In this Role, you’ll get to:

• Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).  

• Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country  

• Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.  

• Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.  

• Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.  

• Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.  

• Responds to the needs and requests of hotel partners in a timely and effective manner.  

• Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.  

What you’ll Need to Succeed: 

• Bachelor’s degree  

• Minimum 3 years of experience in business development and/or account management  

• Strong interpersonal skills & ability to influence both external / internal stakeholders  

• Experience in internet/e-commerce preferred  

• Ability to convince  senior stakeholders with insight from data  and problem-solving skills 

• Team player with a professional “get it done” attitude and work ethic  

• Proven success in acquiring, building & maintaining long term customer relationships  

• Adapts well to change and able to work in a fast-paced environment.  

• Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   

• Strong Proficiency in English  

It’s great if you have:  

• Experience in Travel industry  

Are you looking for a unique opportunity to work at the cutting edge of travel? Would you want to work in a rapidly growing company with some of the sharpest minds in the industry?  How about living in one of the world’s most beautiful countries, one top-rated by expats? Then Agoda is the place for you!

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

The Director of Product, is a senior role overseeing a team of product owners that look after a major strategic customer facing initiative. This role is a hands on role deep in the details while developing an overall strategy focused on innovation and inspiring a highly skilled team.

This position is based in Bangkok and open to candidates worldwide. We will assist you with visa and relocation package, ensuring a smooth transition to working and living in Bangkok.

What’s the work like? Agoda’s product team is the company’s engine for innovation. You can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology – all at a scale that very few ecommerce companies in the world today can offer.

Responsibilities:

• Lead company-wide product innovation by overseeing the roadmaps and overall vision of the team. Relentlessly prioritize innovations to achieve growth goals
• Communicate your vision extensively with stakeholders across the organization, particularly in the marketing department
• Manage a team of product owners in supporting them to execute on their roadmaps.
• Act quickly on trends and opportunities by staying up to date on an extremely dynamic and competitive industry

Qualifications and experience:

• Extremely comfortable with data and analysis. Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working with designers solving complex user experience issues, preferably in an international ecommerce setting
• A hands on approach driven by a passion for rapidly designing and building projects, then A/B testing their success
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Ability to motivate and inspire a team to achieve beyond what they imagined possible

Preferred Qualifications:

• MBA, advanced math or engineering degree
• Able to design large data structures and write intermediate SQL queries

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/)

#sanfrancisco #sanjose #newyork #seattle #boston #sydney #brussels #toronto #paris #berlin #dublin #munich  #telaviv #amsterdam #london #PRDM #5 #LI-MK1

Get to Know our Team:  

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.  

The Opportunity: 

This is an exciting opportunity to lead, develop and grow a role within the Commercial and Corporate Team. Seeking a senior, seasoned, able, confident, curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands.  

This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model.

*This role is based in Bangkok, with relocation and work visa provided for those who aren't yet based in-market

**No full-remote options

In this Role, you'll get to:  

• Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO).  

• Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. 

• Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda. With a small team you will help develop junior team members coaching and mentoring.  

• Actively engage with Agoda senior management at a C-suite level.  

• Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes. You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy.  

• Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives.  

• For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart, innovative and P&L focused solutions. Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation.  

• As a true business partner, to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. 

• Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. 

• Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance – with a lens on efficiency and innovation.  

• Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply.  

• Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies, initiatives and innovation. You will work across the Agoda legal team driving collaboration, efficiencies and a deep level of cross team engagement.  

What you'll Need to Succeed: 

• 12+ years post qualified experience with a high level of impact. 

• Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams. High level of commercial awareness and business acumen. 

• Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals.  

• 1st class communication (verbal and written) and organization skills with high level of English proficiency. Exceptional legal drafting skills.  

• Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). 

• Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner. A passion to drive efficiencies and process improvement – including the use of Gen AI.  

• Qualified lawyer/attorney with current entitlement to practice. Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. 

• History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities, are simple, avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders.  

• Deep experience in dealing with general commercial contracting matters, B2B relationships, procurement and disputes – ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. 

• Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization. Create innovative solutions that take account of risk appetite and business goals. 

• Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration, consistency and alignment of operational practices. 

• Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. 

• Aligned with the Agoda values and in particular Legal Teams “Values in Action”.  

• A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. 

• Experience with travel industry/technology. 

• Ability to forge trusted relationships with colleagues around the world. 

#LI-DN2 #Bangkok #Kualalumpur #Amsterdam #London #Paris #NewDelhi #Jakarta #Singapore #Hongkong #berlin #Sydney #Melbourne #Milan #Rome #Madrid #Barcelona #New York #Vancouver #California

Job Details

• 💼 Revenue Team
• 📍 Thailand
• 🕜 Full-Time - Remote

What you will do

 You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.

We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. The BI team focuses on a core area of our product suite — a supportive, driven group with real opportunities for career growth and the chance to learn from experienced leaders.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
• You are fluent in written and spoken English and Thai.

Overview: 

We are looking for analysts to join the largest and fastest growing online hotel booking platform in Asia based in Bangkok, Thailand. Agoda is a strongly data driven organization: as a Data Analyst, your insights will impact strategic and tactical decisions driving business growth. 

Responsibilities:   

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis. 

Your work will be project-oriented, since you will get the opportunity to own analytical projects, starting from understanding stakeholder needs and problem definition, to the analysis and interpretation of results as well as communicating the findings to the Operational teams or other groups in Agoda (Marketing, Product, Partners Services). Typical analysis projects can be: 

• Predictive modeling, e. g. of customer wait times or future call demand 
• Segmentation of customers based on differing usage patterns of our customer service 
• Design and implementation of new dashboards for business users  

Responsibilities are: 

• Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making 
• Understand and report to your team and senior management on business performance 
• Ensure delivery of regular reports on time and without error 
• Self-manage delivery of analytical projects  
• Defining the business problem 
• Determining the analytical approach 
• Efficiently extract relevant data 
• Appropriately use statistical and data analysis techniques 
• Sharing your findings using impactful data visualizations and efficient communication 
• Balance multiple priorities, updating stakeholders on progress and expected delivery 
• Encourage and train department members in best practice use of Agoda data, analysis techniques and interpretation 

Qualifications and Experience 

• Bachelor’s degree in computer sciences, engineering, mathematics, statistics, data science or a related degree program with outstanding academic results 
• 4+ years of relevant experience, preferably working with large datasets and experimentation 
• SQL proficiency required: can extract data from large databases using SQL to develop data queries 
• Excellent problem-solving skills including the ability to analyze and resolve complex problems 
• Expert Excel user: able to understand and build complex spreadsheets 
• Strong business sense 
• Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds 
• Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines 
• Fluent in English both spoken and written – additional languages are a plus 

Attitude 

• Curious, proactive, practical and solution-oriented with “Get it done!” attitude 
• Data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels 
• Interested in telling an impactful story with analysis and smart data visualization, not just number crunch 
• Able and willing to share your opinion and propose ideas to improve operations based on data and have an impact on the customer experience 
• Able to work in a highly multi-cultural team 
• Attentive to detail and committed to data integrity 
• Aware of the importance of discretion, confidentiality, and ethical behavior 

Good to have (but not required) 

• Experience in management consulting 
• Expert in one data analysis package, such as R or Python 
• Experience with dashboarding / visualization software like Tableau 

What we offer 

• Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company 
• A clearly defined career path will help you to continuously develop your skills. 
• The chance to propose ideas to improve operations based on data and have an impact on the customer experience 
• Benefit: 
• Relocation package for employees joining from abroad 
• International health insurance 
• Annual performance bonus 
• Parking fees reimburse 
• Discount for Agoda employee booking on Agoda.com 

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Overview:

We are looking for analysts to join the largest and fastest growing online hotel booking platform in Asia based in Bangkok, Thailand. Agoda is a strongly data driven organization: as a Data Analyst, your insights will impact strategic and tactical decisions driving business growth.

Responsibilities: 

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis.

Your work will be project-oriented, since you will get the opportunity to own analytical projects, starting from understanding stakeholder needs and problem definition, to the analysis and interpretation of results as well as communicating the findings to the Operational teams or other groups in Agoda (Marketing, Product, Partners Services). Typical analysis projects can be:

• analyzing impact of higher performance of Customer Experience Specialists on customer satisfaction and loyalty
• analyzing processes to improve Customer Experience Specialists productivity
• assessing efficiency of recruitment programs for recruiting performant employees

Responsibilities are:

• Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making
• Understand and report to your team and senior management on business performance
• Ensure delivery of regular reports on time and without error
• Self-manage delivery of analytical projects
  • Defining the business problem
  • Determining the analytical approach
  • Efficiently extract relevant data
  • Appropriately use statistical and data analysis techniques
  • Sharing your findings using impactful data visualizations and efficient communication
  • Balance multiple priorities, updating stakeholders on progress and expected delivery
• (Encourage and train department members in best practice use of Agoda data, analysis techniques and interpretation)

Qualifications and Experience

• Bachelor’s degree in computer sciences, engineering, mathematics, statistics, data science or a related degree program with outstanding academic results
• 0-3 years work experience (Senior: 4+ years of relevant experience, preferably working with large datasets and experimentation)
• SQL proficiency required: can extract data from large databases using SQL to develop data queries
• Excellent problem solving skills including the ability to analyze and resolve complex problems
• Expert Excel user: able to understand and build complex spreadsheets
• Strong business sense
• Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds
• Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines and pressure
• Fluent in English both spoken and written – additional languages are a plus

Attitude

• Must be curious, proactive, practical and solution-oriented with “Get it done!” attitude
• Must be data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels
• Must want to tell an impactful story with analysis and smart data visualization, not just number crunch
• Able and willing to share your opinion and propose ideas to improve operations based on data and have an impact on the customer experience
• Able to work in a highly multi-cultural team
• Attentive to detail and committed to data integrity
• Aware of the importance of discretion, confidentiality, and ethics

Good to have (but not required)

• Experience in management consulting
• Expert in one data analysis package, such as R, Python or VBA
• Experience with dashboarding / visualization software like Tableau

What we offer

• Be part of a dynamic and exciting data-driven multinational team in a successful and fast growing tech company
• A clearly defined career path will help you to continuously develop your skills.
• The chance to propose ideas to improve operations based on data and have an impact on the customer experience
• Benefit :
  • Relocation package for employees joining from abroad
  • International health insurance
  • Annual performance bonus
  • Parking fees reimburse
  • Discount for Agoda employee booking on Agoda.com

#sydney #Melbourne #brussels #shanghai #beijing #prague #copenhagen #cairo #estonia #helsinki #paris #berlin #munich #hongkong #hcmc #dublin #telaviv #tokyo #kualalumpur #amsterdam #oslo #warsaw #krakow #moscow #singapore #seoul #barcelona #madrid #stockholm #taipei #bangkok #dubai #london #saintpetersburg #vilnius #budapest #newyork #sanfrancisco #losangeles ANLS #IT #4 #LI-MB1

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

The Opportunity:

In this role, you will be shaping and executing on the strategy and roadmap of merchandising campaigns at Agoda, from identifying the best product to merchandise on, to determining localized marketing strategy, to optimizing traffic and campaign ROI, to coordinating multi-department efforts. This role is a great opportunity to gain a broad range of knowledge as you will be innovating and experimenting on both the supply and demand sides of the business. Your daily activities will involve working with multiple supply organizations, learning about different consumer behavior across markets, strategizing a plan to optimize campaign results, and collaborating with marketing teams to achieve shared goals.  

In This Role, You’ll Get To 

Overview:

We are looking for analysts to join the largest and fastest growing online hotel booking platform in Asia based in Bangkok, Thailand. Agoda is a strongly data driven organization: as a Data Analyst, your insights will impact strategic and tactical decisions driving business growth.

Responsibilities: 

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis.

Your work will be project-oriented, since you will get the opportunity to own analytical projects, starting from understanding stakeholder needs and problem definition, to the analysis and interpretation of results as well as communicating the findings to the Operational teams or other groups in Agoda (Marketing, Product, Partners Services). Typical analysis projects can be:

• Predictive modeling, e. g. of customer wait times or future call demand 
• Segmentation of customers based on differing usage patterns of our customer service 
• Design and implementation of new dashboards for business users  

Responsibilities are:

• Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making
• Understand and report to your team and senior management on business performance
• Ensure delivery of regular reports on time and without error
• Self-manage delivery of analytical projects
  • Defining the business problem
  • Determining the analytical approach
  • Efficiently extract relevant data
  • Appropriately use statistical and data analysis techniques
  • Sharing your findings using impactful data visualizations and efficient communication
  • Balance multiple priorities, updating stakeholders on progress and expected delivery
• (Encourage and train department members in best practice use of Agoda data, analysis techniques and interpretation)

Qualifications and Experience

• Bachelor’s degree in computer sciences, engineering, mathematics, statistics, data science or a related degree program with outstanding academic results
• 0-3 years work experience (Senior: 4+ years of relevant experience, preferably working with large datasets and experimentation)
• SQL proficiency required: can extract data from large databases using SQL to develop data queries
• Excellent problem solving skills including the ability to analyze and resolve complex problems
• Expert Excel user: able to understand and build complex spreadsheets
• Strong business sense
• Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds
• Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines and pressure
• Fluent in English both spoken and written – additional languages are a plus

Attitude

• Must be curious, proactive, practical and solution-oriented with “Get it done!” attitude
• Must be data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels
• Must want to tell an impactful story with analysis and smart data visualization, not just number crunch
• Able and willing to share your opinion and propose ideas to improve operations based on data and have an impact on the customer experience
• Able to work in a highly multi-cultural team
• Attentive to detail and committed to data integrity
• Aware of the importance of discretion, confidentiality, and ethics

Good to have (but not required)

• Experience in management consulting
• Expert in one data analysis package, such as R, Python or VBA
• Experience with dashboarding / visualization software like Tableau

What we offer

• Be part of a dynamic and exciting data-driven multinational team in a successful and fast growing tech company
• A clearly defined career path will help you to continuously develop your skills.
• The chance to propose ideas to improve operations based on data and have an impact on the customer experience
• Benefit :
  • Relocation package for employees joining from abroad
  • International health insurance
  • Annual performance bonus
  • Parking fees reimburse
  • Discount for Agoda employee booking on Agoda.com

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team: 

The Supply Analytics team is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. 

The Supply Analytics team is a fast growing and dynamic team within Central Supply Team of Agoda. The team is responsible for developing and scaling a range of marketing solutions for accommodation partners focusing on growth, visibility, conversion, pricing recommendations and financial products, as well as advertising and display marketing solutions for businesses and travel organizations.

The team scope includes strategic planning, business development and sales operations, project management, contracting operations, risk assessment and collections operations, product development work and data analytics. Team members closely work with multiple internal stakeholders in product and tech, finance and legal, marketing and partner services in our HQ as well as in multiple offices around the world.

The Opportunity:  

The role sits within the Supply Analytics team under SOAP team of Partner Services, where new business ideas, and partnership types are incubated and scaled. As an Analyst/Senior Analyst at Agoda you will use your data skills and business mindset to make a difference in our fast-growing global business across our top hotel partners. This role will be involved in strategic projects and work closely with commercial owners and business stakeholders, using data to identify and translate business needs and opportunities into actionable initiatives.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• 2-6 years of experience in analytics/data science/insights/strategy.
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
• Experience in conducting A/B testing experimentation
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
• Strong experience in finding data insights and provide business recommendation to the business
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.
• Experience utilizing Python for Automation
• Knowledge of Pandas and other associated analytical packages
• An advanced level of SQL including parallel computation approaches (i.e. Spark)
• Tableau/other BI visualization experience

It’s Great if you Have:  

• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to Know our Team: 

The Supply, Operations, Analytics and Programs (SOAP) team is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. 

The Supply, Operations, Analytics and Programs (SOAP) team is a fast growing and dynamic team within Partner Services department of Agoda. The team is responsible for developing and scaling a range of marketing solutions for accommodation partners focusing on growth, visibility, conversion, pricing recommendations and financial products, as well as advertising and display marketing solutions for businesses and travel organizations.

The team scope includes strategic planning, business development and sales operations, project management, contracting operations, risk assessment and collections operations, product development work and data analytics. Team members closely work with multiple internal stakeholders in product and tech, finance and legal, marketing and partner services in our HQ as well as in multiple offices around the world.

The Opportunity:  

The role sits within the Supply Analytics team under SOAP team of Partner Services, where new business ideas, and partnership types are incubated and scaled. As an Analyst/Senior Analyst at Agoda you will use your data skills and business mindset to make a difference in our fast-growing global business across our top hotel partners. This role will be involved in strategic projects and work closely with commercial owners and business stakeholders, using data to identify and translate business needs and opportunities into actionable initiatives.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• 2-6 years of experience in analytics/data science/insights/strategy.
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
• Experience in conducting A/B testing experimentation
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
• Strong experience in finding data insights and provide business recommendation to the business
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.
• Experience utilizing Python for Automation
• Knowledge of Pandas and other associated analytical packages
• An advanced level of SQL including parallel computation approaches (i.e. Spark)
• Tableau/other BI visualization experience

It’s Great if you Have:  

• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluisdata representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team: 

The Supply Analytics team is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. 

The Supply Analytics team is a fast growing and dynamic team within Central Supply Team of Agoda. The team is responsible for developing and scaling a range of marketing solutions for accommodation partners focusing on growth, visibility, conversion, pricing recommendations and financial products, as well as advertising and display marketing solutions for businesses and travel organizations.

The team scope includes strategic planning, business development and sales operations, project management, contracting operations, risk assessment and collections operations, product development work and data analytics. Team members closely work with multiple internal stakeholders in product and tech, finance and legal, marketing and partner services in our HQ as well as in multiple offices around the world.

The Opportunity:  

The role sits within the Supply Analytics team under SOAP team of Partner Services, where new business ideas, and partnership types are incubated and scaled. As an Analyst/Senior Analyst at Agoda you will use your data skills and business mindset to make a difference in our fast-growing global business across our top hotel partners. This role will be involved in strategic projects and work closely with commercial owners and business stakeholders, using data to identify and translate business needs and opportunities into actionable initiatives.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• 2-6+ years of experience in analytics/data science/insights/strategy.
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
• Experience in conducting A/B testing experimentation
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
• Strong experience in finding data insights and provide business recommendation to the business
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.
• Experience utilizing Python for Automation
• Knowledge of Pandas and other associated analytical packages
• An advanced level of SQL including parallel computation approaches (i.e. Spark)
• Tableau/other BI visualization experience

It’s Great if you Have:  

• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to Know our Team:  

Collections function within the Credit Risk and Collections team is responsible for overdue collections from hotel partners for various product offerings. This is done using a blended approach of utilizing the in-house collections team and external debt collection companies and law firms. This team is expanding, and we are looking for a Collections Specialist – to be part of our inhouse collection team. This role will be based in Bangkok, Thailand. 

The Opportunity: 

As a Collections Specialist, you will be working closely with our hotel partners to ensure collection of outstanding balances owed to Agoda. This will be an Individual contributor role, and you will also get the opportunity to work in close coordination with different stakeholders across Agoda. Additionally, you will also contribute and improve operational and collection efficiency in your respective domain, collaborate with internal stakeholders to implement value to add ideas into practice. You will also get a chance to work on other important projects being run within the team. 

In this role, you’ll be required to:  

• Recovers overdue payments from partners via calls and emails 

• Have strong negotiation skills to convince partners to pay the dues as per the contractual terms 

• Negotiate repayment plans and encourage partners to find mutually acceptable solutions. 

• Meet the monthly assigned collection and outreach targets. 

• Approach challenges in a passionate, innovative, and decisive manner. 

• Possess excellent communication and negotiation skills, as well as the ability to work independently. 

• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda. 

• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system. 

• Taking initiative and capable of devising innovative solutions to enhance collection rates. 

• Contribute effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions. 

• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc. 

What you’ll Need to Succeed 

• 1 - 8 years of debt collection experience. 

• Strong negotiation skills and resilience. 

• Proficient in Microsoft excel 

• Must be confident, proactive, and take personal ownership. 

• Organized and detailed oriented 

• Approach challenges in a passionate, innovative, determined, and decisive manner. 

• Able to work efficiently and independently in a fast‑paced environment 

• Passionate and fast learner in line with Agoda values. 

• Problem‑solving mindset and ability to meet deadlines. 

#thailand#bangkok#jakarta#malaysia#manila#philippines#India

Get to Know Our Team

This role is part of Agoda’s Display & App Marketing engineering team, focused on building and improving large-scale systems that power paid marketing across global advertising channels, including Display Ads and App Install campaigns.

Our systems handle high-volume hotel feeds (price, availability, content), image processing for advertisements, advertising platform integrations (Google Ads, Meta, etc.), and data pipelines that support experimentation and optimization.

You will work closely with Marketing, Product, and Data teams to deliver reliable, efficient, and scalable engineering solutions, with strong exposure to marketing strategy, experimentation, and real business impact. The team is growing and evolving, giving you the opportunity to shape systems and ways of working end-to-end—from design and implementation to operational excellence at global scale.

In this Role, you will get to

1. Design, build, and operate backend services and data pipelines that support performance marketing use cases, including hotel feeds, ad platform integrations, and experiment data
2. Contribute to technical design discussions and drive implementation of production systems running at scale
3. Take part in the full development lifecycle: design, implementation, testing, deployment, and production support

4. Proactively identify and improve system reliability, scalability, data quality, and operational efficiency
5 Write clear, maintainable code and actively participate in code reviews and technical discussions
6. Collaborate with Product, Marketing, and other Engineering teams to clarify requirements and deliver effective solutions
7. Support and improve the team’s engineering standards, including CI/CD, monitoring, and documentation
8. Make technical trade-offs across performance, quality, and cost
9. Participate in hiring, onboarding, and knowledge sharing, in line with your experience and interests

What You’ll need to Succeed

1. Bachelor’s degree in computer science, Engineering, or a related field (or equivalent practical experience)8+ years of experience, with a focus on backend and/or data engineering
2. Strong proficiency in Scala (preferred) or another JVM language (e.g. Java, Kotlin)
3. Strong proficiency in SQL
4. Experience building and operating data processing and pipeline systems, e.g. Spark, Kafka, workflow orchestration tools
5. Experience with messaging and asynchronous systems (e.g. RabbitMQ, Kafka)
6. Demonstrated track record of driving architectural decisions and improving team-level engineering metrics and system reliability
7. Ability to lead incident response: identify root cause, drive resolution, and communicate clearly
8. Experience working in Agile, cross-functional teams
9. Strong English communication skills, written and verbal
10. An engineering-driven mindset with strong analytical, problem-solving, and systems-thinking abilities
11. Experience mentoring and coaching engineers, with a genuine interest in helping others grow

It's great if you have

1. Deep experience with Spark-based distributed data pipelines, including performance tuning and query plan optimization
2. Experience integrating with external APIs or third-party platforms at scale (e.g. Google Ads, Meta), with familiarity in advertising, marketing, or experimentation systems
3. Experience identifying, monitoring, and addressing data quality risks in production, supported by observability and monitoring tooling (e.g. Grafana, Prometheus)
4. Experience with CI/CD pipelines and modern DevOps practices
5. A track record of cross-team technical influence — creating reusable patterns or frameworks, and shaping engineering standards beyond your immediate team

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The Community You Will Join: 

The Homes team is responsible for growing Airbnb’s destination business and growing the supply ensuring we maintain a competitive portfolio of Accommodation listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities.

The Difference You Will Make:

In this role, you will report to the Asia Pacific Head of Homes and shape the growth and performance of Airbnb’s Homes business across Southeast Asia Leading a  team of high caliber Market Managers across the region, You’ll drive strategies that expand high-quality supply, strengthen host success across every segment, and enhance the guest experience. and set Through close collaboration with cross-functional partners, such as Global Markets, Policy, Legal and Comms  you’ll ensure Airbnb continues to deliver exceptional value to both guests and hosts in every market.

A Typical Day: 

• Lead and inspire a team of Account Managers to grow Airbnb’s Homes and Hotel business across Southeast Asia, expanding partnerships with hosts of all types and driving exceptional business and guest outcomes.
• Lead a team of Acquisition Managers and Vendors to increase the supply of high quality accommodations 
• Build Destination Southeast Asia strategies to grow the destination business directing teams to tailor their approach based on market maturity and host segmentation.
• Design and execute acquisition strategies to bring new, high-quality supply to Airbnb by developing innovative programs, pilots, and local initiatives to reach untapped segments and markets.
• Experiment boldly to unlock new sources of supply - measure results, refine quickly, and turn proven strategies into playbooks that fuel Airbnb’s growth across Southeast Asia
• Collaborate cross-functionally with Global Markets, Marketing, RevOps, Policy, and Product to launch initiatives that improve host performance and accelerate destination growth
• Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs while delivering sustainable results that support Airbnb’s broader goals.
• Identify market trends and opportunities, providing solutions to overcome barriers and capitalize on emerging demand or regulatory shifts.
• Coach and develop talent, building a high-performing team culture that values experimentation, accountability, and continuous growth.

Your Expertise:

• 15+ years of experience, in Commercial roles, Strategy, global operations, business development or marketplace management. 
• Industry experience in tech, FMCG or Travel 
• At least 5+ years in a people-leadership role managing and scaling teams.
• Expertise and strong understanding of the Regulated Markets n tech industry. 
• Experience in Management Consulting is a plus.
• Analytical and strategic thinker who uses data and insights to uncover opportunities, shape portfolio strategies, and guide decisions across diverse and evolving markets.
• A combination of operational and commercial skills that will allow you to acquire supply across multiple channels.
• A bold, compassionate, and action-oriented leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams.
• Proven ability to influence product, policy, and cross-functional teams to unlock new revenue streams and improve host and market performance.
• Skilled at leveraging tools, dashboards, and analytics to assess performance, identify trends, and drive accountability.
• Demonstrated success in achieving strong results through others, including effective performance management and development of emerging leaders.
• Known for creating a positive, driven, and inclusive team culture grounded in collaboration, transparency, and continuous improvement.
• Recognized as a go-to leader who provides clear direction, constructive feedback, and hands-on business coaching to drive both results and professional growth.
• Highly organized and adept at leading multiple initiatives simultaneously, turning strategy into action and results.
• Previous experience growing supply and building partnerships is highly valued.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.