing and Technical Support teams to create positive client experiences and drive ongoing development of client solutions to meet market demand
• Work closely with the Sales Director and Country Manager to develop market penetration strategies, identify new business opportunities, and scale operations across SEA markets.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

About the job 

This role is ideal for someone who enjoys combining business understanding with strong technical and analytical skills. You will work closely with business stakeholders, product teams, data engineers, and other analytics professionals to transform complex data into meaningful insights and scalable BI solutions. 

In this role, you will get to:

• Design and develop dashboards and reports using tools such as QlikSense, Looker, Power BI, Tableau, or similar
• Translate business requirements into scalable reporting and analytics solutions
• Analyze complex datasets to identify trends, risks, and business opportunities
• Deliver insights and recommendations to support product, operational, and strategic decisions
• Build and maintain data models, semantic layers, and reporting structures
• Partner with Data Engineers to ensure data quality and reliable reporting
• Present findings to both technical and business stakeholders
• Support and mentor junior analysts where needed

You’ll be successful if you have:

• 3-5 years of experience in data analysis, business intelligence, or analytics
• Strong hands-on experience with QlikSense (a must) and other tools such as Looker, PowerBI
• Advanced SQL skills and experience working with large datasets
• Good understanding of data modeling, data warehousing, and reporting frameworks
• Strong analytical and problem-solving skills
• Excellent communication skills and ability to explain data clearly to business stakeholders
• Experience working with cross-functional teams in a fast-paced environment

It's a plus if you have:

• Experience with AWS, Azure, or GCP
• Familiarity with Spark, Databricks
• Experience in retail, e-commerce, or digital platform businesses
• Experience with data governance, BI strategy, or mentoring junior team members

APPLY NOW!

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About the job 

This role is suitable for candidates with a few years of project management experience who enjoy coordinating cross-functional teams, managing project timelines, and supporting successful delivery in a fast-paced environment.

In this role, you will get to:

• Support and manage end-to-end IT project delivery across software development, system implementation, and digital platform projects
• Coordinate project scope, timeline, budget, resources, and risks to ensure projects are delivered successfully
• Work with business users, internal teams, vendors, and external partners to align project requirements and priorities
• Track project progress, milestones, and KPIs, and prepare regular project status updates
• Facilitate meetings, follow up on action items, and ensure effective communication across project teams
• Identify project risks and issues, and support the implementation of mitigation plans
• Prepare and maintain project documentation, reports, and project plans
• Support vendor-related activities such as coordinating requirements, reviewing proposals, and managing delivery timelines
• Help drive continuous improvement in project processes and team collaboration

You’ll be successful if you have:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field
• At least 3 years of experience in IT project management, project coordination, or technology delivery
• Experience supporting software development, system implementation, or digital transformation projects
• Familiarity with SDLC and project management methodologies such as Agile, Scrum, or Waterfall
• Strong organizational and stakeholder management skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Good analytical, problem-solving, and communication skills
• Experience working with both technical and business teams
• Good English communication skills, both written and spoken