Get to know our team

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver of this success has been the Agoda Finance team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities.

Within Finance, the Payout team manages large-scale, high-volume payments to hotel partners and other suppliers, ensuring that Agoda’s obligations are met accurately and on time. We balance risk management with continued innovation and growth, and we serve as a partner and enabler for teams across the company. With experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways.

We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.

In this role, you’ll get to

• Perform day-to-day accounts payable and payout operations in a high-volume environment
• Execute and review month-end closing activities for AP-related accounts (e.g., accruals, journal entries, reconciliations) and ensure all deadlines are met.
• Prepare and review account reconciliations, investigate discrepancies, and resolve issues in a timely manner, including complex or unusual cases that require deeper analysis.
• Monitor accounting and associated IT systems to ensure accurate creation and maintenance of creditors, GL accounts, and booking system interdependencies, raising system or data issues with relevant stakeholders when needed..
• Provide support in transactions processing (including review & approval) particularly for more complex transactions. 
• Drive or support continuous process improvement, project, ad hoc request, automation, and other quality initiatives within the P2P area including identifying pain points, proposing solutions, and helping implement changes alongside Finance Operations, Tech, Product, and other teams.
• Ensure that all processes and documentation comply with internal controls, SOX requirements, and relevant accounting policies; proactively highlight control gaps or risks and support remediation activities.
• Build effective partnerships with stakeholders across and beyond Finance (e.g., Supply, Treasury, Tax, Product, Customer Service), ensuring issues are clearly communicated and resolved with satisfactory outcomes.
• Support the team in handling payment-related queries from internal and external stakeholders with a strong service mindset.
• Contribute to the overall management and development of the P2P area, including supporting team-level goals, documentation, knowledge sharing, and cross-training.
• Keep up to date on new central bank and payment-related regulations that may impact payout processes, and support translating regulatory requirements into operational changes where needed.

What you’ll need to succeed

• Bachelor’s degree in Accounting, or a related field.
• Minimum 6 years’ experience in Accounts Payable, Accounting or related field
• Experience in a multinational company is required; experience in the travel or e-commerce industry is a plus.
• Strong understanding of end-to-end AP processes, month-end close, journal entries, and balance sheet reconciliations, with a proven ability to deliver accurate results within tight deadlines.
• Demonstrated experience working with internal controls and compliance frameworks (e.g., SOX), including an understanding of segregation of duties and control design in AP processes.
• Strong interpersonal and team working skills with the ability to collaborate, influence, and partner effectively with stakeholders across Finance and non-Finance teams.
• Strong analytical and problem-solving skills, including the ability to identify root causes, and propose practical with data-driven solutions.
• Proficiency in MS Office applications, especially Excel (e.g., data analysis, reconciliations).
• Dynamic, energetic, and able to prioritize and adapt to a fast-paced environment
• Strong communication skills in English, both written and verbal.

It’s great if you have

• Hands-on experience with a major ERP system (Oracle is preferred); experience with other large-scale ERPs (e.g., SAP) is also valuable.
• Experience in AP or payout operations within an online travel agency, e-commerce, or other digital business.
• Exposure to process improvement methodologies (e.g., Lean, Six Sigma) or finance transformation/automation projects (e.g., ERP implementations, robotic process automation).
• Familiarity with payment and banking platforms, virtual cards, or other alternative payout methods.