Role            : Engineer - QA 
Location     : Coimbatore/Bangalore
Experience : 2- 5 years

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

What do we require?

• Hands-on experience in test planning, test design under proven test design techniques
• Possess knowledge and understanding in Crypto/PKI/Identity Security technology (preferable)
• Design, develop, and maintain automated test frameworks for functional, regression, and integration testing
• Ability to set up/managing QA environments, debugging problems and ensuring builds are kept to high quality standards
• Write clean, reusable and scalable test code using languages like Java ,Python
• Continuously improve test coverage, test effectiveness and reliability of automation
• Oversees/guides in test case writing/execution, regression testing, performance and stress testing.
• Reporting all observed bugs and periodically conduct discussions with development team to understand technical specifications and project management team for functional specifications
• Monitors progress towards project plans and interventions as necessary. Analyses risk and quality metrics for multiple projects
• Demonstrate an in-depth understanding of the design, which results in more concise/accurate test case suites as well as addressing missed requirements and/or potential design shortcomings
• Has passion for managing, developing and mentoring individuals, growing strong leads
• Be a customer advocate with a solid interest in improving the ways that our customers run their business
• Drive Test Automation efforts in the group, provide suggestions and take the ownership to deliver on time with the help of the team

What do we desire?

• Result oriented individual with strong analytical and problem solving skills
• Should be never satisfied with status quo, sets high standards
• Good presentation, communication and inter personnel skills
• Quick learner, creative, resourceful, and able to work independently
• Strong experience in API Testing
• Hands-on experience with Robot Framework, Selenium, or Playwright
• Proficiency in Python for test scripting and automation.

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!

What’s more in store? 

AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations. 

Why AppViewX? 

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Platform Manager QE – SaaS Platform 

Location: Coimbatore / Bangalore
Experience: 10 to 14 Years

Who we are and What we do?

AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice.

Glimpse of our Team

The core of AppViewX quality lies in building predictable releases through strong engineering discipline, automation-first practices, and measurable quality outcomes. Our Platform Quality Engineering team partners closely with Platform Engineering, SRE, and Product Engineering to ensure platform reliability, scalability, and resilience under real-world workloads.

As a Platform Manager QE, you will focus on validating how the platform behaves at scale, ensuring multi-tenant SaaS stability, upgrade safety, and non-functional excellence as the platform evolves.

What will you be responsible for?

• Own end-to-end platform quality outcomes, ensuring reliability, scalability, and stability across SaaS and customer-hosted deployments
• Define and execute a platform quality strategy aligned to SaaS scale, multi-tenancy, and infrastructure evolution
• Drive non-functional quality leadership, including:
  • Performance (P95/P99 latency, throughput)
  • Scalability (load, stress, capacity limits)
  • Reliability (failover, recovery, resilience)
  • Chaos testing (node, network, dependency failures)
• Validate platform behavior across:
  • Kubernetes-based deployments
  • Service mesh (Istio) and API gateway
  • Core platform services (auth, async jobs, notifications, logging)
• Ensure tenant isolation and noisy-neighbor impact validation in multi-tenant SaaS environments
• Own platform upgrade and deployment quality, including:
  • Backward compatibility
  • Data migration integrity
  • Configuration drift across environments
• Establish and govern continuous testing and QAOps practices for platform validation, including:
  • Production-like environments
  • CI/CD quality gates
  • Observability-driven validation (logs, metrics, traces)
• Drive platform-level automation strategy across API, performance, and resilience testing
• Provide platform readiness inputs to release certification, ensuring production-safe releases
• Analyze production incidents, performance degradations, and instability patterns, and drive preventive quality improvements
• Track and publish platform quality metrics (latency, stability, failure rates, incident trends) to guide engineering and leadership decisions
• Partner with Platform Engineering, SRE, and Product teams to identify and resolve systemic platform issues without impacting delivery velocity
• Lead, mentor, and grow a team of QE engineers focused on distributed systems, performance engineering, and reliability validation
• Influence architecture and design decisions to improve testability, scalability, and resilience outcomes
• Drive AI-assisted QE initiatives for performance analysis, anomaly detection, and intelligent regression optimization

What do we require? (Must Have)

• 10–14 years of experience in Quality Engineering with strong exposure to SaaS platforms and distributed systems
• Proven experience in non-functional testing:
  performance, scalability, reliability, chaos engineering
• Strong expertise in API and service-level automation (Python-based frameworks preferred)
• Hands-on experience with performance testing tools (JMeter, k6, Gatling, or similar)
• Experience with Kubernetes, containerized environments, and service mesh (Istio)
• Strong understanding of multi-tenant SaaS architectures and platform behavior under load
• Experience integrating quality practices into CI/CD pipelines and QA Ops workflows
• Strong debugging and root-cause analysis skills for production-scale issues
• Experience working with observability tools (Prometheus, Grafana, ELK, tracing systems)
• Strong Linux systems knowledge and environment troubleshooting skills
• Understanding of networking, security, and infrastructure concepts (TLS, DNS, load balancing)
• Strong stakeholder communication and ability to translate platform quality risks into business impact

What do we desire?

• Experience in cloud platforms (AWS / Azure / GCP) and hyperscaler environments
• Exposure to chaos engineering frameworks and reliability validation tools
• Experience with contract testing and service-level validation strategies
• Familiarity with AI-driven test optimization, anomaly detection, or quality intelligence
• Strong understanding of high-availability systems and distributed system failure modes

What You Bring as a Platform QE Manager at AppViewX

• You think in systems, scale, and failure modes, not just test cases
• You ensure platform reliability under real workloads, not just functional correctness
• You drive non-functional quality as a release gate, not a post-release activity
• You build predictable platform behavior through automation, observability, and continuous validation
• You translate technical platform risks into customer and business impact
• You mentor teams to move from test execution to engineering-driven quality ownership
• You operate with strong ownership, data-driven decisions, and disciplined escalation

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be smarter, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can't wait to see the positive impact it would have on you too!

What’s more in store?

AppViewX offers competitive benefits including incentives, health & wellness policies, investment schemes, flexible work models, and strong learning & development opportunities. We empower our employees with flexibility, ownership, and trust to drive impact.

Why AppViewX?

AppViewX serves Fortune 1000 enterprises globally, including leading banks, media companies, and healthcare providers. With a strong global presence and deep customer trust, we continue to scale our platform and engineering capabilities to solve critical enterprise challenges.

Equal Opportunity Statement

AppViewX is an Equal Employment Opportunity Employer committed to diversity, inclusion, and fair employment practices.

Role

We are looking for a Staff Software Development Engineer in Test to join our Engineering team. This is a hybrid role based in Bangalore or Mohali, reporting to the Director, Software Engineering. You will lead quality strategy and execution for a large-scale, cloud-native, multi-tenant platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility with a cloud-first strategy through our multitenant architecture.

What you’ll do (Role Expectations)

• Own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas including UI, APIs, services, and data workflows

• Design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios

• Build and maintain UI and API automation using modern frameworks to ensure stability, maintainability, and fast feedback

• Validate large-scale systems including REST APIs, backend services, distributed workflows, and microservices

• Integrate automation into CI/CD pipelines, enabling release gating, quality metrics, and faster deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in automation testing using Python (pytest/unittest), JavaScript, or TypeScript

• Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright for end-to-end validation

• Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures in AWS, GCP, or Azure environments

• Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments including Docker and Kubernetes

• Technical knowledge of L2/L3 networking concepts, including routing protocols, VPN, IPSec, and WAN architecture

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing scalable test frameworks covering architecture, patterns, reporting, stability, and parallelization

• Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira

• Hands-on experience with AI agent prompting and usage for productivity, test design, and automation support

#LI-GL2

#LI-Hybrid

Role We are looking for a Staff Technical Writer based in Bangalore, reporting to the Manager, Technical Publications within the Technical Publications department. You will join a team at the forefront of cloud security, delivering a portfolio of capabilities in threat prevention, security, and business enablement. In this role, you will be a champion of innovation, making your mark on the product roadmap by transforming complex architecture into clear, impactful documentation.

What you’ll do (Role Expectations)

• Create high-quality technical documentation for Zscaler products

• Develop comprehensive API documentation to support developer integration

• Collaborate cross-functionally with subject matter experts from Engineering, Field Support, Sales, Training, and Product Marketing teams

• Lead and mentor fellow technical writers while supporting documentation project scheduling and management

• Contribute to the creation and maintenance of standards, style guides, and terminology best practices

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Technical Writing, Communications, or a related field (equivalent certifications also accepted)

• 8+ years of technical writing experience with demonstrated expertise in documenting REST APIs and related technologies

• Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON

• Proficiency in using collaborative tools like JIRA and Confluence

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of networking and cloud security concepts

• Experience with threat intelligence or the application of AI in cybersecurity

• API Documentation

#LI-Hybrid 

#LI-RG

Role

We are looking for a Staff Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Mohali / Hyderabad/ Bangalore/ , reporting to the Sr. Manager Software Engineering. Our Engineering team built the world's largest cloud security platform from the ground up, and we continue to scale. With more than 100 patents and extensive plans for enhancing services, our multitenant architecture has established us as the cloud security leader for over 15 million users worldwide. We invite you to bring your vision and passion to our team of architects and engineers who are enabling global organizations to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Lead the end-to-end design and development of large-scale, complex features for the Zscaler Client Connector Cloud Service, driving key technical initiatives from initial concept to final execution.
• Take full accountability for core product functionality, ensuring high performance, scalability, and seamless integration within the cloud ecosystem.
• Partner closely with Product Management, Development, and Cloud Operations teams to align on product vision and ensure a smooth, synchronized release lifecycle.
• Define robust deployment procedures and implement proactive monitoring and alerting systems to ensure the long-term stability and health of new features.
• Champion product excellence by troubleshooting critical customer issues and delivering high-quality, resilient code within a fast-paced, high-velocity environment.

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing dynamic environments as the raw material to build something meaningful.
• You act like an owner with a passion for the mission and a bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who is energized by finding solutions to the hardest challenges, knowing that solving them delivers the biggest impact.
• You are a learner with a growth mindset who actively seeks feedback to become a better partner and a stronger teammate.
• You are driven by innovation and have a deep curiosity for how things work, always seeking a better, more secure, and scalable way to accelerate transformation.

What We’re Looking for (Minimum Qualifications)

• 5 years of hands-on experience specifically in developing web applications and microservices.
• Deep proficiency in Enterprise Java, Object-Oriented Analysis/Programming (OOA/OOP), and RESTful API architecture.
• Practical experience with RDBMS, specifically being "fluent" in SQL programming and writing Stored Procedures.
• Security Literacy: A solid understanding of Security, Authentication/Authorization, and encryption best practices.
• Experience in application development using Java, REST APIs, MySQL, and JQuery

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor’s degree in Computer Science, Computer Engineering, or a strictly related discipline.
• Advanced troubleshooting and root cause analysis skills using CPU and memory profilers to identify resource exhaustion issues
• Ability to write complex MySQL queries and generate reports based on business requirements

#LI-Hybrid
#LI-VV3

App Framework Team • 80% Backend / 20% Frontend • 8+ Years

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.

The App Framework team is building something foundational: an Agentic App Builder platform on top of ZMP that enables teams across Zeta to develop, deploy, and operationalize applications that integrate with ZMP’s core capabilities – identity, intelligence, activation, and measurement. Think of it as the platform that powers the next generation of applications at Zeta, with AI and agentic workflows built into the development experience itself.

As a Lead Full Stack Engineer, you’ll shape the architecture of this platform from the ground up. You’ll partner with product owners and engineering teams across the organization to understand what application builders need, design the backend services and APIs that make it possible, and build the frontend experiences that make it intuitive. You’ll own what you build end-to-end – from requirements through production operations – with a focus on architectural simplicity, developer experience, and operational excellence.

We develop using AI-assisted workflows (Cursor, Claude Code) and ship through continuous delivery. This is a rare opportunity to build a platform that fundamentally changes how applications are created at an enterprise scale.

What you’ll Do:

• Design and build the Agentic App Builder platform – the services, APIs, and developer tools that enable teams to create, deploy, and manage applications on top of ZMP fast and at scale.
• Build intuitive frontend experiences in React/TypeScript that make the platform accessible and productive for application builders.
• Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
• Embed AI/LLM capabilities into the platform to enable agentic application development and intelligent automation.
• Use AI-assisted development tools as a core part of your workflow to accelerate delivery while maintaining high quality.
• Collaborate with teams across Zeta to gather requirements, align on integration patterns, and ensure the platform meets real-world application needs.
• Mentor engineers, lead technical initiatives, and help establish the engineering practices and standards for the platform.

What We’re Looking For:

8+ years of software engineering with a track record of building and operating platform-level systems. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. You understand what it takes to build developer-facing platforms in the age of AI.

You bring hands-on experience with AWS services and you’re comfortable operating in multi-tenant, compliant environments. Continuous delivery, test-driven development, and agile are disciplines you practice with conviction. You’re already using AI-assisted coding tools and you’re excited about building platforms that leverage agentic workflows.

You’re a strong communicator who thrives on cross-team collaboration. You enjoy working with product owners to define problems, proposing architectures, building alignment, and then delivering. You bring energy and curiosity to your work, and you elevate the people around you.

Nice to Have:

• Experience building agentic developer platforms, internal tooling, or app builder/low-code systems.
• MarTech or AdTech domain knowledge (DSPs, bid stream processing, data-intensive platforms).
• Familiarity with our data stores: MySQL, Snowflake, Aerospike, DynamoDB, S3.
• Experience designing plugin architectures, SDK/API frameworks, or extensible platform systems.

Tech Stack:

Why You’ll Love It Here:

• Build a foundational platform that shapes how every application at Zeta gets created – high-impact, high-visibility work from day one.
• AI-native engineering culture – agentic development is how we build, and you’ll be building the platform that brings it to others.
• Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
• Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
• Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building the systems that other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

This is a hybrid role with 2 days per week in the Bengaluru office.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Write high-quality, well-tested code and participate in design and code reviews
• Collaborate with engineers, product managers, and platform teams to understand developer needs and translate them into reliable platform solutions
• Contribute to the team's adoption of agentic development practices and tooling
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• Bachelor’s Degree with relevant experience of 5+ years in designing and implementing scalable backend services
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in Java, Kotlin, or another object-oriented language
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

When was the last occasion you had the opportunity to contribute to a company that is shaping an industry and empowering individuals to translate ideas into tangible impact with speed? Smartsheet's core mission is to empower everyone to enhance their work processes. Our business model is founded on identifying exceptional talent and providing them with the autonomy to develop our acclaimed Software as a Service (SaaS) offering. With a user base exceeding 10 million, our platform is utilized across various industries, including construction, retail, and software development, presenting us with unique technical challenges.

Smartsheet is seeking a Senior Business Systems Engineer to join our Corporate Systems Development team in Bangalore. This role focuses on building and maintaining scalable backend integrations using AWS services, powering mission-critical data flows across internal systems in Finance, People, Sales, Legal, and Engineering. You’ll develop solutions leveraging tools like AWS Lambda, SQS, SNS, and languages such as Node.js and Python, integrating systems such as Salesforce, NetSuite, Workday, Snowflake, and other enterprise platforms. If you thrive on backend architecture, cloud automation, and building systems that scale, this role is for you.

This role is based in Bangalore, India, reporting to the Senior Manager, Systems Development, and collaborating closely with global engineers, system analysts, and architects.

You Will:

• Design, build, and maintain backend integrations using AWS services such as Lambda, S3, SQS, SNS, and EventBridge
• Develop API-based automations and orchestrate data flows between Salesforce, NetSuite, Workday, Snowflake, and other SaaS platforms
• Refactor and enhance legacy integration logic to align with modern architecture standards
• Own your code from design through CI/CD (GitLab) and deployment via Terraform/CloudFormation
• Collaborate with US-based engineers on shared initiatives, sprint planning, code reviews, and technical handoffs
• Participate in a shared production support rotation, resolving critical integration and data pipeline issues
• Provide technical mentorship to junior engineers, especially on high-complexity initiatives
• Partner with architects and BSAs to review integration design and testing strategies for reliability and resilience
• Support both ETL-style batch pipelines and real-time event streaming using CDC and platform events
• Contribute to evolving team SOPs, architecture standards, and shared development libraries
• Lead backend development within complex cross-functional projects, including work breakdown and delivery tracking

You Have:

• BS in Computer Science, related field, or equivalent industry experience
• 7+ years of experience in backend software development or automation using Node.js, Python, VS code or similar
• Strong experience with AWS services, especially Lambda, S3, SQS/SNS, EventBridge, DynamoDB
• Expertise in database design, schema modeling, and query optimization (DynamoDB & Snowflake preferred)
• Strong grasp of integration design patterns, secure API development (REST/SOAP), and system interoperability
• Develop and maintain GitLab based CI/CD pipeline implementations for tests, linting, deployment, etc.
• Experience with managing infrastructure as code (Terraform, CloudFormation)
• Demonstrated experience building and maintaining integrations with Salesforce, NetSuite, Workday, Coupa, Stripe, Snowflake
• Familiarity with data validation, schema evolution, and cross-system reconciliation (preferred)
• Excellent collaboration and communication skills in a distributed, global team setting
• Confidence navigating production environments, owning critical issue resolution from end to end
• Experience delivering integrations and automation solutions across Finance, People, Sales, Legal, BI
• Proven ability to lead initiatives and proactively communicate with technical and non-technical stakeholders
• Comfortable working independently, while also mentoring and reviewing work for Level 1/2 developers
• The flexibility to adjust to changing priorities, new technologies, and evolving project requirements.
• Comfortable operating in an Agile environment, and familiar with Sprint ceremonies like Daily stand-up, Sprint planning,Sprint Finalization etc. 
• Familiar with prompt engineering / Generative AI for code generation is preferred

We are seeking a QA Automation engineer to support Vonage’s Residential platform.  As part of this role, the candidate will learn, automate our front end and backend Business Support Systems (BSS) including billing , product catalog, ordering shipping and more.  The components also support the APIs for all frontend applications including support tools, customer self service, subscribe and online account.

Specific Requirements (Technical Knowledge, Responsibilities, Software, Etc.)

• A minimum of 6+ years of experience in the role of a QA Automation Engineer is required.
• Excellent communication skills (written and oral)
• Linux based systems (RedHat, Docker, etc.) 
• Develop automated tests and test frameworks to enhance software quality.
• Conduct functional and non-functional testing, including performance, security, resiliency, and chaos testing.
• Identify and implement quality processes to enhance engineering efficiency.
• Automate various aspects of the software development lifecycle.
• Strong automation testing expertise for REST and SOAP APIs, with coding proficiency in Python or Java.
• Hands-on experience with performance testing frameworks (e.g., Selenium, Cucumber) and CI/CD tools like Jenkins or GitHub Actions.
• Experience with Apache & WebLogic platforms 
• Understanding of various database architectures (SQL / Oracle, Mongo, etc.)
• Working knowledge of GIT, SVN, JIRA, AWS, Puppet, SOAPUI
• Experience partnering and collaborating with both on and off-shore teams
• Experience working in an agile environment

Additional Skills (would like to have but not required)

• Knowledge of billing platforms
• Familiarity with cloud platforms, particularly AWS, and infrastructure-as-code tools like Terraform and CloudFormation.
• Experience with observability and monitoring tools like Grafana and Kibana.
• Understanding of JMS or other message processing platforms.

#LI-CK1

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since public launch, Emergent has reached $100M ARR in 8 months. 6M+ users across 190+ countries have built 6.5M+ applications on Emergent. We've raised $100M+, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.

We're hiring builders who want ownership, speed, and impact at global scale.

What You'll Do:

• Own end-to-end manual testing for web and mobile products, from feature testing to release sign-off
• Write and execute test cases, test scenarios, and regression suites to ensure smooth releases
• Perform API testing using Postman and validate backend flows, responses, and data
• Work closely with Product Managers, Designers, and Engineers to understand requirements and catch issues early
• Identify, log, and track bugs using JIRA, ensuring clear reproduction steps and quick resolution
• Test across multiple browsers, devices, and platforms using tools like BrowserStack and LambdaTest
• Participate actively in Agile rituals including sprint planning, stand-ups, demos, and retros
• Help with UAT, release validation, and production sanity checks
• Analyze logs and dashboards to assist in debugging and improving product stability

What We're Looking For:

• 2 to 5 years of hands-on experience in manual testing
• Strong fundamentals in STLC, SDLC, and Agile/Scrum
• Experience testing web and mobile applications (Android and iOS)
• Comfortable with API testing (REST APIs, status codes, request/response validation)
• Experience using JIRA or similar tools for defect tracking
• Exposure to functional, regression, smoke, sanity, and UAT testing
• Basic understanding of SQL and database validations
• Clear communication, attention to detail, and a strong ownership mindset
• Comfortable working in a fast-paced startup culture and willing to roll up your sleeves

Good to Have:

• Exposure to log and monitoring tools like Grafana, Kibana, Mixpanel, or CleverTap
• Basic knowledge of Java or API automation (REST Assured)
• Familiarity with CI/CD pipelines (Jenkins, ArgoCD)
• Experience with mobile debugging tools (Android Studio, Charles, Proxyman)
• Prior experience with high-scale consumer products
• Interest in mentoring junior testers or improving QA processes
• Startup experience, or the hunger to learn in one

Benefits and Perks:

1. Daily Meals: Lunch and Dinner provided
2. Family Insurance: 3 Lakhs worth of coverage for you and your family
3. Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
4. Flexible Working Hours: Work arrangements that fit your life and commitments

Let's build the future of software together.

The Challenge 

We are looking for a Senior level SDET to support our product development teams. As the Principal SDET, you will play a crucial role in shaping and leading our software testing strategy. You will be responsible for designing, developing, and implementing robust test automation frameworks, mentoring a team of SDETs (Software Development Engineer in Test), and ensuring the overall quality and reliability of our software products. 

Your Mission 

About the role 

The Senior Integration, API & Automation Engineer is a hands-on technical lead role responsible for shaping and executing Rubrik’s enterprise API, integration, and AI‑driven automation strategy.

Broadly, the role will focus on designing, building, and governing secure, scalable APIs and integrations between our core business platforms and third‑party systems (e.g., ERP, HCM, CRM, data platforms), while mentoring engineers and driving best practices across the organization. In addition, this role will help us embed AI capabilities (LLMs, Claude, decisioning services, intelligent workflows) into APIs and business processes to improve reliability, productivity, and insight.

You will work closely with senior business stakeholders, application owners, security, data, and IT teams to define API‑first, AI‑aware integration patterns and standards that deliver robust, secure, real‑time and batch integrations using REST APIs, webhooks, messaging, file‑based interfaces, and AI services.

This role will primarily leverage MuleSoft Anypoint Platform (or similar iPaaS) for API‑led connectivity and sits within the Enterprise Integrations & Intelligent Automations team as a key technical authority.

What you'll do

• Own the API and integration architecture and strategy for assigned domains, defining API‑led patterns (Experience, Process, and System APIs), reference architectures, and standards for how systems integrate across the enterprise.
• Design, build, and evolve RESTful APIs that expose well‑designed resources and operations to internal and external consumers, with clear contracts, documentation, and SLAs.
• Lead implementation of integrations between SaaS and on‑prem applications (e.g., NetSuite, Workday, Salesforce, Snowflake, ServiceNow), Finance, HR, Security, and GTM platforms, ensuring solutions are scalable, secure, resilient, and observable.
• Create data integration strategies for high volumes of data in transit, optimizing for performance, reliability, and cost (e.g., streaming vs. batch, push vs. pull APIs, caching, backoff strategies).
• Define and enforce API governance, including:
• Provide technical leadership to integration and API engineers, including solutioning, design reviews, code reviews, and mentoring of junior and contract engineers.
• Implement and manage REST/SOAP APIs, webhooks, and messaging interfaces from conceptual design through development, performance testing, deployment, and lifecycle management via an API gateway or iPaaS (e.g., MuleSoft Anypoint Platform).
• Architect robust data integrations for both real‑time and scheduled (batch) workloads using APIs, messaging, sFTP, and file‑based exchanges (JSON, XML, CSV), with well‑defined contracts, SLAs, and monitoring.
• Define non‑functional requirements (NFRs) and SLAs for APIs and integrations—availability, latency, throughput, error budgets, RTO/RPO—and ensure designs and implementations meet or exceed them.
• Drive observability and reliability for APIs and integrations by standardizing logging, tracing, metrics, dashboards, and alerting, and by creating operational runbooks for incident response and post‑incident reviews.

AI & Intelligent Automation Responsibilities

• Identify and prioritize AI opportunities within API and integration flows (e.g., data enrichment, anomaly detection, routing, summarization, classification, intent extraction).
• Define safe and governed AI usage within APIs and integrations, including:
• Clear input/output contracts for AI services
• Guardrails (prompt design, validation, constraints)
• Handling of sensitive data (PII/financial/HR data) in prompts and responses
• Monitoring for model performance and drift in production.
• Integrate with AI platforms and services (internal or external), including model APIs, vector stores, and feature stores, using strong API design and security practices.

Stakeholder, Security, and Platform Responsibilities

• Partner with security, compliance, and audit teams to ensure integrations, APIs, and AI services meet security, privacy, and regulatory requirements (e.g., SOX‑sensitive data flows, access control, encryption, audit trails).
• Lead technical discovery and solution design for new API, integration, and AI‑automation initiatives, working with product managers, application owners, and business stakeholders to shape requirements and translate them into well‑defined technical designs.
• Own vendor and platform technical relationships for integration technologies and key SaaS systems; understand vendor APIs and change roadmaps, anticipate the impact of deprecations, and coordinate upgrades and migrations.
• Oversee CI/CD practices for APIs, integrations, and AI services, including branching and release strategies, automated testing (unit, integration, regression), and environment configuration management for Dev/QA/UAT/Prod.
• Champion reuse and standardization by building and curating shared assets such as:
• Generic APIs (e.g., email, JIRA, logging, AI utility services)
• Common connectors and API client libraries
• Templates and integration catalogs
  and ensuring they are adopted broadly.
• Participate in and improve KTLO/on‑call rotations for critical APIs, integrations, and AI services, using incident data to drive structural improvements, technical debt reduction, and increased reliability.
• Communicate clearly with technical and non‑technical audiences, producing architecture diagrams, decision records, and documentation that make complex API, integration, and AI solutions easy to understand, operate, and evolve.

Experience you'll need

• Education & Experience

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
  • 10+ years of overall software/integration engineering experience, with 8+ years focused on API and enterprise integrations.
  • 4+ years in a senior/lead/architect capacity, owning API and integration designs, patterns, and technical decisions for complex cross‑system and enterprise application solutions.
  • Experience designing and delivering AI‑enabled features or workflows as part of production systems (e.g., integrating with LLM or ML APIs, AI‑based decisioning, or intelligent automation).

Technical Skills – API Engineering

• Deep expertise in RESTful API design and implementation, including:
• Resource modeling, URI design, and standard HTTP methods
• API‑first/contract‑first design (RAML/OpenAPI)
• Pagination, filtering, sorting, and partial responses
• Versioning strategies (URL, header, content negotiation)
• Idempotency and robust error handling patterns.
• Strong experience building secure, resilient, and scalable APIs, including:
• API gateways (e.g., MuleSoft, Apigee, Kong, AWS API Gateway)
• Rate limiting, throttling, caching, and circuit‑breaker patterns
• Timeout, retry, and backoff strategies.
• Solid understanding of webhooks and event‑driven APIs, including subscription management, signature validation, replay protection, and idempotent consumers.
• Hands-on experience with API client development and integration patterns (SDKs, service‑to‑service communication, backend‑for‑frontend, composite APIs).

Technical Skills – Integration & Platforms

• Strong experience with MuleSoft Anypoint Platform (or equivalent iPaaS), including API Manager, Runtime Manager/CloudHub, Anypoint Exchange, and design/deployment best practices.
• Solid understanding of SOAP services, messaging patterns (pub/sub, event‑driven integrations), and when to apply each.
• Proficiency with integration data formats and transformation (JSON, XML, CSV, mapping, enrichment, aggregation, canonical models).
• Strong database and data modeling skills, including SQL and working with relational databases (e.g., Postgres, SQL Server, Oracle) in integration scenarios.
• Experience designing and implementing secure integrations, including:
• OAuth 2.0/OpenID Connect
• API keys and mutual TLS
• Role/permission models and fine‑grained authorization
• Secrets management (e.g., HashiCorp Vault, cloud KMS).
• Hands‑on experience with CI/CD pipelines and Git‑based workflows, including automated testing, static analysis, deployment automation, and environment configuration for API and integration services.
• Demonstrated experience integrating with several of the following: NetSuite, Workday, Salesforce, Snowflake, ServiceNow, Coupa, DocuSign, ChromeRiver, Marketo, identity/IAM platforms, external APIs, and internal APIs.
• Practical experience working with AI/ML or LLM APIs (e.g., OpenAI, Azure OpenAI, Vertex AI, Bedrock, or internal model APIs), including:
• Designing API requests and responses for AI‑backed features
• Prompt engineering and response validation
• Handling rate limits, retries, timeouts, and partial failures within integration flows.
• Familiarity with event‑driven and streaming architectures (e.g., Kafka, EventBridge, Event Hubs) and how to combine them with AI services for near real‑time decisioning and automation.

Soft Skills

• Proven ability to lead without direct authority, influencing cross‑functional teams and driving technical decisions through clarity and data rather than hierarchy.
• Strong architectural thinking and problem‑solving skills, including the ability to decompose complex business processes into robust API, integration, and AI‑enabled designs.
• Excellent communication and documentation skills, comfortable presenting solutions and trade‑offs to engineers, managers, and senior business stakeholders.
• Experience working in agile environments, collaborating closely with product owners, scrum teams, and distributed stakeholders across time zones.
• Bias toward automation, standardization, and continuous improvement, with a pragmatic approach to balancing speed, risk, and long‑term maintainability.

Preferred Qualifications

• Professional MuleSoft certifications (e.g., MuleSoft Certified Integration Architect, MuleSoft Certified Developer) or equivalent certifications from other integration platforms.
• Experience designing and operating public or partner-facing APIs with clear productization (API lifecycle, developer experience, SLAs, and commercial considerations).
• Experience designing and operating integrations in regulated or security‑sensitive environments (e.g., SOX, FedRAMP, customer‑facing APIs) with a strong emphasis on auditability and change control.
• Experience with event‑driven and streaming platforms (e.g., Kafka, AWS EventBridge, Azure Event Hubs) and their role in modern API and integration architectures.
• Exposure to automation/workflow platforms (e.g., Zapier, Workato, low‑code tools) and how they complement enterprise integration layers and AI‑based automation.
• Experience building and maintaining API and integration runbooks, catalogs, and governance processes, and contributing to enterprise architecture forums or design reviews.
• Experience with observability stacks (e.g., Datadog, Splunk, New Relic, OpenTelemetry) for monitoring APIs, integrations, and AI services in production.
• Familiarity with data and AI governance concepts (e.g., data classification, lineage, model governance, responsible AI practices) and how they apply within API, integration, and automation patterns.

Why This Role Matters 

This role powers Tekion’s AI‑native, end‑to‑end automotive platform by turning unified dealership data across DMS, CRM, Digital Retail, Service, and Payments into real‑time intelligence. You’ll operationalize a graph‑based contextual ecosystem so agents can retrieve the right context, enforce policy, and personalize experiences that drive measurable dealer outcomes. You’ll also build the resilient control layer - MCP and the LLM Gateway - that enables safe, cost‑efficient, multi‑provider LLM usage. Finally, you’ll define the standards for building, evaluating, deploying, and governing agentic systems so product teams can ship AI features quickly, safely, and at scale. In addition to enabling agentic systems powered by LLMs, this role also drives building the platform for classical ML models driving optimization across dealership operations.  

What Makes This Opportunity Unique 

This role offers direct, measurable impact on dealer outcomes and consumer experiences across Tekion’s Automotive Retail Cloud and Automotive Enterprise Cloud, with end‑to‑end ownership of an LLM control plane and gateway that serve multi‑tenant workloads under SLAs and, quality and cost guardrails. You’ll leverage a rich vertical dataset and domain graph spanning sales, service, parts, F&I, accounting, and consumer touchpoints to power context‑aware agents and retrieval‑augmented generation. You’ll also shape core levers - agent orchestration patterns, evaluation frameworks, and safety guardrails - so improvements in latency, reliability, evaluation quality, and safety translate into dealer KPIs like upsell, cycle time, CSAT, and service revenue.  You’ll also maintain and enhance the platform to support classical supervised and unsupervised ML models . 

Responsibilities 

• Build and run the LLM control plane/gateway: smart routing, rate limits/quotas, failover, and token/cost tracking. 

• Ship a unified API and SDKs (REST/gRPC) with normalized schemas, structured outputs, caching, and full observability (traces/logs/metrics). 

• Enforce safety and privacy by default: content filtering, prompt/response validation, and PII redaction. 

• Enable multi‑model, multi‑vendor use LLMs with automated canarying and versioning. 

• Own the agent runtime: tool registry, permissions, function calling, grounding, and retrieval. 

• Design orchestration patterns (sequential, planner‑executor, streaming) and manage agent state and long‑running workflows. 

• Enabling platform components for training and scoring pipelines for classical ML (e.g., XGBoost/LightGBM/linear/trees) and deep models; standardize experiment tracking and packaging. 

• Create components to Monitor model and data drift, retraining and tuning models as needed to maintain accuracy and relevance. 

• Add human‑in‑the‑loop review and safe‑actioning before agents touch dealer systems. 

• Evolve the domain graph and entity resolution; build reliable data ingestion pipelines. 

• Serve real‑time context to agents (profiles, inventory, pricing, appointments, service history) with access controls and lineage. 

• Power retrieval with hybrid search (graph + vector + keyword) and smart cache/TTL to balance accuracy, latency, and cost. 

• Run continuous offline/online evaluations for quality, factuality, bias, and safety for the platform sanity. 

• Define SLOs for latency (p50/p95), uptime, and cost view capabilities; enable autoscaling and spend controls. 

• Maintain a model/agent registry, versioning, approvals, audit trails, and reproducibility; support compliances where needed. 

• Provide templates/CLIs, sandboxes, and docs so product teams can build and ship fast; mentor engineers and champion MLOps and AI safety best practices. 

Desired Skills & Experience 

• 12–15+ years building large‑scale data/ML or platform systems; strong software engineering fundamentals (Abstracted API design, concurrency, distributed systems). 

• Production experience with Python plus one of Java/Scala/Go; microservices and API design. 

• MLOps at scale: pipelines (Airflow/Kubeflow), tracking/registry (MLflow), CI/CD for models, A/B testing, shadow/canary, and online feature computation (Spark/Flink/Kafka). 

• Cloud and containers: AWS (preferred), plus Docker/Kubernetes; performance, reliability, and cost engineering in multi‑tenant SaaS. 

• Practical ML knowledge (feature engineering, training, evaluation, drift detection); experience deploying models that power user‑facing workflows. 

• Built or operated an LLM gateway/control plane: provider adapters, routing/policies, caching, quota/rate‑limit, cost and token accounting. 

• Agentic systems: tool use/function calling, orchestration frameworks, human‑in‑the‑loop, safety/guardrails, and online evaluation/telemetry. 

• Graph and retrieval: knowledge graphs (e.g., Neo4j/Neptune/TigerGraph), GraphQL, vector search (e.g., pgvector/Qdrant/Milvus), hybrid retrieval patterns. 

Preferred Mindset 

• Platform‑as‑product: obsess over developer experience, paved roads, and clear SLAs. 

• Thinks in systems - observability, fallback, access control are core, not afterthoughts. 

• Passionate about AI - enjoys enabling real-world LLM and agentic use cases. 

• Cost‑aware builder: you treat latency and dollars as first‑class metrics and design for graceful degradation. 

• Vendor‑agnostic thinker: choose the right model/provider per use case; build for portability and resilience. 

• Documentation and teaching: you make complex systems understandable; you uplevel teams. 

#LI-ONSITE

THE ROLE

Everpure (formerly Pure Storage) is a leader in modern data storage, providing enterprise data cloud solutions that power mission‑critical workloads globally. As part of the Digital Transformation organization focused on the G&A domain, you will use your software engineering and integration expertise to design, build, and operate production‑grade integration and automation solutions on top of large‑scale enterprise platforms.

You will work closely with engineers, internal services technology teams, and business stakeholders to identify high‑impact opportunities and deliver robust, secure, and maintainable integration capabilities. This is a high‑visibility role that will shape the future employee experience at Everpure.

WHAT YOU'LL DO

• Design, build, and maintain Workday integrations using Workday Studio, Cloud Connect (CCW/CCB), EIBs, and RaaS.
• Design, build, and maintain integrations across HR, Legal, and other internal service platforms (including Workday, ServiceNow, ERPs, payroll/benefits vendors, finance systems, identity management, and case management tools) leveraging REST/SOAP APIs, OAuth, and JSON.
• Own the integration lifecycle end to end: gather and refine requirements, design technical solutions, develop and deploy integrations, configure appropriate Workday security, and provide ongoing support for inbound and outbound integrations.
• Ensure integration reliability, performance, and data quality by proactively monitoring jobs, troubleshooting failures, resolving data discrepancies, and optimizing integration patterns, reports, and complex calculated fields.
• Maintain strong controls and documentation by creating clear technical specifications, process flows, test scripts, and runbooks, and by supporting SOX, audit, and GDPR‑related evidence requests.
• Partner with cross‑functional stakeholders and stay current on platform capabilities to identify integration‑driven process improvements and to effectively leverage new Workday and other platform features.

We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
• 5+ years of hands‑on experience designing, building, and supporting integrations for SaaS or other enterprise platforms (functional and/or technical).
• Experience working in and driving an agile delivery process to manage work, iterate quickly, and deliver measurable customer outcomes.
• Technical acumen in SQL, JSON, and secure server‑to‑server API integrations (REST/SOAP, OAuth); scripting or coding experience strongly preferred.
• Proficiency in at least one programming language (e.g., Python, Java, Go) to automate integration workflows, tooling, and quality checks; solid understanding of core software engineering concepts.
• Hands‑on experience with enterprise platforms such as Workday, ServiceNow, Snowflake, Boomi, Salesforce, or similar (Workday experience strongly preferred).
• Demonstrated experience developing robust integrations and APIs that extend platform capabilities and enable end‑to‑end automation across systems.
• Strong analytical, communication, and collaboration skills, with a proactive, ownership‑driven approach to problem solving and production support.

#LI-ONSITE

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Software Engineer (SWE3) at Karat, you'll build product features that directly improve how engineers are interviewed and hired. You'll take full ownership of projects within your team's scope, driving them from design through implementation, while collaborating closely with engineers, product managers, and designers to deliver high-quality software.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; stay current with emerging techniques and contribute to evolving team practices.
• Design and build features across the full stack using a variety of programming languages, testing frameworks, and development tools.
• Write clean, scalable services, components, and APIs; make sound architectural decisions within your workstream.
• Own and deliver projects independently from design to release, including those with meaningful ambiguity and architectural complexity, with high-quality code and minimal defects.
• Take strong ownership of all code you touch, proactively improving quality rather than just meeting the immediate requirement.
• Collaborate with a cross-functional team of Analysts, Data Scientists, Designers, Product Managers, and Engineers to define and deliver product features.
• Champion engineering best practices, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 5+ years of professional (post-intern) experience designing and shipping web applications and distributed systems to production
• Proficiency in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with solid command of web frameworks and design patterns across the stack
• Experience with system architecture, database design, and API development (REST and/or GraphQL)
• Experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Strong analytical and problem-solving skills; ability to navigate technical complexity and articulate trade-offs clearly
• Excellent written and verbal communication skills in English; proven ability to collaborate effectively with cross-functional stakeholders
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Staff Software Engineer at Karat, you'll lead the most complex, cross-team technical initiatives at the company and shape the direction of our engineering organization. You'll drive significant architectural improvements to our platform, set the technical vision for the systems your teams depend on, and bring Karat's technical voice into the room with clients, building trust, shaping product direction, and ensuring our most important relationships are grounded in deep technical credibility. Your impact will be felt not just in the code you ship, but in how the entire engineering organization builds.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; lead the team's thinking on how emerging techniques should shape Karat's engineering practices at scale.
• Lead the design and delivery of complex, cross-team technical initiatives, navigating ambiguity, aligning stakeholders, and driving projects through to production even when product direction is unclear.
• Own significant areas of Karat's technical stack, proactively identifying and proposing improvements that meaningfully advance developer experience and end-user outcomes.
• Design significant architectural changes to the platform, evaluating trade-offs at scale and ensuring decisions serve both current needs and long-term organizational health.
• Bring Karat's technical voice into the room with clients, building trust, shaping product direction, and ensuring our most important relationships are grounded in deep technical credibility.
• Mentor and elevate engineers across levels, contributing to a culture of technical excellence and continuous improvement.
• Champion engineering best practices across the organization, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 10+ years of post-internship professional experience leading the architecture and delivery of large-scale, complex web applications and distributed systems in production; a demonstrated record of organizational-level technical impact
• Deep expertise in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with mastery of web frameworks, design patterns, and system design at scale
• Expert-level experience with microservices architecture, database optimization, and API design at scale (REST and GraphQL)
• Deep experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Proven technical leadership across teams and initiatives, with a track record of driving organizational-level technical improvements
• Comfort engaging directly with clients or external stakeholders, with the ability to represent complex technical work clearly and build trust in a client-facing setting
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Location : Bangalore
About Team & About Role:

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Senior Software Engineer at Karat, you'll own complex, technically demanding projects on our flagship interviewing platform and drive them end-to-end. You'll make significant architectural decisions, actively improve technical quality across the team's codebase beyond your own lane, and collaborate closely with engineering leadership to raise the bar on how we build.

This position requires a schedule that overlaps with U.S. business hours.

• Embrace AI-assisted development as a core part of your workflow; stay current with emerging techniques and help evolve the team's practices as the field advances rapidly.
• Design and build sophisticated web applications across the full stack; own significant architectural decisions that ensure long-term maintainability and performance.
• Own and deliver complex, heavily ambiguous projects from design to release, independently resolving significant architectural questions and seeing work through to production.
• Proactively identify and address technical quality issues beyond your immediate project scope, looking across the team's systems to reduce risk and improve reliability.
• Mentor junior engineers, elevating the team's overall capability through knowledge sharing, code reviews, and hands-on guidance.
• Collaborate with a cross-functional team of Analysts, Data Scientists, Designers, Product Managers, and Engineers to define and deliver product features.
• Champion engineering best practices, including testing strategy, performance optimization, and technical debt management.

The experience you will bring

• 7+ years of post-internship professional experience owning and delivering complex, full-stack web applications and distributed systems end-to-end in production
• Deep expertise in modern programming languages (Ruby, Python, React, TypeScript/JavaScript) with strong command of web frameworks and design patterns across the stack
• Strong experience with system architecture, microservices design, database optimization, and API development (REST and GraphQL)
• Hands-on experience with cloud infrastructure, DevOps practices, and scalable deployment technologies (AWS, GCP, or Azure)
• Demonstrated technical leadership, including mentoring teammates and driving technical initiatives
• Excellent written and verbal communication skills in English; proven ability to work with diverse stakeholders and translate technical concepts for non-technical audiences
• Interest in technical interviewing, talent assessment, or edtech is a strong plus

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.

Senior Software Engineer:

Role summary Build, evolve, and operate backend services at scale for ZoomInfo. You’ll work primarily with Node.js/TypeScript (NestJS preferred), design robust REST/GraphQL APIs, optimize MongoDB/Redis, and deploy on cloud (GCP preferred or AWS) with a strong focus on reliability, performance, security, and cost efficiency.

What you’ll do:

• Design, implement, and own microservices and REST/GraphQL APIs in Node.js/TypeScript (NestJS preferred)
• Translate product requirements into technical designs; break down work, estimate, and deliver incrementally
• Model data and optimize queries in MongoDB; implement effective caching with Redis (TTL, eviction, hot-key mitigation)
• Ship production-ready code with unit/integration tests; participate in on-call, incident response, and postmortems
• Containerize and deploy via Docker/Kubernetes; automate builds and releases with CI/CD (blue/green or canary)
• Instrument services for logs, metrics, and traces (p95/p99); continuously improve latency, reliability, and cost
• Review code, document designs, and mentor SE II/III engineers; contribute to shared standards and best practices

What you bring:

• 7+ years of software engineering experience, including 3+ years building backend services in Node.js/TypeScript
• Strong API fundamentals: versioning, pagination, authN/Z (OAuth/OIDC), and secure coding (OWASP)
• Hands-on with NestJS/Express/Fastify; familiarity with microservices patterns and event-driven workflows
• MongoDB expertise (schema design, indexing, basic sharding concepts) and Redis caching patterns
• Cloud experience on GCP (preferred) or AWS; Docker; working knowledge of Kubernetes; CI/CD with GitHub Actions/Jenkins/GitLab
• Observability skills: Datadog/OpenTelemetry/Prometheus/Grafana; confident debugging in production
• Collaboration and communication skills; bias for clean, well-tested, and well-documented code

Nice to have:

• Kafka or Pub/Sub; API Gateway/Ingress; feature flags; rate limiting and quotas
• Terraform/Helm; security tooling (SonarQube), dependency hygiene, secret management
• Performance profiling, load testing, and practical cost optimization

#LI-PM1

#LI-Hybrid

What is the InMobi family like?   

We are an infectious bunch. Be it the way we rise to challenges, the innovative products we create, the dreams we chase or the fun we have at work. We are sure that if you meet us, you will be infected too. Today, we are proud to be the leaders in Mobile advertising and are on an accelerated path of being a leader in enterprise software for marketers. We invite you to free yourself, dream big and chase your passion. We are here today because a few of us did just that.   

What can we promise?   

We offer you an opportunity to work on building enterprise platforms that require you to acquire, hone and demonstrate your ML and AI skills in designing and solving for complex problems, thereby creating software that creates value for our customers in a reliable, scalable, secure, and AI-first manner. At InMobi, you get to work on innovative technologies, work closely with business teams and grow as an overall technology leader.  

Modern work environment, flexible schedule, and smart, creative, down-to-earth people. Internal opportunities to move roles and try out bridge assignments with different teams.  Food for your soul – free meals all days of the week, gym, or yoga class to flex those biceps, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.  

What is the team like?  

At InMobi Enterprise team, we are transforming the way finance, sales, marketing, people, and legal functions operate. We’re driving transformative work across Sales, Marketing, People, and Finance with ML and Agentic AI—and we’re looking for passionate innovators to join us!

What you will be doing

We are looking for a Data Scientist who can operate at the intersection of classical machine learning, GenAI and modern agentic AI systems with a strong engineering appetite. You will build and deploy intelligent AI/ML systems that will help transform the business process across the core. This role blends deep ML craftsmanship with forward-looking innovation in autonomous/agentic systems.

Your responsibilities will include:

• Lead the experimentation, design and build of agentic AI systems that autonomously observe model performance, trigger experiments, tune hyperparameters, improve ranking policies, or orchestrate ML workflows with minimal human intervention.
• Apply LLMs, embeddings, retrieval-augmented architectures, and multimodal generative models for semantic understanding, content classification, and user preference modeling.
• Design intelligent agents that can automate repetitive decision-making tasks—e.g., candidate generation tuning, feature selection, or context-aware content curation.
• Support POCs/ Pilots projects to explore and validate innovative technologies and solutions in ML/AI space.

• Build and operate machine learning models on diverse, high-volume data sources for forecasting, classification and prediction.
• Develop rapid experimentation workflows to validate hypotheses and measure real-world business impact.
• Design pipelines for data preparation, model training, evaluation, and deployment in collaboration with engineering counterparts.
• Define best practices for monitoring ML model performance using statistical techniques; identifying drifts, failure modes, and improvement opportunities.
• Contribute to ML/AI thought leadership—blogs, case studies, internal tech talks, and industry conferences.
• Thrive in a multi-functional, highly collaborative team environment with engineering, product, business, and creative teams.
• Interface with stakeholders across Product, Business, Data, and Infrastructure to align ML initiatives with strategic priorities.
• Document designs, development processes, and best practices to promote knowledge sharing and operational efficiency.

What do we expect from you?

We are seeking candidates with deep expertise in ML and hands-on experience building GenAI and Agentic AI systems.

Skillset: AI/ML Engineering, Python, LLM, RAG, Agentic AI, MCP, REST API

You should have experience with:

• Design, build, and deploy building LLM-powered applications, chatbots, and multi-agent systems to improve efficiency, accuracy, and decision-making.
• Implement and customize GenAI and multi-agent systems using AI frameworks such as LangChain, LangGraph, CrewAI, or similar.
• Create, refine, and maintain prompt templates, chains, and workflows.
• Integrate vector databases (MilvusDB, FAISS, Pinecone, Chroma, etc.) for semantic search and memory.
• Classical ML and deep learning techniques across NLP, clustering, and time series.
• Proficient in deploying ML workflows/models in production system. Continuous monitoring, evaluation, and retraining of models to ensure sustained performance. Ensuring model explainability, accuracy, compliance.
• Big data processing (Spark, distributed data systems) and cloud computing.
• Designing end-to-end ML solutions—from prototype to production.
• Stay updated with emerging AI/ML technologies and recommend relevant innovations for the finance domain.
• Drive in design reviews, sprint planning, and technical discussions.
• Collaborating effectively with diverse stakeholders, including technical teams and business leaders.
• Adapting to fast-paced environments and evolving priorities with high energy and autonomy.

We value curiosity, problem-solving ability, and a strong bias toward experimentation and production impact.

 Qualifications

• Bachelor’s/Master’s in Computer Science, Statistics, Mathematics, Electrical Engineering, Operations Research, Economics, Analytics, or related fields. PhD is a plus.
• 8+ years of industry experience in ML/Data Science, with deep proficiency in Python and one or more frameworks: PyTorch, TensorFlow, Scikit-learn.
• Solid understanding of ML fundamentals, regression, tree-based models, clustering, and time series.
• Hands-on experience with LLMs, retrieval systems, generative models, or agentic/autonomous ML systems is highly desirable.
• Experience building Agentic frameworks such as LangGraph, AutoGen, CrewAI, n8n or ReACT-style agents.
• Expertise with algorithms in NLP, Time Series, and Deep Learning, applied on real-world datasets.
• Strong experience with the big data ecosystem (Spark, Hadoop) and cloud platforms (Azure, AWS, GCP/Vertex AI).
• Experience with Model Context Protocols (MCPs) — building or integrating MCP tools, servers, or capabilities.
• Comfortable working in cross-functional teams.
• Strong problem-solving and analytical skills with the ability to work in agile environments.
• Good understanding of data pipelines, APIs, and cloud platforms (Azure/GCP/AWS).
• Excellent communication skills with the ability to simplify complex technical concepts.

About the Role

Technical Customer Support is our customers’ “hotline.” This department has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

We are now looking for Veeam Backup for Linux Engineer.

What You’ll Do

• Performing troubleshooting and analysis, including log file investigation
• Acting as a technical focal point in relationships to fellow IT Professionals
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
• Documenting of all customer interactions accurately and within SLA in our CRM tool

What You’ll Bring

• Fluent English (reading/writing/speaking)
• System administration skills
• Strong TCP/IP knowledge
• Strong knowledge of Linux-based OS (booting, initialization systems, package management, kernel modules management, process management, OS monitoring, storage management, filesystems, networking, tools)
• Experience in installing, configuring, and maintaining services on Linux-based OS
• Familiarity with security concepts (firewalls, access control (SELinux, AppArmor))
• Analytical and problem-solving skills
• Ability to quickly learn, understand and explain technical information
• Ability and desire to take ownership of client issues through resolution
• Excellent time management skills
• Ability to work in a fast-paced environment

Bonus Skills

• Familiarity with Nutanix AHV hypervisor and related technologies (Prism interface, REST API explorer, aCLI, nCLI, ADFS concepts, KVM technology, NCC). Experience with VMware, Hyper-V
• Experience with UNIX (BSD, AIX, Solaris, HP-UX)

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events

#LI-SK1

About the Role

Veeam Backup for Microsoft Office 365 is a comprehensive solution intended to back up and recover data of Microsoft Office 365, on-premises Microsoft Exchange and on-premises Microsoft SharePoint organizations, including Microsoft OneDrive for Business. Cirrus by Veeam, an offering which combines the confidence and reliability of Veeam’s backup and restore capabilities with the ease-of-use and simplicity of Backup-as-a-Service (BaaS).

We are now looking for Veeam Backup for Microsoft Office 365 Engineer.

What You’ll Do

• Providing technical support and in-depth troubleshooting for Veeam Software’s clients (B2B) via telephone, email, and web conferencing;
• Acting as a technical focal point in relationships to fellow IT Professionals;
• Researching and troubleshooting customer problems and inquiries;
• Updating and working assigned cases in a timely manner;
• Contributing to documentation to build Veeam’s knowledge base;
• Documentating of all customer interactions accurately and within SLA in our CRM tool;
• Contributing to documentation to build Veeam’s knowledge base;
• Proactively staying up to date with all the latest technologies concerning Veeam’s products and the underlying technologies.

What You’ll Bring

• Fluent English (reading/writing/speaking);
• Previous troubleshooting/administration experience is required;
• Familiarity with at least some of the following areas: Microsoft Office 365, Azure, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DB (SQL/Oracle), Windows OS 2008(r2) & 2012(r2) advanced user or administrative level, Practical understanding of TCP/IP (OS, firewalls configuration);
• Familiarity with REST API concepts;
• Ability to quickly learn, understand and explain technical information;
• Ability and desire to take ownership of client issues through resolution;
• Excellent time management skills;
• Ability to work in a fast-paced environment.

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa. Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes most of the POS transactions in Nigeria.

Curious about what makes Moniepoint an incredible place to work?
Check out posts on how we cultivate a culture of innovation, teamwork, and growth.. 

About the role

We are seeking a highly skilled Lead Testing Tools Development Engineer to design, develop, and maintain advanced testing frameworks and automation tools. This role focuses on building scalable, reusable, and integrated testing infrastructure that supports functional, performance, and security testing across diverse platforms and environments.
.

What you’ll get to do

Tool Development & Framework Design:

• Design & implement custom test automation frameworks for functional, performance, and security testing
• Develop reusable libraries, plugins, and CLI tools to support test execution, reporting, and integration with CI/CD pipelines
• Build scalable test harnesses for distributed systems, microservices, mobile native and cloud SaaS applications.

Automation & Scripting:

• Write robust, maintainable code in Java, JavaScript/TypeScript to automate test workflows.
• Integrate tools with version control systems (Git), CI/CD platforms (Jenkins, Harness), and artifact repositories

DevOps & Infrastructure Integration:

• Containerize tools using Docker and orchestrate test environments using Kubernetes
• Implement observability into test tools using New Relic, Grafana, ELK Stack

Collaboration & Enablement:

• Partner with QE, SRE/DevOps, and development teams to understand testing pain points and deliver tooling solutions.
• Provide governance model, documentation, training, and support to enable teams to adopt and extend testing tools effectively.

Innovation & Continuous Improvement:

• Evaluate and adopt emerging technologies in the testing ecosystem.
• Contribute to internal best practices for test automation, tool development, & quality engineering.
• Familiarity with AI/ML-based test generation or test impact analysis.
• Background in developer experience (DevEx) or internal platform engineering
  
  

To succeed in this role, we think you should have

• 12+ years of experience in Quality Engineering and Tools development or similar role.
• Bachelor’s degree in computer science or a related engineering discipline.
• Strong programming skills in Java with a focus on tooling and automation.
• Proficiency in extending and customizing open-source tools such as.
  • Functional/UI Testing: Selenium, Playwright, Cypress, Appium
  • API Testing: Postman/Bruno, REST Assured, Karate
  • Performance Testing: JMeter, K6, Gatling, Locust
  • Security Testing: OWASP ZAP, Burp Suite, Nmap, Nessus
• Experience Integrating testing tools with
  • Test Management & Issue Tracking: Jira, Qmetry
  • Reporting & Analytics: ReportPortal, Allure, ExtentReports, Grafana
  • CI/CD Pipelines: Jenkins, Harness, ArgoCD, GitLab, SonarQube
  • Device Farms: BrowserStack, LambdaTest for cross-platform and mobile testing
• Experience with test data management, mocking frameworks, and service virtualization tools such as WireMock, Hoverfly, or Mockito
• Strong command of relational (SQL) and non-relational (NoSQL) databases, along with experience in publish-subscribe messaging systems like Kafka.
• Solid understanding of RESTful APIs, gRPC, WebSockets, & event-driven or asynchronous architectures
• Hands-on experience with leading cloud platforms - Google Cloud Platform (GCP), and expertise in Kubernetes for container orchestration.
• Proficient in working within Linux/Unix-based environments, including shell scripting and system-level debugging.
• Well-versed in Agile/Scrum/Kanban methodologies, with a focus on iterative development and continuous delivery.
• Demonstrated ability in problem-solving, root cause analysis, and debugging complex systems across the stack.
• Excellent communication and collaboration skills, with a proven track record of working effectively in cross-functional teams.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary call with the recruiter
• A call with the Hiring Manager
• A technical Interview with members of the Engineering Team 
• A technical Interview with a members of the QA Team
• A behavioral and technical interview with a member of the Executive team. 
• All Interview stages are Virtual

Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

An overview of this role

As an AI Engineer at GitLab, you'll help build the foundation for GitLab's transformation into an AI-first company. Reporting to the Director, Enterprise AI, you'll be a hands-on technical leader responsible for delivering internal AI-powered solutions that drive measurable business outcomes.

Building fast matters, but it's not enough on its own. This role starts with understanding the real problem: mapping how work moves across teams, tools, and handoffs, identifying the true constraint, and validating whether AI is the right solution before you begin development. From there, you'll take ownership from discovery through deployment, combining strong engineering skills with systems thinking and business understanding.

Your initial focus will span Sales, Marketing, and Customer Support, where you will embed AI solutions into key systems and workflows. This role offers the opportunity to shape how GitLab team members work, improve flow across the organization, and help advance our mission in a remote, asynchronous, and values-driven environment.

What you'll do

• Diagnose business problems before building solutions. Map workflows, identify constraints, and confirm whether AI is the right intervention. Be prepared to say "this doesn't need AI" when that's the honest answer.
• Own AI initiatives end-to-end, from stakeholder discovery and technical design through implementation, deployment, and iteration.
• Design, develop, and ship AI-powered solutions quickly, delivering working prototypes in days, not months, with a focus on practical outcomes and measurable business value.
• Improve organizational flow by building solutions that reduce bottlenecks, shorten lead times, and increase throughput. Measure success using flow metrics alongside adoption and ROI.
• Integrate AI capabilities into existing systems and workflows using APIs, orchestration tools, and modern AI platforms, including GitLab Duo Agent Platform, where appropriate. The right tool wins, whether that's custom code, a platform, or a well-crafted prompt.
• Be Customer Zero: leverage and showcase GitLab's AI offerings wherever possible, feeding real-world usage insights back to R&D.
• Partner closely with stakeholders across functions to understand the real constraints. Ask the right questions, bridge technical and non-technical perspectives, and align on outcomes before jumping to solutions.
• Define and track success through business metrics, flow metrics, and feedback loops that make performance visible and actionable.
• Contribute to technical direction by evaluating tools, documenting patterns, and creating reusable foundations that help the team scale its impact.

What you'll bring

• A Technologist at Heart - Genuinely invested in technology, the foundational and the cutting-edge in equal measure. You're as energised by a well-designed API integration as you are by the latest foundation model release. You reach for the simplest solution that solves the problem well, rather than forcing new technology when proven approaches would do. AI is a powerful part of your toolkit, but it sits on top of solid engineering fundamentals, not in place of them.
• Competent, Confident Coding Skills - You can build working solutions end-to-end, write clean and maintainable code, and debug effectively. Whether your skills were honed in a traditional engineering role, through building automations, or shipping side projects, what matters is that you can deliver production-quality work independently.
• AI & LLM Technical Depth - Strong proficiency in at least one modern scripting language (Python, JavaScript/TypeScript, or similar) and a solid understanding of REST APIs, GraphQL, and integration patterns. Deep, practical experience with modern AI technologies, specifically: Prompt engineering as a core discipline: designing effective system prompts, managing context windows, structuring multi-turn interactions, evaluating output quality, and iterating systematically on prompt design.Model selection and cost-performance trade-offs: understanding when a smaller fine-tuned model outperforms a general-purpose large one, when RAG is the right architecture versus expanding the context window, and how to make principled decisions about capability versus cost.
• Agentic architecture patterns: tool use, multi-agent orchestration, human-in-the-loop designs, guardrails, evaluation frameworks, and production-grade reliability patterns.Practical fluency across the LLM ecosystem: hands-on experience with models from Anthropic, OpenAI, open-source alternatives, and the judgment to know which to reach for and when.
• AI Safety & Risk Awareness - You think critically about how the solutions you build could be exploited, misused, or produce unintended consequences. You know how to design appropriate guardrails (input validation, output filtering, access controls, prompt injection defences, and data leakage prevention) and you treat these as first-class engineering concerns.
• Systems Thinking & Diagnostic Rigour - The ability to look at a complex process and see the constraint. Comfortable mapping how work flows end-to-end, identifying bottlenecks, and tracing problems to root causes before proposing solutions. You instinctively ask "what's actually blocking flow here?" before asking "what model should I use?"Business System Expertise - Familiarity with the landscape of enterprise business systems, CRM (Salesforce), marketing automation (Marketo), support platforms (Zendesk), integration and orchestration tools (Workato), AI platforms (Relevance AI), and enterprise search and knowledge tools (Glean). You don't need deep experience with all of these, but to understand what they do, how they fit together, and be willing to build with and across them. A strong understanding of enterprise data models and workflows is essential.
• Broad Functional Understanding - Ability to have meaningful conversations with stakeholders across diverse domains and quickly understand their unique needs.
• End-to-End Ownership - Track record of owning complex initiatives from discovery through delivery. Comfortable operating with ambiguity and driving to measurable outcomes independently.
• Product Mindset - Ability to scope MVPs, prioritise ruthlessly, and deliver iteratively. In addition, consider adoption, user experience, and business outcomes.

Preferred Qualifications

• Experience with GitLab platform and CI/CD workflows
• Background in consulting, solutions engineering, or customer-facing technical roles
• Familiarity with value stream mapping, flow metrics, or Theory of Constraints thinking
• Experience with low-code/no-code orchestration tools (n8n, Make, Workato) alongside custom development
• Previous startup or high-growth company experience
• Experience mentoring or leading technical projects with junior engineers

About the team

You will join the Enterprise Technology & AI team. We're the backbone of the organisation, driving transformation in how GitLab team members make decisions, operate at scale, and deliver results for our customers.

We believe the best AI solutions start with understanding the system, not the technology. We value people who think in constraints and flow, who build with conviction, and who never stop learning. We work in an all-remote, asynchronous setting, guided by GitLab's values of collaboration, results, efficiency, diversity, inclusion and belonging, iteration, and transparency.

About the role

We’re looking for a Technical Support Engineer (L2) to own complex customer escalations end-to-end, from first investigation to final resolution. You’ll debug platform, API, and integration failures, collaborate directly with Engineering on confirmed bugs, and lead incident response for high-severity issues. This role sits at the intersection of technical depth and customer experience. The best TSE 2s don’t just close tickets. They take pride in the outcome and understand that their work directly drives customer retention and HackerRank’s success.

What you’ll do

• Own complex technical escalations from investigation through customer closure, with no loose ends
• Debug platform, API, and integration failures systematically, resolving the majority independently before escalating to Engineering
• Collaborate with Engineering on confirmed bugs: write structured, reproducible reports, drive follow-through on fixes, and own the customer closure once resolved
• Lead incident management and own customer-facing Root Cause Analyses for high-severity issues, driving structured internal escalation, clear communication cadence, and post-incident summaries.
• Manage multiple open tickets simultaneously, prioritising accurately without losing SLA compliance or communication quality
• Use AI tools actively and creatively to accelerate debugging, contribute lightweight code fixes, identify patterns across your queue, and build solutions that make the team more effective
• Identify recurring patterns and surface them as runbooks or process improvements. Own the system, not just the symptom
• Participate in a rotational on-call schedule that may require occasional coverage during late-night hours or weekends to support global customer needs.

Who you are

• 2 to 7 years of experience in technical support or product support for a B2B SaaS platform
• Strong debugging instincts across web applications, REST APIs, and third-party integrations. You trace failures to root cause, not just the error message
• Solid SQL skills. You write your own queries to investigate data issues and validate platform behaviour
• Working knowledge of SSO, SAML, and OAuth flows; able to independently diagnose authentication and identity configuration issues
• Hands-on coding ability in Python or similar at a solutions-engineering level, comfortable reading, writing, and adapting scripts for debugging, automation, and lightweight fixes
• Familiarity with log analysis and observability tools for tracing API and integration failures
• Clear, precise written communicator: technically accurate, empathetic, and written for the customer’s context
• Experienced in incident communication and RCA documentation: structured acknowledgments, proactive updates, and post-incident summaries that rebuild customer confidence
• Able to manage difficult customer conversations with composure and ownership, turning pressure into trust
• Strong internal stakeholder management, able to hold the thread across Engineering, CSMs, and Account Owners during an active escalation

Even better if you have

• Experience debugging ATS or HR tech integrations (Greenhouse, Lever, Workday, or similar)
• Used AI coding tools (Claude, Cursor, Copilot, or similar) to debug, automate, or build
• Contributed to a codebase in a previous role, even in a tooling or support context
• Built internal tools or automations that measurably improved team efficiency

You will thrive in this role if

• You solve problems rather than route them and own outcomes rather than effort
• You treat AI as a capability multiplier, building with it rather than just prompting it
• You go further than required when a customer needs it and take genuine pride in making every interaction count
• You believe exceptional customer experience is a direct driver of business success and act accordingly

About the role

As a Technical Support Engineer, L1, you are the customer’s first point of contact at HackerRank. You own the first response on every inbound ticket, resolve what you can independently, and escalate what you can’t with full context and accurate triage.

This is also the entry point into a defined engineering progression. TSEs who build strong technical depth and communication discipline have a clear path to the next level. The best TSEs take pride in triage accuracy, queue health, and the quality of every customer interaction, understanding that their work is the foundation everything else depends on.

What you’ll do

• Own first response on all inbound tickets within SLA
• Resolve product usage questions, configuration issues, and standard troubleshooting independently, without escalating to the next level.
• Triage and escalate issues or complex tickets to TSE 2 with complete context: reproduction steps, relevant logs, and a clear description of what has been tried
• Monitor the queue actively during your shift and flag stalled tickets or anything at risk of an SLA breach before it happens
• Maintain ticket hygiene end-to-end: accurate tags, complete closure notes, and no tickets left in limbo
• Use AI tools actively to resolve tickets faster, identify similar past issues, and document solutions in a way that makes the whole team faster
• Contribute to the knowledge base.
• Work as part of a team that provides 24x7 global customer coverage. This role operates on a rotational shift schedule covering mornings, evenings, and weekends.

What we’re looking for

Technical

• 0 to 3 years of experience in a technical support or customer-facing technical role. Strong freshers with demonstrated technical aptitude are welcome
• Basic understanding of REST APIs: HTTP methods, status codes, and how to read a request/response
• Ability to read and interpret logs, browser developer tools, and error messages to understand what happened before escalating
• Familiarity with SQL: enough to write and run a basic query or understand what a query is checking
• Comfortable using AI tools to accelerate investigation and resolution, not just for drafting responses

Customer and Communication

• Clear, professional written communicator in English. 
• SLA-aware. You understand what Priority and Severity mean and you act before a breach, not after
• Calm under pressure. 
• Empathetic and composed in difficult customer interactions. You do not escalate tension, you de-escalate it

Mindset

• Genuinely curious. You want to understand how things work, not just route tickets
• Sound triage judgment. You know the difference between something you can solve and something that needs deeper expertise.
• Ownership instinct. The queue is yours during your shift, not just the tickets assigned to you
• Ready to grow. You see this role as the foundation of a technical career, and you actively work towards TSE 2

Even better if you

• Have experience with Pylon, Zendesk, Freshdesk, or similar ticketing and queue management tools
• Have used Postman or similar tools to test or inspect API calls
• Have a background in SaaS platforms, HR tech, developer tools, or assessment platforms
• Have built anything: a script, an automation, a tool, even if small, even if just for yourself

The right fit

You take ownership before you’re asked to, communicate clearly even when you don’t have all the answers, and treat every ticket as an opportunity to get better. You understand that world-class support is not just about resolving tickets. It’s about making customers feel confident in HackerRank, and that starts with you.

Why this role matters:

We are looking for a skilled Software Development Engineer in Test (SDET) to join our engineering team. You will be responsible for designing, building, and maintaining automated test frameworks and SDLC, with focus on Playwright-based test automation across UI and APIs for the 3th Party Integration.

This role combines strong programming skills with a quality-first mindset, ensuring our applications are reliable, scalable, and production-ready.

Your key responsibilities:

• Collaborate closely with developers, product managers, and QA to ensure quality across the SDLC
• Build and maintain test automation for REST APIs and third-party integrations (e.g., CRM systems)
• Design, develop, and maintain automated test frameworks using Playwright
• Implement end-to-end (E2E), integration, and API tests
• Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions)
• Contribute to shift-left testing practices and quality engineering initiatives
• Use AI-assisted tools (e.g., GitHub Copilot) to accelerate test development
• Support performance and reliability testing where applicable

What you'll bring

Required:

• Hands-on experience as an SDET / Automation Engineer (mid-level)
• Strong experience with Playwright for UI test automation
• Solid programming skills in TypeScript or JavaScript
• Experience with API testing (REST, Postman, or similar tools)
• Understanding of test design patterns and automation best practices
• Experience integrating tests into CI/CD pipelines (Jenkins, GitHub Actions)
• Familiarity with version control systems (Git)
• Experience working in Agile/Scrum environments
• Strong debugging and problem-solving skills
• Understanding of software testing principles (functional, regression, integration)

Experience we consider a plus:

• Knowledge of contract testing (e.g., Pact)
• Knowledge of cloud platforms (AWS, Azure, or GCP)
• Familiarity with ServiceNow or enterprise SaaS platforms
• Experience with observability tools (Grafana, ELK, etc.)
• Exposure to AI-driven testing approaches or self-healing tests

How you’ll benefit:

• Local benefits
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-KS1

Job Description

About the Role

Abnormal Security is looking for a backend software engineer to work on customer-facing products that enable SOC teams to search across cloud email tenants, investigate threats, and perform remediation at scale. You'll work on systems that directly power how security teams find and act on malicious messages inside the Abnormal platform. We use AI-augmented development practices across our engineering org, and expect engineers to leverage modern AI tools to build faster and ship high-quality software with more leverage. The ideal candidate has backend and distributed systems experience, takes ownership of what they ship, and wants to work on products where reliability and speed directly affect customer security outcomes.

What You Will Do

• Design and build backend services that power search, remediation, and quarantine workflows across multi-tenant enterprise email environments
• Work with the Tech Lead, Engineering Manager, and Product Manager to scope, develop, and deliver features end-to-end
• Own the reliability of the systems you build, including unit tests, integration testing, and production observability
• Participate in on-call rotations and provide technical support to troubleshoot and resolve customer issues
• Contribute to API design for customer-facing REST endpoints used by security operations teams
• Communicate effectively in an async-first environment, provide updates, surface blockers, and propose solutions without prompting
• Leverage AI development tools to enhance productivity, optimize workflows, and deliver reliable production outcomes
• Mentor junior engineers and raise the engineering bar through code reviews and knowledge sharing

Must Haves

• BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field
• 3+ years of industry experience in backend development and distributed systems
• Experience building features and components from scratch and operating them in production, balancing feature work with operational reliability
• Experience working with distributed teams, proficient in asynchronous and written communication
• Experience improving service reliability, resiliency, and observability in production systems
• Strong fundamentals in computer science, data structures, and system design

Nice to Have

• Experience with our stack: Python, Go, AWS, Kubernetes, Django
• Experience with search systems, remediation workflows, or operational tooling used by SOC teams
• Experience with SIEM/SOAR integrations or platform APIs
• Exposure to email security, email authentication standards (DMARC, DKIM), or cybersecurity products

About You

You’re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you’ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement.

You're energized by the evolving threat landscape in email and SaaS security, and you’re excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion—committed to delivering exceptional support and building customer trust at every step.

What You Bring:

• 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms.
• Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom.
• Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence.
• A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes.
• Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus.
  
  

In This Role, You Will:

• Act as a trusted L1 technical advisor for enterprise customers using Abnormal’s Cloud Email Security, AI Security Agents, and Saas Security.
• Own and resolve inbound support tickets—including configuration issues, API questions, behavioral false positives, and threat investigations.
• Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust.
• Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation.
• Support seamless customer onboarding and engagement by working alongside Customer Success Managers.
• Create and maintain internal and external knowledge base content to improve case deflection and empower customers.
• Identify patterns in support interactions to flag recurring pain points and drive product improvements.

#LI-UC1

Job Description

About the Role

Abnormal Security is looking for a backend software engineer to work on customer-facing products that enable SOC teams to search across cloud email tenants, investigate threats, and perform remediation at scale. You'll work on systems that directly power how security teams find and act on malicious messages inside the Abnormal platform. We use AI-augmented development practices across our engineering org, and expect engineers to leverage modern AI tools to build faster and ship high-quality software with more leverage. The ideal candidate has backend and distributed systems experience, takes ownership of what they ship, and wants to work on products where reliability and speed directly affect customer security outcomes.

What You Will Do

• Design and build backend services that power search, remediation, and quarantine workflows across multi-tenant enterprise email environments
• Work with the Tech Lead, Engineering Manager, and Product Manager to scope, develop, and deliver features end-to-end
• Own the reliability of the systems you build, including unit tests, integration testing, and production observability
• Participate in on-call rotations and provide technical support to troubleshoot and resolve customer issues
• Contribute to API design for customer-facing REST endpoints used by security operations teams
• Communicate effectively in an async-first environment, provide updates, surface blockers, and propose solutions without prompting
• Leverage AI development tools to enhance productivity, optimize workflows, and deliver reliable production outcomes
• Mentor junior engineers and raise the engineering bar through code reviews and knowledge sharing

Must Haves

• BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field
• 3+ years of industry experience in backend development and distributed systems
• Experience building features and components from scratch and operating them in production, balancing feature work with operational reliability
• Experience working with distributed teams, proficient in asynchronous and written communication
• Experience improving service reliability, resiliency, and observability in production systems
• Strong fundamentals in computer science, data structures, and system design

Nice to Have

• Experience with our stack: Python, Go, AWS, Kubernetes, Django
• Experience with search systems, remediation workflows, or operational tooling used by SOC teams
• Experience with SIEM/SOAR integrations or platform APIs
• Exposure to email security, email authentication standards (DMARC, DKIM), or cybersecurity products

General Summary:

The Senior Full Stack Engineer I is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner while remaining aligned with industry and organizational standards. 

Essential Duties and Responsibilities:

• Provides support to the Engineering teams, with a high attention to detail

•  Researches, analyzes, and documents findings. 

• May influence others within the Software Engineering team through the explanation of facts, policies, and practices. 

• Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems.

• Works on systems critical to company’s current and future operations

• Debugs production issues across services and multiple levels of the stack.

• Assists with improvement of organizational engineering standards, tooling, and processes.

• Participates in the testing process through test review and analysis, test witnessing, and certification of software.

• Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems.

• Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, or groups.

Knowledge, Skills, and/or Abilities Required:  

• Microservices Architecture – Experience designing and building scalable, decoupled systems.
• .NET Development – Proficiency in ASP.NET MVC and .NET 6+, with a strong understanding of both legacy and modern frameworks.
• Legacy & Modern Systems – Comfortable working across monolithic applications and modern microservices.
• REST API Design & Integration – Skilled in developing and consuming RESTful services.
• Database Design – Strong SQL skills; NoSQL experience is a plus.
• Cloud Service Providers – Familiarity with cloud platforms; AWS experience preferred.
• Version Control – Proficient in Git and collaborative development workflows.
• Software Design Patterns – Solid understanding and practical application of common design patterns for building maintainable and scalable software.
• React/ Angular experience is mandatory 

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in related field or equivalent business experience

6 to 10 years of relevant experience

Programing languages: Proficiency in ASP.NET MVC and .NET 6+, with a strong understanding of both legacy and modern framework

• Legacy & Modern Systems – Comfortable working across monolithic applications and modern microservices
• Frontend Development – Hands-on experience with React.js or Angular for building responsive, maintainable UIs.
• REST API Design & Integration – Skilled in developing and consuming RESTful services.
• Database Design – Strong SQL skills; NoSQL experience is a plus.
• Cloud Service Providers – Familiarity with cloud platforms; AWS experience preferred.
• Version Control – Proficient in Git and collaborative development workflows.
• Software Design Patterns – Solid understanding and practical application of common design patterns for building maintainable and scalable software.
• Strong computer skills as well as excellent verbal and written communication skills.
• Organized, detail-oriented, self-motivated, and willing to develop professionally.
• Strong team player, ability to build positive and collaborative relationships within the organization.
• Ability to work on multiple priorities and/or projects simultaneously.
•  Problem solving abilities and the ability to meet reasonable deadlines 
•  Ability to understand complex algorithm.
• Ability to work under general supervision.
• Work location 
• Bangalore. (Candidates willing to relocate to Bangalore can also apply)

         Shift Timings 

• 7 am to 4 pm. IST 

• Working Conditions:

  Pune and Mumbai Hybrid Thrice a week from the office. 
  • Bangalore is currently Remote.
• •  

The Opportunity 

We seek a Technical Support Engineer to join our team and deliver excellent service for a leading global SaaS company with millions of users. You will engage with customers, both technical and non-technical, on a personal level, across multiple support channels—including phone support. Familiarity with key languages like JavaScript, Node.js, and PHP is highly valued. Don't hesitate to apply even if you don't meet all the requirements—we welcome applicants from diverse backgrounds, including those without customer-facing experience.

Location requirement: This role is open to candidates based in Bangalore, India.

Timezone alignment: This role is aligned to India Standard Time (IST).

What You’ll Do

• Becoming a technical expert on the Postman platform
• Taking ownership of customer reported issues and seeing problems through to resolution
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
• Working with engineering, product, and customer teams to ensure speedy resolution
• Streamline process, run experiments, build/maintain internal tools, build proofs-of-concepts for users
• Contributing to our FAQs, which serve as our customer’s knowledge base
• Interacting with Postman's developer community of 15 million+ via our support channels, our public Github issue tracker and the community
• Achieving key metrics around CSAT, responsiveness, and # of iterations to a successful resolution
• Providing real-time customer support via phone (and/or screen-sharing when appropriate), including triage, troubleshooting, escalation coordination, and clear follow-ups in writing
• Participating in weekend coverage to support customers outside of standard weekday hours, ensuring consistent responsiveness and handoffs across a globally distributed team

About You

• 2+ years of experience doing technical product support for a modern / SaaS product
• Previous experience with API Development / SaaS products
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Very comfortable with technical concepts, great analytical skills, and can explain how Postman works to a range of audiences
• Familiarity with software products in general, basics of networking, fundamentals of REST APIs, and how the web works
• Able to work asynchronously with a globally-distributed team
• Familiarity with support platforms like Jira, Github, Zendesk and Confluence
• Comfortable providing customer support over the phone, including explaining technical concepts live, guiding troubleshooting steps, and maintaining a calm, structured approach during high-urgency issues
• Able to work standard hours aligned to IST
• Participate in weekend coverage as part of the role (via a rotating schedule or shifted week); timing and frequency may evolve as the team grows

We are looking for a highly technical Marketing Technology Engineer to serve as the backend and DevOps backbone of our Marketing Operations team. This role sits within Platform Operations, where you will build and maintain the systems, integrations, automations, and guardrails that enable Campaign Operations and Demand Gen teams to function efficiently. You will translate process requirements into scalable, well-documented technical solutions while focusing on APIs, data models, and automation. You will play a critical role in ensuring operational excellence, SLAs, and data integrity. This hands-on engineering position is essential for making the entire marketing engine more scalable, predictable, and efficient.

You will:

• Administer and optimize key marketing platforms (e.g., Marketo, 6Sense, RingLead, and attribution tools) with a focus on stability, governance, and security.
• Build and maintain API- and event-driven integrations between Marketo and other MarTech/SDR systems.
• Execute and automate data hygiene processes, including deduplication, normalization, and enrichment, to support lead routing accuracy.
• Implement intake and workflow automations to connect HelpDesk/Asana forms to platform actions, reducing manual cycle time and error risk.
• Build reusable technical assets, such as program templates and automation modules, and document technical runbooks and SOPs.
• Set up monitoring and alerting for key integrations and use DevOps practices (Git, CI/CD) to track and reduce production failure events.

You have:

• 4–7+ years in a technical role (Marketing Engineer, Integration Engineer, or similar) supporting enterprise B2B SaaS or complex go‑to‑market environments.
• Strong experience with APIs, webhooks, and integrations (REST/JSON, OAuth) and working with third-party SaaS platforms.
• Proficiency in at least one scripting language (e.g., Python, Node.js, TypeScript) for automation and data manipulation.
• Solid SQL skills and comfort working with relational databases and/or cloud data warehouses.
• Practical experience with Salesforce and Marketo, along with an understanding of B2B funnel concepts like MQLs and lead routing.
• A high bar for data quality and the ability to diagnose issues across multiple systems to propose long-term technical fixes.

You have an advantage if:

• You have experience with lightweight DevOps practices such as environment management and configuration-as-code.
• You are familiar with basic cloud services, including serverless functions, containers, and schedulers.
• You have experience acting as an internal “super user” for advanced platform features and AI-driven automation.
• You have a background in partnering with IT/IS to ensure data privacy compliance (e.g., GDPR/CCPA).
• You have experience enforcing UTM and campaign taxonomy to support global dashboards and analytics.

About the Role:

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

What You'll Do:

• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring:

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• Coding Skills: Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.
  
  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers.

Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves as both a billboard and a roadmap to an excellent dining experience. It is the central hub for restaurant configuration– it determines what guests can order, how the dishes are presented and priced in different contexts, where they are routed for fulfillment and how they are coursed, how they are prepared, whether the ingredients are still available, and how they are classified for reporting. A menu is always evolving: kitchens create new dishes, managers experiment with pricing and presentation, and staff optimize the menu for restaurant operations. 

We create products to satisfy the vast breadth of our restaurants, from single-location coffee shops to complex enterprise brands with thousands of locations. We offer an extremely powerful and configurable menu platform, and our team exists to ensure that this flexibility can be managed effectively at any scale. This includes feature-rich menu data models, APIs for both first and third party integrations (eg: DoorDash and other ordering partners), and the user experiences for configuring menus that meet a vast variety of needs, from complex customer segments (eg: Pizza shops) to our evolving Retail platform. 

We are looking for a visionary engineer who is motivated by these challenges and eager to transform our menus architecture to meet the dynamic needs of our customers and our rapidly growing business. As a Principal Software Engineer on the Menus team, you will take ownership of this essential function, making strategic technical decisions that enhance our capabilities and ensure scalability. You will have the opportunity to make a huge impact in a critical space. Your leadership will drive excellence within the team and influence our broader engineering community, setting new standards and contributing to our collective success.

About this roll* (Responsibilities) 

• Lead the evolution of our Menus architecture and data models, delivering scalable solutions that have significant business impact.
• Define and implement frameworks and processes that guarantee the quality, resilience, and scalability of our user experiences and API platform.
• Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes.
• Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization.
• Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence.
• Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives.

Do you have the right ingredients*? (Requirements)

• Minimum education: BE or B.Tech in a technology-related field
• 10+ years of experience in software engineering, with a strong background in back-end development using Java, Kotlin, or other object-oriented language
• Proficient with modern API standards and technologies (e.g. REST, GraphQL)
• Proficient with relational databases and alternative data stores
• Experience with distributed systems, enterprise messaging systems, and/or microservices
• Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments.
• Strong leadership and mentoring skills, with a track record of guiding teams through architectural transformations.
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Passionate about driving innovation and continuously improving engineering practices.

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Zuora’s Application Security & Security Engineering team partners closely with engineering to embed security into the software development lifecycle through scalable tools, processes, and culture.

As a Senior Security Engineer, you’ll work hands-on with developers and architects to drive secure design, build security automation, and support critical projects across our cloud-native platform. This role is part of our growing presence in Sydney and offers the opportunity to shape and scale security practices globally.

This is a hybrid position, so you'll work both remotely and in the office.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS 

What you’ll do

• Collaborate with teams across a global organization to support the adoption and implementation of secure software development practices and tooling.
• Contribute hands-on to critical engineering and tooling projects, working closely with technical leads and product owners to ensure security is a key part of successful project outcomes.
• Mentor engineers and influence architectural decisions to ensure security is embedded by design.
• Design and develop reusable, flexible security components and APIs to support scalable, secure application development across the company.
• Define and promote best practices to ensure software security without compromising functionality, usability, reliability, or availability.
• Participate in design and code reviews, providing actionable security recommendations as needed.
• Collaborate with project teams to design and prototype secure solutions, validating key assumptions and security objectives.
• Evaluate, implement, and support a range of security tools to improve visibility and reduce risk.
• Build strong relationships and communicate effectively with stakeholders throughout the SDLC, including Product, Engineering, and Operations teams.

Your experience

• 8+ years of experience in application security, software development, or a related engineering role.
• Strong understanding of secure software development practices, including experience working with developers to embed security into the SDLC.
• Hands-on experience conducting security design reviews, threat modeling, and code reviews for web and cloud-based applications.
• Familiarity with common application vulnerabilities (e.g., OWASP Top 10) and experience in identifying and remediating them.
• Experience working with security tools such as SAST, DAST, SCA, and container security scanners.
• Ability to communicate security concepts effectively to both technical and non-technical stakeholders.

Nice to haves:

• Experience with AWS security best practices and securing cloud-native architectures.
• Background in DevSecOps or building security automation into CI/CD pipelines.
• Familiarity with Bug Bounty triage or managing responsible disclosure programs.
• Experience with regulatory frameworks (e.g., ISO 27001, SOC 2, or GDPR) as they relate to product security.
• Programming or scripting skills (e.g., Python, JavaScript, or Go) to build internal tools or automation.

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• Attractive parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

• Own the implementation, customization, proactive and reactive support for Glean customers
• Provide first response, technical troubleshooting, resolution and follow-through of customer issues and inquiries
• Assist customers in on-boarding additional datasources into Glean to increase the content and knowledge for their users' search experience
• Educate customers on the use of Glean product features as needed
• Identify system and user health issues through analysis key metrics, devise a remediation plan and execute while coordinating and updating the customer when needed
• Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
• Work closely with teams across Glean to drive product, process and service improvements

About you:

• Communication: professional presentation and interaction skills with both customers and internal teams
• Project planning: plan and execute technical implementation of customer projects including configuration and customization with integrations to SaaS-based systems
• Self-motivated: proactive approach to delivering service to customers
• Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion
• Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers
• Problem solving: technical problem solving skills including ability to troubleshoot and isolate issues to their root cause
• Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
• Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
• Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
• Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure
• Must have experience on troubleshooting REST API issues
• Working experience on SSO, SAML and OAuth & network troubleshooting
• Should be able to document the issues and contribute to support knowledge base
• Knowledge on SQL/database, Basics Kunbernetes, Intermediate/Advanced Linux
• Good to have experience on using Github, Jira & confluence
• Basic knowledge on LLM and how GPT works is a plus

Location: 

• This role is hybrid (3 days a week in our Bangalore office)
• This role follows PST shift hours, which are 9:30PM - 6:30AM IST

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID

• Own the implementation, customization, proactive and reactive support for Glean customers
• Provide first response, technical troubleshooting, resolution and follow-through of customer issues and inquiries
• Assist customers in on-boarding additional datasources into Glean to increase the content and knowledge for their users' search experience
• Educate customers on the use of Glean product features as needed
• Identify system and user health issues through analysis key metrics, devise a remediation plan and execute while coordinating and updating the customer when needed
• Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
• Work closely with teams across Glean to drive product, process and service improvements

About you:

• Communication: professional presentation and interaction skills with both customers and internal teams
• Project planning: plan and execute technical implementation of customer projects including configuration and customization with integrations to SaaS-based systems
• Self-motivated: proactive approach to delivering service to customers
• Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion
• Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers
• Problem solving: technical problem solving skills including ability to troubleshoot and isolate issues to their root cause
• Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
• Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
• Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
• Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure
• Must have experience on troubleshooting REST API issues
• Working experience on SSO, SAML and OAuth & network troubleshooting
• Should be able to document the issues and contribute to support knowledge base
• Knowledge on SQL/database, Basics Kunbernetes, Intermediate/Advanced Linux
• Good to have experience on using Github, Jira & confluence
• Basic knowledge on LLM and how GPT works is a plus

Location: 

• This role is hybrid (3 days a week in our Bangalore office)
• This role follows EST shift hours, which are 5:30 PM to 2:30 AM IST.

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID

What you'll do

• Meeting with business stakeholders and translating functional requirements into technical requirements.
• Ensuring the quality, consistency and efficiency of all Salesforce activities including: general administration, data validity, reporting, support, maintenance, and improvement of the Salesforce platform.
• Re-engineer existing processes or build new processes to support the growth of the company.
• Implement/integrate/help manage third party applications as necessary.
• Design and develop technical solutions in Salesforce, extensive experience with customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, SOQL, and declarative platform tools (Process Builder, Lightning flows, Lightning App Builder, etc.)
• Maintain Salesforce Data Integrity.
• Design and build high-performance, reusable and reliable apex code with best practices.
• Web Services development with the Salesforce API (REST/SOAP/Meta Data, etc.) 
• Prepare technical specifications, detailed design documents, and developing test cases.
• Partner closely with the QA team during the build, test and UAT cycle to ensure build quality.
• Follow SDLC processes and tools, Iterative Design & Prototyping (Agile)

What you'll bring

• 5+ years of Salesforce development experience with Salesforce administration, Apex, Visualforce, triggers, batch Apex, Salesforce APIs, configuring Salesforce using workflows, validation rules  and lightning flows.
• Must have Salesforce administration skills like creating objects, fields, page layouts, lightning layouts, workflows, lightning flows, Email templates, data loader.
• Experience with Salesforce development using Lightning Framework, Apex.
• Experience with AURA and Lightning Web Component development.
• Experience with web technologies including HTML, XML, CSS and JavaScript.
• Experience writing SOQL and SOSL queries.
• Experience with Salesforce CPQ, a plus.
• Experience implementing Salesforce with other applications using SOAP, REST, BULK APIs.
• Good understanding of Salesforce CRM governor limits with an ability to optimize code to respect those limits.
• Experience in working with CD/CI DevOps tools.
• Working knowledge in SDLC process (Waterfall and Agile) , Agile Scrum Methodology experience (Preferred).
• Experience and desire to work in a multi-region global delivery environment
• Strong problem solving and troubleshooting skills.

Certifications

• Salesforce Certified Administrator (Required).
• Salesforce Platform Developer I (Required).
• Salesforce Platform App Builder (Required).
• Salesforce Platform Developer II (Preferred).
• Salesforce Certified Advanced Administrator (Preferred).

#LI-VG1
#LI-Hybrid

The Role:

We are currently looking for experienced OneStream Solution Architects to join in our OneStream practice. This role is responsible for implementing financial technology solutions using the OneStream software platform.  

OneStream is a modern, cloud-based solution in the Corporate Performance Management (CPM) space. We hire individuals who are passionate about solving problems and bringing innovative ideas to our clients and our team. As part of the OneStream team, you will help build a practice that is able to identify and implement solutions to help our clients utilize technology to run their businesses more effectively. 

In this role, the ideal candidate will be able to:

• Implementation of OneStream Solutions that span Requirements and Design, Development, Testing, Training and support
• Assist with pre-sales meetings with prospective clients including supporting client demos and proof-of-concept projects
• Collaborate seamlessly with internal and client-side resources and effectively communicate across various audiences
• Approach problems creatively and apply technical skills to solve business challenges 
• Adhere to Spaulding Ridge delivery methodology and project standards, and ensure that project deliverables are completed on time
• Work in a fast paced, dynamic environment and deal with ambiguity
• Embrace the Spaulding Ridge culture of All Business is personal and take full ownership of the tasks, adopting an outcome driven strategy 

You have: 

• 7+ years of overall experience. End to End implementation experience and strong hand on business logics is a must.
• Good understanding of the financial and accounting processes including proficient experience with planning methods, financial close and financial reporting
• Experience of working on complex allocations, different business rules including member formulas, seeding logics and dynamic calculations.
• Experience with data integration between different systems/sources, REST APi as an added advantage.
• Bachelors and master's in finance/accounting/engineering. 

What else to expect

As an employee of Spaulding Ridge, you will gain exposure to an early stage growth company providing innovative opportunities to impact our clients in a meaningful way. 

In the OneStream practice we invest in your learning by providing ongoing training through our partnership with OneStream to ensure your success in implementing their technology offerings to meet our client's needs.

We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in SR’s day of service, giving back to our global community.  We offer a competitive benefit package, including flexible time off, medical, dental, vision and life insurance and much more.  

We take care of you! Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-BS1

The Team:

As part of the Product Management organization, we develop the platform that drives the next generation of enterprise intelligence and process improvement. We are a team of product enthusiasts who like to push the boundaries of the status quo and drive the product forward with innovative thinking.

Data Integration is the bedrock of our platform; it feeds the Process Intelligence Graph by extracting, ingesting, and managing customers' critical business data at scale. As we expand our global footprint, our new Engineering Hub in Bangalore is becoming a primary center of excellence for our data extraction capabilities. In this role, you will be a senior leader within the India hub, partnering with global product leadership to shape the strategic vision of our data pipeline and extractor ecosystem.

The Role:

We are seeking a Senior Product Manager with deep technical DNA to lead the development and scaling of our Extractor portfolio. You will own the end-to-end lifecycle for our most critical data gateways, ranging from native SAP (ECC & S/4HANA) integrations and Database (JDBC) connectors to our low-code Extractor Builder for Cloud SaaS.

As a Senior PM, you define and execute the roadmap. You will be responsible for identifying market shifts, navigating complex ERP architectures, and ensuring our data extraction remains high-performance, secure, and resilient. You will work at the intersection of engineering excellence and customer value, transforming technical complexity into seamless "plug-and-play" experiences for the world’s largest enterprises.

The work you’ll do:

• Strategic Roadmap Ownership: Lead the long-term vision for Celonis Extractors, prioritizing the expansion of our connector library across SAP, Oracle, Salesforce, and beyond.
• Platform Innovation: Drive the evolution of the Extractor Builder, enabling customers to build custom REST API connectors with an AI-first approach.
• Scale & Performance: Partner with engineering to optimize delta-load logic and real-time streaming capabilities to handle massive enterprise datasets.
• Cross-Functional Leadership: Act as a bridge between the local engineering teams and global stakeholders (Product, Sales, and Global Alliances) to ensure local execution aligns with global strategy.
• Customer Advocacy & Mentorship: Deep-dive into complex customer environments to solve architectural bottlenecks. Internally, provide mentorship to junior PMs and contribute to the maturing of PM processes within the India hub.
• Market Analysis: Keep a pulse on the ETL/ELT landscape, ensuring Celonis remains the gold standard for data extraction in the Process Intelligence category.

The qualifications you need:

• 5+ years of experience in technical product management, with a proven track record of shipping complex data-centric products.
• Deep Domain Expertise: Strong understanding of data extraction patterns (CDC, Delta-loads, Batch vs. Streaming) and protocols (REST, OData, JDBC).
• ERP/SaaS Fluency: Direct experience with enterprise ecosystems, specifically SAP (functional modules and data structures) or major Cloud platforms (AWS, Azure, GCP).
• Technical Rigor: Ability to hold your own in architectural discussions with Staff Engineers while simplifying those concepts for C-level executives.
• Analytical Mindset: You love data and use it to drive decisions. Whether it’s analyzing feature adoption or optimizing extractor throughput.
• Entrepreneurial Spirit: You are excited about the challenge of being a foundational member of a new engineering hub, bringing clarity to ambiguity and building a high-performance culture.
• Communication Excellence: Exceptional ability to influence without authority and tell a compelling story about the "why" behind the "what."

Nice to have:

• Advanced degree in Computer Science, Engineering, or Business is highly desirable to connect technical performance to broad business outcomes and enterprise ROI.
•  Proven experience in designing AI-driven user journeys, specifically leveraging Agentic Workflows to automate technical complexities.
• Familiarity or experience with tools like Fivetran, Airbyte, Databricks, or Snowflake.

Opportunity:

Get Well is seeking a technically adept Senior Software Engineer to implement scalable, secure services and processing systems within a regulated healthcare environment. 

Responsibilities:

Platform Development & Integration

Design, develop, and maintain scalable microservices and APIs (REST and FHIR) to support AI agents, clinical applications, and third-party integrations.Implement secure and efficient interfaces to external services, ensuring seamless data exchange and interoperability with healthcare systems.Collaborate with the Staff Engineer/Software Architect to architect platform components that align with enterprise goals for scalability, reliability, and performance.Utilize modern frameworks and technologies (e.g., Spring Boot, Node.js, or Python Flask/FastAPI) to build robust platform services.

System Optimization & Reliability

Optimize platform services for performance, scalability, and fault tolerance, ensuring high availability in a healthcare-critical environment.Implement monitoring, logging, and alerting mechanisms to ensure system reliability and rapid issue resolution.Participate in code reviews, debugging, and performance tuning to maintain high standards of code quality and system efficiency.

Compliance & Security

• Ensure platform services adhere to healthcare regulatory requirements (e.g., HIPAA, GDPR) by implementing secure coding practices, encryption, and access controls.
• Collaborate with governance and security teams to enforce data privacy and compliance standards across all platform services.
• Support audit trails and logging mechanisms to ensure traceability and compliance with healthcare data standards.

Collaboration & Agile Practices

• Work closely with cross-functional teams, including data engineers, AI/ML engineers, and product managers, to deliver integrated solutions.
• Contribute to agile development processes, including sprint planning, daily stand-ups, and retrospectives, to drive continuous improvement.
• Mentor junior engineers and share best practices in software development, API design, and system architecture.

Innovation & Technical Expertise

• Stay informed about emerging trends in software engineering, cloud-native architectures, and healthcare interoperability standards.
• Prototype and evaluate new tools, frameworks, or technologies to enhance platform capabilities and support AI-driven applications.
• Advocate for best practices in software design, ensuring modularity, maintainability, and scalability in platform development.

Requirements:

Education & Experience

• Bachelor’s or Master’s degree in Computer Science or related technical discipline
• 5+ years of experience in software engineering, with at least 3+ years in platform or backend development roles.
• Proven track record of designing and implementing scalable, cloud-native platforms or services.

Technical Proficiency

• Strong proficiency in at least two programming languages such as Java, Python, Go or JavaScript/TypeScript for building REST based APIs.
• Hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).
• Familiarity with API development frameworks (e.g., Spring Boot, FastAPI, Express.js) and service orchestration tools.
• Experience with message queues or event-driven architectures (e.g., Kafka, RabbitMQ) is a plus.
• Good to have: Expertise in healthcare data standards such as FHIR, HL7, USCDI, or CCDA.

Professional Skills

• Strong problem-solving skills with a focus on delivering reliable and scalable services.
• Excellent collaboration and communication skills, with the ability to work effectively in cross-functional teams.
• Proactive, detail-oriented, and committed to driving technical excellence in a fast-paced environment.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems. SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-future.html
• Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
• TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME

Title: Software Engineer

Reporting to: Senior Director, Product Development
Location: Bengaluru (Bangalore)

Opportunity:

Get Well is seeking a technically adept Staff Front End Engineer to implement scalable, secure services and processing systems within a regulated healthcare environment. This role is ideal for an early-career engineer eager to grow their skills in a dynamic, mission-driven team.

Responsibilities:

Platform Development Support

Assist in designing, developing, and testing microservices and APIs (REST and FHIR) to support AI agents, clinical applications, and external integrations.Implement platform components under the guidance of senior engineers and architects, ensuring alignment with enterprise goals for scalability and reliability.Write clean, maintainable, and efficient code using modern programming frameworks (e.g., Spring Boot, Node.js, or Python Flask/FastAPI).

System Maintenance & Optimization

• Support the maintenance and optimization of platform services to ensure performance, scalability, and reliability in a healthcare-critical environment.
• Assist in implementing monitoring, logging, and alerting mechanisms to maintain system health and support issue resolution.
• Participate in debugging and resolving technical issues under the mentorship of senior team members.

Compliance & Security

• Adhere to secure coding practices and healthcare regulatory requirements (e.g., HIPAA, GDPR) as directed by senior engineers and governance teams.
• Assist in implementing data privacy measures, such as encryption and access controls, to ensure compliance with healthcare standards.
• Support audit logging and documentation efforts to maintain traceability and compliance.

Collaboration & Agile Practices

• Collaborate with cross-functional teams, including data engineers, AI/ML engineers, and product managers, to deliver integrated solutions.
• Actively participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives, to contribute to team goals.
• Engage in code reviews to learn best practices and improve code quality under the guidance of senior engineers.

Learning & Growth

• Stay informed about software engineering trends, cloud-native technologies, and healthcare interoperability standards through training and mentorship.
• Contribute to prototyping and evaluating new tools or frameworks to enhance platform capabilities.
• Actively seek feedback and apply best practices to grow technical expertise in software development.

Requirements:

Education & Experience

• Bachelor’s or Master’s degree in Computer Science or related technical discipline
• 12+ years of experience in software development, including internships, academic projects, or entry-level roles
• Exposure to designing or implementing backend services or APIs is a plus.

Technical Proficiency

• Proficiency in developing highly responsive Front End applications using React, JavaScript/TypeScript, Express.js, Vue.js, Angular
• Basic understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker) is a plus
• Familiarity with Low-code / no-code code generators like Replit AI, Cursor, Codeium, Copilot, ChatGPT etc.
• Familiarity with API development frameworks (e.g., Spring Boot, FastAPI, Express.js) or version control systems (e.g., Git)

 Professional Skills

• Strong problem-solving skills with a willingness to learn and tackle technical challenges.
• Good collaboration and communication skills, with the ability to work effectively in a team-oriented environment.
• Proactive, detail-oriented, and eager to grow in a fast-paced, innovative setting.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems. SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-future.html
• Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
• TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME

The Role 

Staff - Software Development Engineer in Test

 Responsibilities

• Technical Leadership
• Architect, design, and implement scalable and reusable test automation frameworks for UI, API, and performance testing.
• Drive shift-left testing by integrating automated tests early in the SDLC.
• Optimize existing automation frameworks for faster execution, stability, and reliability.
• Ensure comprehensive test coverage across functional, integration, regression, performance, and security testing layers.
• Establish best practices in test automation using modern tools and frameworks.
• Review and enhance CI/CD pipelines to include automated testing, test reporting, and quality gates.
• Provide technical mentorship to SDET-1 and SDET-2 team members, guiding them on automation, testing best practices, and debugging complex issues.
• Collaboration & Stakeholder Engagement
• Work closely with developers, DevOps, and product managers to define test plans, strategies, and quality metrics.
• Collaborate with development teams to implement unit and integration tests.
• Drive defect triage and resolution processes, ensuring timely identification and fixes.
• Partner with DevOps to enhance test execution in CI/CD pipelines.
• Advocate for quality-first development practices across engineering teams.
• Automation & Tooling
• Develop robust test scripts in Java, Python, or JavaScript using frameworks like Selenium, Cypress, Appium, or Playwright.
• Implement API automation testing using tools such as RestAssured, Postman, or Karate.
• Lead efforts in performance testing using JMeter, Gatling, or Locust.
• Ensure security testing is embedded within test pipelines.
• Maintain test execution reports, dashboards, and key quality metrics using tools like Allure, TestRail, and Datadog.
• Process & Best Practices
• Define and enforce test-driven development (TDD) and behavior-driven development (BDD) methodologies.
• Improve test data management strategies for stable and repeatable test execution.
• Introduce mocking and service virtualization where applicable.
• Conduct code reviews for automation scripts and provide constructive feedback.
• Lead test strategy discussions for microservices and distributed systems testing.

Requirements

• 7-10 years of experience in software development, testing, and automation.
• Strong proficiency in one or more programming languages (Java, Python, JavaScript).
• Experience with test automation frameworks like Selenium, Appium, Cypress, TestNG, JUnit, Playwright.
• Solid knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Bamboo, or CircleCI).
• Hands-on experience with containerized environments (Docker, Kubernetes).
• Experience in testing microservices and RESTful APIs.
• Good understanding of AWS, GCP, or Azure for cloud-based testing.
• Exposure to performance and security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Junior Software Engineer – Zephyr Enterprise

• Solve challenging business problems and build highly scalable applications
• Design, document and implement new systems
• Tech stack: Java 8, API driven development, remote data via SOAP, REST and JSON

Product intro:

Zephyr Enterprise is a robust test management solution managed independently outside the Atlassian ecosystem – offering real-time Jira integration.

Zephyr Enterprise meets the most demanding requirements around privacy and security (with enterprise-grade LDAP, SSO, Encryption in Transit and at Rest), provides enterprise-grade test planning, and offers support for multiple test automation workflows and frameworks, making it the perfect tool for consolidating teams that use disparate, homegrown automation solutions.

Go to our product page if you want to know more about Zephyr Enterprise.

You can even have a free trial to check it out 😊

About the role:

As an Junior Software Engineer - Java, you will be an integral part of this transformation and will be solving challenging business problems and building highly scalable and available applications that provide an excellent user experience. Reporting to the Lead Engineer you will be required to develop solutions using available tools and technologies and assist the engineering team in problem resolution by hands-on participation, effectively communicating status, issues, and risks in a precise and timely manner.

• You will write code per product requirements and create new products, create automated tests, contribute to system testing, and follow the agile mode of development.
• You will interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements and expectations while applying the latest available tools and technology.
• Develop scalable real-time low-latency data egress/ingress solutions in an agile delivery method, create automated tests, contribute to system testing, and follow the agile mode of development.

We are looking for someone who can design, document, and implement new systems, as well as enhancements and modifications to existing software with code that complies with design specifications and meets security and Java best practices.

• Have 2-4 years of experience with hands-on experience working in Java 17 platform or higher and hold a Bachelor’s Degree in Computer Science, Computer Engineering, or related technical field required.
• API-driven development - Experience working with remote data via SOAP, REST, and JSON and in delivering high-value projects in Agile (SCRUM) methodology using preferably JIRA tool.
• Good Understanding of OOAD, Spring Framework, and the Microservices-based architecture.
• Unit Testing (JUnit preferred)/ TDD - Scripting & Automated Testing, Continuous Integration and Deployment (Jenkins).
• Experience with Relational or NoSQL databases, level design, and core Java patterns. Docker, Unix commands, and shell scripts.
• Experience with AWS stack, RDS, S3, Elastic cache, SSDLC, Agile methodologies.
• Experience with Atlassian suite of Products and the related ecosystem of Plugins
• Experience with Messaging Queue preferably RabbitMQ, ActiveMQ/Artemis.
• Experience with React, JavaScript good to have. 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

• Solve challenging business problems and build highly scalable applications
• Design, document and implement new systems in Java 17
• Build a Distributed System and microservices, specifically with HTTP, REST, JSON and XML, Messaging Queue, etc.
• The successful candidate will work from our Bangalore office in hybrid model

• You will write code per product requirements and create new products, create automated tests, contribute to system testing, and follow an agile mode of development.
• You will interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements and expectations while applying the latest available tools and technology.
• Develop scalable, real-time, low-latency data egress/ingress solutions in an agile delivery method, create automated tests, contribute to system testing, and follow an agile mode of development.

• API-driven development - Experience working with remote data via SOAP, REST, and JSON, and delivering high-value projects in the Agile (Scrum) methodology, preferably using JIRA.
• Good Understanding of OOAD, Spring Framework and the Microservices-based architecture
• Experience with Applications Performance Tuning, Scaling, Security, Resiliency Best Practices
• Experience with Relational or NoSQL databases, level design and core Java patterns
• Experience with AWS stack, RDS, S3, Elastic cache, SSDLC, Agile methodologies and development experience in a SCRUM environment.
• Experience with Messaging Queues, preferably RabbitMQ.
• Experience with the Atlassian suite of Products and the related ecosystem of Plugins
• Experience with React, JavaScript is good to have.