Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

Toast is looking for a Staff Machine Learning Engineer to serve as a technical linchpin for our AI Platform team. At the P4 level, you aren't just deploying models; you are designing the fundamental infrastructure that enables dozens of teams to build, deploy, and monitor AI at scale. You will act as a force multiplier, mentoring senior engineers and setting the architectural standards for our MLOps lifecycle—from feature stores and automated retraining to high-performance inference at the edge.

About this Roll*:

• Architectural Leadership: Design and lead the evolution of a unified MLOps platform that supports diverse needs across Toast, ensuring high availability, scalability, and security of ML services.
• Engineering Excellence: Champion and institutionalize best practices for CI/CD for ML (MLOps), automated testing, and infrastructure-as-code (Terraform).
• Cross-Functional Synergy: Lead collaborative efforts across Data Engineering, DevOps, and Product teams to bridge the gap between model prototyping and production-grade reliability.
• Strategic Roadmapping: Partner with leadership and Product Managers to define the 1-2 year technical vision for AI infrastructure, prioritizing long-term stability over short-term fixes.
• Operational Ownership: Set the standard for observability and incident response for ML systems, driving root-cause analysis for complex system failures.
• Mentorship: Actively mentor P2 and P3 engineers, fostering a culture of technical rigor and continuous learning.

Do you have the right ingredients*?

• Education: Bachelor’s or Master’s degree in Computer Science, AI, or a related technical field.
• Experience: A minimum of 10-12+ years of professional software engineering experience, with at least 6-7 years specifically focused on productionizing and scaling ML systems at the enterprise level.
• Core Tech Stack: Expert-level proficiency in Python, Scala, or Java/Kotlin. Extensive experience with PySpark and high-performance computing.
• Generative AI & LLMOps: Proven track record of taking LLM applications from research to production, including experience with Vector Databases, LangChain/LangGraph, and A2A protocols.
• System Design: Superior ability to design distributed systems that handle millions of requests with sub-second latency.
• Experience with microservice based architecture, preferably with AWS tooling (SageMaker, DynamoDB, Athena, Glue, etc.)
• Experience in software engineering best practices and tools including object-oriented programming, test-driven development, CI/CD, git, shell scripting, task orchestration, MLflow
• Profound knowledge of model deployment, orchestration (Apache airflow, Prefect), scaling, and managing CPU/GPU resources efficiently. 
• Exceptional problem-solving, analytical skills and the ability to tackle complex problems with a critical thinking approach. 
• Outstanding communication and interpersonal skills, coupled with a demonstrated ability to work collaboratively within a team environment.
• Foundational knowledge in statistical concepts (e.g. classification, regression, etc) and deep learning algorithms (e.g. CNN, RNN) is desirable

Bonus Ingredients (The "Staff" Edge)

• Data Strategy: Experience implementing enterprise-grade Feature Stores (e.g., Tecton, Feast) and real-time streaming frameworks like Apache Flink or Ray.
• Full-Stack Visibility: Ability to dive into the UI/UX layer (React) or deep into the kernel/networking layer to debug performance bottlenecks.

Open Source/Community: Contributions to relevant open-source projects (MLflow, Kubeflow, etc.) or a history of speaking at industry conferences.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building the systems that other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

This is a hybrid role with 2 days per week in the Bengaluru office.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Write high-quality, well-tested code and participate in design and code reviews
• Collaborate with engineers, product managers, and platform teams to understand developer needs and translate them into reliable platform solutions
• Contribute to the team's adoption of agentic development practices and tooling
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• Bachelor’s Degree with relevant experience of 5+ years in designing and implementing scalable backend services
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in Java, Kotlin, or another object-oriented language
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

About the role

We are looking for a high-impact Publisher Growth & Monetization Manager to drive revenue optimization across the ads ecosystem. This role sits at the intersection of analytics, product, and sales, and requires someone who can both diagnose monetization opportunities and execute on them with stakeholders.

This role is ideal for someone who mirrors a hybrid profile: consultative seller + analytical operator.

Key Responsibilities

Publisher Strategy & Growth: Act as a strategic advisor on revenue growth, inventory strategy, and ad stack evolution, Build quarterly growth plans and track execution against revenue targets. Identify whitespace opportunities (new formats, geos, demand partnerships)

Revenue & Monetization Optimization: Own end-to-end monetization strategy across Google Ad Manager / AdX / programmatic stack for web and app surfaces. Analyze revenue drivers (fill rate, CPMs, demand mix, floor pricing, etc.) and identify optimization levers. Run experiments (pricing, formats, demand channels) to maximize yield

Data & Analytics: Monitor performance (RPM, ARPU, latency, viewability, etc.). Translate data into clear narratives for internal and external stakeholders

Sales & Stakeholder Management: Own a portfolio of accounts with revenue responsibility. Lead business reviews, negotiations, and growth conversations with senior stakeholders

Cross-functional Collaboration: Work with Product, Engineering, and Demand teams to solve publisher challenges. Provide feedback loops to improve product features and monetization tools. Partner with internal teams to unlock incremental demand.

Minimum Qualifications

• 6–8 years of experience in ad tech, digital advertising, or publisher monetization
• Strong analytical skills (Excel, data storytelling)
• Experience with Google Ad Manager / AdX / programmatic ecosystem
• Ability to manage client relationships and drive revenue outcomes

Preferred Qualifications

• Prior experience in Managing publishers and ad inventory.
• Strong understanding of:
• Header bidding / Open Bidding
• Yield optimization & pricing strategies
• Programmatic demand landscape
• Proven track record of growing revenue or managing business targets
• Ability to operate in ambiguous, fast-paced environments

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Staff Software Engineer on this team, you'll shape the foundation others build on: from the LLM Proxy that routes all internal AI traffic, to autonomous agents that participate directly in the software development lifecycle. If you want to work at the frontier of AI infrastructure and see your work amplify hundreds of engineers across a fast-growing company, this is the role.

A day in the life (Responsibilities)

• Design, build, and ship core AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines powering Toast's internal AI ecosystem
• Architect and deliver autonomous agents that participate in the SDLC, including the AI Review GitHub App and Developer Platform MCP integrations
• Build on and help maintain the internal plugin marketplace, developing plugins that encode Toast's architectural standards, PR patterns, and quality practices directly into AI assistant behavior
• Lead technical design and implementation of MCP (Model Context Protocol) services and no-code service templates that accelerate AI-powered development across Toast
• Drive adoption of agentic development practices through tooling, internal evangelism, and hands-on enablement across engineering teams
• Mentor engineers through code reviews, architecture discussions, and pairing sessions
• Partner with product and platform teams to define and expand the AI Foundations roadmap

What you'll need to thrive (Requirements)

• 8+ years of experience designing and implementing scalable backend services
• Strong foundation in Java, Kotlin, or another object-oriented language, with experience building scalable backend services
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Deep familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and the ability to extend them through custom plugins, skills, or hooks
• Hands-on experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
• Strong prompt engineering skills and intuition for how LLM behavior changes with context, instructions, and tool definitions
• Proven track record of technical leadership: influencing architecture decisions, setting quality standards, and mentoring peers
• Experience with distributed systems, API design, and cloud-native infrastructure
• Strong customer empathy and the ability to translate developer pain points into platform solutions

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

This is a hybrid role with 2 days per week in the Bengaluru office

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role

🤖 Power Groupon’s Next Chapter with AI-Driven Innovation

Are you a hands-on technical leader ready to shape the next generation of B2B platforms? Join Groupon at a pivotal moment as we transform our business with an aggressive AI-first strategy and modern technology stack. As our new Backend  Engineer for Deal Management, you will drive the architecture, development, and impact of systems that empower local businesses worldwide—right from the ground up.

Key Responsibilities:

• Deliver complex technical initiatives independently within high-availability, mission-critical systems.
• Lead technical reviews and contribute to architectural decisions, specifically driving TypeScript/Node.js migrations.
• Champion AI-assisted development by using tools like Cursor and Claude hands-on; mentor teammates on effective practices and prompt engineering.
• Communicate technical trade-offs clearly to both technical and non-technical stakeholders to ensure alignment on roadmap priorities.
• Own operational excellence by maintaining and improving SLOs, observability, and comprehensive documentation for your areas of ownership.

Key Requirements:

• 6+ years of software engineering experience with deep proficiency in production-grade TypeScript, Node.js
• Distributed systems expertise in high-traffic environments, including API design, monitoring, and advanced debugging.
• AI-Native workflow: Hands-on experience integrating AI coding tools (e.g., Cursor, Claude) into your daily development cycle.
• Strong communication skills and a proven ability to drive cross-functional collaboration.
• Set engineering quality bars by driving best practices around code reviews, testing strategy, security, and performance, ensuring long-term maintainability and scalability of the platform.

Nice to Have:

• Experience scaling E-commerce or marketplace platforms.
• A background in Java to support modernization and refactoring projects will be considered.
• Open source contributions or practical experience with AI/ML integration.
• Experience owning systems end-to-end, including design, development, rollout, and post-production support in fast-moving environments.
• Strong fundamentals in data modeling, system performance optimization, and resilience patterns.
• Prior experience influencing technical direction beyond your immediate team (RFCs, design docs, tech talks, or migration leadership).

What Success Looks Like:

• Independence: Delivering high-quality, well-tested features with minimal guidance.
• Architectural Impact: Active participation in design reviews that tangibly improve team-wide technical solutions.
• Mentorship: Effective coaching of junior engineers with a measurable impact on their technical growth.
• Risk Management: Maintaining clear documentation and proactively identifying risks before they impact the platform.

We Are Interested In:

Engineers who take full technical ownership, embrace AI tooling in their daily work, and deliver reliable systems while growing their impact across the team. We seek a candidate who can balance high-stakes stability with the speed of modern transformation.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for a strong technical contributor to drive AI/ML innovation and deliver real business impact through intelligent solutions.

You’ll:

• Identify high-impact opportunities using AI/ML to solve customer and business problems
• Partner with stakeholders and influence decisions through data-driven insights
• Build and deploy end-to-end ML models (including LLMs) using structured and unstructured data
• Collaborate with engineering teams to develop scalable data and ML pipelines
• Take full ownership from idea to production, delivering measurable business outcomes

This role is ideal for someone who can combine deep technical expertise with business thinking to simplify complexity and build impactful, production-ready AI solutions.

About You

1. 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience
2. Curious mind to learn, explore and identify biggest customer opportunities
3. Build strong relationships across both technical and business/product teams, earn trust with leadership
4. Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay
5. Willingness to dive deep into the tech stack as well as hands-on coding
6. Experience in building end to end ML models, across the ML lifecycle
7. Strong communication and leadership presence
8. Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite
9. Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments
10. Bachelors/Masters in a technical or natural sciences domain from a top university

Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives.

The Team

Zuora Platform Tech is at the forefront of technological and business transformation, tackling complex, ambiguous problems to drive innovation. As part of the AIMS team (AI, ML, and Science), you’ll work on applying advanced AI and data science to enable total monetization across Zuora’s product suite and beyond.

The team operates at the intersection of AI, business strategy, and product innovation, solving high-impact problems like pricing, forecasting, segmentation, and optimization. The tech stack includes Java, Spring, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, and AngularJS.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. As the Intelligent Work Management Platform, we are redefining the velocity of work by uniting people, data, and AI to move businesses forward. We don’t just automate tasks; we eliminate execution silos and turn strategic vision into measurable enterprise impact. We’re creating a space to think big and take action, because when challenge meets purpose and AI-powered execution meets human ingenuity, that’s magic at work. It’s what we show up for every day, helping organizations not just keep up with change, but thrive because of it.

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Manager AI/ML Ops Engineering, who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform.

You Will:

• Focus on team members and coaching them to play to their strengths, grow and deliver peak performance
• Lead and mentor a team of AI/ML Ops engineers and operations specialists.
• Define and govern solutions for AI/ML operations, ensuring scalability, cost-efficiency, and reliability
• Develop and maintain standardized AI/MLOps workflows, including CI/CD/CT (Continuous Integration/Continuous Delivery/Continuous Training) pipelines
• Delegate and harness the aggregate strength of your team.
• Focuses on individual and team needs to foster a positive culture consistent with Smartsheet values.
• Actively helps individuals and the overall team to set priorities and focus on delivery of commitments
• Review team's designs and provide feedback on deployment safety, resilience, scale, performance, and security
• Lead and facilitate cross-team interactions, communication, and dependencies
• Ensure all changes are fully tested before being deployed
• Ensure deployment plans are well-considered and include appropriate scalability and load tests
• Work with stakeholders to align AI projects with business strategies.
• Ensure all AI/ML Ops solutions adhere to regulatory compliance, security, and ethical guidelines
• Drive Engineering and Operational excellence initiatives
• Perform other duties as assigned
  
  

You Have:

• Enterprise SaaS software solutions with high availability and scalability
• Experience building teams through recruiting and retention
• Experience in Leading and Mentoring a team of ML engineers and operations specialists.
• Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
• AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
• Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
• Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
• Programming languages like Python and SQL
• Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
• Solution Cost Optimisations and design to cost
• Legally eligible to work in India on an ongoing basis

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform.

You Will:

• Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines
• Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable
• CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools
• Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms
• Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable
• Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time.
• Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable
• Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users
• Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production.
• Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow.
• Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data
• Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure
• Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
• Perform other duties as assigned

You Have:

• Enterprise SaaS software solutions with high availability and scalability
• Solution handling large scale structured and unstructured data from varied data sources
• Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
• Working with Product engineering team to influence designs with data, AI and analytics use cases in mind
• In depth experience in System design, AI/ML Frameworks and tools involving large Petabytes of data with Databricks Lakehouse ecosystem
• AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
• Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
• Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
• Programming languages like Python and SQL
• Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
• Solution Cost Optimisations and design to cost
• Legally eligible to work in India on an ongoing basis

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform.

You Will:

• Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines
• Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable
• CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools
• Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms
• Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable
• Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time.
• Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable
• Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users
• Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production.
• Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow.
• Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data
• Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure
• Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
• Perform other duties as assigned

You Have:

• Enterprise SaaS software solutions with high availability and scalability
• Solution handling large scale structured and unstructured data from varied data sources
• Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
• Working with Product engineering team to influence designs with data, AI and analytics use cases in mind
• In depth experience in System design, AI/ML Frameworks and tools involving large Petabytes of data with Databricks Lakehouse ecosystem
• AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
• Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
• Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
• Programming languages like Python and SQL
• Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
• Solution Cost Optimisations and design to cost
• Legally eligible to work in India on an ongoing basis

Smartsheet is hiring a Senior Machine Learning Operations Engineer to architect our machine learning production lifecycle. Your mission is to maintain and deploy ML models to a scalable, reliable, and secure production environment. You will design and maintain the infrastructure, automation, and monitoring systems that ensure our AI products are high-performing and cost-effective.

You will report to our Director, Analytics Engineering & Data Governance and work from our Bangalore, India office. 

You Will:

Model and Pipeline Automation 

• Automate the deployment and retraining of ML models, from training through to production inference, by building and managing complete CI/CD/CT (Continuous Training) pipelines, adhering to MLOps best practices. 
• Build, fine-tune, or use pre-trained LLMs, deep learning models or traditional machine learning models.
• Evaluate and recommend AI or ML solutions for the product using any combination of vendor solutions and/or custom-built models.

Governance & Compliance

• Implement model versioning, lineage tracking, and auditing to ensure compliance with security and ethical standards.

Performance Monitoring

• Continuously monitor the health and performance of production machine learning models, proactively identifying and correcting model drift, staleness, and performance degradation. 
• Incorporate user feedback for iterative improvements and manage necessary model retraining cycles.

Cross-Functional Collaboration

• Act as the "glue" between Data Scientists (who build models) and Software Engineers (who consume them).
• Partner effectively with software engineers, product managers and business functions to integrate the machine learning solutions across smartsheet.

Architecture and Infrastructure Management

• Provision and manage scalable cloud infrastructure using Infrastructure as Code (IaC).
• Provide architectural guidance and mentorship to a team consisting of ML engineers, data scientists and analytics engineers.
• Distill complex ML concepts into easy-to-follow technical documentation.

You Have:

• 5+ years of experience with creating, deploying and scaling machine learning solutions in a cloud environment (eg. AWS, GCP, Azure) and ability to use tools such as SageMaker, Glue, Lambda, Docker etc. to create ML models and data pipelines. 
• 7+ years of programming experience in languages used in AI/ML (eg python, scala etc)
• 4+ years of experience in developing deep learning and traditional ML models using common frameworks like pytorch, tensorflow, huggingface, scikit-learn etc.
• Strong applied data science skills - ability to recognize data patterns, understand how and when to use various machine learning approaches (eg. supervised/unsupervised learning, deep learning etc.), and evaluate the performance of ML algorithms. 
• Proven ability to remain up-to-date with the latest advancements in Generative AI approaches (eg. OpenAI, LangChain, Stable Diffusion APIs).
• Experience developing, documenting, and supporting REST APIs
• A degree in Computer Science, Engineering, or a related field or equivalent practical experience.

As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from 1 team and 3 engineers in 2018 to 9 teams with over 70 engineers in 2024. As we expand into India and build out a new operation, we're searching for a talented and motivated Principal Analytics Engineer (Data Architect) to serve as a thought leader in our data-driven decision-making. You will be responsible for the end-to-end system design and architecture of our business critical analytical systems (DWs). This role will be responsible for the design and development of a governed, reliable, and scalable analytics ecosystem, transforming raw data into high-value, performant data products for DS/ML, analytics, and reporting.

A key aspect of this role is providing thought leadership and architecting efficient, large-scale data transformation systems within Snowflake. You will have demonstrated experience architecting data solutions for SaaS companies, specifically within the Go-To-Market (GTM), Marketing, Customer Experience, and Financial business domains. Working as a strategic advisor to BI analysts, Data Scientists, and business leadership, you will drive the organization's data strategy, ensure data accessibility, and foster data democratization across the enterprise.

This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India.

You Will:

• Lead the end-to-end system design and architecture for large, complex analytics systems, optimizing data transformations from our data lake in Snowflake into analytical data products (DWs).
• Define and drive the adoption of design standards, architectural principles, and data modeling methodologies (including Data Vault (DV 2.0) and dimensional modeling) across the organization.
• Propose and drive strategic initiatives and coordinate the technical roadmap for analytical systems across the engineering organization partnering closely with the Big Data Platforms (BDP) team.
• Serve as the data architect for critical SaaS business domains, including Go-To-Market, Marketing, Customer Experience, and Finance, translating ambiguous business problems into scalable technical analytical solutions.
• Develop and implement the organization's data strategy for data quality, observability, and testing, raising the bar for engineering quality.
• Architect and guide teams to build and maintain a governed, robust, reliable, and scalable analytics system leveraging Gen AI capabilities including AI-assisted code development practices.
• Act as a trusted advisor to BI analysts, data scientists, and business leaders, educating and advising leadership on technical data topics and data accessibility strategies.
• Foster data democratization via activation of data on critical platforms like Smartsheet Platform, Amplitude, ThoughtSpot, Gainsight & Salesforce.
• Actively mentor analytics engineers and provide mentorship across disciplines, leading forums such as guilds, design reviews, and engineering forums.
• Collaborate with cross-functional teams to assess data privacy needs and define data masking strategies aligned with industry compliance standards (e.g., GDPR, HIPAA, CCPA).

You Have:

• 12+ years of experience in advanced data modeling, data architecture, and data warehousing. This role is expected to do development activities in combination of the data architecture scope, so hands-on experience is necessary.
• Deep expertise and 10+ years of hands-on experience with Data Vault (DV 2.0) and Dimensional Modeling.
• Expert-level knowledge of modern data stacks, including Snowflake, dbt, and data orchestration tools (e.g., Airflow, GitLab pipelines).
• Proven experience architecting and building analytical products for SaaS companies in GTM, Marketing, Customer Experience, and Financial data domains.
• Comprehensive understanding of data topologies (e.g., data mesh, hub/spoke) and data modeling methodologies (e.g., Data Vault, Kimball, Inmon).
• Demonstrated ability to drive clarity in ambiguous environments where the strategy may not be defined.
• Proven experience with building and maintaining business analytics layers and semantic layers to enable self-service for non-technical end-users.
• Strong production experience supporting and maintaining analytics/data warehouse solutions with mission-critical datasets.
• Exceptional communication skills, with experience educating and advising senior leadership and mentoring teams across disciplines.
• Strong knowledge of data governance principles, CI/CD practices (e.g., GitLab), self-serve analytics tools (e.g., Amplitude, ThoughtSpot), and cloud architectures (AWS preferred).

Smartsheet is hiring a Senior Analytics Engineer to lead the way in data-driven decision-making. You will be responsible for the creation and maintenance of a governed, reliable, and scalable analytics system, transforming raw data into usable datasets for DS/ML, analytics, and reporting. 

A key aspect of this role is leading the architecture and implementation of efficient data transformation systems within Snowflake, fostering data democratization and impacting business outcomes. Working closely with BI analysts and Data scientists, you will ensure data accessibility and drive activation on critical customer-facing platforms.

This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India.

You Will:

• Leading the implementation of efficient and scalable systems that optimize data transformations from our data lake in Snowflake into clean, documented data products. 
• Contribute to the design standards and architectural principle standards, designs and processes.
• Build and maintain a governed, robust, reliable, and scalable analytics system (DW/DV).
• Collaborating with BI analysts and data scientists to provide proper data accessibility guidelines.
• Foster data democratization via activation of data on critical platforms like Smartsheet platform, Amplitude, Thoughtspot , Gainsight.
• Create and contribute to frameworks that improve data quality and observability to identify and resolve issues faster.
• Create and implement data testing plans, encompassing data validation, data quality assessment, and regression testing, to identify anomalies, inconsistencies, or errors in produced datasets.
• Mentor and guide teams and help drive high standards across the team by conducting design reviews and engineering ideation forums.
• Collaborate with cross-functional teams to assess data privacy needs and define data masking strategies aligned with industry compliance standards (e.g., GDPR, HIPAA, CCPA).

You Have:

• 6+ years of experience in advanced data modeling using Data Vault (DV 2.0), dbt, and Snowflake.
• Proven experience in building analytics systems with data transformation, dependency, and workload management (Data Vault, AutomateDV, dbt core, Airflow, Snowflake, GitLab, SQL).
• Proven experience with building and maintaining business analytics layers and semantic layers to enable self-service for non-technical end-users.
• Strong production experience supporting and maintaining analytics/data warehouse solutions with mission-critical datasets.
• Familiarity with data governance principles for maintaining datasets to enable a single source of truth.
• Familiarity with self-serve product analytics tools (Amplitude, Thoughtspot, Tableau, Gainsight, etc.).
• Knowledge of code management and CI/CD practices (GitLab, Airflow, Snowflake, Terraform).
• Familiarity with AWS solutions such as S3, EC2, VPC.

Smartsheet is looking for an experienced Data Engineer to support and accelerate the productivity of our Go-To Market organization. In this role, you will work with Data Engineers to help build scalable and reliable data and reporting infrastructure. You will partner with Analytics decision-makers as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals.

Our ideal candidate is curious and displays an ability to translate abstract data requests into actionable data solutions . To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions.

You Will:

• Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to facilitate data across the organization
• Partner with engineering, data science, and other analytics teams to build scalable analytics solutions with a focus on reporting capabilities
• Mine large datasets to ensure data accuracy and completeness for reporting purposes   
• Analyze and monitor data for anomalies, with a focus on data quality and consistency within reports     
• Develop and maintain key performance indicators (KPIs) to track sales performance, pipeline health, and other critical metrics   
• Automate report generation and distribution to improve efficiency
• Provide technical expertise and guidance to junior analysts on data extraction, transformation, and loading (ETL) processes and reporting best practices
• Ensure data governance and data integrity across all reporting tools and platforms
• Proactively identify and propose improvements to existing reporting processes and systems
• Be a mentor and leader to the more junior analysts on the team
• Perform other duties as assigned

You Have:

• Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
• 5+ years of experience in an analytics/engineering role with increasing responsibility
• Experience in Cloud and SaaS go-to-market (GTM)
• Expertise in SQL and preparing data for analysis, modeling, and visualization
• 3+ years of experience using Python for data analysis / automation 
• 3+ years of experience with dbt core
• 3+ years of experience with Git (Gitlab, Github etc.) and CI/CD concepts like branching, merging, Code Reviews etc. 
• Demonstrated experience with a modern engineering tech stack (Airflow, AWS, Docker etc.) 
• Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc.

Nice To Have:

• Experience building ML models
• Proficiency with Tableau preferred
• Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
• Experience publishing and presenting data and findings to executives and non-data users

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Principal Data & AI/ML Ops Engineers, who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. 

You Will:

• Data Architecture and Design: Designing and overseeing the architecture of scalable and reliable data platforms, including data pipelines, storage solutions, and processing systems
• Data Modelling and Management:Developing and implementing data models, ensuring data quality, and establishing data governance policies
• Data Pipeline Development: Building and optimising data pipelines for ingesting, processing, and transforming large datasets from various sources
• Performance Optimisation: Identifying and resolving performance bottlenecks in data pipelines and systems, ensuring efficient data retrieval and processing
• Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure
• Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
• Data Security and Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data
• Perform other duties as assigned

You Have:

• Enterprise SaaS software solutions with high availability and scalability
• Solution handling large scale structured and unstructured data from varied data sources
• Experience in building and maintaining data platform systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure ensuring scalability, reliability, efficiency and security
• Working with Product engineering team to influence designs with data, AI and analytics use cases in mind
• In depth experience in System design involving large Petabytes of data with Databricks Lakehouse
• Experience in modern AI/Data infrastructure patterns, Semantics layer Organizing data for AI agents (metadata, context)
• AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
• Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
• Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
• Programming languages like Python, SQL, and potentially Java or Scala
• Exposure to Snowflake and Data pipeline frameworks like Airbyte/Airflow is preferable
• Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
• Solution Cost Optimisations and design to cost
• Driving engineering excellence initiatives
• Legally eligible to work in India on an ongoing basis

Smartsheet is seeking a Senior Data Scientist to drive growth and customer retention through Applied AI and advanced analytics. With thousands of subscribing organizations and millions of users, you will have the opportunity to make a meaningful impact by leveraging data science to drive Sales, Customer Success, and Monetization strategies. You are curious, have strong data science and machine learning skills and the ability to communicate key insights effectively. You will work primarily with Go to Market Teams and will be a part of Smartsheet's Data Science & Business Intelligence team.

You Will:

• Partner with Sales and Customer Success teams, understand their goals, and execute on opportunities to draw relevant insights and drive tangible impact
• Develop and implement machine learning based Cross-sell/Upsell models and Product Recommender models to drive Sales & Monetization
• Build and deploy predictive models for Customer Churn and identify proactive churn risk prediction signals to drive retention
• Drive the full analytics lifecycle from understanding the business objective, analyzing the data to developing automated reporting and visualizations
• Collaborate with cross-functional teams to integrate data science solutions into business processes
• Effectively present analysis to both technical and non-technical audiences and give data-based recommendations to encourage data-driven decisions 
• Drive a data culture within the Go To Market  teams

You Have:

• Bachelor's degree and 8+ years of experience (or 10+ years of experience)
• Extensive knowledge and practical experience in several of the following areas: Applied AI, machine learning, statistics, propensity modeling, churn prediction and recommender systems
• Proficient analytical skills for problem solving; can perform descriptive analysis, diagnostic analysis, predictive analysis and prescriptive analysis.
• Strong programming skills in Python or R
• Proficient in SQL and skilled in visualization tools (ex. Tableau)
• Strong track record of forming effective cross-functional partnerships
• Experience using data to meaningfully impact Sales & Customer Success strategy execution
• Experience communicating analysis clearly to others
• Ability to research and learn new technologies, tools, and methodologies
• Ability to thrive in a dynamic environment, find opportunities and execute in both independent and collaborative environments
• As a senior member of the data science team help mentor and help grow members of the team

POSITION SUMMARY

Join us in a high-impact role to drive growth at EarnIn. This function plays a critical role in how we use analytics to inform our business & product priorities, drive data-backed experiments, deliver value across the consumer lifecycle, and measure performance to optimize future decisions. You will work closely with our product and engineering teams to establish end-to-end measurement & reporting, implement rigorous testing methodologies, and drive strategic analyses.

This position will be hybrid, based in our Bengaluru office (HSR Layout), as part of our expanding site, with two days a week required in the office. EarnIn offers our employees excellent benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location. We are unable to provide visa sponsorship or immigration support for this position.  

WHAT YOU'LL DO

• Drive strategic analyses that identify key opportunities to improve the core product experience for EarnIn’s customers
• Partner with the Product and Engineering teams to design and run experiments 
• Upgrade EarnIn’s experimentation stack by implementing tools such as Sequential Testing, Bayesian testing, and CUPED
• Partner with the Machine Learning Engineering team to design and build models that form the core of EarnIn’s core product
• Monitor & proactively surface/troubleshoot any problems across the key business metrics & drive resolution of these issues

WHAT WE'RE LOOKING FOR 

• 7+ years of experience in product analytics/data science in a B2C role
• Product sense and intuition to drive impact on the business and customer experience
• Experience designing, running, and interpreting experiments. 
• Expert skillset in SQL and experience with Python or R
• Practical knowledge of state-of-the-art experimentation tools such as Sequential Testing, Champion/Challenger, CUPED, etc.
• Practical knowledge of machine learning techniques
• Ability to extract insights from large data sets & seamlessly translate into actionable recommendations across the consumer journey
• Ability to establish and maintain excellent processes while allowing for creative thinking and flexibility in ambiguous situations
• Curiosity and passion for deeply understanding analytical problems and translating this to stakeholders
• Experience in Fintech is a bonus

#LI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
 

As Senior Analyst in our Model Risk Management team, you will help manage the Model Risk Program including completing model validation reviews, maintaining the model risk inventory, and monitoring model performance particularly for Fraud and Gen AI Models. You will work closely with the Data Science Team, architects, engineers and product managers to assess the risk of model design, implementation, and use across product lines.

A day in the life (Responsibilities) 

• Support the implementation and day-to-day execution of the Second Line of Defense (2LOD) Model Risk Management (MRM) program for high-risk models, with particular focus on Fraud detection models (Transaction Fraud & Merchant Fraud) and Generative AI / LLM-based systems deployed across Toast.
• Assist in maintaining and enhancing the Model Risk Management framework, including policies, procedures, validation standards, governance documentation, templates, and best practices aligned with evolving regulatory and industry expectations.
• Enforce model lifecycle standards across development, implementation, use, monitoring, recalibration, change management, governance, and decommissioning, ensuring appropriate controls for traditional ML models as well as GenAI systems (e.g., RAG architectures, copilots, AI-assisted decision tools).
• Contribute to the development, risk-tiering, and ongoing maintenance of a comprehensive model inventory, including assessment of model impact, intrinsic risk (complexity and methodology), reliance on model outputs, and emerging AI-specific risks.
• Perform independent model validation reviews under the guidance of senior leadership, covering conceptual soundness, data integrity, model methodology, performance metrics (e.g., AUC, precision/recall, calibration), stability, bias/fairness risk, explainability, and monitoring frameworks. Produce validation reports and track issue remediation plans through closure.
• For Fraud models, evaluate class imbalance handling, threshold optimization, cost-sensitive performance metrics, operational overlays, rule-based controls, and portfolio-level impact analyses.
• For Generative AI systems, validate systems and evaluate risks related to hallucination, prompt injection, adversarial vulnerabilities, data privacy and leakage, model explainability limitations, bias, guardrails, output monitoring, jailbreak testing, regression testing, and human-in-the-loop controls.
• Partner with Data Science, Data Engineering, Product/Engineering, Information Security, Legal/Compliance, Finance, Credit Risk and Business teams to obtain documentation, perform effective challenge, conduct validation and oversee performance monitoring
• Prepare reports and executive materials summarizing model risk issues, validation findings, monitoring insights, and remediation status for leadership review, risk committees, audit committees, and internal audit engagements.
• Research and stay informed on industry developments in fraud analytics, machine learning, Generative AI governance, and regulatory guidance (e.g., SR 11-7, OCC 2011-12, NIST AI RMF). Propose enhancements to strengthen Toast’s Model Risk and AI Governance framework.
• Contribute to the development of model risk training materials and support delivery of training sessions to key stakeholders to enhance awareness of fraud model risk and AI-related risks.
• Support ad-hoc initiatives related to model risk governance, AI oversight, regulatory compliance, and enterprise risk management enhancements.

What you'll need to thrive (Requirements)

• Advanced degree in Data Science, Statistics, Applied Mathematics, Computer Science, Engineering, or a related quantitative discipline
• 5+ years of relevant industry experience in Model Risk Management, Model Validation, Data Science, or Machine Learning within fintech, banking, payments, technology, or consulting environments, with exposure to fraud analytics, credit risk, or AI/ML model governance.
• Strong understanding of machine learning methodologies and statistical foundations, including model development, validation techniques, performance evaluation, calibration, and stability analysis.
• Hands-on experience with fraud detection models (e.g., transaction monitoring, chargeback prediction, merchant risk scoring) and familiarity with concepts such as class imbalance handling, threshold optimization, precision/recall trade-offs, and cost-sensitive evaluation.
• Familiarity with Generative AI and LLM-based systems (e.g., RAG architectures, embeddings, prompt engineering, AI copilots) and awareness of associated risks such as hallucination, bias, prompt injection, and data leakage.
• Strong proficiency in Python and SQL; experience with data science and ML tools such as Spark, scikit-learn, XGBoost, LightGBM, TensorFlow, or PyTorch. Familiarity with software engineering best practices (version control, CI/CD, testing frameworks, Airflow, AWS or cloud platforms) is a plus.
• Knowledge of model risk management frameworks and regulatory guidance (e.g., SR 11-7, OCC 2011-12) and familiarity with emerging AI governance frameworks (e.g., NIST AI RMF) is highly desirable.
• Ability to translate complex quantitative methodologies into clear business insights and effectively challenge first-line model development teams while maintaining strong cross-functional partnerships.
• Demonstrated critical thinking, analytical rigor, and structured problem-solving skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.
• Excellent written and verbal communication skills, including experience drafting formal validation reports, executive summaries, and committee-level materials.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role:

Production Engineer
The Production Engineer at Rubrik plays a critical role in operational excellence, managing alerts, responding to outages, and leading incident resolution as an Incident Manager. This role requires hands-on experience in maintaining highly available critical services across multi-cloud environments while driving continuous improvements through automation and intelligent monitoring.

What you’ll do:

• Join a 24/7 Production Operations team responsible for managing and supporting critical infrastructure and services in multi-cloud environments.
• Oversee staging and production environments to ensure maximum uptime and reliability.
• Implement and maintain comprehensive observability solutions for real-time monitoring, alerting, and metrics collection.
• Lead incident management efforts by swiftly responding to alerts and outages, coordinating teams to drive timely resolution.
• Analyze recurring incidents to identify root causes, reduce toil, and improve system resilience.
• Design and develop automation tools to proactively detect, triage, and remediate production issues.
• Maintain and update runbooks to support incident response and recurring issues.
• Demonstrate strong decision-making skills under pressure, effectively managing critical situations with urgency and composure.

Experience you’ll need:

• Solid understanding of distributed system concepts.
• Practical experience working with production systems and environments, preferably within public cloud infrastructures.
• Familiarity with container orchestration platforms, especially Kubernetes.
• Hands-on experience with infrastructure  management tools like CloudFormation and Terraform.
• Strong analytical and problem-solving skills  for diagnosing and resolving system and application issues.
• Proficient in data structures and algorithms, UNIX, networking, operating systems, and database systems such as MySQL.
• Proficient with Python programming skills.
• Excellent verbal and written communication skills.

Location: Bangalore, India
Work Shift: Rotation (24/7 coverage expected) 

ABOUT RUBRIK

Join Us in Securing the World's Data

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the role 

The Senior Integration, API & Automation Engineer is a hands-on technical lead role responsible for shaping and executing Rubrik’s enterprise API, integration, and AI‑driven automation strategy.

Broadly, the role will focus on designing, building, and governing secure, scalable APIs and integrations between our core business platforms and third‑party systems (e.g., ERP, HCM, CRM, data platforms), while mentoring engineers and driving best practices across the organization. In addition, this role will help us embed AI capabilities (LLMs, Claude, decisioning services, intelligent workflows) into APIs and business processes to improve reliability, productivity, and insight.

You will work closely with senior business stakeholders, application owners, security, data, and IT teams to define API‑first, AI‑aware integration patterns and standards that deliver robust, secure, real‑time and batch integrations using REST APIs, webhooks, messaging, file‑based interfaces, and AI services.

This role will primarily leverage MuleSoft Anypoint Platform (or similar iPaaS) for API‑led connectivity and sits within the Enterprise Integrations & Intelligent Automations team as a key technical authority.

What you'll do

• Own the API and integration architecture and strategy for assigned domains, defining API‑led patterns (Experience, Process, and System APIs), reference architectures, and standards for how systems integrate across the enterprise.
• Design, build, and evolve RESTful APIs that expose well‑designed resources and operations to internal and external consumers, with clear contracts, documentation, and SLAs.
• Lead implementation of integrations between SaaS and on‑prem applications (e.g., NetSuite, Workday, Salesforce, Snowflake, ServiceNow), Finance, HR, Security, and GTM platforms, ensuring solutions are scalable, secure, resilient, and observable.
• Create data integration strategies for high volumes of data in transit, optimizing for performance, reliability, and cost (e.g., streaming vs. batch, push vs. pull APIs, caching, backoff strategies).
• Define and enforce API governance, including:
• Provide technical leadership to integration and API engineers, including solutioning, design reviews, code reviews, and mentoring of junior and contract engineers.
• Implement and manage REST/SOAP APIs, webhooks, and messaging interfaces from conceptual design through development, performance testing, deployment, and lifecycle management via an API gateway or iPaaS (e.g., MuleSoft Anypoint Platform).
• Architect robust data integrations for both real‑time and scheduled (batch) workloads using APIs, messaging, sFTP, and file‑based exchanges (JSON, XML, CSV), with well‑defined contracts, SLAs, and monitoring.
• Define non‑functional requirements (NFRs) and SLAs for APIs and integrations—availability, latency, throughput, error budgets, RTO/RPO—and ensure designs and implementations meet or exceed them.
• Drive observability and reliability for APIs and integrations by standardizing logging, tracing, metrics, dashboards, and alerting, and by creating operational runbooks for incident response and post‑incident reviews.

AI & Intelligent Automation Responsibilities

• Identify and prioritize AI opportunities within API and integration flows (e.g., data enrichment, anomaly detection, routing, summarization, classification, intent extraction).
• Define safe and governed AI usage within APIs and integrations, including:
• Clear input/output contracts for AI services
• Guardrails (prompt design, validation, constraints)
• Handling of sensitive data (PII/financial/HR data) in prompts and responses
• Monitoring for model performance and drift in production.
• Integrate with AI platforms and services (internal or external), including model APIs, vector stores, and feature stores, using strong API design and security practices.

Stakeholder, Security, and Platform Responsibilities

• Partner with security, compliance, and audit teams to ensure integrations, APIs, and AI services meet security, privacy, and regulatory requirements (e.g., SOX‑sensitive data flows, access control, encryption, audit trails).
• Lead technical discovery and solution design for new API, integration, and AI‑automation initiatives, working with product managers, application owners, and business stakeholders to shape requirements and translate them into well‑defined technical designs.
• Own vendor and platform technical relationships for integration technologies and key SaaS systems; understand vendor APIs and change roadmaps, anticipate the impact of deprecations, and coordinate upgrades and migrations.
• Oversee CI/CD practices for APIs, integrations, and AI services, including branching and release strategies, automated testing (unit, integration, regression), and environment configuration management for Dev/QA/UAT/Prod.
• Champion reuse and standardization by building and curating shared assets such as:
• Generic APIs (e.g., email, JIRA, logging, AI utility services)
• Common connectors and API client libraries
• Templates and integration catalogs
  and ensuring they are adopted broadly.
• Participate in and improve KTLO/on‑call rotations for critical APIs, integrations, and AI services, using incident data to drive structural improvements, technical debt reduction, and increased reliability.
• Communicate clearly with technical and non‑technical audiences, producing architecture diagrams, decision records, and documentation that make complex API, integration, and AI solutions easy to understand, operate, and evolve.

Experience you'll need

• Education & Experience

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
  • 10+ years of overall software/integration engineering experience, with 8+ years focused on API and enterprise integrations.
  • 4+ years in a senior/lead/architect capacity, owning API and integration designs, patterns, and technical decisions for complex cross‑system and enterprise application solutions.
  • Experience designing and delivering AI‑enabled features or workflows as part of production systems (e.g., integrating with LLM or ML APIs, AI‑based decisioning, or intelligent automation).

Technical Skills – API Engineering

• Deep expertise in RESTful API design and implementation, including:
• Resource modeling, URI design, and standard HTTP methods
• API‑first/contract‑first design (RAML/OpenAPI)
• Pagination, filtering, sorting, and partial responses
• Versioning strategies (URL, header, content negotiation)
• Idempotency and robust error handling patterns.
• Strong experience building secure, resilient, and scalable APIs, including:
• API gateways (e.g., MuleSoft, Apigee, Kong, AWS API Gateway)
• Rate limiting, throttling, caching, and circuit‑breaker patterns
• Timeout, retry, and backoff strategies.
• Solid understanding of webhooks and event‑driven APIs, including subscription management, signature validation, replay protection, and idempotent consumers.
• Hands-on experience with API client development and integration patterns (SDKs, service‑to‑service communication, backend‑for‑frontend, composite APIs).

Technical Skills – Integration & Platforms

• Strong experience with MuleSoft Anypoint Platform (or equivalent iPaaS), including API Manager, Runtime Manager/CloudHub, Anypoint Exchange, and design/deployment best practices.
• Solid understanding of SOAP services, messaging patterns (pub/sub, event‑driven integrations), and when to apply each.
• Proficiency with integration data formats and transformation (JSON, XML, CSV, mapping, enrichment, aggregation, canonical models).
• Strong database and data modeling skills, including SQL and working with relational databases (e.g., Postgres, SQL Server, Oracle) in integration scenarios.
• Experience designing and implementing secure integrations, including:
• OAuth 2.0/OpenID Connect
• API keys and mutual TLS
• Role/permission models and fine‑grained authorization
• Secrets management (e.g., HashiCorp Vault, cloud KMS).
• Hands‑on experience with CI/CD pipelines and Git‑based workflows, including automated testing, static analysis, deployment automation, and environment configuration for API and integration services.
• Demonstrated experience integrating with several of the following: NetSuite, Workday, Salesforce, Snowflake, ServiceNow, Coupa, DocuSign, ChromeRiver, Marketo, identity/IAM platforms, external APIs, and internal APIs.
• Practical experience working with AI/ML or LLM APIs (e.g., OpenAI, Azure OpenAI, Vertex AI, Bedrock, or internal model APIs), including:
• Designing API requests and responses for AI‑backed features
• Prompt engineering and response validation
• Handling rate limits, retries, timeouts, and partial failures within integration flows.
• Familiarity with event‑driven and streaming architectures (e.g., Kafka, EventBridge, Event Hubs) and how to combine them with AI services for near real‑time decisioning and automation.

Soft Skills

• Proven ability to lead without direct authority, influencing cross‑functional teams and driving technical decisions through clarity and data rather than hierarchy.
• Strong architectural thinking and problem‑solving skills, including the ability to decompose complex business processes into robust API, integration, and AI‑enabled designs.
• Excellent communication and documentation skills, comfortable presenting solutions and trade‑offs to engineers, managers, and senior business stakeholders.
• Experience working in agile environments, collaborating closely with product owners, scrum teams, and distributed stakeholders across time zones.
• Bias toward automation, standardization, and continuous improvement, with a pragmatic approach to balancing speed, risk, and long‑term maintainability.

Preferred Qualifications

• Professional MuleSoft certifications (e.g., MuleSoft Certified Integration Architect, MuleSoft Certified Developer) or equivalent certifications from other integration platforms.
• Experience designing and operating public or partner-facing APIs with clear productization (API lifecycle, developer experience, SLAs, and commercial considerations).
• Experience designing and operating integrations in regulated or security‑sensitive environments (e.g., SOX, FedRAMP, customer‑facing APIs) with a strong emphasis on auditability and change control.
• Experience with event‑driven and streaming platforms (e.g., Kafka, AWS EventBridge, Azure Event Hubs) and their role in modern API and integration architectures.
• Exposure to automation/workflow platforms (e.g., Zapier, Workato, low‑code tools) and how they complement enterprise integration layers and AI‑based automation.
• Experience building and maintaining API and integration runbooks, catalogs, and governance processes, and contributing to enterprise architecture forums or design reviews.
• Experience with observability stacks (e.g., Datadog, Splunk, New Relic, OpenTelemetry) for monitoring APIs, integrations, and AI services in production.
• Familiarity with data and AI governance concepts (e.g., data classification, lineage, model governance, responsible AI practices) and how they apply within API, integration, and automation patterns.

About the role

Hiring is one of the most consequential decisions a company makes. 3,000+ enterprises rely on HackerRank to get it right. We are now reinventing how that works for the agentic era. The ML systems that power this platform are not auxiliary features. They are the product.

Open Problem

The state of the art is not good enough. That is not a gap in execution. It is a research frontier.We are building ML systems across three unsolved problem areas.

Integrity: detecting fraud and anomalous behavior across heterogeneous, adversarially non-stationary signals.
Evaluation: measuring technical skill in a world where AI writes the code, and the old proxies no longer hold.
Chakra: an autonomous AI interviewer that conducts, adapts, and evaluates technical interviews end to end. 

Each of these problems is hard in a different way. None of them have clean existing solutions to fine-tune from. The person we are hiring will define what good looks like, not inherit it.

What you will do

• Design and ship production ML systems across integrity, evaluation, and autonomous interview domains.
• Own the full ML lifecycle: problem framing, data strategy, experimentation, deployment, and iteration.
• Build evaluation infrastructure and benchmarking pipelines that give real confidence in what ships.
• Define the architecture and production bar for new signal categories from scratch.
• Establish ML best practices for the team: monitoring, model feedback loops, and quality standards.

Who you are

• 4+ years building and shipping ML systems that run in production and hold up under pressure.
• Systems thinking comes naturally. Model accuracy, data pipelines, serving infrastructure, and customer outcomes are one problem, not four.
• Evaluation methodology matters as much as model performance. A metric measured wrong is worse than no metric.
• Python is your primary language and the full stack from data pipelines to model serving is comfortable territory.
• The bar you hold yourself to is higher than the one the market has set.

Even better if you have

• Experience with multimodal systems: vision, NLP, audio, or behavioral signal pipelines.
• LLM experience: fine-tuning, RLHF, or multi-turn agentic systems.
• Background in adversarial ML, fraud detection, or anomaly detection.
• Publications or open-source contributions in detection, robustness, or evaluation methodology.

You will thrive here if

• Messy, undefined problems are more interesting to you than optimizing within clean ones.
• Ambiguity energizes you, especially when the right framing is itself part of the work.
• Direct access to leadership, fast feedback loops, and genuinely unsolved problems is what you are looking for.
• Defining what a system should be is more compelling than maintaining what already exists.

We’re seeking a Senior Application Security Engineer to help strengthen Zeta’s application and platform security posture. You’ll play a critical role in embedding security throughout the software development lifecycle, ensuring our systems, applications, and AI-driven platforms are built securely from the ground up.

Zeta operates at massive scale, powering billions of consumer profiles and petabytes of data across real-time, AI-powered marketing platforms. In this role, you’ll collaborate with engineering and product teams to identify risks, implement secure design principles, and build automated controls that enable secure innovation.

This position offers significant technical scope, cross-functional visibility, and opportunities to contribute directly to the company’s overall security maturity.

Key Responsibilities:

Threat Modeling & Security Validation

• Conduct threat modeling and security reviews for distributed cloud-native systems.
• Perform security code reviews, static/dynamic analysis (SAST/DAST), and dependency scanning.
• Participate in incident response exercises and red/blue team simulations.
• Assess third-party libraries, APIs, and vendor integrations for security compliance.

Embedding Security into the SDLC

• Partner with developers and QA engineers to embed security testing into CI/CD pipelines.
• Review architecture and design documents to identify and mitigate risks early.
• Contribute to security automation initiatives and tooling to improve developer velocity.
• Support security checkpoints in release and deployment processes.

Emerging Threat Monitoring & Proactive Defense

• Stay current on evolving security risks, frameworks, and attack vectors, including AI/ML-specific threats (e.g., prompt injection, model poisoning).
• Assist in designing and deploying proactive defense mechanisms across applications and data platforms.
• Support investigations and post-incident reviews to strengthen detection and prevention capabilities.

Security Awareness & Policy Implementation

• Advocate secure coding and best practices through code reviews, workshops, and documentation.
• Contribute to internal security standards and playbooks.
• Collaborate closely with Engineering, DevOps, and Product teams to foster a security-first culture.

What You Need to Succeed

• Bachelor’s degree in computer science, Cybersecurity, or related field, or equivalent experience.
• 2 - 4 years of experience in Application Security, DevSecOps, or Secure Software Development.
• Strong understanding of OWASP Top 10, SANS CWE Top 25, and general application threat modeling.
• Experience with frameworks and architectures such as React, Node.js, Django, or FastAPI.
• Knowledge of securing APIs, microservices, and authentication mechanisms (OAuth2, OIDC, JWT).
• Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
• Working knowledge of security testing tools (e.g., Semgrep, SonarQube, Burp Suite, Zap, Trivy).
• Solid collaboration and communication skills with cross-functional teams.

Nice to Have

• Familiarity with AI/ML security concepts such as data poisoning, adversarial testing, and model integrity.
• Experience with automation frameworks and scripting for security testing.
• Relevant certifications (e.g., OSCP, GWAPT, CSSLP, or ML/AI-specific security certifications)

WHO WE ARE

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Greetings From Zeta Global !!

Zeta Marketing Platform (ZMP) is a machine learning/AI powered customer acquisition and CRM multi-tenant platform. The backend developer will work on server-side APIs and services that enable a highly distributed event pipeline and a stack that gets tens of thousands of messages per second.

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRM platform for Zeta. You will collaborate with your fellow Engineers and Product Managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

Key Responsibilities:

As a Senior Software Developer, you will be:

• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for real-world marketing automation platform.
• Designing, implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer sciences and distributed systems design and development.
• The candidate will have had at least 4 years of experience developing scalable, robust software platforms using Java/Ruby/Python or an equivalent language.
• An undergraduate degree in Computer Science (or a related field) from a university where the primary language of instruction is English is strongly desired.
• Strong communication skills in a large-distributed development team environment are essential.

Qualification:

• BS or MS in Computer Science or related field
• 5+ years of working experience with Python, Ruby and/or J2EE technology or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, NoSQL databases such as Aerospike, Thrift, CI, and AWS.
• Experience working with container-based solutions is a plus.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Greetings From Zeta Global !!

Requirements:

• Education:
• B.S. or M.S. in Computer Science or a related field.

• Experience:
• 8+ years of experience with UI Automation tools such as Selenium, and API automation works.
• 5+ years of experience working with Python and/or J2EE technology or equivalent OO paradigm.
• Experience with automating test validation either via API or through databases using Snowflake, HIVE, or AWS Athena is highly desirable.
• Web application testing experience required both in frontend and backend validations.
• Experience working in a fast-paced technology environment.

• Technical Skills:
• Knowledge and experience with Robot Framework and its libraries using Python.
• Strong proficiency in Python programming.
• Knowledgeable in Git workflows like branching, merging, and conflict resolution.
• Solid understanding of SDLC and Agile testing methodologies.
• Experience with Atlassian tools such as Jira and Confluence preferred.
• Knowledge and experience with Kafka, Elasticsearch, and SQL/NoSQL databases such as Aerospike, Thrift, CI, and AWS is highly desirable.
• Knowledge of other test automation frameworks such as Selenium, Appium, or Cucumber is a plus.
• Experience working with container-based solutions is a plus.

• Soft Skills:
• Strong communication and interpersonal skills.
• Excellent problem-solving, critical thinking, and analytical skills.
• Ability and desire to learn new skills and take on new tasks.

Responsibilities:

• Testing and Automation:
• Perform automated tests covering both frontend/UI and backend/API tests, analyze results, and report defects.
• Continuously improve the test automation strategy to enhance test coverage and efficiency.
• Proactively involve in the development of automation frameworks to satisfy business requirements as well as improve the performance and usability of the framework.
• Automate tests to ensure functional requirements and performance KPIs are met.
• Ensure high product quality through rigorous functional and API level tests.

• Collaboration and Mentorship:
• Understand business requirements independently and cooperatively.
• Mentor and guide other QA engineers on best practices in test automation.
• Collaborate with cross-functional teams to integrate automated tests into the CI/CD pipeline.

• Development and Documentation:
• Architect, design, and implement a reliable and scalable automation framework for a real-world machine learning platform.
• Develop comprehensive test plans covering business use cases and test cases.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.

Company Summary

 Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Zeta Marketing Platform (ZMP) is a machine learning/AI powered customer acquisition and CRM multi-tenant platform. The backend developer will work on server-side APIs and services that enable a highly distributed event pipeline and a stack that gets tens of thousands of messages per second.

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRI 1 platform for Zeta. You will collaborate with your fellow Engineers and Product managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

 Key Responsibilities:

 As a Senior Software Developer, you will be:

• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for real-world marketing automation platform.
• Designing, implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer sciences and distributed systems design and development.
• The candidate will have at least 4 years of experience developing scalable, robust sohware platforms using Java/Ruby/Python or an equivalent language.
• An undergraduate degree in Computer Science (or a related field) from a university where the primary language of instruction is English is strongly desired.
• Strong communication skills in a large-distributed development team environment are essential.
• Experience in Advertising Attribution domain is a plus

Requirements:

• BS or MS in Computer Science or related field
• 4 - 8 years of working experience with J2EE technology, Python or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, Airflow, NoSQL databases such as Aerospike,Thrift, Cl, and AWS.
• Experience with SQL languages
• Experience working with container-based solutions is a plus.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

 Company Profile:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We invite you to explore this opportunity to be a part of the Zeta family……

Should you need any assistance or require further information, please do not hesitate to contact us.

As a Senior Director- pivotal member of the Revenue Operations leadership team and the APJ Sales leadership team, the Senior Director of APJ Revenue Operations will report directly to the Vice President of Global Revenue Operations and partner closely with the SVP of Sales, APJ and the entire APJ Sales organization. The responsibilities of the role span APJ strategy formulation through to tactical execution, and the measurement, analysis and reporting thereof. As the right hand and trusted advisor of the APJ SVP, you must be capable of acting with the delegated authority of the APJ SVP in his absence.You are expected to support and implement global initiatives designed to advance alignment with, and achievement of, global strategy and objectives. As the business scales you will be required to build a team of Rev Ops ‘A Players’ around you.

What Will You Do?

Primary responsibilities include:

• Work with the APJ SVP to develop and implement sales strategies designed to achieve overall business objectives and financial targets, including predictability of the business.
• Work with Sales leadership and Global Revenue Operations to design and operationalize the APJ GTM Strategy through the Annual Operating Plan. Develop and execute business plans including territory designs, headcount plans, booking targets, discount and pricing goals.
• Hands on ownership of territory carve and quota assignment to optimize sales rep ramp time and probability for success.
• Lead the APJ forecast processes, ensuring accurate data has been provided and timelines have been met; provide quality analytics to the viability of the forecast and pipeline strength.
• Set up and lead our operational cadence to ensure all aspects of our business is being inspected and managed including pipeline reviews, forecast inspection, tactical quarter end business reviews and interpreting other key Sales KPIs for our Sales leadership team.
• Use knowledge of company products, strategy, tools and processes to oversee revenue operations activities to achieve company objectives.
• Analyze and assess all aspects of the APJ operations. Proactively provide insights on performance and productivity improvement strategies and actions. Execute against the strategies and actions under the direction and leadership of the APJ SVP and VP Global Revenue Operations.
• Be the leader for all Revenue Operations activities for our APJ Sales geography
• Be the first line of assistance to the Sales Leaders for issues with systems and processes and liaison with Global Revenue Operations to make ongoing improvements and updates.
• Drive continuous process improvements as the business matures, elevating concerns and issues to Revenue Operations leadership and developing solutions to allow for scale in everything we do

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• Minimum 15 years of experience in the technology industry, with at least 8 of those years working in Revenue/Sales Operations in the APJ geography.
• Previous experience as the Head of Revenue/Sales Operations for APJ in a high growth software business, preferably operating in a SaaS business, and preferably in both early stage and established companies.
• Results-orientated with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines and financial targets.
• Ability to provide consultative input to APJ SVP and VP Global Revenue Operations regarding performance and productivity analysis and suggest optimal solutions to achieve business objectives.
• Willing to contribute in all areas of the business, including outside the typical scope of Revenue Operations, to support the APJ SVP in scaling the business. This is a hands-on roll-up-your-sleeves roll.
• Expertise in forecast management, pipeline management, deal structuring, territory design, quota assignment, SFDC, analytics, and reporting.
• Extensive experience and knowledge of sales operations and enterprise sales models, including multi-channel distribution.
• Experience doing data analysis, modeling, and/or financial analysis to support and drive business decisions.
• Ability to build relationships with all levels and across all functions of the company.
• Bachelors degree required in either a business or technology discipline.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Employee stock purchase program and RSU 
• Numerous company-sponsored events including regular happy hours and team-building events
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) 
• Gym membership/sports gears by Cultfit.
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Life Insurance covered by S1 (for employees)
• Telemedical app consultation (Practo)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance. 
• Internet allowances.
• Provident Fund and Gratuity (as per govt clause)
• NPS contribution (Employee contribution)
• Half yearly bonus program depending on the individual and company performance.
• Above standard referral bonus as per policy.
• LinkedIn Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings
• Sodexo food coupons.

As a Senior Software Development in Test Engineer, you will be tasked with full responsibility for the design, implementation, and maintenance of Automated tests using object-oriented frameworks and AI. We're looking for a new team member who is versatile and knows exactly how to improve processes and make them more efficient to make sure we have a winning product. The ideal candidate has a strong technical background in software automation development, sees the big picture and has the “can do” attitude. Primary responsibilities include:

What Will You Do?

Primary responsibilities include:

• Design, develop (Python//TypeScript) and implement automation tests in all components of SentinelOne products with main focus on our SAAS platform and its EndPoint Protection services
• Testing the quality of SentinelOne EPP/EDR solutions
• Triage and automate the triaging of test execution results
• Ensure coverage on critical components and close any test gaps that have been identified
• Work closely with other automation engineers, developers and product managers to ensure high quality products

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• Proven experience in automation development testing multi-layered products 
• Previous experience in testing SAAS products (cloud based) 
• Experience with Python using Pytest framework
• Experience with Dockers
• Ability to reproduce issues and work closely with development to resolve them
• Debugging skills and ability to investigate and triage difficult problems
• Experience in SW validation methodologies and concepts, testing and integration
• Strong self-management capabilities: proactive, initiative, self-learner, team player

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Flexible working hours and hybrid/remote work model.
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) 
• Generous employee stock plan in the form of RSUs (restricted stock units)
• On top of RSUs, you can benefit from our attractive ESPP (employee stock purchase plan)
• Gym membership/sports gears by Cultfit.
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Life Insurance covered by S1 (for employees)
• Telemedical app consultation (Practo)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance. 
• Internet allowances.
• Provident Fund and Gratuity (as per govt clause)
• NPS contribution (Employee contribution)
• Half yearly bonus program depending on the individual and company performance.
• Above standard referral bonus as per policy.

As a Software Development in Test Engineer, you will be tasked with full responsibility for the design, implementation, and maintenance of Automated tests using object-oriented frameworks and AI. We're looking for a new team member who is versatile and knows exactly how to improve processes and make them more efficient to make sure we have a winning product. The ideal candidate has a strong technical background in software automation development, sees the big picture and has the “can do” attitude.

What Will You Do?

Primary responsibilities include:

• Design, develop (Python//TypeScript) and implement automation tests in all components of SentinelOne products with main focus on our SAAS platform and its EndPoint Protection services
• Testing the quality of SentinelOne EPP/EDR solutions
• Triage and automate the triaging of test execution results
• Ensure coverage on critical components and close any test gaps that have been identified
• Work closely with other automation engineers, developers and product managers to ensure high quality products

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• Proven experience in automation development testing multi-layered products 
• Previous experience in testing SAAS products (cloud based) 
• Experience with Python using Pytest framework
• Experience with Dockers
• Ability to reproduce issues and work closely with development to resolve them
• Debugging skills and ability to investigate and triage difficult problems
• Experience in SW validation methodologies and concepts, testing and integration
• Strong self-management capabilities: proactive, initiative, self-learner, team player

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Flexible working hours and hybrid/remote work model.
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) 
• Generous employee stock plan in the form of RSUs (restricted stock units)
• On top of RSUs, you can benefit from our attractive ESPP (employee stock purchase plan)
• Gym membership/sports gears by Cultfit.
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Life Insurance covered by S1 (for employees)
• Telemedical app consultation (Practo)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance. 
• Internet allowances.
• Provident Fund and Gratuity (as per govt clause)
• NPS contribution (Employee contribution)
• Half yearly bonus program depending on the individual and company performance.
• Above standard referral bonus as per policy.

Why This Role Matters 

This role powers Tekion’s AI‑native, end‑to‑end automotive platform by turning unified dealership data across DMS, CRM, Digital Retail, Service, and Payments into real‑time intelligence. You’ll operationalize a graph‑based contextual ecosystem so agents can retrieve the right context, enforce policy, and personalize experiences that drive measurable dealer outcomes. You’ll also build the resilient control layer - MCP and the LLM Gateway - that enables safe, cost‑efficient, multi‑provider LLM usage. Finally, you’ll define the standards for building, evaluating, deploying, and governing agentic systems so product teams can ship AI features quickly, safely, and at scale. In addition to enabling agentic systems powered by LLMs, this role also drives building the platform for classical ML models driving optimization across dealership operations.  

What Makes This Opportunity Unique 

This role offers direct, measurable impact on dealer outcomes and consumer experiences across Tekion’s Automotive Retail Cloud and Automotive Enterprise Cloud, with end‑to‑end ownership of an LLM control plane and gateway that serve multi‑tenant workloads under SLAs and, quality and cost guardrails. You’ll leverage a rich vertical dataset and domain graph spanning sales, service, parts, F&I, accounting, and consumer touchpoints to power context‑aware agents and retrieval‑augmented generation. You’ll also shape core levers - agent orchestration patterns, evaluation frameworks, and safety guardrails - so improvements in latency, reliability, evaluation quality, and safety translate into dealer KPIs like upsell, cycle time, CSAT, and service revenue.  You’ll also maintain and enhance the platform to support classical supervised and unsupervised ML models . 

Responsibilities 

• Build and run the LLM control plane/gateway: smart routing, rate limits/quotas, failover, and token/cost tracking. 

• Ship a unified API and SDKs (REST/gRPC) with normalized schemas, structured outputs, caching, and full observability (traces/logs/metrics). 

• Enforce safety and privacy by default: content filtering, prompt/response validation, and PII redaction. 

• Enable multi‑model, multi‑vendor use LLMs with automated canarying and versioning. 

• Own the agent runtime: tool registry, permissions, function calling, grounding, and retrieval. 

• Design orchestration patterns (sequential, planner‑executor, streaming) and manage agent state and long‑running workflows. 

• Enabling platform components for training and scoring pipelines for classical ML (e.g., XGBoost/LightGBM/linear/trees) and deep models; standardize experiment tracking and packaging. 

• Create components to Monitor model and data drift, retraining and tuning models as needed to maintain accuracy and relevance. 

• Add human‑in‑the‑loop review and safe‑actioning before agents touch dealer systems. 

• Evolve the domain graph and entity resolution; build reliable data ingestion pipelines. 

• Serve real‑time context to agents (profiles, inventory, pricing, appointments, service history) with access controls and lineage. 

• Power retrieval with hybrid search (graph + vector + keyword) and smart cache/TTL to balance accuracy, latency, and cost. 

• Run continuous offline/online evaluations for quality, factuality, bias, and safety for the platform sanity. 

• Define SLOs for latency (p50/p95), uptime, and cost view capabilities; enable autoscaling and spend controls. 

• Maintain a model/agent registry, versioning, approvals, audit trails, and reproducibility; support compliances where needed. 

• Provide templates/CLIs, sandboxes, and docs so product teams can build and ship fast; mentor engineers and champion MLOps and AI safety best practices. 

Desired Skills & Experience 

• 12–15+ years building large‑scale data/ML or platform systems; strong software engineering fundamentals (Abstracted API design, concurrency, distributed systems). 

• Production experience with Python plus one of Java/Scala/Go; microservices and API design. 

• MLOps at scale: pipelines (Airflow/Kubeflow), tracking/registry (MLflow), CI/CD for models, A/B testing, shadow/canary, and online feature computation (Spark/Flink/Kafka). 

• Cloud and containers: AWS (preferred), plus Docker/Kubernetes; performance, reliability, and cost engineering in multi‑tenant SaaS. 

• Practical ML knowledge (feature engineering, training, evaluation, drift detection); experience deploying models that power user‑facing workflows. 

• Built or operated an LLM gateway/control plane: provider adapters, routing/policies, caching, quota/rate‑limit, cost and token accounting. 

• Agentic systems: tool use/function calling, orchestration frameworks, human‑in‑the‑loop, safety/guardrails, and online evaluation/telemetry. 

• Graph and retrieval: knowledge graphs (e.g., Neo4j/Neptune/TigerGraph), GraphQL, vector search (e.g., pgvector/Qdrant/Milvus), hybrid retrieval patterns. 

Preferred Mindset 

• Platform‑as‑product: obsess over developer experience, paved roads, and clear SLAs. 

• Thinks in systems - observability, fallback, access control are core, not afterthoughts. 

• Passionate about AI - enjoys enabling real-world LLM and agentic use cases. 

• Cost‑aware builder: you treat latency and dollars as first‑class metrics and design for graceful degradation. 

• Vendor‑agnostic thinker: choose the right model/provider per use case; build for portability and resilience. 

• Documentation and teaching: you make complex systems understandable; you uplevel teams. 

What’s the InMobi family like? 

Featured among the “Great Places to Work” in India, China and other geographies since 2017, our Culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion. 

What is expected from you?

We are seeking a passionate and experienced Senior HR Partner for our Technology and Product teams.

This role offers one an exciting opportunity to understand business goals and closely work with the Tech/Product teams on differentiated Talent strategy and operations, keeping Tech-first ethos at the core. As a People team, we are at an exciting point where we re-thinking about how we will own (beyond enabling!) some of the key aspects of organizational health including org design, talent quality and engagement. So, room for immense creativity while we run the operations smoothly.

As a Senior HR Partner, you will play a pivotal role in shaping high-performing teams—the foundation of a winning organization. You will partner closely with business leaders to understand their goals and priorities and implement impactful solutions towards building a winning team, in alignment with People team priorities.

Equally, you will focus on enhancing people experiences, rooted in our People Philosophy- helping every individual rise to their full potential while fostering a sense of purpose and pride.

Through this dual focus—business impact and people experience—you will help build an environment where our people and organization thrive together.

What you will be doing?

• Collaborate with Tech/Product leadership to understand business goals and align on the priorities that will strengthen talent density, team effectiveness and culture. Coach leaders on organizational effectiveness, talent strategies, and team development.
• Contribute towards developing organization models and workforce plans that enable scalable growth in an efficient way. Contribute to future-ready organizational structures aligned with business strategy and AI-first vision.
• In partnership with the relevant teams, lead and deliver key talent and culture programs, including leadership assimilation, capability building, new hire orientation, performance cycles, recognition, and cultural celebrations. Partner with Talent Development (HR COE) to implement talent strategies for the assigned unit.
• Ensure seamless implementation of cyclical HR processes and initiatives in collaboration with COE teams. 
• Regular conduct connects with employees and leverage survey findings to identify opportunities to strengthen employee experience and engagement. 
• Leverage people analytics and judgement to spot key trends or anticipate issues/ opportunities and data driven decisions and actions.
• Ensure accuracy, integrity, and compliance of people data across HR systems to enable reliable reporting and planning.

What do you bring?

• Preferably Masters degree in Business Administration with specialization in HR or Psychology, or related field.
• About 10 years of progressive HR experience in business partnering and CoE roles, ideally supporting tech/product teams in  fast paced environments.
• Good business acumen with the experience of partnering with leaders on People priorities which is aligned with the Talent strategy to meet team/business goals. Key priorities include talent density, workforce planning and high performance team culture.
• Have experience of implementing high impact projects end to end. As the HR partner, have successfully conceived and developed relevant programs in areas spanning employee engagement, team effectiveness and talent development.
• Good critical thinking and problem solving skills.
• Good communication skills with the ability to drive clarity and influence for excellence.
• Adept at people analytics to conduct variety of analysis and identify trends, anticipate challenges, and drive data driven decisions. 
• Good collaboration and interpersonal skills, with the ability to develop trust based relationships.

Narvar is Growing! We are looking for a high-potential B.Tech graduate with a strong foundation in Artificial Intelligence and process automation to join our team as an AI Consultant for a 12-month engagement. You will work directly on high-impact projects that use AI to automate and transform our HR and Finance functions.

This is a senior internship role with real ownership and accountability. You will be expected to independently drive projects end-to-end — from understanding the problem, designing the solution, building and testing it, and handing it over to business teams. You will work closely with senior HR and Finance leaders, and your output will directly affect how hundreds of employees experience these functions.

Given the compensation and duration, we expect candidates who can demonstrate either strong academic performance in AI/ML, prior projects, or hands-on experience with AI tools. Fresh thinking combined with technical seriousness is what we are looking for.

Day-to-day

HR Projects

Chatbot & Knowledge Management

• Build and maintain an AI-powered HR chatbot that answers employee questions about policies, leave, payroll, and benefits
• Design and test conversation flows for the chatbot — writing instructions, testing responses, and continuously improving accuracy
• Help digitise and organise HR policy documents so the AI can read and reference them correctly
• Analyse common employee queries to identify gaps in HR documentation and recommend content updates

HR Operations Automation

• Automate repetitive HR tasks such as leave tracking, onboarding checklists, exit checklists, and document collection using appropriate tools
• Build AI agents that monitor, update, and distribute HR dashboards to Executives and Managers — reducing manual reporting effort
• Design automated workflows that surface key HR metrics (headcount, attrition, leave utilisation) to the right stakeholders at the right time

Performance Management Automation

• Automate performance review cycle processes — reminder workflows, form collection, status tracking, and escalation nudges
• Build tools to aggregate and visualise performance data for managers, removing manual consolidation from spreadsheets
• Design AI-assisted pipelines to flag review completion rates, identify bottlenecks, and generate summary reports for HR leadership

Talent Acquisition & Recruitment

• Build dashboards and automated reports tracking talent acquisition metrics — pipeline volume, source effectiveness, time-to-offer, and offer acceptance rates
• Design AI-assisted application review workflows to help the recruitment team prioritise and triage high volumes of applications faster
• Automate candidate communication touchpoints such as acknowledgement emails, status updates, and interview scheduling reminders
• Create tools that surface hiring funnel analytics to Hiring Managers and HR leadership in real time

Finance Projects

• Automate routine finance workflows such as invoice processing, expense categorisation, and reimbursement tracking
• Build simple AI-assisted tools to flag anomalies or inconsistencies in financial data
• Create automated reports and dashboards using Google Sheets or similar tools, reducing manual data entry
• Assist in mapping existing manual finance processes and proposing AI-based alternatives
• Test and document automation tools before they are rolled out to the finance team

What we’re looking for

• B.Tech degree in Computer Science, AI/ML, Data Science, Electronics, or related branch — 2024 or 2025 pass-out
• Demonstrable hands-on experience with AI tools — projects, hackathons, internships, or self-built tools all count
• Working knowledge of Python — able to write scripts, use libraries, and debug independently
• Strong understanding of at least one AI/ML concept: LLMs, NLP, classification, automation pipelines, or similar
• Comfortable working with Google Workspace (Docs, Sheets, Drive) and cloud-based tools
• Excellent written communication in English — you will be writing specifications, documentation, and chatbot content
• Ability to manage your own work, meet deadlines, and proactively communicate blockers

Bonus points

• Experience with LLM APIs — OpenAI, Anthropic Claude, or Google Gemini
• Prior internship or freelance project involving AI, automation, or data — even if short
• Familiarity with no-code/low-code tools: Zapier, Make, Botpress, Flowise, or similar
• Basic understanding of HR or Finance workflows from coursework, projects, or prior exposure
• A GitHub profile, portfolio, or any public evidence of what you have built
• Experience with prompt engineering, RAG pipelines, or building chatbots

What you will earn

• By the end of this internship, you will have hands-on experience that most fresh graduates do not get from classroom learning alone:
• How to build and deploy a working AI chatbot using real enterprise tools
• How to design automated workflows that replace manual, repetitive tasks
• How to work with HR and Finance stakeholders to understand their pain points and translate them into technical solutions
• Practical exposure to AI tools, APIs, and no-code platforms used in Indian companies
• How to document, test, and hand over a technical project to a non-technical team
• Real experience you can put on your resume and explain confidently in interviews

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-PR1

#LI-Remote

About the Opportunity

User Store is the foundational intelligence platform of InMobi Group. The Senior PM in this role will define its long-term strategy, shape how user signals are transformed into AI-ready intelligence, and directly influence how InMobi empowers its partners globally.

At its core, this role is about turning scale into intelligence. InMobi processes billions of real-time signals daily — affinity, context, cross-platform behaviour, and more — and the Senior PM for User Store will own the strategy for converting that raw signal into structured, ML-ready user intelligence that is actionable for advertisers at every stage of the funnel. The PM in this role will have end-to-end ownership of a platform that has direct, measurable impact on group revenue.

The Charter

The Senior PM will define and own the strategy for building a unified, enriched, integrated user intelligence layer that drives the roadmap for how raw user signals are structured, enriched, and made consumable by ML & AI systems and advertiser products at scale. This also includes owning the product vision for how internal teams and external advertisers access and act on that intelligence, working closely with ML and engineering to ensure the platform is aligned with real advertiser needs. Central to this role is a single-minded focus on KPI delivery — measuring success through the quality and revenue impact of audiences and intelligence features generated from the user intelligence layer.

The Senior PM needs to understand how to generate and use high-quality user embeddings and latent space representations that are directly consumable by ML models and downstream advertisers. He/ she will work closely with data science and engineering to ensure the enrichment pipeline is production-grade, privacy-compliant, and built for scale.

What You Will Own

• The multi-year product strategy for the Central User Intelligence Spine across InMobi Group.
• The data enrichment and embedding generation roadmap — from raw signals to ML-consumable intelligence.
• Adoption of User Store across internal InMobi products and external advertiser and publisher integrations.
• Strategic data partnerships and sourcing relationships that expand the signal universe.
• Client-facing presence — representing User Store capabilities in advertiser and DSP conversations independently.
• The AI-native user studio product — vision, roadmap, and go-to-market with internal and external stakeholders.

What We Are Looking For

We are looking for a rare profile: someone with the PM craft to drive strategy and adoption, the data intuition of a seasoned practitioner, and the AI fluency to have a genuine opinion on how embeddings are built and consumed — not just talk about them.

Non-Negotiables

• AI-native mindset — Deep familiarity with how AI and ML systems are actually built. You understand how embeddings are generated, what they represent, and how downstream systems consume them. This role will not be a good fit without this foundation.
• End-to-end ownership — You drive things to completion. You are rigorous, deeply accountable, and do not let initiatives stall between strategy and execution.
• Impact-first prioritisation — You have a strong instinct for what moves the needle and the discipline to say no to everything else.
• Engineer or data scientist at heart — You think in systems and are comfortable going deep in technical discussions. A formal background in engineering or data science is not mandatory but is a strong bonus.
• [Bonus Points] Data platform experience — You have built or owned intelligence stores, data pipelines, or recommendation systems at scale. You think in terms of exposing intelligence, not raw data.

Strong Differentiators

• Experience encoding user behaviour into structured, learnable representations for ML systems — embeddings, vector spaces, affinity graphs, or adaptive learning systems.
• Background in CDP (Customer Data Platforms), user store systems, or large-scale data infrastructure products.
• Familiarity with privacy-preserving architectures: clean rooms, differential privacy, or data governance in regulated environments.
• Experience with recommendation systems — understanding what users like and dislike and translating that into product decisions.
• Comfortable with hands-on data deep-dives: able to look at data cuts quickly, visualise hypotheses, and challenge assumptions in technical discussions.
• Prior experience in ad tech, DSP, or publisher ecosystems is a plus, though not a requirement — strong candidates from adjacent industries such as recommendation systems, data platforms, or consumer tech are encouraged to apply.

Core PM Fundamentals

• 5+ years of product management experience with a track record of shipping complex, cross-functional products.
• Ability to translate ambiguous, long-horizon strategy into a clear roadmap with measurable milestones.
• Strong cross-functional leadership — able to align data science, engineering, and commercial teams without direct authority.
• Executive-level communication: able to represent User Store in leadership reviews and client meetings independently.

Why This Role

• One of the most strategically significant product charters within InMobi Group — the intelligence layer that powers the broader platform.
• Direct, measurable impact on group revenue across the advertiser funnel.
• End-to-end ownership from data strategy to ML interfaces to advertiser-facing products — one of the broadest scope PM roles in the organisation.
• High visibility with InMobi Group leadership and external partners.
• An opportunity to work on problems that sit at the frontier of applied AI in mobile advertising.

What you will be doing?

We are seeking an experienced Manager of Product Marketing to lead our global product marketing initiatives for InMobi's Performance DSP. In this high-impact role, you will develop and execute go-to-market strategies, product positioning, and messaging that distinguish InMobi's Performance DSP in the competitive mobile ad tech landscape. Your focus will be on scaling our messaging globally as you manage product launches, collaborate with cross-functional teams, and create compelling sales and marketing materials. Your contribution will be instrumental in shaping InMobi's demand-side product marketing strategy, driving market leadership, and contributing to our rapid growth.

In this role, you will help position InMobi's Performance DSP as the leading platform for mobile in-app performance advertising. You will provide strategic marketing leadership focusing on key mobile performance areas like App Install campaigns, User Acquisition, Retention & Re-engagement, Events optimization, Creatives, Targeting, and Cross-platform Attribution, all while supporting and shaping the broader product strategy and go-to-market initiatives for our Performance DSP.

The Impact You'll Make

• Develop market positioning, materials, processes, and products that differentiate InMobi's Performance DSP offerings (including sales enablement tools, presentations, case studies, whitepapers, videos, and thought leadership).
• Collaborate with Sales, Marketing, and Product teams to create a consistent and compelling product message that effectively promotes InMobi's Performance DSP.
• Work closely with the sales training team to prepare sellers for client meetings and industry events focused on Performance DSP solutions.
• Incubate alpha and beta Performance DSP products/features from launch to scale for major customers and sales support teams.
• Serve as the liaison between teams to bridge the gap between client feedback and InMobi's Performance DSP product development, enabling adaptations to improve our products and market responsiveness.
• Collaborate cross-functionally to establish KPIs for measuring Performance DSP product success, assess experimental results, and communicate progress to key stakeholders.
• Continuously evaluate and adjust marketing strategies to respond to changing market dynamics and competitive conditions in the mobile in-app advertising landscape.
• Become an expert on our Performance DSP customers through collaboration and market research, defining and determining their needs, experiences, and expectations.
• Refine our Performance DSP positioning through competitive analysis, including win/loss assessments against other mobile advertising and user acquisition platforms.
• Partner with marketing teams (field marketing, design, and digital marketing) to develop comprehensive plans for content, research, demand generation, PR, brand design, and product education across major markets for our Performance DSP.

What are we looking for?

• 8+ years of relevant functional experience in product marketing, business strategy or product strategy, ideally in mobile advertising, app marketing, or user acquisition
• Experience with mobile advertising platforms, app install campaigns, or performance marketing solutions for mobile apps preferred
• Experience working on multiple products at various stages of maturity
• Exceptional communication skills, oral and written
• Strong narrative making and content writing skills - including sales enablement tools, presentations, case studies, whitepapers, customer videos, points of views, and thought leadership
• Strong problem-solving and conceptual thinking skills
• Ability to work cross-functionally across time zones, and in a team and/or matrix environment
• Ability to influence key stakeholders across regions

Why you should join us?

At our core, we believe in the power of data to drive smarter decisions and transform operations. As an Operational Data Scientist, you'll be at the forefront of this mission—leading initiatives that streamline business processes, accelerate time to insight, and align analytics with strategic goals.

You'll work in an environment that values rigor in experimental design, seamless model integration, and impactful operational analytics. We’re not just looking for technical talent—we want a strategic thinker and a collaborative leader who thrives at the intersection of data, business, and execution.

If you're passionate about solving complex problems, influencing high-stakes decisions, and driving measurable outcomes, this is the opportunity to make your mark. Join us and be part of a team that turns data into action—and action into impact.

What will you be doing?

1. Experiment Design and Interpretation:

• Lead and design complex experiments, addressing challenges with statistical rigor.
• Interpret results and provide actionable insights to drive business decisions.

2. Data Engineering Workflow and Design:

• Partner with stakeholders to ensure data systems and structures are efficient and reliable.
• Reduce turnaround time (TAT) for analytics, feature exploration, and experimentation setup

3. Data Science Model Integration:

• Collaborate with data science teams to integrate models into workflows.
• Define success metrics, identify inefficiencies, and leverage model outputs to enhance operations.

4. Proactive and Reactive Analysis:

• Conduct exploratory data analysis, simulations, and hypothesis testing.
• Provide strategic support and actionable insights to address business challenges.

5. Health Metrics Design and Implementation:

• Define, implement, and monitor key performance metrics to assess platform performance and user behavior.

6. Leadership and Collaboration:

• Serve as a liaison between cross-functional teams, advocating for data-driven decisions.
• Mentor analysts and promote a culture of analytics within the organization.

7. Product Impact Tracking:

• Design and implement analyses to monitor product impact.
• Ensure alignment of analytics initiatives with broader business objectives.

What are we looking for?

Skills and Attributes:

• 8–15 years of total professional experience, preferably in Tech, Consulting, or high-scale Analytics organizations.
• 4+ years of people management experience, leading data science, analytics, or operational analytics teams in system-heavy environments.
• Advanced proficiency in SQL and Python — able to drive deep analyses, RCA investigations, and metric instrumentation independently.
• Hands-on experience with Spark or distributed data processing frameworks for scalable analysis.
• Proven ability to design and deploy control systems or feedback loops in collaboration with engineering teams to tune complex algorithms in production.
• Successfully implemented and maintained Data Science models in production, including monitoring and post-deployment tuning.
• Solid foundation in statistical methods, hypothesis testing, and experimental design, especially as applied to system performance and anomaly detection.
• Comfort working with observability and visualization tools — Tableau, Looker, Power BI, or internal metric dashboards like Grafana or Superset.
• Strong record of cross-functional collaboration with engineering, product, SRE, and ML teams to drive system health and platform improvements.
• Demonstrated ability to work through ambiguity, structure diagnostic approaches, and drive data-informed operational decisions.
• Strong strategic and systems thinking mindset — able to reason about interdependent metrics and optimize for system-wide health.

THE ROLE

We are seeking a highly skilled and hands-on Senior Finance Data & Analytics Engineer (IC role) to lead the design and development of the Finance Data Cube, enabling enterprise-wide insights into Customer Lifetime Value (CLTV), Contribution Margin, and other key financial metrics.

WHAT YOU'LL DO

• Design, build, and own the Finance Data Cube, integrating financial, customer, and operational datasets.
• Model data to support CLTV, Contribution Margin, and other profitability KPIs across multiple dimensions (customer, product, LOB, geography, etc.)
• Be a data architect for Finance , bring different data into cohesive and answer critical questions
• Leverage AI tools to automate data summarization, anomaly detection, and narrative insights for Finance stakeholders.
• Scale data infrastructure to support large volumes and complex financial models.
• Build and manage Semantic Layer models to standardize business metrics and enable self-serve analytics
• Translate complex financial concepts and KPIs into scalable, maintainable data models.
• Implement strong controls for data quality, lineage, and governance.
• Maintain clear documentation of data transformations, metric definitions, and AI model logic.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Experience: 8+ years in Finance Data Engineering, FP&A Analytics, or Financial Systems, with exposure to AI/ML-based analytics(added advantage)
• Proficiency with Snowflake and modern data stacks with strong SQl and data modeling expertise 
• Deep understanding of finance data set , SAP , Contribution margin, CLTV would be an added advantage
• Experience with data orchestration tools (Airflow, dbt) and tableau platform
• Hands-on experience with Python, PySpark, or R for automation and model integration.
• Proven ability to translate financial logic into scalable data models.
• Experience in Cortex Analyst/Search components to enable AI/ML-driven insights, natural language querying, and intelligent data discovery is preferred. 
• Knowledge of predictive modeling, time-series forecasting, and generative AI in analytics.
• Ability to evaluate and apply AI responsibly in financial contexts.

 #LI-ONSITE

• Build, manage, and mentor a high‑performing team of machine learning engineers; foster collaboration, support career growth, and invest in continuous skills development.
• Own the delivery and impact of ML initiatives, working closely with cross‑functional partners to ensure measurable business outcomes.
• Lead the design, development, and optimization of ML‑based systems, including techniques such as deep learning and reinforcement learning.
• Drive a culture of scientific and engineering rigor balanced with real‑world pragmatism, with a strong focus on experimentation, evaluation, and quantifying impact on key engagement and business metrics.
• Partner with data engineering, product management, and marketing teams to take ML solutions from conception through experimentation to reliable, timely production deployment.
• Establish India as a strategic ML hub for EarnIn by leading hiring efforts, onboarding, and close partnership with HR and TA on culture building, team health, and local engagement initiatives.

• MS or Ph.D. in Computer Science, Statistics, or a closely related technical field.
• 7+ years of industry experience, including 3+ years of people management experience.
• Strong depth across core machine learning algorithms and applied ML techniques.
• Proven experience building, deploying, and operating production ML systems at scale.
• Advanced proficiency in Python and SQL, with a strong software engineering foundation.
• Excellent written and verbal communication skills, with the ability to influence and collaborate across technical and non‑technical stakeholders.

#LI-Hybrid 

The Technical Success Manager Lead will oversee and guide a team of Technical Success Managers while directly contributing to strategic customer engagements. This role will be pivotal in aligning customer needs with ABBYY’s solutions to maximize value realization. As a leader, you will ensure best practices in technical success and foster a culture of customer-centric innovation. 

Roles & Responsibilities 

Leadership & Team Management: 

• Lead, mentor, and support a team of Technical Success Managers, ensuring alignment with company goals and customer success objectives.
• Establish frameworks and processes for value discovery and delivery, ensuring consistency across customer engagements.
• Serve as an escalation point for complex customer challenges, collaborating with internal teams to resolve issues promptly.

Strategic Customer Engagement: 

• Conduct high-level value discovery sessions with strategic accounts, ensuring customer goals and business objectives are clearly defined and met.
• Build and maintain strong relationships with executive-level stakeholders in customer and partner organizations.
• Collaborate with account managers, pre-sales teams, and other technical leaders to deliver seamless customer experiences and drive adoption.

Process Improvement & Innovation: 

• Identify opportunities to streamline customer success processes and introduce scalable, repeatable frameworks for customer engagement.
• Advocate for customer needs within ABBYY, driving initiatives to enhance product capabilities and customer satisfaction.
• Develop and refine success metrics to measure team performance and customer outcomes.

Enablement & Advocacy: 

• Design and implement training programs for customers and partners to promote product adoption and success.
• Lead initiatives to gather, analyze, and act on customer feedback to improve products and services.
• Drive customer advocacy efforts, including case studies, references, and success stories.

Operational Excellence: 

• Monitor and manage team workloads, ensuring efficient delivery of customer success projects.
• Analyze customer usage patterns, adoption trends, and churn risks to guide proactive engagement strategies.
• Report regularly to senior leadership on team performance, customer health, and strategic insights.

Requirements 

Experience & Skills: 

• 7+ years in a customer-facing technical role (e.g., Pre-Sales, Professional Services, Technical Account Management), with at least 3 years in a leadership capacity.
• Proven experience in SaaS environments, with a deep understanding of subscription-based business models.
• Expertise in technologies such as OCR/ICR, Intelligent Document Processing, Enterprise Automation, RPA, ECM, BPM, or Process Mining.

Leadership Qualities: 

• Strong track record of building and leading high-performing teams in customer success or related disciplines.
• Exceptional communication and interpersonal skills, with the ability to engage diverse stakeholders, from technical teams to executives.
• Demonstrated ability to drive alignment across departments and manage competing priorities effectively.

Technical Acumen: 

• Strong ability to bridge the gap between technology and business, translating customer needs into actionable solutions.
• Experience with software implementation, technical troubleshooting, and delivering enterprise-scale solutions.
• Proficiency with analytics platforms and advanced skills in MS Office Suite or similar tools.

Soft Skills: 

• A proactive problem solver with a customer-first mindset and a strong sense of ownership.
• Excellent project management and prioritization skills, capable of overseeing multiple high-impact initiatives simultaneously.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.

Here's a snapshot of our local benefits:

• 18 Days of Paid Time Off Annually
• Medical, Accidental, and Life Insurance
• Weekly Wellness Sessions
• Monthly Healthcare Allowance

#LI-MM1

The Opportunity

Our AI teams build highly available, low-latency microservices using modern, cloud-native technologies. This role sits within our broader AI organization and focuses on developing the platforms, services, and tooling that support AI-powered products — from inference and embeddings to APIs, data flows, and observability.

You’ll work in a fast-paced environment where reliability, performance, and usability matter just as much as innovation. While some squads work closer to inference pipelines and LLM tooling, others focus on platform foundations, troubleshooting and reliability, data systems, or observability — all critical to delivering AI in production at scale.

What You’ll Do

• Build, test, and deploy scalable microservices for AI-powered systems, including text and voice processing
  
  
• Design developer-friendly APIs, agents and internal tools that make AI easy to use across the Telnyx product ecosystem
  
  
• Contribute to AI inference, embeddings, and platform services that support real-time and low-latency workloads
  
  
• Optimize performance, reliability, and observability in production environments
  
  
• Collaborate closely with Product, Infrastructure, and ML teams to bring features from ideation to production
  
  
• Troubleshoot, debug, and support critical systems running in production
  
  
• Participate in code reviews and uphold high engineering and operational standards
  
  

Depending on the squad, your focus may lean more toward inference pipelines, platform foundations, observability, data systems, or production troubleshooting.

Who We’re Looking For

• Someone who has built something with cutting-edge AI tooling (something that has only become possible in the last 6 months, rolling from application date). It doesn't really matter what it is; we just want to know you are building and staying up to date.
  
  
• Strong understanding of async programming, concurrency, and parallel execution
  
  
• Experience with microservice-based systems
  
  
• Excellent communication skills and the ability to work effectively across teams
  
  

Nice to Haves

• Familiarity with LLM frameworks and tools (e.g. PyTorch, Transformers, DeepSpeed, vLLM)
  
  
• Experience with distributed computing frameworks such as Ray (Ray Core, Serve, Train)
  
  
• Exposure to cloud-native stacks (Docker, Kubernetes, Prometheus, Jaeger)
  
  
• Knowledge of LLM optimization techniques (e.g. quantization, speculative decoding)
  
  
• Background in Retrieval Augmented Generation (RAG) systems

How We Hire Across Our AI Teams

Our AI Chapter is made up of multiple squads, including:

• AI application & software engineering
  
  
• Platform & infrastructure foundations
  
  
• Troubleshooting, reliability, and production support
  
  
• Data, storage, and embeddings
  
  
• Observability and performance monitoring
  
  

We hire into a shared AI engineering pipeline. During interviews, we focus on core engineering skills, system design, and problem-solving ability. Final squad alignment happens later, based on:

• Your strengths and interests
  
  
• Team needs at the time
  
  
• Where you’ll have the biggest long-term impact
  
  

This means the exact focus of the role may vary by squad, but the core expectation remains the same: building reliable, scalable AI systems in production.

Why You’ll Love It Here

At Telnyx, we’re not just building products — we’re building the future of intelligent communication. Our TelnyxAI platform empowers developers and businesses to:

• Store and serve vector embeddings at scale
  
  
• Use open-source models with our hosted inference infrastructure
  
  
• Deploy multimodal AI features across text, voice, and storage seamlessly
  
  

You’ll have the autonomy to take ownership of meaningful projects, contribute ideas that shape the product roadmap, and collaborate with talented people who care deeply about impact, quality, and long-term thinking.

#LI-KG1
#LI-VIETNAM
#LI-BRAZIL
#LI-INDIA

The Opportunity

Our AI teams build highly available, low-latency microservices using modern, cloud-native technologies. This role sits within our broader AI organization and focuses on developing the platforms, services, and tooling that support AI-powered products — from inference and embeddings to APIs, data flows, and observability.

You’ll work in a fast-paced environment where reliability, performance, and usability matter just as much as innovation. While some squads work closer to inference pipelines and LLM tooling, others focus on platform foundations, troubleshooting and reliability, data systems, or observability — all critical to delivering AI in production at scale.

What You’ll Do

• Build, test, and deploy scalable microservices for AI-powered systems, including text and voice processing
  
  
• Design developer-friendly APIs, agents and internal tools that make AI easy to use across the Telnyx product ecosystem
  
  
• Contribute to AI inference, embeddings, and platform services that support real-time and low-latency workloads
  
  
• Optimize performance, reliability, and observability in production environments
  
  
• Collaborate closely with Product, Infrastructure, and ML teams to bring features from ideation to production
  
  
• Troubleshoot, debug, and support critical systems running in production
  
  
• Participate in code reviews and uphold high engineering and operational standards
  
  

Depending on the squad, your focus may lean more toward inference pipelines, platform foundations, observability, data systems, or production troubleshooting.

Who We’re Looking For

• Someone who has built something with cutting-edge AI tooling (something that has only become possible in the last 6 months, rolling from application date). It doesn't really matter what it is; we just want to know you are building and staying up to date.
  
  
• Strong understanding of async programming, concurrency, and parallel execution
  
  
• Experience with microservice-based systems
  
  
• Excellent communication skills and the ability to work effectively across teams
  
  

Nice to Haves

• Familiarity with LLM frameworks and tools (e.g. PyTorch, Transformers, DeepSpeed, vLLM)
  
  
• Experience with distributed computing frameworks such as Ray (Ray Core, Serve, Train)
  
  
• Exposure to cloud-native stacks (Docker, Kubernetes, Prometheus, Jaeger)
  
  
• Knowledge of LLM optimization techniques (e.g. quantization, speculative decoding)
  
  
• Background in Retrieval Augmented Generation (RAG) systems

How We Hire Across Our AI Teams

Our AI Chapter is made up of multiple squads, including:

• AI application & software engineering
  
  
• Platform & infrastructure foundations
  
  
• Troubleshooting, reliability, and production support
  
  
• Data, storage, and embeddings
  
  
• Observability and performance monitoring
  
  

We hire into a shared AI engineering pipeline. During interviews, we focus on core engineering skills, system design, and problem-solving ability. Final squad alignment happens later, based on:

• Your strengths and interests
  
  
• Team needs at the time
  
  
• Where you’ll have the biggest long-term impact
  
  

This means the exact focus of the role may vary by squad, but the core expectation remains the same: building reliable, scalable AI systems in production.

Why You’ll Love It Here

At Telnyx, we’re not just building products — we’re building the future of intelligent communication. Our TelnyxAI platform empowers developers and businesses to:

• Store and serve vector embeddings at scale
  
  
• Use open-source models with our hosted inference infrastructure
  
  
• Deploy multimodal AI features across text, voice, and storage seamlessly
  
  

You’ll have the autonomy to take ownership of meaningful projects, contribute ideas that shape the product roadmap, and collaborate with talented people who care deeply about impact, quality, and long-term thinking.

#LI-KG1
#LI-BRAZIL
#LI-INDIA

The Opportunity

Our AI teams build highly available, low-latency microservices using modern, cloud-native technologies. This role sits within our broader AI organization and focuses on developing the platforms, services, and tooling that support AI-powered products — from inference and embeddings to APIs, data flows, and observability.

You’ll work in a fast-paced environment where reliability, performance, and usability matter just as much as innovation. While some squads work closer to inference pipelines and LLM tooling, others focus on platform foundations, troubleshooting and reliability, data systems, or observability — all critical to delivering AI in production at scale.

What You’ll Do

• Build, test, and deploy scalable microservices for AI-powered systems, including text and voice processing
  
  
• Design developer-friendly APIs, agents and internal tools that make AI easy to use across the Telnyx product ecosystem
  
  
• Contribute to AI inference, embeddings, and platform services that support real-time and low-latency workloads
  
  
• Optimize performance, reliability, and observability in production environments
  
  
• Collaborate closely with Product, Infrastructure, and ML teams to bring features from ideation to production
  
  
• Troubleshoot, debug, and support critical systems running in production
  
  
• Participate in code reviews and uphold high engineering and operational standards
  
  

Depending on the squad, your focus may lean more toward inference pipelines, platform foundations, observability, data systems, or production troubleshooting.

Who We’re Looking For

• Someone who has built something with cutting-edge AI tooling (something that has only become possible in the last 6 months, rolling from application date). It doesn't really matter what it is; we just want to know you are building and staying up to date.
  
  
• Strong understanding of async programming, concurrency, and parallel execution
  
  
• Experience with microservice-based systems
  
  
• Excellent communication skills and the ability to work effectively across teams
  
  

Nice to Haves

• Familiarity with LLM frameworks and tools (e.g. PyTorch, Transformers, DeepSpeed, vLLM)
  
  
• Experience with distributed computing frameworks such as Ray (Ray Core, Serve, Train)
  
  
• Exposure to cloud-native stacks (Docker, Kubernetes, Prometheus, Jaeger)
  
  
• Knowledge of LLM optimization techniques (e.g. quantization, speculative decoding)
  
  
• Background in Retrieval Augmented Generation (RAG) systems
  
  
  

How We Hire Across Our AI Teams

Our AI Chapter is made up of multiple squads, including:

• AI application & software engineering
  
  
• Platform & infrastructure foundations
  
  
• Troubleshooting, reliability, and production support
  
  
• Data, storage, and embeddings
  
  
• Observability and performance monitoring
  
  

We hire into a shared AI engineering pipeline. During interviews, we focus on core engineering skills, system design, and problem-solving ability. Final squad alignment happens later, based on:

• Your strengths and interests
  
  
• Team needs at the time
  
  
• Where you’ll have the biggest long-term impact
  
  

This means the exact focus of the role may vary by squad, but the core expectation remains the same: building reliable, scalable AI systems in production.

Why You’ll Love It Here

At Telnyx, we’re not just building products — we’re building the future of intelligent communication. Our TelnyxAI platform empowers developers and businesses to:

• Store and serve vector embeddings at scale
  
  
• Use open-source models with our hosted inference infrastructure
  
  
• Deploy multimodal AI features across text, voice, and storage seamlessly
  
  

You’ll have the autonomy to take ownership of meaningful projects, contribute ideas that shape the product roadmap, and collaborate with talented people who care deeply about impact, quality, and long-term thinking.

#LI-KG1
#LI-VIETNAM
#LI-BRAZIL
#LI-INDIA

Senior Product Manager, Data Discovery and Classification

Location: Bangalore,India

About the Team:

The Product Management team at Rubrik drives Rubrik’s vision forward, ensuring we continue to secure the world’s data by delivering on our market-leading platform to address our customers’ most challenging data management & security needs. Our Product Managers are responsible for guiding multidisciplinary teams towards the goal of shipping high-quality products on time. We wear multiple hats throughout the different stages in the product lifecycle and set the vision for our growing family of products. As advocates for both our users and our business, Product Managers balance varied perspectives and empower their teams to do great work.

About the Role:

Rubrik is building the future of Identity & Data Security, and we are looking for a Product Manager to lead our Data Discovery & Classification portfolio. This role sits at the intersection of identity, data, and AI-driven security, and is core to our mission to help organizations achieve true cyber resilience.

You will define and execute the strategy for how Rubrik discovers, classifies, and interprets sensitive data across cloud and on-prem environments - powering our critical product lines. 

This is a high-visibility, high-impact role where you’ll work closely with engineering, design, GTM, and senior leadership team to define the next generation of our products to build the foundation of Rubrik’s next major product line.

What You’ll Own:

Product Strategy & Vision

• Build the long-term strategy for Data Discovery & Classification across structured and unstructured data.
• Partner with Identity, Rubrik Agent Cloud, and Data Resilience teams to define how data context connects to identity, access, posture, and recovery workflows.

Customer Discovery & Problem Definition

• Talk directly with CISOs, security architects, cloud leaders, data governance teams, and IR specialists to identify high-value problems.
• Translate customer use cases into clear requirements, and prioritized roadmaps. Also, drive feedback loops with design partners to validate features and iterate.

Execution & Delivery

• Write PRDs, define acceptance criteria, and work day-to-day with engineering on tradeoffs and scope.
• Own beta programs, and cross-functional alignment by partnering on positioning, competitive differentiation, and GTM strategy.

Cross-Functional Leadership

• Influence without authority across engineering, research, security, and sales engineering.
• Collaborate closely with the Data Science team on classification engines, labeling, and LLM-based classifiers. 

What We’re Looking For:

• 9+ years of product management experience (security, data, or AI preferred).
• Experience with DSPM, DLP, data governance, sensitivity labeling, or identity security.
• Customer-obsessed and experienced in running customer interviews or design partner programs.
• Familiarity with cloud data stores (S3, BigQuery, Snowflake, Azure Blob, OneDrive/SharePoint).
• Strong technical depth; able to work hands-on with engineering, ML teams, and UX. 
• Strong written communication — PRDs, strategy docs, exec updates, roadmap presentations.
• Ability to navigate ambiguity, prioritize ruthlessly, and influence senior stakeholders.

If you are passionate about shaping what's next for data security, we’d love to hear from you.

#LI-AS2

About the role:

As a Sr. Manager, Platform & Architecture you will lead the definition, governance & continuous evolution of the enterprise data architecture vision and roadmap, ensuring strong alignment with business strategy and digital transformation goals. This role is accountable for establishing modern, secure, and scalable data platform architectures that enable advanced analytics, AI/ML, generative AI, and self service data capabilities across the organization.

You will provide strategic leadership in embedding AI into the enterprise data platform, enabling use cases such as predictive analytics, intelligent automation, and generative AI, while ensuring responsible AI practices, model governance, data quality, and regulatory compliance.

The role requires deep expertise in data architecture, cloud data platforms, analytics ecosystems, and platform security, combined with strong people and stakeholder management skills. You will guide the evaluation and adoption of emerging technologies, oversee PoC initiatives, and drive the operationalization of AI/ML and GenAI solutions.

Working closely with data engineering, analytics, AI/ML, security, and business leaders, you will ensure the delivery of trusted, high performing, and future ready data and AI platforms that scale with organizational needs.

What you'll do:

Strategic Leadership & Architecture Vision

• Define and own the enterprise data architecture vision and roadmap aligned with business strategy.
• Establish architectural principles, standards, and best practices across data modeling, integration, metadata, and analytics
• Guide architectural decisions to support scalability, performance, security, and future growth.
• Evaluate and approve new data technologies, platforms, and tools

Team Management & Development

• Lead, mentor, and manage data modelers & architects, platform engineers and data engineers
• Set goals, conduct performance reviews, and support career growth and skills development
• Ensure effective workload planning, prioritization, and resource allocation
• Promote a culture of collaboration, documentation, and architectural discipline

Data Platform & Architecture Design

• Design and oversee end to end data architectures, including ingestion, storage, processing, analytics, and consumption layers
• Define scalable patterns for batch, near real time, and streaming data processing
• Establish standards for data platforms, ingestion frameworks, transformation and modeling approaches, and BI/visualization tools
• Ensure platform reliability, performance, scalability, and cost optimization

Platform Engineering, Security & Governance

• Architect platforms with security by design, including IAM, RBAC, data encryption, masking, and auditing
• Collaborate with security and compliance teams to meet regulatory and data privacy requirements
• Define and enforce data governance standards, including metadata management, lineage, data quality, and observability
• Support platform monitoring, availability, and operational excellence

Advanced Analytics & Innovation

• Enable advanced analytics use cases, including forecasting, predictive modeling, and statistical analysis
• Support data science and analytics teams by designing architectures for ML pipelines, feature stores, and model deployment
• Lead Proof of Concept (PoC) initiatives to evaluate new data, analytics, and platform tools
• Assess emerging technologies for scalability, security, integration, and business value

Self-Service & Data Enablement

• Drive the self-service analytics strategy to empower analysts and business users
• Design curated, governed data layers and semantic models for trusted self-service access
• Reduce dependency on IT by enabling reusable data assets and standardized analytics frameworks
• Partner with stakeholders to align data products with business needs

Experience you'll need:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field
• 10 - 15+ years of experience in data engineering, analytics, or platform architecture roles
• Strong experience designing and implementing modern data architectures and cloud data platforms.
• Hands-on and architectural experience with:
  • Snowflake or similar cloud data warehouse/data lake experience
  • Tableau or similar BI tools
  • Fivetran or equivalent ingestion tools
  • dbt or similar data transformation frameworks
• Proficiency in SQL, Python, Spark, and data modeling techniques.
• Experience with cloud platforms such as AWS, Azure, or GCP

Preferred Qualifications:

• Experience with advanced analytics, forecasting, and predictive modeling.
• Knowledge of ML/AI platforms and MLOps concepts.
• Strong understanding of data security, governance, and compliance frameworks.
• Excellent communication and stakeholder management skills.
• Experience working in large-scale or enterprise Data & Analytics environments.

About the Role:

Production Engineer
The Production Engineer at Rubrik plays a critical role in operational excellence, managing alerts, responding to outages, and leading incident resolution as an Incident Manager. This role requires hands-on experience in maintaining highly available critical services across multi-cloud environments while driving continuous improvements through automation and intelligent monitoring.

What you’ll do:

• Join a 24/7 Production Operations team responsible for managing and supporting critical infrastructure and services in multi-cloud environments.
• Oversee staging and production environments to ensure maximum uptime and reliability.
• Implement and maintain comprehensive observability solutions for real-time monitoring, alerting, and metrics collection.
• Lead incident management efforts by swiftly responding to alerts and outages, coordinating teams to drive timely resolution.
• Analyze recurring incidents to identify root causes, reduce toil, and improve system resilience.
• Design and develop automation tools to proactively detect, triage, and remediate production issues.
• Maintain and update runbooks to support incident response and recurring issues.
• Demonstrate strong decision-making skills under pressure, effectively managing critical situations with urgency and composure.

Experience you’ll need:

• Solid understanding of distributed system concepts.
• Practical experience working with production systems and environments, preferably within public cloud infrastructures.
• Familiarity with container orchestration platforms, especially Kubernetes.
• Hands-on experience with infrastructure  management tools like CloudFormation and Terraform.
• Strong analytical and problem-solving skills  for diagnosing and resolving system and application issues.
• Proficient in data structures and algorithms, UNIX, networking, operating systems, and database systems such as MySQL.
• Proficient with Python programming skills.
• Excellent verbal and written communication skills.

Location: Bangalore, India
Work Shift: Rotation (24/7 coverage expected) 

ABOUT RUBRIK

Join Us in Securing the World's Data

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the role : 

The Principal Engineer role is a highly strategic position, operating at the same level as an Engineering Director. In the Developer Platform organization, you will be responsible for defining and executing the technical strategy for multiple key systems/technical areas that are of significant impact to the company's Software Development Lifecycle (SDLC), developer experience, and core engineering productivity.

The scope and impact of your work will span the interactions among multiple complex systems and engineering organizations, focusing on the end-to-end flow of software delivery, scaling Developer Platforms & Infrastructure, and leveraging AI to revolutionize productivity. You will sit at the center of driving these critical improvements, ensuring the platform scales to meet the company's growth.

Your primary focus will be problem seeking. This involves not only defining plans for ambiguous problems (e.g., "How do we scale our platform 10x while reducing costs?") but also identifying problems crucial for the future of engineering productivity and proposing plans for their resolution, such as the strategic integration of AI/ML into core developer workflows.

What you’ll do

Your responsibilities will encompass technical leadership, strategic delivery and people growth with a focus on cross-functional impact across the Developer Platform and the wider Engineering organization:

• Platform Strategy and AI-Powered Productivity
• Define the long-term technical vision (3+ years) for the Developer Platform, including core infrastructure, CI/CD pipelines, and observability systems, ensuring they are cohesive and sustainable.
• Pioneer the integration of AI/ML not just for engineering tasks but to drive overall company productivity, transforming internal processes and tools.
• Identify and translate a future business opportunity or engineering productivity gap into a solvable, multi-quarter technical problem with a clear roadmap.
• Drive significant improvements in engineering velocity and quality by identifying and solving bottlenecks within the software development process and continually introducing innovation.
• Technical Leadership and Standards
• Apply domain expertise across multiple system domains (e.g., CI/CD, Observability, Cloud Infrastructure, Tooling) to drive future-proof, high-leverage platform solutions.
• Set standards for quality, structure, and operational excellence across all core platform systems.
• Be a  Consensus Builder, resolving conflicting priorities and mitigating risks across dependent engineering teams.
• Take end-to-end ownership of complex, cross-cutting projects (10-18 engineers' effort) from inception to operation.
• Engineering Influence & Growth:
• Drive and influence collaboration across the entire Engineering organization, establishing a unified software development vision.
• Act as a company ambassador through significant external contributions (e.g., open-source, publications, standards committees).
• Master the craft of coaching, mentoring Staff Engineers for Principal-level impact, and raising the hiring bar

About You 

• Typically 18+ years of industry experience in Software Engineering, with a significant focus on Developer Platforms, Infrastructure, or Core Tools.
• Demonstrated ability to function at a level equivalent to an Engineering Director in terms of strategic impact, scope of influence, and technical ownership.
• A proven track record of identifying, defining, and driving the technical strategy for high-impact initiatives across multiple complex, multi-organizational systems.
• Deep expertise in a general-purpose programming language (e.g., Go, Java, C/C++, Scala, Python) and mastery in applying first principles thinking—actively questioning assumptions to create new knowledge and solutions for core engineering problems.
• Exceptional skills as a Consensus Builder and Cross-Functional Leader, adept at navigating conflicting priorities and influencing stakeholders across various teams to achieve a unified vision.
• Experience in architecting and scaling highly available, fault-tolerant Developer Platforms and Infrastructure.
• A demonstrable understanding of how to strategically leverage AI/ML to improve software development processes and overall company productivity.
• Ability to act as an effective coach and mentor, supporting the growth of engineers up to the Staff level.
• Capable of self-directing, managing time, and advocating for resources for activities that are critical for the company's future engineering velocity and platform stability.

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

About the Role

We are seeking a Senior AI Engineer with a strong foundation in Python capabilities, and hands-on experience building Agentic AI applications that integrate with Large Language Models (LLMs) Large Language Models (LLMs). We are also looking for him to be a full-stack Engineer with hands-on experience with mobile front-end hands-on experience with mobile front-end Flutter, React-native. This role blends traditional backend engineering expertise with next-generation AI agentic systems development, requiring not just system design skills, but also creativity in prompt engineering, AI product development and working with data-rich environments.

You will contribute to the design and implementation of intelligent backend services that coordinate LLMs, agents, and data workflows to support enterprise-grade agentic systems.

Key Responsibilities

• Develop robust, scalable Java/Python based backend systems that enable the orchestration of Agentic AI workflows.
• Develop state-of-the-art AI/ML models for solving real-world data management challenges such as entity resolution, classification, similarity matching, and anomaly detection.
• Integrate LLMs (e.g., OpenAI, Mistral, Claude, LLaMA) into backend pipelines to power autonomous or semi-autonomous decision-making.
• Hands on experience with mobile front-end Flutter, React-native etc.
• Develop scalable ML workflows using Spark, MLlib, PyTorch, TensorFlow, or MLFlow, with seamless integration into production systems.
• Translate business needs into technical design and collaborate with data scientists, product managers, and platform engineers to operationalize models.
• Work closely with various stakeholders to design agent architectures and LLM toolchains (using frameworks like LangGraph, Crew AI, AutoGen, etc.).
• Implement services and APIs that manage prompt chaining, tool invocation, and contextual memory for agents.
• Collaborate with data engineers to ensure clean, efficient, and real-time access to structured and semi-structured data.
• Apply prompt engineering best practices to improve agent behavior, task accuracy, and adaptability.
• Monitor and optimize service performance, reliability, and scalability in production environments.
• Continuously monitor and improve model performance using feedback loops, A/B testing, drift detection, and retraining strategies.
• Contribute to code reviews, mentoring, and best practices for hybrid backend/AI development.

Required Qualifications

• 5+ years of overall experience mobile front-end Flutter, React-native etc
• 2+ years of experience in developing and deploying machine learning models and AI products in production environments.
• Experience in Agentic AI systems development using tools such as LangGraph, Crew AI, AutoGen, or similar.
• Proficiency in Python (NumPy, scikit-learn, pandas, PyTorch/TensorFlow) and experience with large-scale data processing tools (Spark, Kafka, Airflow).
• Experience integrating or orchestrating LLMs within business workflows or intelligent assistants.
• Solid understanding of prompt engineering techniques (e.g., system messages, chaining, tool invocation prompts).
• Familiarity with data engineering concepts, including pipelines, data models, and ETL workflows.
• Strong grasp of object-oriented design, data structures, and algorithms.

Preferred Qualifications

• Experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, RAG pipelines).
• Background in building microservices or backend systems for data-rich AI/ML platforms.
• Experience with vector databases, embedding services, or semantic search integration.
• Knowledge of cloud platforms (AWS, GCP, or Azure), containerization (Docker), and DevOps best practices.
• Experience in developing LLM-powered agents, copilots, or task bots.

What We Offer

• Opportunity to work on cutting-edge backend and AI systems, including agentic automation and LLM innovation.
• A flexible hybrid work model in our Bangalore office.
• Competitive compensation with performance-based rewards.
• A culture that promotes engineering excellence, experimentation, and growth.Access to learning platforms, technical workshops, and industry-leading AI research.

Why Join Reltio?*

• Health & Wellness:
  • Comprehensive Group medical insurance including your parents with additional top-up options.
  • Accidental Insurance
  • Life insurance
  • Free online unlimited doctor consultations
  • An Employee Assistance Program (EAP)
• Work-Life Balance:
  • 36 annual leaves, which includes Sick leaves – 18, Earned Leaves - 18
  • 26 weeks of maternity leave, 15 days of paternity leave
  • Very unique to Reltio - 01 week of additional off as recharge week every year globally
• Support for home office setup:
  • Home office setup allowance.
• Stay Connected, Work Flexibly: Mobile & Internet Reimbursement
• No need to pack a lunch—we’ve got you covered with a free meal.And many more…..

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Senior Applied Value Engineer specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

Role Overview

We’re looking for a Staff Software Engineer to serve as a technical pillar across our engineering teams. This role is ideal for a highly experienced backend engineer who thrives on solving hard problems, mentoring others, and guiding architecture across multiple domains. You’ll be a multiplier, operating independently, shaping technical direction, and partnering with engineers 
and product teams to raise the bar across the organization. 

You’ll work across squads to improve system performance, reliability, and scalability, while owning high-impact projects that support our Advertising platform. Whether it’s unblocking performance bottlenecks, leading design for new backend services, or reducing tech debt, your contributions will have a far-reaching impact. 

This is a high-impact role where you will not only write mission-critical code but also provide the AI-driven roadmap to help our team automate optimizations and anomaly detection within our data pipelines. 

Core Responsibilities 

• Own and lead design for major backend systems across Ads, focusing on performance, scalability, and reliability. 

• Serve as the subject matter expert for Python & Django. You will optimize application performance, focusing on concurrency, memory management, and efficient integration with our data layer. 

• Architect and optimize large scale data workflows for Ads. You will be expected to tune complex queries in Hive, Flink, or Trino to reduce latency and cost while maintaining data integrity. 

• Actively profile our stack to identify bottlenecks. You should be comfortable moving between high-level architectural planning and low-level query optimization. 

• Guide the engineering team in leveraging AI and Machine Learning for predictive analytics, automated QA of data streams, and enhancing our internal decision-making engines.  

• Collaborate with multiple teams to address cross team concerns (e.g., shared libraries, infra patterns, tech debt, security) 

• Tackle escalated production issues / incidents by providing quick remediations 

• Raise the engineering bar through elite code review, technical RFCs and hands on guidance for senior and mid-level engineers. 

• Work with EMs and PMs to shape technical roadmap and support long-term platform health. 
   

Technical Requirements 

• 10+ years in backend engineering with a proven track record of scaling systems in Ad-Tech, Fintech or High-Scale SaaS. 

• Deep expertise in building high concurrency, asynchronous services. You know how to scale Django beyond standard patterns. 

• Strong experience with distributed systems (e.g. Flink, Spark, Hive or SingleStore). You are an expert at optimizing distributed joins and partitioned datasets. 

• Advanced SQL skills; you can dissect an execution plan and optimize complex analytical queries for both performance and cloud cost. 

• Experience managing “Sync vs Async” data flows and ensuring consistency across disparate data stores 

• Experience with containerization technologies such as Docker and Kubernetes. 

• Familiarity with CI/CD pipelines and modern DevOps practices. 

• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders is a must. 

• Proven leadership experience, including mentoring engineers and leading technical initiatives. 
   

Ideal Candidate 

• The Pragmatic Architect: You understand the trade-offs between “perfect” code and “performant” code in a high throughput environment. 

• The Data Integrity Advocate: You care deeply about how data is captured at the source just as much as how it is processed at scale. 

• The Force Multiplier: You don’t just solve problems; you build systems and processes that prevent them from recurring. 

• The Mentor: You thrive on helping others grow and can explain complex architectural concepts to both engineers and stakeholders. 

About the role:

We are looking for highly skilled Associates who will be part of the Service Delivery team in India. The role involves reviewing and classifying industry product data to support accurate product search and discovery on client platforms. The Associates will follow defined guidelines, meet quality and productivity targets, work closely with the team, and adapt to changing processes and tools in a fast-paced environment

Responsibilities:

• Review, tag, and classify retail product data (including product titles, descriptions, images, and attributes) to improve search relevance and product discoverability.
• Apply standardized guidelines and classification rules consistently across tasks.
• Identify data discrepancies, missing attributes, or ambiguous cases and escalate them to the team lead when necessary.
• Maintain high standards of data accuracy, completeness, and consistency while meeting defined quality thresholds and turnaround times.
• Perform quality checks by reviewing, correcting, or reprocessing data to ensure compliance with program requirements.
• Remove duplicate or incorrect entries to maintain a clean and reliable product catalog.
• Collaborate with team members and contribute to shared goals and continuous improvement initiatives.
• Perform additional related tasks as assigned to support product search and classification programs.
• Demonstrate flexibility by adapting to changes in guidelines, tools, or workflows, and transitioning to new processes or task types as required by business needs.

Qualifications:

• Bachelor’s degree in any discipline.
• Minimum C1 Level of Proficiency in Spanish
• Good written communication skills in English.
• Strong attention to detail with the ability to follow structured guidelines and taxonomies.
• Basic understanding of e-commerce or retail product catalogs.
• Ability to process repetitive tasks accurately while meeting quality and productivity targets.
• Proficiency with computers and common tools (spreadsheets, web-based platforms).
• Ability to work independently as well as collaboratively in a team environment.

Preferred Qualifications:

• Prior experience in e-commerce, retail operations, data annotation, search relevance, or product catalog management.
• Familiarity with product taxonomies, ontologies, or classification systems.
• Experience working on search relevance, query-product matching, or product attribute enrichment tasks.
• Comfort working with large datasets and rule-based decision frameworks.
• Exposure to quality assurance processes or audit-based workflows.
• Ability to quickly learn new tools, guidelines, and domain-specific concepts.
• Be inquisitive and eager to learn in a dynamic and fast-paced environment
• Have strong communication skills, both verbal and written
• Take pride in everything they do and be motivated to go above and beyond what is expected
• Possess excellent web research skills
• Demonstrate keen attention to detail
• Have the ability to work with a sense of urgency
• Have good time-management skills
• Have the ability to communicate effectively with people from diverse backgrounds and cultures
• Be a strong team player

NB: This is a temporary, project-based position with the possibility of renewal. While this role will be on payroll, please note that benefits are not included as part of this position.

The Community You Will Join:

The Guest & Host team based out of India, operates to ensure high quality supply and merchandising differentiates our brand, by providing tools to be used by 1000+ operations agents for supply vetting and quality moderation. As Airbnb expands beyond the core, it is looking to onboard supply outside of the core stays business which requires enhancing our tools. The operational tasks we face are diverse and rapidly evolving. The current manual processes and lack of optimum tooling capabilities hinder the ability of operation agents to work more efficiently, maintain business continuity, and achieve higher scale. 

The Difference You Will Make:

As a Data Engineer on the Guest & Host team, you will play a pivotal role in shaping the systems that onboard and manage the highest quality supply across Airbnb. You’ll build robust data pipelines and platforms that power end-to-end visibility for supply operations, from onboarding and regulatory compliance to AI-assisted vetting and listing quality enforcement. Your work will directly enable operations, product, and ML teams to scale trusted supply globally, ensuring every home, service, and experience meets Airbnb’s standards. Whether it’s surfacing insights to optimize onboarding flows, enabling smarter audit triggers, or supporting nuanced licensing workflows, your contributions will be foundational to helping hosts join Airbnb efficiently and ensuring guests have access to safe, high-quality stays.
As you build and maintain key components of the critical data ecosystem, you’ll have the opportunity to contribute to creating standards and best practices for Airbnb’s Data Engineering. Your work on solving complex business challenges at scale will be instrumental in shaping the tools, processes, and standards used by the broader data community.

A Typical Day:

• Design, build, and maintain robust and efficient data pipelines that collect, process, and store data from various sources, including user interactions, listing details, and external data feeds.
• Develop data models that enable the efficient analysis and manipulation of data for merchandising optimization. Ensure data quality, consistency, and accuracy.
• Build scalable data pipelines (SparkSQL & Scala) leveraging Airflow scheduler/executor framework
• Collaborate with cross-functional teams, including Data Scientists, Product Managers, andSoftware Engineers, to define data requirements, and deliver data solutions that drive merchandising and sales improvements.
• Contribute to the broader Data Engineering community at Airbnb to influence tooling and standards to improve culture and productivity
• Improve code and data quality by leveraging and contributing to internal tools to automatically detect and mitigate issues

Your Expertise:

• 6+ years of relevant industry experience 
• BE/B.tech in computer science or relevant technical field
• Extensive experience designing, building, and operating robust distributed data platforms (e.g., Spark, Kafka, Flink, HBase) and handling data at the petabyte scale.
• Strong knowledge of Java, Scala, or Python, and expertise with data processing technologies and query authoring (SQL).
• Demonstrated ability to analyze large data sets to identify gaps and inconsistencies, provide data insights, and advance effective product solutions
• Expertise with ETL schedulers such as Apache Airflow, Luigi, Oozie, AWS Glue or similar frameworks
• Solid understanding of data warehousing concepts and hands-on experience with relational databases (e.g., PostgreSQL, MySQL) and columnar databases (e.g., Redshift, BigQuery, HBase, ClickHouse)
• Excellent written and verbal communication skills