About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get:

• 20 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance and income protection during illness or injury
• Annual wellbeing allowance and flu vaccination vouchers
• Discounted HCF corporate health insurance
• Free, confidential counselling and coaching via EAP
• Superannuation contributions via salary sacrifice
• Car allowance for eligible field sales roles
• Salary sacrifice options for portable electronic devices (phones, laptops, tablets)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

About The Role:

Responsible for building and managing the relationship and strategic objectives of the Alliance partnerships with the key objective of achieving the bookings targets.  This individual should have experience working with Vendors, including joint go-to-market and selling with and through this route-to-market. This role is responsible for establishing and growing Veeam’s partnership with the nominated alliance partners across ANZ. In addition, they will be accountable for accelerating the adoption of Veeam technologies into the partner’s solutions and Cosell to  existing accounts.

What You’ll Do:

• Drive Veeam Bookings through Marketplace and Cosell Route to Market
• Focus on pipeline conversion to wins
• Develop and support close plans for top opportunities
• Support pipeline growth activities, marketing and target account penetration planning
• Establish a reporting cadence for Pipeline, Bookings, and Must Win Opportunities
• Collaborate and communicate across local and regional teams to optimize collaboration and bookings
• Understand and communicate Veeam’s “Value Prop” as it relates to the nominated Alliances  go to market, offerings and services
• Create compelling messaging and engagement to position Veeam as #1 Solution for new and existing offerings
• Develop and build relationships with the Alliance to grow the Veeam business
• Drive sales growth strategies and results on a ANZ basis by influencing and securing mindshare and positioning with various teams
• Develop and lead a predictable and effective partnership cadence with the alliances: enablement/training plans, competitive updates, roadmaps, go-to-market
• Develop and lead training and enablement strategy and plan with each alliance to establish and grow Veeam expertise within the technical and sales communities
• Facilitate collaboration between Veeam, channel partners, and Veeam Alliance Partners to optimize solutions and offerings for end users

What You’ll Bring

• Understanding of how to work with Microsoft and AWS
• Proven sales performance
• Knowledge of cloud data management, virtualization, and storage technology
• Ability to define an create a winning Sales Strategy
• Ability to Build Influential Partnerships - executive relationships and influence senior executives
• Ability to create and execute on business plans
• Ability to create and deliver go-to-market initiatives
• Ability to drive projects related to business development opportunities
• Ability to adapt to changes in roles and responsibilities
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Cross team collaboration and motivational skills
• Analytical thinker with proven ability to metric and govern
• Minimum 10 years of experience in Technology Sales – Enterprise Accounts - Global System Integrator and Strategic Alliance is a plus

What You’ll Get

• 20 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance and income protection during illness or injury
• Annual wellbeing allowance and flu vaccination vouchers
• Discounted HCF corporate health insurance
• Free, confidential counselling and coaching via EAP
• Superannuation contributions via salary sacrifice
• Car allowance for eligible field sales roles
• Salary sacrifice options for portable electronic devices (phones, laptops, tablets)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution.

We are focused on candidates located in Sydney.

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting customers to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

This role can be based out remotely in the Canberra region.

About The Role

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing accounts. The Senior Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within the Government Sector, resulting in revenue growth.

We are looking to speak to candidates who are based in Canberra, ACT.

MongoDB’s Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 7+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts
• Experience with winning and growing business across Federal Government agencies
• Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

See yourself at Twilio

Join the team as Twilio’s next Senior Solutions Engineer - APJ on Twilio’s Digital Sales Communications team!

About the job

This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment.

Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.

Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers.

As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight.

Responsibilities

In this role, you’ll:

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.
• Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.
• Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.
• Excellent communicator and presenter able to gain audience confidence.
• An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
• Previous software development experience or working knowledge in one or more of the following areas:
  • Backend (Java, C#, Node.js, Python, PHP)
  • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
  • Experience building with REST APIs.
• Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.

Desired:

• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
• Experience with sales methodologies. 

Location

This role will be Remote, and based in Australia, Japan or Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Staff Software Development Engineer, Full-Stack (Sydney)

Engineering@Easygo

Easygo leads the world in crafting top-tier entertainment experiences. Within our engineering organisation, we foster a continuous learning environment, constantly pushing the boundaries of large-scale software design and development. Our culture revolves around fostering growth, nurturing learning, and upholding excellence in engineering, ensuring we consistently set the benchmark for engineering mastery.

Why join us?

Are you a passionate and ambitious Staff Software Engineer ready to dive into an environment that fosters innovation, continuous learning, and professional growth? We're seeking talented individuals who are eager to tackle complex problems, build scalable solutions, and collaborate with some of the finest engineers in the entertainment industry.

• Complex Projects, Creative Solutions: Dive into intricate projects that challenge and push boundaries. Solve complex technical puzzles and craft scalable solutions.
• Accelerate Your Growth: Access mentorship, training, and hands-on experiences to level up your skills. Learn from industry experts and gain expertise in scaling software.
• Collaborate with Industry Leaders: Work alongside exceptional engineers, exchanging ideas and driving innovation forward through collaboration.
• Caring Culture, Career Development: We deeply care about your career. Our culture prioritizes your growth with tailored learning programs and mentorship.
• Embrace Challenges, Celebrate Success: Take on challenges, learn from failures, and celebrate achievements together.
• Shape the Future: Your contributions will shape the future of entertainment.

If you're passionate about growth, innovation, and working with the best, we'd love to have you on our team!

Key Responsibilities:

• Architect and design scalable, high-performance software solutions in alignment with project requirements and company standards.
• Define and drive technical vision, strategy, and architecture aligning with business objectives.
• Handle data driven events and ensure robust event handling at scale.
• Optimize existing systems for performance, scalability, and reliability, identifying and resolving bottlenecks and inefficiencies.
• Actively engage in hands-on coding and development, ensuring code quality, scalability, and maintainability.
• Provide technical leadership, guiding and mentoring junior engineers in the team.

Minimum Qualifications 

• Bachelor's/Master's degree in Computer Science or equivalent practical experience.
• 10+ years of hands-on experience in software engineering, focusing on scalable system design and development.
• Experience with modern tech stacks (ideally JavaScript / Go, Docker, Cloud services e.g., AWS, Azure, Google Cloud) and related technologies.
• Proficient in JavaScript fundamentals, Design Patterns, Subscriptions WebSockets, Pub/Sub), TypeScript and related technologies.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Strong understanding of code architecture, design principles and documentation practices.
• Analytical mindset to address complex technical challenges and devise innovative solutions.
• Experience providing technical leadership, mentoring, and guiding teams.
• Strong communication skills for effective collaboration with teams and stakeholders.
• Positive attitude and eagerness to learn new technologies to grow as a full-stack engineer.

Preferred Qualifications 

• Experience as a Staff or Principal Software Engineer in a large-scale product company
• Experience building web applications and debugging production applications

• Experience with CI/CD tools (e.g., AWS Code Pipeline, Github Actions) for automating the deployment process.

Some of the perks of joining us: 

• Championing Engineering Excellence to influence cultural change across the organisation.
• Work alongside the top 5% of engineering talent in Australia using a vast cloud native tech stack including AWS, Microservices, Large-Scale Distributed Systems, K8's, Go, Terraform, Typescript, Svelte, GraphQL, Nodejs and React.
• Exposure to building global, large-scale volume products which operate at thousands per second frequency.
• EAP access for you and your family
• Access to over 9,000 courses across our Learning and Development Platform 
• Paid volunteer day
• Two full-time barista’s who will make your daily coffee, tea or fresh juice!
• Daily catered breakfast
• On site Masseuse on Wednesdays
• Team lunches and happy hour in the office from 4pm on Fridays
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles
• Unlimited snacks and drinks provided

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Reports to: Senior Manager, Sales Engineering

Location: Remote Australia

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

What You’ll Do: 

The Huntress team is looking for a highly motivated and highly collaborative Technical Account Manager with excellent communication skills and the ability to think and act quickly. TAMs at Huntress constitute the primary technical liaison post-sales. The TAM is responsible for ensuring customer satisfaction through their duties of providing high-quality post-sales technical support with a consultative approach. Their goal is to help our customers and partners maximise the value from the Huntress Platform, troubleshoot product break-fix issues, and improve the partner/customer experience by coordinating with internal Huntress teams to deliver solutions that foster long-term, healthy partner/customer relationships.

Responsibilities:  

• Elevated Tech Support: Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support. Monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate as needed 
• Customer Success: Ensure partners/customers are effectively utilising Huntress products to achieve their business objectives, provide post-sales training, and identify opportunities for additional products and expansion through technically led QBRs
• Technical Sales Enablement: Participate in events to lead training sessions on product usage and best practices
• Partner/Customer Technical Advocacy: Advocate for partner/customer needs within the Huntress organisation, acting as a link between our customers and PM by relaying feedback for product improvements
• Training/Onboarding: Works with customers through the onboarding phase to establish a positive working relationship, ensure adoption, and accelerate time to value. Develops an understanding of customers’ business needs and educates them on how they can improve their security posture with Huntress
• Account Growth: Identifies up-sell and cross-sell growth opportunities during technical account reviews
• Highly motivated self-starter with the ability to work independently
• Spot opportunities for improvement in a fast-moving environment
• Comfortable traveling 25% of the time and meeting face-to-face with customers
• Comfortable presenting in front of groups

What You Bring To The Team:  

• 2+ years of experience working in Technical Account Management, pre-sales, or similar work
• Experience or interest in the cybersecurity industry and familiarity with cybersecurity frameworks
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including Executive-level leadership
• Effective time management and organisational skills
• Experience with malware, threat intelligence, and/or sandbox analysis
• Experience with cloud platforms such as AWS, Azure, GCP, etc.
• Experience with programming or scripting languages 
• Familiarity with MSP tools such as RMMs and PSAs
• Familiarity with working with SIEM tools like Elastic, Splunk, etc.

What We Offer: 

• Fully remote work
• At least one annual trip to the US for Summer Summit, with additional local events in Australia!
• New starter home office set up reimbursement ($800 AUD)
• 12 weeks paid parental leave for both primary and secondary carers
• Monthly digital allowance for personal phone and internet costs ($185 AUD)
• Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
• Subsidised private health insurance through our preferred provider
• Stock options for all full-time employees
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. 

People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

So, what’s the role all about?
The Senior Technical Account Manager is a seasoned account manager, program/project manager and technical resolution professional who is an expert in their field. They are unified with team members across the company in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. This role is responsible for resolving complex problems and providing excellent technical and customer service to one or more named enterprise-level accounts. Collaborating with specialist resources across the company, he/she will help key customers overcome issues, succeed in their business using our technology and services, expand their usage of our products, be referenceable and be a loyal customer.

After key customers have purchased and are implementing our solutions, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform and collaborates closely with the customer from that point forward to ensure their success.

​Interactions with customers will be conducted via phone, email, chat, and Teams, with planned face-to-face meetings as required. The TAM must be able to work both independently and be part of a wider Sales and Services team ensuring the highest levels of customer success and value realisation is achieved. 

How will you make an impact?   

• Work during the customers' core business hours, with occasional extended hours as needed.
• Occasional on-call after-hours work may be required as needed by the customer.
• As their TAM, be the assigned accounts' prime point of contact and engage resources across several teams as needed to resolve their issues and requests.
• Develop and maintain an effective relationship with assigned accounts, hold regular discussions to review issues, understand their strategic objectives and business, share how NICE's solutions meet their needs, introduce best practices, build mutual success plans and become their trusted partner and advisor.
• Excellent triage and troubleshooting skills, mentoring peers to improve their knowledge and drive success.
• Personally resolve customer issues as required while scheduling time for proactive activities.
• Partnering with other NICE employees and teams (technical support, professional services, product management, engineering, etc.), ensure that all technical challenges and other issues/cases/requests are being managed properly, are within SLA targets, and are progressing toward resolution.
• Demonstrate superior in-depth knowledge of NICE products and associated technologies, especially those employed by assigned accounts.
• Demonstrate expertise and maintain currency in telecommunications, contact center, and related technologies.
• Develop and present customized presentations and reports to assigned accounts that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
• Provide training to accounts to ensure that they get the most out of their NICE investment.
• Ensure that all communication, interactions, assignments, details, and actions are clear, effective, timely (within established SLA), and are recorded into the CRM system.
• Appropriately contribute to and take charge of meetings, calls, and other discussions to convey ownership, organization, progress, and direction
• Consistently and regularly update customer and account information, keeping it current in the CRM system.
• Tactfully, confidently, and professionally communicate with all stakeholders, especially in emotionally charged and escalated situations, bringing people together with the common goal of resolving issues and accelerating the customer's success.
• Assist the team by taking ownership of escalations in your area of expertise, exemplifying the effective handling of complex situations.
• Develop and drive business cases that outline problems, impacts, proposed solutions, and outcomes that help NICE improve our performance and success.
• Present a professional image in communication, conduct, attitude, and attire.
• Demonstrates professionalism and leadership with customers and helps peers to develop the same level of expertise.
• Accountable for all actions, and tactfully reinforce accountability across all employees and teams in the company for delivering to OLA and SLA. Professionally and tactfully teaches proper process and methods that ensure customer service excellence.
• Assist assigned customers in preparation for go-live and build confidence with them as they begin using our products in a live environment.
• Responsible for customer satisfaction and referencability on assigned accounts.
• Participate in team goal achievement and set personal goals that increase effectiveness and success.
• Key member of the TAM team, collaborate, support and backup your teammates.
• Successful at turning struggling accounts into successful accounts.
• Planned travel (up to 25%) required and being co-located on key customer sites.
• Perform other tasks and duties as assigned or needed.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of NICE.

Education Requirement:

• ​Bachelor’s degree in computer science, Business Information Systems or similar field or equivalent work experience required.​

Have you got what it takes?

• 8+ years in a Technical/Service role in software, telecommunications or in customer service, cloud contact center and/or service delivery.
• Wide experience of Enterprise Cloud Telephony and CX Platforms
• Demonstrated technical problem-solving proficiency.
• Excellent analytical and advanced troubleshooting skills with end-users/customers.
• Excellent customer service and communication skills, both verbal and written.
• Ability to multitask and work well in a demanding environment.
• Proficient in Microsoft Office applications.
• Able to work with little supervision and complete projects.
• Working technical knowledge of contact center software/design/functionality.
• Demonstrated experience in a fast-paced environment and meeting customer time constraints.
• Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.

You will have an advantage if you also have:

• Experience with the NiCE CXone platform
• Experience with Contact Centre as a Service (CCaaS) solutions is highly regarded, along with demonstrated ability to operate in dynamic cloud environments and effectively manage ongoing platform changes
• Extensive infrastructure / networking knowledge, and telecommunications architecture (PBX, Carriers and VoIP/SIP Technology)
• Comprehensive knowledge of Modern CX Platforms and Applications
• Understanding of basic scripting and call flow routing fundamentals
• Experience using SIP signaling.
• Competent in database and SQL concepts and scripting
• Analytical, inquisitive, service & collaborative, friendly demeanor, early adopter.​
• AWS / Azure Technology and Environments
• Demonstrable experience in driving positive Customer Success outcomes.
• ITIL / Project Management exposure and qualifications

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10741
Reporting into: Manager
Role Type: Individual Contributor

About the Role

Sony Interactive Entertainment’s Global Network Engineering Team (NetTeam) designs, manages, and supports global IP networks that underpin our world-class gaming and corporate services, including:

• PlayStation Plus Game Streaming (Cloud Gaming subscription service)
• SIE Backbone Services (SBS) including SIE Global Corporate Network (SGCN) inter-office, Data Center, VPN (Layer 2/3), Cloud (AWS DX, others), and Internet connectivity for SIE offices worldwide
• Static content delivery services for game downloads and PlayStation Network (PSN) updates.  

With the NetTeam’s ongoing growth, we are looking for a highly experienced Principal Network Planner to become part of NetTeam. This presents an outstanding opportunity to direct and manage global planning and sourcing activities, impact network strategies, and guarantee the best possible player experience and corporate network performance.

This is an exciting opportunity to work with one of the most respected gaming brands in the world. You’ll contribute to the backbone that powers PlayStation’s global gaming experiences, driving innovation and delivering outstanding network performance for millions of players worldwide!

Primary Purpose

The Principal Network Planner will act as NetTeam’s lead for sourcing, negotiating and contracting network capacity for our global IP networks in the key areas of:

• Edge connectivity (peering, IP transit, IXs)
• Telecommunication circuits (dark fiber, wavelengths)
• Colocation facilities
• Content delivery networks

Key Responsibilities

Vendor Management & Strategy

• User your extensive global network to engage executive leaders within our vendor community to actively manage relationships, drive deliverables, and lead negotiations on commercial terms and service agreements
• Influence network connectivity strategies and build future sourcing initiatives
• Represent NetTeam at industry forums and maintain strong market knowledge
• Manage vendor commercial agreements and performance

Technical Leadership & Development

• Provide expert mentorship on global network builds, IP/VPN, BGP, and data planning.
• Represent NetTeam in technical discussions with collaborators and cross-functional teams
• Drive decisions to improve reliability, scalability, and performance
• Innovate processes, metrics, and workflows to optimize global network initiatives
• Deliver low-latency, highly reliable services to our customers

Capacity Planning & Continuous Improvement

• Assess network capacity trends, forecast future needs, and model growth or failure scenarios
• Develop regional and service-specific roadmaps aligned with business requirements
• Design and then secure services to establish points of presence (PoPs) in new countries or expand services in established regions
• Continuously optimise cost, service levels, and operational efficiency

Key Relationships

• Internal: Network Engineering, Data Center Sourcing, SIE Business Intelligence, global SIE WAN/LAN/IT groups
• External: International vendors, hyperscalers, telecom providers, industry peers

Minimum Requirements

Education & Qualifications:

• Bachelor’s or Master’s degree in IT, Computer Science, or Engineering, or equivalent experience

Experience & Skills

• 25+ years in hyperscaler, telecom, cloud, or internet exchange environments
• Proven track record in network engineering, architecture, or strategic sourcing
• Experience managing multiple international vendors and high-spend portfolios (>$80M/year)

Proficiencies

• Expert knowledge of network engineering principles, scalability, performance, and cost management
• Experience with forecasting, demand planning, and participation in global network standards
• Strong problem-solving skills in complex and ambiguous environments
• Personal drive, resilience, creativity, collaboration, integrity, and excellence
• Outstanding communication skills, able to influence teams and collaborators at all levels
• Mentorship experience for junior and senior network planners and engineers
• Ability to lead across multiple organizational layers

Other Requirements

• Willingness to travel internationally
• Flexibility to work outside standard hours to coordinate with global suppliers

THE ROLE

EverPure is seeking an experienced Systems Engineer to join the Sales team in Perth, Australia. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Enterprise Accounts space. You collaborate with customers in Western Australia to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives Western Australia customers' business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience in Western Australia customers is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

We are primarily an in-office environment and therefore, you will be expected to work from the Perth office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Join our team! We’re building a world where Identity belongs to you.

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As a Public Sector Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Auth0 is an Enterprise-grade IRAP-assessed Customer Identity Access Management system (CIAM) relied upon by many of the region's Government and Highly Regulated agencies to make login seamless, simple and secure.

Public Sector Account Executive, Auth0 

The successful candidate is a highly motivated, self-driven, and senior Public Sector sales executive who is passionate about winning key new logos, about engineering and product technology, and about driving protection against the biggest identity threats.

As an Auth0 Account Executive, you will be working with the most important government agencies delivering digital citizen services, enhancing the experience of liaising with and using government 3.0 services. Auth0 is focused on providing value to Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logo acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing:

• Build a plan to guide your long-term approach to net new logo pipeline generation
• Consistently deliver revenue targets to support YoY territory growth
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
• Demonstrable skills in creating compelling artefacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews
• Scope, negotiate and close agreements to meet and exceed revenue quota targets
• Holistically embrace, access, and utilize partners to identify and open opportunities
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) – with a proven track record of partnering with key SIs and AWS
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years success in growing revenue for sophisticated, complex Public Sector and enterprise focused SaaS products
• Ability to evangelize, educate and create demand within Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, DevOps, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a company’s business and transformation outcomes
• Impeccable business accumen and outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail
• Prior experience working with and facilitating large transformational Engineering, Product and Digital initiatives
• Confident and self-driven with the humility required to successfully work in teams
• Proven record of out-of-the-box thinking to open up new logos and win transformative opportunities
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigour and accuracy with forecasting and opportunity hygiene management.

#LI-TH1

#LI-Hybrid

SRC-619

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Site Reliability Engineers with deep experience in modern software development, delivery and sustainment toolchains. The Senior Site Reliability Engineer strives to leverage their experience to rapidly architect, design, delivery, support and evolve toolchains required to delivery next-generation autonomous systems.

WHAT YOU'LL DO

• Lead the design, development, implementation and support of next-generation software delivery toolchains that enable the continuous and secure delivery of capabilities orders of magnitude faster than the competition, including in times of national crisis and across multiple national security classification domains
• Manage modern ICT systems at the infrastructure layer, including providers and/or technologies such as AWS, Azure, and VMWare ESXi
• Manage modern ICT systems at the operating system layer, including operating systems such as NixOS, Ubuntu, Red Hat, and Microsoft Windows
• Manage modern ICT systems at the orchestration layer, including technologies such as OpenShift, Kubernetes, Docker and Terraform
• Manage modern ICT systems at the application layer, including Github Enterprise, CircleCI and a variety of proprietary applications
• Contribute to our Nix managed build and deployment systems
• Contribute to the management of ICT hardware systems in a limited capacity
• Advocate for and implement best-practice security measures within Anduril’s software toolchain
• Work as a member of a multi-disciplinary software team, including as a mentor for Software Engineers from differing backgrounds

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, a relevant field, or equivalent experience
• Experience in a senior role for the delivery of a software and/or hardware system with a mature software delivery, security and operations capability
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS

• Experience writing cloud-native services using C++, Rust, Python and/or Go
• Experience with the NixOS operating system and the Nix programming language
• Systems and/or application programming skills including algorithms, data structures, concurrency and optimization
• Experience managing infrastructure with Terraform
• A strong understanding of networking, particularly in cloud and hybrid environments
• A strong knowledge of and experience with deploying applications with Kubernetes and maintaining Kubernetes clusters
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Principal Software Engineer and/or Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Senior Site Reliability Engineers with deep experience in modern software development, delivery and sustainment toolchains. The Senior Site Reliability Engineer strives to leverage their experience to rapidly architect, design, delivery, support and evolve toolchains required to delivery next-generation autonomous systems.

WHAT YOU'LL DO

• Lead the design, development, implementation and support of next-generation software delivery toolchains that enable the continuous and secure delivery of capabilities orders of magnitude faster than the competition, including in times of national crisis and across multiple national security classification domains
• Manage modern ICT systems at the infrastructure layer, including providers and/or technologies such as AWS, Azure, and VMWare ESXi
• Manage modern ICT systems at the operating system layer, including operating systems such as NixOS, Ubuntu, Red Hat, and Microsoft Windows
• Manage modern ICT systems at the orchestration layer, including technologies such as OpenShift, Kubernetes, Docker and Terraform
• Manage modern ICT systems at the application layer, including Github Enterprise, CircleCI and a variety of proprietary applications
• Contribute to our Nix managed build and deployment systems
• Contribute to the management of ICT hardware systems in a limited capacity
• Advocate for and implement best-practice security measures within Anduril’s software toolchain
• Work as a member of a multi-disciplinary software team, including as a mentor for Software Engineers from differing backgrounds

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, a relevant field, or equivalent experience
• Experience in a senior role for the delivery of a software and/or hardware system with a mature software delivery, security and operations capability
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS

• Experience writing cloud-native services using C++, Rust, Python and/or Go
• Experience with the NixOS operating system and the Nix programming language
• Systems and/or application programming skills including algorithms, data structures, concurrency and optimization
• Experience managing infrastructure with Terraform
• A strong understanding of networking, particularly in cloud and hybrid environments
• A strong knowledge of and experience with deploying applications with Kubernetes and maintaining Kubernetes clusters
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Principal Software Engineer and/or Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Site Reliability Engineers with deep experience in modern software development, delivery and sustainment toolchains. The Senior Site Reliability Engineer strives to leverage their experience to rapidly architect, design, delivery, support and evolve toolchains required to delivery next-generation autonomous systems.

WHAT YOU'LL DO

• Lead the design, development, implementation and support of next-generation software delivery toolchains that enable the continuous and secure delivery of capabilities orders of magnitude faster than the competition, including in times of national crisis and across multiple national security classification domains
• Manage modern ICT systems at the infrastructure layer, including providers and/or technologies such as AWS, Azure, and VMWare ESXi
• Manage modern ICT systems at the operating system layer, including operating systems such as NixOS, Ubuntu, Red Hat, and Microsoft Windows
• Manage modern ICT systems at the orchestration layer, including technologies such as OpenShift, Kubernetes, Docker and Terraform
• Manage modern ICT systems at the application layer, including Github Enterprise, CircleCI and a variety of proprietary applications
• Contribute to our Nix managed build and deployment systems
• Contribute to the management of ICT hardware systems in a limited capacity
• Advocate for and implement best-practice security measures within Anduril’s software toolchain
• Work as a member of a multi-disciplinary software team, including as a mentor for Software Engineers from differing backgrounds

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, a relevant field, or equivalent experience
• Experience in a senior role for the delivery of a software and/or hardware system with a mature software delivery, security and operations capability
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS

• Experience writing cloud-native services using C++, Rust, Python and/or Go
• Experience with the NixOS operating system and the Nix programming language
• Systems and/or application programming skills including algorithms, data structures, concurrency and optimization
• Experience managing infrastructure with Terraform
• A strong understanding of networking, particularly in cloud and hybrid environments
• A strong knowledge of and experience with deploying applications with Kubernetes and maintaining Kubernetes clusters
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Principal Software Engineer and/or Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

Anduril's Detection and Response team is looking for a Security Operations Analyst to be the watchtower for Anduril's critical defence technologies. As a SecOps analyst on the detection and response team, you'll be responsible for monitoring and responding to adversarial activity while helping incorporate key detection feedback loops with the detection engineering team. When not responding to threats, you'll be asking questions of our data sets, conducting threat hunting and data normalisation operations across the organization to understand user behavior and identify anomalies.

WHAT YOU'LL DO

• Triage and respond to alerts / incidents covering multiple disciplines including, but not limited to, phishing, endpoints, cloud infrastructure and services, and SaaS applications
• Build and optimise tailored detection signatures, response playbooks, and response automation using detection-as-code principles
• As the frontline of DNR, you will lead the feedback loop for detections, ensuring alerts are fine tuned to reduce false positives
• Participate in threat modeling scenarios with cross-functional partners to understand weaknesses across Cloud, Mobile, Endpoints, and other environments incorporating findings into security controls and/or detection signatures
• Organise and conduct threat hunting and data baselines to identify anomalous patterns in data
• Participate in an on-call rotation responding to security events and conducting incident response investigations while effectively communicating findings to key stakeholders
• Proactively collaborate with a wide range of stakeholders

REQUIRED QUALIFICATIONS

• Experience in security monitoring, log analysis, and detection engineering within large data sets across endpoint, network, and a wide variety of application log sources
• Experience in Python development, specifically contributing to a shared codebase used for automating SOC operations
• Must have experience with one or more SIEM languages (SPL, KQL, SQL)
• Broad range of practical security knowledge across the spectrum of endpoint, network, identity, application, and cloud infrastructure
• Knowledge of attacker tactics, techniques, and procedures (TTPs) across Windows, Linux, MacOS, AWS/Azure, etc.
• Strong communication skills and experience collaborating with internal and external stakeholders
• Eligible to obtain and maintain an Australian NV2 clearance

PREFERRED QUALIFICATIONS

• Experience conducting incident response in the Cloud (AWS, Azure, GCP)
• Digital Forensics and/or reverse engineering experience is a plus!

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalised groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

Your Role:

Tenable is seeking a Principal Security Engineer to support demos and evaluations of enterprise opportunities across the territory. Assist in developing business value propositions around Tenable's products and solutions. Drives sales with technical expertise, account management skills, sales ability and a superior customer focus. Participates as part of a sales team to achieve or exceed revenue targets. 

Your Opportunity:

• Become a Vulnerability and Risk Management SME and advisor to some of the world’s largest organizations
• Meet with prospective clients to discover what their biggest security challenges and highest priority business drivers are
• Map Tenable’s unique business value and differentiators to their challenges and business drivers
• Perform custom portfolio demonstrations based on strong discovery question and real intel
• Partner with like-minded peers across Tenable to build exceptionally strong teams and shared knowledge
• Influence product directions, make a difference and be part of Tenable’s growth and leadership in the ever faster-moving world of network security
• Up to 25% travel

What You'll Need:

• Prior experience working in a security-related technical pre-sales role
• Understanding how to craft a custom demo vs delivering a canned demo
• Skill and confidence in leading discussions from a deep technical level to the executive level
• A strong self-starter attitude and determination to win
• Solid teamwork skills, teamwork is everything at Tenable
• Solid Interpersonal “smarts”
• Willingness to travel where and when needed within your territory, typically around 25% on average

And Ideally...

• Experience with Nessus and/or other network security technologies
• Solid foundational knowledge of TCP/IP and network security concepts
• Experience with Enterprise class operating systems at the security admin level
• Demonstrable experience with modern computing infrastructures such as AWS, Azure, GCP, OpenStack, etc.
• Docker and DevOps knowledge, API scripting, Python SDK
• Knowledge of compliance standards (e.g., PCI, FISMA, SOX, NERC)
• BS in Computer Science or related field, 10+ years of direct SE experience
• CISSP, GIAC, CEH, or other security-related certifications

#LI-KM1

#LI-Hybrid

Who We Are:
Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

The Role: 

As a Technical Lead at Prezzee, you’ll drive engineering excellence by guiding a distributed team of developers to deliver secure, high-quality solutions across multiple tech stacks. You’ll combine deep technical expertise with strong people leadership—leading by example through architecture design, hands-on coding, and ownership of CI/CD pipelines and production releases.

You’ll play a key role in building and scaling high-performing distributed teams, fostering collaboration across time zones, and ensuring clear communication, alignment, and delivery. Alongside this, you’ll champion best practices, embed a DevOps mindset, and create an environment where engineers can thrive and grow.

Some of the technologies and patterns we’re working on across our teams:

• React, Typescript and Next.JS 
• Microfrontend architecture
• GraphQL Backend for Frontend using Apollo server. 
• MicroServices backend capable of over 100 orders per second.
• Realtime page performance monitoring (LCP, Total Load Time, etc..) in Datadog
• Prezzee is an AWS Enterprise customer
• We love AI and are rolling out our custom internal AI agent soon. 

Key Responsibilities:

You’ll lead frontend performance and optimisation across Prezzee’s web platform, driving measurable improvements in speed, conversion, and user experience.

• Own Core Web Vitals, page performance, and frontend responsiveness across a React / Next.js stack
• Identify and resolve bottlenecks across rendering, network requests, and bundle size
• Partner with Product, Design, and Growth to optimise conversion funnels and user journeys
• Design and evolve scalable frontend architecture using React, Next.js, and TypeScript
• Leverage monitoring and analytics tools (e.g. Sentry, Datadog, GA) to inform decisions
• Mentor engineers and lead technical direction within the squad

What We’re Looking For:

• Strong experience building and optimising modern web apps with React, Next.js, and TypeScript 
• Proven ability to lead and scale distributed engineering teams
• Proven impact improving Core Web Vitals and real-world performance
• Experience with experimentation platforms, A/B testing, or feature flagging tools
• Drive continuous improvement to optimize engineering velocity and code quality.
• Strong testing mindset across unit, integration, and E2E
• Experience working with analytics and monitoring tools to drive decisions
• Ability to influence stakeholders and work cross-functionally with Product, Design, and Engineering
• Experience driving alignment and execution across cross-functional and distributed teams

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale - working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We’re looking for a Head of Engineering to lead the delivery of secure, reliable, and scalable technology platforms across payments, e-commerce, and digital gifting. Reporting to the CTO, you’ll lead a large and talented team of onshore and offshore engineers, delivering excellence through modern practices, a strong culture, and close partnership with the business.

A core part of your role will be  embedding AI into Product and Engineering SDLC practices and supporting teams across the broader business to unlock meaningful productivity gains and new capabilities.

What You’ll Do

Lead a High-Performing Engineering Organisation

• Foster a culture of ownership, trust, learning, empowerment, collaboration, and accountability
• Define team structures, squad boundaries, and ways of working to support scalable, high-performing delivery across distributed teams
• Reduce key-person dependencies through knowledge sharing and capability building

Drive AI Transformation & Enablement

• Work with the Delivery Team to define and drive the adoption of AI tools and workflows to improve delivery productivity, quality, and speed to market
• Partner with Product, Operations, Customer, and other business functions to identify and deliver practical AI use cases
• Enable teams across the organisation to effectively adopt AI through tooling, training, and best practices
• Establish guardrails, governance, and standards for responsible and scalable AI usage
• Evaluate emerging AI technologies and translate them into real business impact

Partner With the Business

• Act as a trusted engineering partner to Product and Technology teams
• Be accountable for delivering committed outcomes and navigating complex challenges
• Communicate risks, dependencies, and trade-offs clearly
• Advocate for engineering quality, reliability, and delivery efficiency

Set the Technical Direction

• Define modern engineering standards and technical practices that drive efficiency, quality, and innovation
• Shape architecture and technology choices aligned to global scale and business needs
• Balance innovation, technical debt, and platform reliability to deliver sustainable solutions
• Continuously improve DevOps, CI/CD, DevEx, and automation practices

Lead Engineering Delivery

• Own and deliver the engineering roadmap aligned to organisational strategy
• Ensure distributed teams deliver consistently across feature development, platform improvements, and operational needs
• Remove bottlenecks across onshore and offshore teams through improved processes, tooling, and collaboration

Solution Reliability & Quality

• Uphold engineering standards and guardrails across all teams
• Lead post-incident and retrospective reviews to improve observability, operability, and resilience
• Ensure consistent delivery quality, performance, and security at scale

About You

• Experienced in leading large, distributed engineering teams across onshore and offshore environments
• Strong technical background in AWS, microservices, cloud-native systems, CI/CD, DevOps, DevEx, observability, and secure coding practices
• Proven track record of delivering complex initiatives with high quality and predictable outcomes
• Skilled in shaping engineering operating models and enabling Engineering Managers and leaders
• Commercially minded, with the ability to influence stakeholders and make pragmatic trade-offs

Proven Track Record in AI & Transformation

• Proven experience in the application of AI within Engineering and Delivery practices to increase speed to market and scale teams without impacting quality or security
• Enabling the adoption of AI across broader business functions and within customer experiences
• Ability to translate emerging technology into tangible business outcomes while assessing the potential risks and mitigants 

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands, and serving over 6 million customers worldwide.

Our mission is simple but powerful: to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create meaningful moments.

The Opportunity

We are entering a pivotal phase in our journey, where AI will fundamentally reshape how we operate.

As Head of AI, you will lead this transformation.

Reporting to the Chief AI Officer, this newly created  role owns and orchestrates Prezzee’s end-to-end AI agenda spanning strategy, execution, and ROI. You’ll lead enterprise-wide AI transformation while also laying the foundations for future innovation, including AI-enabled and agent-driven commerce.

Working closely with the AI Tech Lead and cross-functional partners across Tech, Data, InfoSec, and Architecture, you’ll own AI strategy, prioritisation, and business outcomes, ensuring every initiative is aligned, scalable, and delivers measurable value.

What You’ll Be Doing

• Shape and execute the AI roadmap, aligning to business priorities across growth, product, and operations
• Drive measurable business impact from AI initiatives, including revenue growth, improved customer experience, and more efficient internal operations
• Build out our partnerships with leading AI providers such as Google, AWS, and Anthropic that accelerate capability and innovation
• Establish and build out AI governance, security, and responsible AI frameworks in collaboration with InfoSec
• Partner with Data and Architecture teams to ensure strong foundations and delivery readiness
• Shape Prezzee’s future in AI-driven and agent-enabled commerce
• Champion and deliver a workforce AI literacy program, empowering teams to work smarter with AI
• Provide clear, transparent reporting on progress, risks, and ROI to senior stakeholders

What Success Looks Like (12 Months)

• A clear AI roadmap delivering measurable ROI
• High-impact AI use cases deployed across product, operations, and customer experience 
• Established AI governance and responsible practices
• Strong partnerships with leading AI providers driving capability uplift 
• Increased AI adoption and literacy across the organisation

What You’ll Bring

• Proven experience leading large-scale AI, data and/or digital transformation programs
• Combines transformation leadership with knowledge of AI and Data across AI-native applications, data platforms and use case delivery
• Ability to translate strategy into clear, executable plans and initiatives with strong focus on measurable outcomes
• Experience managing strategic technology partnerships and internal stakeholders across all levels with strong influencing skills
• Ability to bring clarity to ambiguous problems by acting as linking pin between technical and business teams
• A builder mindset; comfortable balancing vision with hands-on execution with clear focus on quality, security, and doing things the right way
• Understanding of e-commerce, payments, and transactional systems preferred

Why Join Us?

Prezzee has been recognised as Foundry’s Computerworld 2024 & 2025 Best Places to Work in IT, reflecting our commitment to innovation, inclusion, and creating an environment where people can do their best work.

We are a global team united by our values:  Give openness, Give greatness, Give magic, Give a damn, and Give ingenuity.

At Prezzee, you’ll be part of a company that is actively shaping the future of digital gifting—and now, the future of AI-driven commerce. This is your opportunity to make a real impact at scale.

We Offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.
  
  

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Who We Are:
Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

The Role: 

As a Technical Lead at Prezzee, you’ll drive engineering excellence by guiding a distributed team of developers to deliver secure, high-quality solutions across multiple tech stacks. You’ll combine deep technical expertise with strong people leadership—leading by example through architecture design, hands-on coding, and ownership of CI/CD pipelines and production releases.

You’ll play a key role in building and scaling high-performing distributed teams, fostering collaboration across time zones, and ensuring clear communication, alignment, and delivery. Alongside this, you’ll champion best practices, embed a DevOps mindset, and create an environment where engineers can thrive and grow.

Some of the technologies and patterns we’re working on across our teams:

• React, Typescript and Next.JS 
• Microfrontend architecture
• GraphQL Backend for Frontend using Apollo server. 
• MicroServices backend capable of over 100 orders per second.
• Realtime page performance monitoring (LCP, Total Load Time, etc..) in Datadog
• Prezzee is an AWS Enterprise customer
• We love AI and are rolling out our custom internal AI agent soon. 

Key Responsibilities:

You’ll lead frontend performance and optimisation across Prezzee’s web platform, driving measurable improvements in speed, conversion, and user experience.

• Own Core Web Vitals, page performance, and frontend responsiveness across a React / Next.js stack
• Identify and resolve bottlenecks across rendering, network requests, and bundle size
• Partner with Product, Design, and Growth to optimise conversion funnels and user journeys
• Design and evolve scalable frontend architecture using React, Next.js, and TypeScript
• Leverage monitoring and analytics tools (e.g. Sentry, Datadog, GA) to inform decisions
• Mentor engineers and lead technical direction within the squad

What We’re Looking For:

• Strong experience building and optimising modern web apps with React, Next.js, and TypeScript 
• Proven ability to lead and scale distributed engineering teams
• Proven impact improving Core Web Vitals and real-world performance
• Experience with experimentation platforms, A/B testing, or feature flagging tools
• Drive continuous improvement to optimize engineering velocity and code quality.
• Strong testing mindset across unit, integration, and E2E
• Experience working with analytics and monitoring tools to drive decisions
• Ability to influence stakeholders and work cross-functionally with Product, Design, and Engineering
• Experience driving alignment and execution across cross-functional and distributed teams

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale - working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking an innovative and forward-thinking Senior Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.

The work:

The Senior Software Engineer will help lead and build the next generation of financial reconciliation platform that enables finance teams to become powerful drivers of their company growth.

What you will do:

• Build, scale and maintain enterprise financial reconciliation application that brings the world class user experience to finance professionals
• Work with wider technical teams on the design, deployment and continuous improvement of backend applications
• Be a technical domain leader, provide technical guidance and craftsmanship to your team and own the delivery of features.
• Participate in raising our standard of engineering excellence by implementing standard methodologies for architecture, coding, testing, and deployment

What you will bring:

• 5+ years of experience with .NET C# and Golang.
• Knowledge and experience with Spark and Python.
• 5+ years of hands-on software development and architecture experience on large scale distributed backend systems.
• Experience in building high load compute systems (preferably in finance domains), backed by a MSSQL server.
• Experience building cloud applications on AWS or Azure, technologies such as Docker, Kubernetes and Linux platform environments.
• Experience with Agile development of distributed services, with a focus on robust software design, scalability, availability and security
• Eagerness to work openly and collaboratively with a diverse team
• Ability to apply engineering standard processes
• A positive demeanor and a passion for technology and the financial industries

BS or equivalent experience in Computer Science or similar

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking an innovative and forward-thinking Staff Software Engineer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.

What you'll do:

• Build, scale and maintain infrastructure of the enterprise reconciliation application that brings the world class user experience to finance professionals
• Work with wider technical teams on the design, deployment and continuous improvement of infrastructure of our products
• Be a technical domain leader, provide technical guidance to your team and own the delivery of features.
• Participate in raising our standard of engineering excellence by implementing standard methodologies for architecture, coding, testing, and deployment

What you'll bring:

• 8+ years of hands-on experience designing and operating large-scale distributed infrastructure, with 4+ years serving as a technical lead and mentoring engineers.
• Deep expertise in Linux and Windows server environments, with strong experience building and maintaining cloud infrastructure on AWS and Azure.
• Proficiency with infrastructure-as-code tools such as Terraform and Ansible, and scripting languages including Bash, Python, and PowerShell.
• Experience with data infrastructure and processing technologies such as Spark and MSSQL. Experience building the systems that power high-volume transactional workloads, ideally in finance space. Cybersecurity experience is a plus.
• Hands-on experience with containerization and orchestration using Docker and Kubernetes.
• A track record of building infrastructure that scales, stays available, and remains secure, using Agile practices to ship reliably.
• You work openly and collaboratively with diverse teams, and you're energized by driving engineering excellence through better standards, processes, and shared knowledge.
• BS in Computer Science or equivalent practical experience.

#LI-Remote

About the role

Responsibilities

• Lead end-to-end incident response engagements, from intake and scoping through evidence collection, analysis, containment, remediation guidance, and closure.
• Perform digital forensics across endpoints, email platforms, networks, websites, and cloud services to reconstruct attacker activity and determine scope and impact.
• Investigate Microsoft 365 and other cloud environments for account compromise, data access, mail flow abuse, and configuration weaknesses.
• Produce clear, defensible forensic reports and executive-ready summaries that describe what happened, how it happened, and what to do next.
• Facilitate client and counsel calls, including findings briefings, remediation recommendations, and post-incident lessons-learned discussions.
• Contribute to Australia-specific IR processes, playbooks, and active services (such as tabletop exercises), and participate in our global follow-the-sun coverage model.

Skills and Qualifications

• Substantial hands-on DFIR experience, including leading complex investigations as the primary analyst and client point of contact.
• Strong technical foundation in Windows and Linux forensics, including acquisition, timeline analysis, and investigation of common attacker techniques (macOS experience a plus).
• Proven experience with Microsoft 365 email and cloud forensics, including mailbox and audit log review, OAuth and mailbox rule abuse, and common phishing/BEC scenarios.
• Ability to investigate web and application compromises, with particular familiarity with WordPress or similar CMS platforms.
• Experience working with network, perimeter, and authentication logs, as well as EDR and related security tooling, to identify and track malicious activity.
• Excellent written and verbal communication skills, with a track record of translating complex technical findings into clear guidance for non-technical stakeholders, including executives and legal counsel.
• Comfort operating in a fast-paced environment with multiple concurrent cases, balancing urgency with thoughtful, high-quality analysis and documentation.
• Familiarity with Australian privacy and regulatory requirements, and how they influence breach assessment, notification, and documentation in incident response, is strongly preferred.
• Programming or scripting experience (e.g., Python, PowerShell) to automate analysis, evidence collection, or reporting is a plus.

Bonus Points

• Experience handling incidents in an insurance, MSSP, or DFIR consulting context, particularly in the Australian market.
• Prior experience working in a globally distributed or follow-the-sun IR team.
• Exposure to forensics and log analysis in AWS, Google Cloud, and other major SaaS platforms.
• Experience designing or delivering proactive IR offerings such as tabletop exercises, readiness assessments, or playbook development.
• Demonstrated contributions to improving DFIR processes, tooling, or automation within a prior team.

Perks

• 100% medical coverage, including outpatient and emergency care
• 20+ paid holidays
• 12% employer pension contribution
• Annual home office stipend
• Mental & physical health wellness programs
• Competitive compensation and opportunity for advancement

What is the role 

Full time, Monday–Friday, with hybrid options available.

This role is open for candidates based in Melbourne, Sydney, Newcastle, and Brisbane.

The Solutions Specialist, Cybersecurity is responsible for the continuity of New Era’s Cyber Security services and solutions. It provides escalation support, solution design and operational oversight, and senior technical expertise for project delivery.

The role works closely with the Solutions and Service Delivery teams to meet SLAs, maintain service standards, and act as the regional Cyber Security champion, driving awareness, guidance, and compliance.

Other key responsibilities include but may not be limited to following:

• Act as the Cyber Security champion, driving awareness, monitoring, and training.
• Design, review, and support secure solutions in collaboration with Solutions Group, Pre Sales and engineering teams.
• Ensure compliance with cybersecurity frameworks (ISO 27001, Essential Eight, CIS, NIST) and support audits and certifications.
• Lead security incident response, threat hunting, vulnerability assessments, and root cause analysis to meet SLAs.
• Serve as senior technical escalation for design, operations, projects, and APAC/client support, including after-hours as required.
• Provide mentorship to engineers and contribute to pre-sales, client security strategy, and risk assessment.
• Develop and maintain technical designs, procedures, documentation, and drive automation and continuous improvement.
• Maintain strong technical currency, manage logging and incident tasks, and accurately track daily activities.

Who we are looking for 

Successful candidate must possess:

• 5+ years’ enterprise cyber security experience
• Must have at least one major cloud security certification (Azure, AWS, or GCP)
• Cyber Security certification desirable e.g. CISM, CRISC
• Must have experience with Australian government frameworks like Essential 8 and other cyber security frameworks (SMB1001, NIST etc.)
• Experience with leading vendors (Palo Alto, Fortinet, Microsoft)
• Exposure to solutions architecture and pre‑sales activities is desirable
• Experience working in a Cyber Security team with strong networking and hands‑on infrastructure support, including installs and remote troubleshooting
• Experience with Cisco IOS/FortiOS firewalls, routing, and VPNs, plus Microsoft & Linux OS, Office 365, Azure AD, and Active Directory
• Experience supporting VMware/Hyper‑V environments, backup solutions (e.g. Veeam), and Bash or PowerShell scripting
• Strong communication skills, interpersonal skills, team‑oriented, client‑focused, and able to work under pressure
• Ability to solve problems and think both logically and laterally
• Strong willingness to learn and pass on knowledge

What we offer

• A friendly team environment with a strong technical support network
• Broad range of options for training and developing your IT skills
• Opportunity to work with the IT industry's latest technologies
• Internal career growth for high performers and IT super-stars
• Cost price on products from our suppliers
• Lunches and snacks provided (Brisbane and Newcastle only)
• Comprehensive Employer Assistance Program
• Gym membership – Newcastle office only
• Referral bonus

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people. You may work on a wide variety of critical business areas within Core Infrastructure. We’re the home for Stripe's critical tier-0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.

What you’ll do

As an Engineering Manager for the Core Performance team at Stripe, you will lead a team responsible for driving improvements in efficiency and latency across Stripe. Your responsibilities will include:

• Lead and grow an engineering team in Sydney: hire, coach, mentor, and develop engineers at all levels.
• Partner with engineering teams across Stripe to identify and implement infrastructure solutions that enhance scalability, reliability, and efficiency.
• Create team vision, define goals, prioritize work, and deliver high-quality outcomes.
• Cultivating a culture of engineering excellence, innovation, and continuous improvement.
• Collaborate with staff engineers and technical leadership on architecture and strategic technical decisions; translate technical strategy into team-level plans.
• Work effectively with geographically distributed colleagues and remote workers to ensure alignment and visibility.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• 10+ years of software engineering experience, including at least 5 years in engineering management. You have a proven track record of leading, growing, and aligning inclusive teams, including remote and distributed engineers.
  
  
• Deep background in the performance, efficiency, and capacity planning of large-scale infrastructure platforms capable of handling millions of requests per second (RPS).
  
  
• Extensive hands-on experience with cloud technologies (preferably AWS), core infrastructure components (Compute, Linux, Storage), and relevant programming languages (e.g., Go, Ruby, Java).
  
  
• Demonstrated acumen in guiding technical strategy, architecture, and roadmap planning for complex infrastructure systems in ambiguous, fast-changing environments.
  
  
• Excellent analytical and communication skills, with the ability to leverage data to drive decision-making and influence cross-functional teams across all levels of the organization.

The Role: 

As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth by articulating business value, shaping solutions that address customer needs, and accelerating adoption within enterprises. You will engage in deep technical and business discovery, support the sales process through value-based selling, and collaborate with key partners, including hyperscalers (AWS, Azure, GCP) and strategic ISVs to drive joint go-to-market (GTM) initiatives. 

Responsibilities: 

Sales Process & Customer Engagement: 

• Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives. 
• Drive value-based selling, clearly articulating Neo4j’s unique differentiators and ROI to both technical and business stakeholders. 
• Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning. 
• Map customer requirements to relevant Neo4j product capabilities, using whiteboarding, workshops, and tailored solution architectures. 
• Develop proof-of-value (PoV) demonstrations and prototypes that showcase tangible business outcomes. 
• Work closely with the sales team to support deal qualification, opportunity progression, and conversion strategies. 
• Ensure smooth handoff to Professional Services, providing knowledge transfer to consulting teams and industry partners for successful implementation. 

Partner & Ecosystem Collaboration: 

• Work closely with key partners, including hyperscalers (AWS, Azure, GCP), ISVs, and system integrators, to drive joint solutions and co-sell initiatives. 
• Develop and deliver enablement programs for Neo4j’s strategic partners, ensuring they have the technical skills and sales acumen to position Neo4j effectively. 
• Collaborate on GTM strategies, helping design solutions that leverage hyperscaler services (e.g., AWS Neptune, Azure Cosmos DB, Google BigQuery) in combination with Neo4j to meet customer needs. 
• Engage with partner sales and technical teams to drive adoption, influence deal cycles, and execute joint marketing initiatives.

Community & Thought Leadership: 

• Support local marketing events, user groups, and Neo4j Community initiatives.
• Contribute to Neo4j’s thought leadership, delivering webinars, writing technical blogs, and speaking at industry conferences. 

Relevant Skills and Experience: 

• Strong value-based technical selling skills, aligning solutions to clear business outcomes and ROI
• Experience in technical discovery and consultative solutioning
• Solid understanding of data platforms and AI/ML (including LLMs and AI agents), with the ability to operationalise them in enterprise environments
• Proficiency in SQL, Python, and cloud technologies (AWS, Azure, GCP), with familiarity in containerisation (Docker) and Kubernetes
• Familiarity with data visualisation tools (BI, D3.js, Sigma.js, Linkurious)
• Strong communication skills across technical teams, executives, and partners
• Ability to operate in fast-paced, sales-driven environments with multiple engagements
• Experience with graph databases (Neo4j, Neptune, ArangoDB or similar) is a plus
• Industry experience in Financial Services, Retail, Government, Security, or Telecommunications is a plus

Qualifications: 

• 7 - 10 years of pre-sales, consulting, or customer-facing technical experience. 
• Bachelor’s or Master’s degree in a relevant field. 
• Experience working with partners, including hyperscalers, ISVs, and system integrators. 
• Ability to work independently in a cross-functional, global organisation.
•  Willingness to travel as needed for customer and partner engagements.

^{The Opportunity}

• ^{Lead cloud partnership growth across APJ with AWS, Google Cloud, and Microsoft Azure.}

• ^{Work closely with the Global Head of Cloud Partnerships and the APJ Partner organisation to align cloud initiatives with regional strategy.}

• ^{Build a scalable, repeatable cloud go-to-market motion across APJ in collaboration with CSP field teams, solution engineers, and SI partners.}

• ^{Drive joint business acceleration by deepening engagement with the region’s major cloud ecosystems.}

^{What You’ll Be Doing}

• ^{Developing and executing the APJ cloud partner strategy aligned to global cloud priorities.}

• ^{Building strong field relationships with AWS, GCP, and Azure to support co-selling, account alignment, and joint pursuit activity.}

• ^{Creating partner-sourced pipeline by educating cloud teams and activating CSP channels as a business-generation engine.}

• ^{Delivering enablement programs, workshops, and technical training for CSP sales and technical teams across APJ.}

• ^{Orchestrating joint go-to-market initiatives with cloud providers and SI partners, including events, campaigns, workshops, and customer-success projects.}

• ^{Managing operational elements of cloud partnerships such as Marketplace transactions, cloud credits, co-marketing funds, and program compliance.}

• ^{Integrating cloud-partnership activities with APJ sales, partner, marketing, and product teams.}

• ^{Tracking and reporting partner activity, co-sell pipeline, and performance metrics.}

• ^{Monitoring regional cloud-market trends to inform ongoing strategy.}

^{What Makes You a Great Fit}

• ^{6–10+ years’ experience in APJ partner, alliances, or cloud sales roles within enterprise software, SaaS, or cloud technology companies.}

• ^{Hands-on experience running joint go-to-market and co-sell motions with AWS, GCP, or Azure.}

• ^{Proven ability to generate new opportunities through structured cloud-field engagement.}

• ^{Strong capability in delivering training and enablement across diverse APJ audiences.}

• ^{Excellent relationship-building skills with the ability to influence senior stakeholders internally and externally.}

• ^{Confident managing pipeline, forecasting, and reporting.}

• ^{Comfortable working across distributed teams and multiple time zones.}

^{Bonus Points For}

• ^{Experience with cloud marketplaces, incentives, co-marketing funds, and programmatic partnership operations.}

• ^{Understanding of APJ SI, consulting, and cloud-native partner ecosystems.}

• ^{Background in high-growth SaaS or cloud-platform environments.}

• ^{Multilingual skills relevant to APJ.}

^{Compensation & Rewards:}

^{OTE for this role is between $370,000 - $420,000 AUD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.}

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

We are seeking an experienced Information Security Analyst – Security Ops & Risk to strengthen our information security capability across Australia and the broader international business.

This is a permanent, full-time and hybrid role, working from home and our National Head Office, South Melbourne.

The role: 

This hands-on role suits someone with strong security operations experience who can operate independently as a key security resource in the business. You will take ownership of security monitoring, vulnerability management, incident response, control improvement and security reporting.

Beyond SOC monitoring, you will investigate security events, coordinate remediation, improve processes, support audits and work with technology, operations and corporate teams to manage security risk in a regulated environment.

As an Information Security Analyst at Verra Mobility you will work on:

• Monitor, triage and investigate security alerts across SIEM, EDR, network and cloud environments.
• Coordinate security incidents, including investigation, escalation, documentation, containment and post-incident review.
• Own vulnerability management activities, including scanning, prioritisation, remediation tracking and reporting.
• Review security controls across cloud, endpoint, network and application environments.
• Support penetration testing, external assessments and remediation planning.
• Improve detection, response and reporting capability across security tools and processes.
• Maintain security documentation, incident reports, risk records and audit evidence.
• Partner with IT, engineering, operations and external vendors to reduce security risk.
• Support compliance, governance and audit activities across a regulated technology environment.
• Contribute to the maturity of security practices, processes, standards and controls

Technical Skills

• SIEM, EDR, IDS/IPS, vulnerability scanning and incident response tools.
• Cloud security exposure across AWS, Azure or similar environments.
• Understanding of IOCs, MITRE ATT&CK, phishing, malware and common attack techniques.
• Familiarity with security frameworks such as Essential Eight, ISO 27001, NIST CSF or similar.

Who are you?

You are an experienced security operations professional who can operate independently as a trusted security resource in the business. You bring hands-on experience across security monitoring, incident response, vulnerability management and control improvement, with the judgement to investigate issues, coordinate remediation and manage risk in a regulated environment.

You are accountable, analytical and calm under pressure, with clear communication skills and the confidence to work effectively with technical and non-technical stakeholders.

To apply, click below, submit your resume and a cover letter detailing your suitability for the role. We look forward to your application!

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

An overview of this role

As a Staff Engineer on GitLab's Software Composition Analysis team, you'll drive hands-on implementation of security features that help customers understand and manage risks in their software supply chain. Your focus will be on enhancing GitLab's SCA capabilities in dependency scanning and container scanning. You'll work directly on architecture and technical implementation and help the team push forward on three core goals: Gather (introducing data points that help customers understand the urgency of issues, like reachability analysis and supply chain poisoning detection), Integrate (providing other teams with innovative collection techniques for better workflows), and Optimize (solving data correlation at massive scale). You'll contribute hands-on code, help solve novel technical challenges, and establish patterns that improve how the distributed team works together across multiple time zones.

Examples of some future features that you may help build: 
- Dependency scanning for unmanaged C/C++ 
- Dependency Scanning for Yocto environments 
- Vulnerability detection using CPE-based matching against package metadata

What you’ll do

• Implement complex features in dependency scanning and container scanning, shipping improvements that increase scan coverage, improve accuracy, and drive adoption of GitLab's SCA capabilities
• Solve novel technical problems in SCA, establishing reusable patterns that reduce delivery time and improve engineering effectiveness across the team
• Guide architectural and implementation decisions in collaboration with engineering managers, product managers, and peer engineers to improve scalability, reliability, and delivery outcomes across the team's SCA architecture
• Contribute code, design reviews, and technical mentorship that raise quality standards, improve maintainability, and strengthen performance across the codebase
• Collaborate across GitLab's security domain to align SCA work with related efforts in vulnerability management and adjacent product areas, accelerating delivery of shared roadmap goals and improving coordination across related security efforts
• Identify and resolve technical debt, prioritizing changes that improve team velocity, code health, and long-term maintainability across the team's core SCA services
• Translate product needs and customer feedback into technical solutions in partnership with product, UX, and security stakeholders, delivering features that address high-impact customer risks and advance shared roadmap goals

What you’ll bring

• Hands-on experience in Software Composition Analysis and the ability to contribute to complex security features in dependency scanning and container scanning
• Deep hands-on expertise in building and evolving dependency scanning and container scanning analyzers
• Demonstrated ability to design solutions that balance complexity, performance, and maintainability
• Expertise with backend technologies, particularly Go and/or Ruby on Rails, with ability to pick up new technologies quickly
• Familiarity with cloud providers like GCP, CloudFlare, or AWS
• Ability to evaluate technical tradeoffs in SCA and security tooling, with proven success delivering maintainable solutions that help customers manage software supply chain risk
• Ability to work effectively in distributed, async-first teams across multiple time zones
• Experience explaining complex technical and security concepts to engineers and stakeholders

About the team

The Software Composition Analysis team is part of GitLab's Sec Engineering group, and we focus on building capabilities that help customers identify and manage risks in their software supply chain. We work across areas including dependency scanning, container scanning, and license scanning, and we work closely with product, UX, security, and adjacent engineering teams to close important feature gaps in GitLab's platform. Our team members are distributed across regions including Europe and North America, so we rely on clear documentation, asynchronous communication, and thoughtful coordination across time zones. This opportunity is centered on helping us deliver complex security features while balancing hands-on technical progress with strong team execution.

Who we are 

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies. 

What you’ll do 

We are seeking a hands-on Information Security Operations Lead who combines deep security knowledge with strong coaching, mentoring, and leadership capabilities. You will guide the team through operational challenges, foster their development, and ensure the ongoing integrity of Optiver’s security operations. 

Reporting directly to the Global Head of Information Security this role will work in conjunction with the other regional security leads with your focus extending beyond individual technical execution—you will help shape the team’s roadmap, coach engineers through complex challenges, and drive alignment with global security objectives.  

  Main responsibilities include: 

• Build and lead a high-performance security engineers and analysts, including managing performance, career development and delivery. 

• Oversee day-to-day security operations, ensuring efficient triage, investigation, escalation, and resolution of security events 

• Continuously refine operational processes and partner with global security teams to drive alignment in processes, standards, and tooling. 

• Lead the team during high-severity incidents, coordinating efforts across engineering, business, and global stakeholders. 

• Work with engineers to identify automation opportunities, reduce toil, and improve detection and response capabilities. 

• Act as the primary point of contact for operational security topics within APAC and build strong partnerships with all stakeholders. 

• Contribute to the long-term strategy and roadmap for global security operations. 

Who you are 

Optiver needs our next APAC Information Security Operations Lead to have: 

• Leading or mentoring security engineers, SOC analysts, incident responders, or security operations teams. 

• Broad experience with EDR, SIEM, vulnerability management, identity security, and cloud security tooling. 

• Experience defining and maturing operational processes: alerting, triage, incident response, playbooks, tooling, and escalation workflows. 

• Understanding of SOC workflows, detection tuning/engineering, playbook development, and operational runbooks. 

• Experience leading or coordinating incident response efforts across cross-functional teams. 

• Demonstrated experience building high-performing, collaborative teams in fast-paced environments. 

• Championing a culture of continuous improvement, and operational excellence. 

• Cloud security (AWS + M365), identity management (Entra ID, SSO, conditional access), and data protection desirable. 

• Automation with Python or PowerShell desirable. 

What you’ll get 

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets. 

In return for your expertise, you will have access to a range of Optiver perks, including: 

• A performance-based bonus structure unmatched anywhere in the industry. 

• The chance to work alongside diverse and intelligent peers in a rewarding environment. 

• Training, mentorship and personal development opportunities. 

• Daily breakfast, lunch and an in-house barista. 

• Gym membership plus weekly in-house chair massages. 

• Regular social events, including a company trip every two years. 

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process. 

Questions? Get in touch with the recruitment team at careers@optiver.com.au. 

Who we are 

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies. 

What you’ll do 

We are seeking a motivated, hands-on Senior Information Security Engineer to join our security team. In this role, you will help protect, monitor, and continuously improve the security of our global systems including cloud (AWS and M365) and on-premises infrastructure. You’ll play a central part in risk mitigation, incident response, automation of security operations, and embedding security best practices across our organisation. An engineering mindset, attention to detail, and a preference for pragmatic solutions are essential to keeping our systems operating. 

  Main responsibilities include: 

• Monitor daily security operations, identify threats, investigate alerts, and respond to incidents across cloud and on-prem environments. 

• Strengthen Microsoft 365 and Entra ID security through Conditional Access, MFA, PIM, Defender for Endpoint/Identity/O365, and tenant configuration hardening. 

• Build and maintain security automation using Python and PowerShell, with a strong focus on reducing manual processes and improving detection and response. 

• Integrate systems using APIs (Graph API, REST, etc) to enhance security workflows. 

• Perform vulnerability assessments, review system configurations, and develop practical mitigation strategies. 

• Contribute to incident response activities including investigation, containment, communication, and remediation. 

• Work closely with engineering, technology, and business teams to embed security best practices. 

Who you are 

Optiver needs our next Information Security Engineer to have: 
 

• At least 5 years experience in an information security or technical engineering role. 

• Ability to apply analytical thinking to technical problems within a fast-moving environment. 

• Comfortable with both Windows and Linux environments; familiarity with common security technologies (firewalls, endpoint protection, log management, vulnerability scanning, network security). 

• Solid scripting skills in PowerShell and/or Python 

• Knowledge of secure Identity Management, authentication principles, and modern access control patterns. 

• Experience using security tooling such as EDR, SIEM, SOAR, CASB, etc 

• Experience securing workloads running both on-premise (bare-metal / container) and on IaaS platforms. 

• Familiarity with identity lifecycle processes, RBAC, PAM, and privileged identity controls. 

• Understanding of vulnerability management tools (Nessus/Tenable, RunZero, etc) and secure configuration standards. 

• Experience with data protection, DLP, or information protection solutions (e.g., Microsoft Purview, DLP rules, classification/labelling). 

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application. 
 

What you’ll get 

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets. 

In return for your expertise, you will have access to a range of Optiver perks, including: 

• A performance-based bonus structure unmatched anywhere in the industry. 

• The chance to work alongside diverse and intelligent peers in a rewarding environment. 

• Training, mentorship and personal development opportunities. 

• Daily breakfast, lunch and an in-house barista. 

• Gym membership plus weekly in-house chair massages. 

• Regular social events, including a company trip every two years. 

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process. 

Questions? Get in touch with the recruitment team at careers@optiver.com.au. 

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution.

We are focused on candidates located in Melbourne.

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting customers to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

We’re looking for a Manager, Solutions Engineering to join us in spreading the power of Wiz. In this role, you will work alongside a team of Wizards that focus on understanding the technical business needs of our customers around the world.

WHAT YOU’LL DO

You will partner with the regionally-based sales director to develop a strong working relationship with the account teams. You will thrive as a technical leader of the team not only in performing team leadership, but also getting your hands into technology. You will be the trusted advisor to your customers for all things related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve maximum value from our solution. We believe this all starts with a team effort working very closely with all resources available at Wiz.

WHAT YOU’LL BRING

• Leadership managing a team of Solutions Engineers focused on large enterprise accounts.
• Recruit, retain, develop and coach a team of regionally focused skilled SEs.
• Partner with sales and product groups to drive operational excellence and efficiency.
• Drive team accountability to deal management in Salesforce.
• Ability to travel 25-50%
• Cloud security experience
• AWS/ Azure/ GCP hands on experience
• Network engineering experience / background
• Strong operating system, virtual machine and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates and keys

BONUS POINTS

• Experience with traditional CSPM tools and / or cloud infrastructure security · Technical SaaS Selling experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

Staff Software Engineer, Full-Stack - Casino team (Melbourne)

Engineering@Easygo

Easygo leads the world in crafting top-tier entertainment experiences. Within our engineering organisation, we foster a continuous learning environment, constantly pushing the boundaries of large-scale software design and development. Our culture revolves around fostering growth, nurturing learning, and upholding excellence in engineering, ensuring we consistently set the benchmark for engineering mastery.

Why join us?

Are you a passionate and ambitious software engineer ready to dive into an environment that fosters innovation, continuous learning, and professional growth? We're seeking talented individuals who are eager to tackle complex problems, build scalable solutions, and collaborate with some of the finest engineers in the entertainment industry.

• Complex Projects, Creative Solutions: Dive into intricate projects that challenge and push boundaries. Solve complex technical puzzles and craft scalable solutions.
• Invest in Mastery: Access tailored learning programs, dedicated mentorship, and over 9,000 courses to accelerate your professional growth and gain deep expertise in building large-scale, high-volume products.
• Collaborate with Industry Leaders: Work alongside exceptional engineers, exchanging ideas and driving innovation forward through collaboration.
• Maximum Impact: Your contributions will directly shape the future of top-tier entertainment experiences, solving complex technical puzzles and driving innovation across our global platform.
• Embrace Challenges, Celebrate Success: Take on challenges, learn from failures, and celebrate achievements together.

Join a team that thrives on innovation and craftsmanship, building cutting-edge games that entertain millions worldwide. At EasyGo, our team is at the heart of our games, creating immersive, high-performance experiences while integrating seamlessly with top-tier third-party providers. We tackle complex technical challenges with creativity and precision, ensuring every game we build is robust, scalable, and engaging. If you're passionate about pushing the boundaries of frontend development in gaming, collaborating with talented engineers, and delivering world-class entertainment, this is the team for you. If you're passionate about growth, innovation, and working with the best, we'd love to have you
on our team!

Key Responsibilities:

• Elevate Technical Strategy and Architecture
• Design and evolve large-scale, fault-tolerant distributed systems that handle high-volume traffic and degrade gracefully under failure or attack.
• Provide technical leadership across multiple engineering teams, mentoring senior engineers and driving consensus on critical frontend and full-stack architecture decisions.
• Drive and lead cross-cutting platform initiatives, such as rendering strategy improvements, static asset delivery, and overall reduction of redundant backend load.
• Ensure System Health and Performance
• Optimise existing systems for world-class performance, scalability, and reliability, proactively identifying and resolving bottlenecks and inefficiencies.
• Deliver end-to-end platform improvements that directly address systemic bottlenecks and complex failure modes across the platform.
• Improve deployment safety, rollout strategies, and failure recovery to minimize platform-wide incidents.
• Partner with Platform and Infrastructure teams on large-scale efforts including scaling, load balancing, caching, and lifecycle management.
• Set the Bar for Execution
• Write and ship high-quality production code, primarily in TypeScript and Javascript (Node.js), establishing and upholding the standard for code quality, scalability, and maintainability.
• Collaborate effectively with cross-functional teams and executive stakeholders, communicating complex technical concepts and project updates clearly and concisely.

Qualifications:

• Bachelor's/Master's degree in Computer Science or equivalent practical experience.
• 10+ years of hands-on experience in software engineering, focusing on scalable system design and development.
• Proficiency in multiple programming languages and frameworks, preferably Typescript, JavaScript, Svelte or other server-side rendering frameworks (React, NextJS, Vue etc).
• Proficient in Node.js, Rest API, Kubernetes (K8), Design Patterns, Subscriptions (WebSockets, Pub/Sub etc) and related technologies.
• Strong understanding of distributed systems concepts.
• Experience providing technical leadership, mentoring, and guiding teams.
• Exceptional problem-solving and critical thinking skills, with the ability to lead resolution of complex technical challenges and thrive in a fast-paced, dynamic environment.
• Excellent communication skills for effective collaboration across teams and stakeholders.

Some of the perks of working for us:

• Influence Culture and Excellence: Directly champion and drive cultural change across the organization to raise the bar for engineering excellence.
• Work alongside the top 5% of engineering talent in Australia, using a vast cloud native tech stack including AWS, Microservices, Large-Scale Distributed Systems, Kafka, K8's, Svelte, Typescript, Node.js, Golang, ArgoCD, Datadog & Cloudflare.
• Exposure to building global, large-scale volume products which operate at thousands per second frequency (3 Billion Requests per day!).
• Access to over 9,000 courses across our Learning and Development Platform.
• EAP access for you and your family.
• Be rewarded with lucrative annual bonuses.
• Give back with a paid volunteer day.
• Fuel your day with daily breakfast and open pantries brimming with unlimited snacks and refreshments, all on the house.
• Break up the week with on site remedial massage Wednesdays.
• In house full-time barista’s providing you your daily coffee needs.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a bustling office with the option for up to 2 days work from home per week.
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Senior Full Stack Engineer
Engineering@Easygo

Easygo leads the world in crafting top-tier entertainment experiences. Within our engineering organisation, we foster a continuous learning environment, constantly pushing the boundaries of large-scale software design and development. Our culture revolves around fostering growth, nurturing learning, and upholding excellence in engineering, ensuring we consistently set the benchmark for engineering mastery.

Why join us?
Are you a passionate and ambitious software engineer ready to dive into an environment that fosters innovation, continuous learning, and professional growth? We're seeking talented individuals who are eager to tackle complex problems, build scalable solutions, and collaborate with some of the finest engineers in the entertainment industry.

● Complex Projects, Creative Solutions: Dive into intricate projects that challenge and push boundaries. Solve complex technical puzzles and craft scalable solutions.
● Accelerate Your Growth: Access mentorship, training, and hands-on experiences to level up your skills. Learn from industry experts and gain expertise in scaling software.
● Collaborate with Industry Leaders: Work alongside exceptional engineers, exchanging ideas and driving innovation forward through collaboration.
● Caring Culture, Career Development: We deeply care about your career. Our culture prioritises your growth with tailored learning programs and mentorship.
● Embrace Challenges, Celebrate Success: Take on challenges, learn from failures, and celebrate achievements together.
● Shape the Future: Your contributions will shape the future of entertainment.

Join a team that thrives on innovation and craftsmanship, building cutting-edge games that entertain millions worldwide. At EasyGo, our team is at the heart of our games, creating immersive, high-performance experiences while integrating seamlessly with top-tier third-party providers. We tackle complex technical challenges with creativity and precision, ensuring every game we build is robust, scalable, and engaging. If you're passionate about pushing the boundaries of frontend development in gaming, collaborating with talented engineers, and delivering world-class entertainment, this is the team for you. If you're passionate about growth, innovation, and working with the best, we'd love to have you
on our team!

Key Responsibilities:

● Architect and design scalable, high-performance software solutions in alignment with project requirements and company standards.
● Optimise existing systems for performance, scalability, and reliability, identifying and resolving bottlenecks and inefficiencies.
● Actively engage in hands-on coding and development, ensuring code quality, scalability, and maintainability.
● Collaborate effectively with cross-functional teams, communicating technical concepts and project updates.
● Provide technical leadership, guiding and mentoring junior engineers in the team.

Qualifications:

● Bachelor's/Master's degree in Computer Science or equivalent practical experience.
● 5-8 years of hands-on experience in software engineering, focusing on scalable system design and development.
● Strong experience in backend server development with proficiency in a modern programming language such as Go, TypeScript, or Python. Familiarity with additional backend languages like Java, C#, or Rust is advantageous.
● Experience with Node.js, Docker, Cloud services (e.g., AWS, Azure, Google Cloud) and related technologies.
● Proficiency in Kubernetes or equivalent container orchestration platforms, including OpenShift, Nomad, or Docker Swarm.
● Experience with Infrastructure as Code (IaC) tools such as Terraform, Pulumi, or CloudFormation.
● Proven expertise in building and maintaining CI/CD pipelines with tools like AWS CodePipeline, GitHub Actions, or similar, ensuring efficient, scalable, and secure deployment workflows.
● Experience providing technical leadership, mentoring, and guiding teams.
● Strong problem-solving skills and ability to tackle complex technical challenges.
● Excellent communication skills for effective collaboration across teams and stakeholders.

Some of the perks of working for us:

• Influence Culture and Excellence: Directly champion and drive cultural change across the organisation to raise the bar for engineering excellence.
• Work alongside the top 5% of engineering talent in Australia, using a vast cloud native tech stack including AWS, Microservices, Large-Scale Distributed Systems, Kafka, K8's, Svelte, Typescript, Node.js, Golang, ArgoCD, Datadog & Cloudflare.
• Exposure to building global, large-scale volume products which operate at thousands per second frequency (3 Billion Requests per day!).
• Access to over 9,000 courses across our Learning and Development Platform.
• EAP access for you and your family.
• Be rewarded with lucrative annual bonuses.
• Give back with a paid volunteer day.
• Fuel your day with daily breakfast and open pantries brimming with unlimited snacks and refreshments, all on the house.
• Break up the week with on site remedial massage Wednesdays.
• In house full-time barista’s providing you your daily coffee needs.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a bustling office with the option for up to 2 days work from home per week.
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Senior Software Engineer, Full-Stack - Engagement team (Melbourne)

Engineering@Easygo

Easygo leads the world in crafting top-tier entertainment experiences. Within our engineering organisation, we foster a continuous learning environment, constantly pushing the boundaries of large-scale software design and development. Our culture revolves around fostering growth, nurturing learning, and upholding excellence in engineering, ensuring we consistently set the benchmark for engineering mastery.

Why join us?

Are you a passionate and ambitious software engineer ready to dive into an environment that fosters innovation, continuous learning, and professional growth? We're seeking talented individuals who are eager to tackle complex problems, build scalable solutions, and collaborate with some of the finest engineers in the entertainment industry.

• Complex Projects, Creative Solutions: Dive into intricate projects that challenge and push boundaries. Solve complex technical puzzles and craft scalable solutions.
• Invest in Mastery: Access tailored learning programs, dedicated mentorship, and over 9,000 courses to accelerate your professional growth and gain deep expertise in building large-scale, high-volume products.
• Collaborate with Industry Leaders: Work alongside exceptional engineers, exchanging ideas and driving innovation forward through collaboration.
• Maximum Impact: Your contributions will directly shape the future of top-tier entertainment experiences, solving complex technical puzzles and driving innovation across our global platform.
• Embrace Challenges, Celebrate Success: Take on challenges, learn from failures, and celebrate achievements together.

Key Responsibilities:

• Provide technical leadership within the Engagement domain, collaborating closely with adjacent teams to deliver cohesive solutions.
• Actively engage in hands-on coding, testing, debugging, and troubleshooting to ensure code quality, scalability, and maintainability.
• Write efficient, scalable, and maintainable code, adhering to coding standards and best practices.
• Play an active role in technical discussions and propose solutions that drive team performance and contribute to team and company goals & objectives.
• Innovate within the team by pushing for improvements and driving constructive changes to enhance team performance and efficiency.
• Lead and independently own projects or components from start to finish.
• Share knowledge and best practices with the team, fostering a collaborative and learning-oriented environment.
• Mentor peers on the team, providing guidance and constructive feedback to support their growth.
• Collaborate with stakeholders, product managers, and engineering teams to effectively communicate  timelines, deliverables, blockers, project statuses.
• Actively investigate AI for automation of processes within the team.

Qualifications:

• Bachelor's/Master's degree in Computer Science or equivalent practical experience.
• 5-8 years of hands-on experience in software engineering, focusing on scalable system design and development.
• Proficiency in multiple programming languages and frameworks, preferably Typescript, JavaScript, Svelte or other server-side rendering frameworks (React, NextJS, Vue etc).
• Proficient in Node.js, Rest API, Kubernetes (K8), Design Patterns, Subscriptions (WebSockets, Pub/Sub etc) and related technologies.
• Strong understanding of distributed systems concepts.
• Experience providing technical leadership, mentoring, and guiding teams.
• Exceptional problem-solving and critical thinking skills, with the ability to lead resolution of complex technical challenges and thrive in a fast-paced, dynamic environment.
• Excellent communication skills for effective collaboration across teams and stakeholders.

Some of the perks of working for us:

• Influence Culture and Excellence: Directly champion and drive cultural change across the organization to raise the bar for engineering excellence.
• Work alongside the top 5% of engineering talent in Australia, using a vast cloud native tech stack including AWS, Microservices, Large-Scale Distributed Systems, Kafka, K8's, Svelte, Typescript, Node.js, Golang, ArgoCD, Datadog & Cloudflare.
• Exposure to building global, large-scale volume products which operate at thousands per second frequency (3 Billion Requests per day!).
• Access to over 9,000 courses across our Learning and Development Platform.
• EAP access for you and your family.
• Be rewarded with lucrative annual bonuses.
• Give back with a paid volunteer day.
• Fuel your day with daily breakfast and open pantries brimming with unlimited snacks and refreshments, all on the house.
• Break up the week with on site remedial massage Wednesdays.
• In house full-time barista’s providing you your daily coffee needs.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a bustling office with the option for up to 2 days work from home per week.
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

About Buildkite

Buildkite's CI platform is trusted by the world's leading engineering teams, shipping software to over 1,000,000,000 daily users.

Job Overview

We're hiring a Staff Engineer (ML) to join our Test Engine team. In this role, you'll define and lead the technical strategy for machine learning within Test Engine — specifically, building the models and infrastructure behind predictive test selection: using code changes to determine which tests actually need to run.

Staff Engineers at Buildkite are hands-on technical leaders. You'll influence how we design, build, and scale systems while supporting other engineers to deliver their best work. You'll be the most senior ML practitioner in the company, setting the technical direction for how we approach test selection and establishing the patterns and infrastructure that the broader ML effort builds on.

🔧 About the Team

The Test Engine team helps engineering teams ship faster by giving them visibility and control over their test suites. Today, that means real-time flaky test detection and management, intelligent test splitting across parallel jobs, and performance analytics and tracing — all working across any CI/CD platform, not just Buildkite Pipelines.

Test Engine already ingests billions of test runs. We have deep visibility into test suites, codebases, and the relationships between them. The next step is using that data to answer a fundamental question: for a given code change, which tests are most likely to fail?

We believe the industry is moving away from running full test suites on every change. The teams that can shift their outer testing loop into a fast, precise inner loop — running only the tests that matter — will ship value to their customers dramatically faster. For many of our customers, that speed is existential. Switching costs are low, competition is fierce, and the teams with faster feedback loops win.

This is where ML comes in. If we can model the relationship between code changes and test failures, we can give engineering teams a fundamentally faster development cycle. We're not trying to optimise individual tests — we're trying to build a generalised solution to test selection that works across codebases, frameworks, and languages.

🚀 What You'll Do

Own Technical Direction for ML in Test Engine

• Lead and define the ML strategy for predictive test selection — from early experimentation through to models running reliably in production at scale
• Lead the technical investigation into how we build a generalised test selection model, and shape the approach based on what the data tells you
• Lead the design of the ML architecture end-to-end: feature engineering from code changes and test history, model training and evaluation, serving infrastructure, and feedback loops for continuous improvement
• Drive key decisions around model operationalisation — latency constraints (test selection has to be fast enough to sit in the critical path), prediction accuracy trade-offs, and graceful degradation when confidence is low
• Shape how ML capabilities integrate with Test Engine's existing data infrastructure — billions of ingested test runs, test-to-code mapping, and the intelligent splitting engine

Build and Scale the ML Platform

• Build the ML platform layer so that getting a model into production is fast and repeatable
• Design, build, and maintain the data pipelines that feed ML workloads — connecting code change signals with test execution history at scale
• Train, evaluate, and deploy models, taking ownership through to monitoring and retraining in production
• Instrument production models with observability metrics: prediction accuracy, latency, coverage, false negative rates, and drift detection
• Solve the hardest technical challenges at the intersection of code analysis and test data — feature extraction from diffs, generalisation across languages and frameworks, and handling the cold-start problem for new tests and repositories

Lead and Unblock

• Investigate and resolve complex performance and reliability issues across the data and ML stack
• Share knowledge and drive engineering best practices across teams through documentation, mentorship, and pairing
• Support the wider engineering organisation by contributing to cross-team tooling, infrastructure, and frameworks
• Communicate trade-offs effectively and build alignment around technical decisions
• Work closely with customers to understand how test selection fits into their development workflows, and ensure the product delivers real impact

🎨 Skills & Experience We Value

Technical Expertise

• Deep proficiency in Python, with strong experience building production ML systems end-to-end
• Proven experience designing and operating ML infrastructure at scale — model registries, feature stores, serving layers, experiment tracking, or similar
• Strong experience with data processing at scale — whether batch or streaming frameworks (Spark, Flink, or similar)
• Deep proficiency in SQL
• Comfort working in cloud environments (AWS) and with containerised workloads (Docker, Kubernetes)
• In short, we'd expect equal comfort and high level capability in the end to end process from designing and building models through to deploying them.

ML & Domain Experience

• Hands-on experience training, evaluating, and deploying ML models in production — you're a practitioner, not only an infrastructure builder
• Experience with classification, ranking, or prediction problems where the signal-to-noise ratio is challenging — test selection shares characteristics with anomaly detection, change-point detection, and predictive filtering
• Track record of building ML capabilities that scaled beyond a single use case — not just one-off models but repeatable, generalised approaches
• Experience with feature engineering from structured and semi-structured data (code diffs, execution logs, dependency graphs, or similar)
• Experience instrumenting production models with observability: accuracy, latency, coverage, drift

Collaboration and Communication

• Excellent written and verbal communication skills, especially in a remote-first environment
• Ability to distil complex technical concepts into clear explanations for diverse audiences
• A collaborative, pragmatic mindset — balancing technical quality with business context
• Comfortable mentoring engineers and leading technical discussions across teams
• Proven ability to build alignment across teams and influence technical direction without authority

Nice to Have

• Experience with code analysis, static analysis tools, or building features from source code structure
• Familiarity with CI/CD systems, developer tooling, or test infrastructure
• Experience with Ruby on Rails, React, GraphQL, or Go
• Background in search ranking, recommendation systems, or other domains where you're predicting relevance from sparse signals
• Experience working with test frameworks or test execution data

✨ Why Join Buildkite

At Buildkite, we value kindness, autonomy, and collaboration. You'll be joining a remote-first company where your work directly helps some of the world's best engineering teams build and ship software faster and more safely.

• Competitive compensation, including salary, equity, and benefits package
• Flexible, remote-first culture (Remote in the ANZ & PST Regions)
• Meaningful technical challenges at scale
• Opportunities for professional growth, technical leadership, and cross-team influence
• A collaborative, inclusive, and innovative culture where your ideas make a real impact

About the Job:

Solutions Architects at LaunchDarkly are the core of our elite Professional Services organization, helping customers decouple deploy from release to enable rapid, reliable, and safe software delivery. As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey.

In this role, you will lead strategic engagements with our customers and partners, helping them accelerate software development and adopt modern release practices that reduce risk and improve velocity. You’ll educate teams on how to maximize the value of LaunchDarkly, championing best practices that foster long-term success and excitement for building great software.

LaunchDarkly’s Services team is recognized as best-in-class among our peers. We are rapidly growing, deeply invested in, and central to the company’s strategic vision. You’ll be part of a high-impact organization that’s redefining software delivery at some of the world’s most innovative companies, spanning industries like Technology, Finance & Insurance, Pharmaceuticals & Life Sciences, and Entertainment.

As a Solutions Architect, you won’t just implement a product. You’ll drive organizational change. You'll work closely with engineering and DevOps leaders to establish centers of excellence and embed modern release strategies that unlock true software agility. This is a unique opportunity to make a measurable impact, grow your career, and be part of a team at the forefront of Release Excellence.

Responsibilities:

• Leverage deep technical expertise and a consultative approach to understand customer needs, gather detailed requirements, and influence key decisions that drive successful outcomes.
• Lead Professional Services engagements designed to optimize our clients’ software delivery processes, aligning their strategies with industry best practices for improved efficiency and innovation.
• Provide guidance on software development best practices, advising customers on how to harness LaunchDarkly to accelerate software delivery while minimizing risk and enhancing quality.
• Foster a robust technical partnership between LaunchDarkly and its customers, ensuring alignment with organizational goals and maximizing value across all touchpoints.
• Identify and resolve technical obstacles that hinder value realization, enabling customers to achieve their objectives more effectively.
• Establish yourself as a subject matter expert on LaunchDarkly, continuously evolving your knowledge to stay ahead of industry trends.
• Act as a key advocate for customers, synthesizing and conveying their feedback to Product and Engineering teams, driving the development of solutions that support both customer success and company objectives.

About You:

• You are a self‐starter and excited to take on hard problems. 
• You are passionate about helping customers and have a strong sense of ownership.
• You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships.
• You have a technical background and are interested in a customer-facing role.
• You are a deeply curious individual, who is not comfortable with just getting enough context to give an answer. You feel the need to understand how things work underneath.

Qualifications:

• You have 5+ years of experience in enterprise software.
• You have a hands-on technical background with a consultative approach.
• You are an expert in implementing the full software development lifecycle with multiple years of experience in an enterprise environment. 
• You are experienced developing in at least one of our supported languages: Java, .NET, Go, JS, Python, PHP,  NodeJS, Ruby, Rails, iOS, or Android.
• You are able to guide customers and teammates in implementation of DevOps, Continuous Integration, and Continuous Delivery practices. 
• You have delivered on teams through development process transformation.
• You learn and synthesize large amounts of information and are adept at acquiring the context you need to make prescriptive recommendations to our customers.
• You have the ability to manage multiple projects simultaneously, but the discipline and focus to know where you attention is most needed.
• Experience with experimentation and mobile.
• You have served as a consultant for customers in the past
• You have performed in both a pre-sales and post-sales capacity
• Experience with LaunchDarkly or other feature management platforms.
• You have worked with the services of one of the major cloud providers (AWS, Azure, GCP). 
• You have worked with Linux, Containers, and Virtual Machines.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Customer Care Engineer (Technical Support Engineer), Australia

Do you want to create a category and help build a special company?

Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.

We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.

What you'll do:

As a Customer Care Engineer (Technical Support Engineer) for our Support team, you will be responsible for providing world class post-sales customer support and technical leadership to our client base.

Responsibilities:

Providing triage, prioritizing, and resolving technical issues for our top customers.

Identifying s/w bugs, recreate customer issues, and test/verify versions with s/w fix.

Working with Forward Engineering teams to resolve customer issues.

Escalating unresolved issues in a timely manner and maintaining direct communications with all stakeholders.

Requirements:

3+ years of technical customer support experience.

Experience working at a technical support center assisting a variety of customers.

Ability to cover NAM EST time zones

Participate in after hours on-call rotation

Experience:

Strong understanding of fundamentals in Networking, Cloud or Security

Strong written and interpersonal communications skills

Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems

Experience supporting a multi-vendor network (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks, AWS, GCP etc.)

Proven ability to work cross-functionally within a team-oriented environment.

Highly Desired:

 B.S. Computer Science or equivalent educational experience.

Python scripting experience

Kubernetes experience

Linux fundamentals

API debugging

Cloud networking (AWS, Azure, GCP)

About the Role:

As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads.

What You Will Do

• Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities.
• Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics).
• Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform.
• Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented.
• Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel.
• Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement.
• Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions.
• Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements.
• Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer.
• Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel.
• Some travel elements are expected relating to industry events, customer on-sites.

About You

• You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms.
• You bring strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and are comfortable reviewing and discussing application code with engineering teams.
• You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures.
• You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility.
• You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments.
• You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation.
• You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures.
• You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work.
• Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK.

Bonus If You

• Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms.
• Have worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers).
• Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms.
• Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews.

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Available Location: Melbourne, Australia

About the Role

We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.

Responsibilities:

• Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.
• Empower customers in their security adoption journey, helping them to define a secure strategy, 
• Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
• You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
• Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
• Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
• Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.

Key Skills:

• 7+ years experience in a pre-sales SE role;
• Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
• Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams).
• Customer Focus. Customer obsessed leader with an “I will get it done" approach to solving customer challenges.
• Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
• Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.

Technical Skills:

• Understanding of “how the internet works”. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
• Can explain the difference between authoritative DNS & recursive DNS;
• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI.
• Experience in cloud computing, preferred if strong background in architecting applications on AWS or GCP;
• Technical expertise in cloud infrastructure, integrating front end web technologies such as Next.JS/React, with compute and databases;
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• You've built a web application before, or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

Available Location: Sydney, Australia

About the Role

We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.

Responsibilities:

• Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.
• Empower customers in their security adoption journey, helping them to define a secure strategy, 
• Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
• You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
• Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
• Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
• Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.

Key Skills:

• 7+ years experience in a pre-sales SE role;
• Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
• Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams).
• Customer Focus. Customer obsessed leader with an “I will get it done" approach to solving customer challenges.
• Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
• Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.

Technical Skills:

• Understanding of “how the internet works”. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
• Can explain the difference between authoritative DNS & recursive DNS;
• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Understanding of how customers make buying decisions, how to explain ROI.
• Experience in cloud computing, preferred if strong background in architecting applications on AWS or GCP;
• Technical expertise in cloud infrastructure, integrating front end web technologies such as Next.JS/React, with compute and databases;
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• You've built a web application before, or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

What is Kick?

Kick is a global live-streaming platform for all types of entertainment content. Our mission is to empower content creators, event organisers, and content rights holders by providing them with the tools and revenue-sharing structures they need to monetise and grow their audiences. 

As a result, we are quickly becoming a household name, attracting top-tier creators and expanding rapidly worldwide. You may have seen us in the UFC octagon or on the side of an F1 car, as we seize every opportunity that comes our way. 

Kick is now recognised in the big four of live streaming platforms globally, standing tall alongside YouTube, TikTok, and Twitch. In 3 years, we’ve already made a significant impact and have plenty more to achieve. We’re at the beginning of an exciting journey and are looking for brilliant minds to join us.

Why this role in the Discovery & Presence team might interest you:

• World leading product: KICK sits among the big 4 global live streaming platforms, alongside YouTube, TikTok, and Twitch
• Hyper growth: Reached 100M+ users in just 3 years since launch
• Massive scale: This team powers the public facing APIs serving 1B+ requests monthly, within a platform handling 5B+ backend requests daily
• Core impact: Build systems powering discovery, real-time engagement, search, and presence
• Engagement at scale: Drive Drops, Channel Points, and global badges, expand search, build AI-driven personalisation & recommendations, and build campaigns with major game studios (e.g. Rockstar)
• Modern full-stack environment: Microservices, AWS, Kubernetes, Golang, Kafka, React, Next.js, GraphQL, CI/CD, and scalable distributed systems.
• Ownership: Full lifecycle ownership - You Build It, You Run It

Key Responsibilities:

• Architect and design scalable, high-performance software solutions in alignment with project requirements and company standards.
• Optimise existing systems for performance, scalability, and reliability, identifying and resolving bottlenecks and inefficiencies.
• Actively engage in hands-on coding and development, ensuring code quality, scalability, and maintainability.
• Collaborate with stakeholders, product managers, and engineering teams to effectively communicate technical concepts.
• Innovate within the team by pushing for improvements and driving constructive changes to enhance team performance and efficiency.
• Provide technical guidance and mentor mid level engineers in the team.

Minimum Qualifications:

• Bachelor's/Master's degree in Computer Science or equivalent practical experience.
• 6-7+ years of hands-on experience in software engineering, focusing on scalable system design and development.
• Proficiency in multiple programming languages and frameworks relevant to the role (Go, PHP and React/NextJS).
• Strong understanding of code architecture and design principles.
• Excellent communication skills for effective collaboration across teams and stakeholders
• Positive attitude and eagerness to learn new technologies to grow as a full-stack engineer.
• Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.

Preferred Qualifications 

• Experience as a Senior Software Engineer in a large-scale product company
• Experience building web applications and debugging production applications

Some of the perks of joining us: 

• Innovate without red tape - have an idea on Monday and push it to production by Friday, while championing engineering excellence across the organisation.
• Work alongside the top 5% of engineering talent in Australia, using a vast cloud native stack including AWS, Microservices, Large-Scale Distributed Systems, Kubernetes, Kafka, Terraform, ArgoCD, Cloudflare, Datadog, Golang and React/Next.js.
• Exposure to global, high-scale products handling 3 billion+ requests per day.
• Explore your career options with opportunities to grow laterally and vertically.
• Access to over 9,000 courses across our Learning and Development Platform.
• Lucrative annual bonuses.
• EAP access for you and your family.
• 30 days personal leave bundled - use it how you like.
• Paid volunteer day.
• Daily catered breakfast, unlimited snacks and refreshments, plus an in-house full-time barista, fresh juices and smoothies.
• Massage Wednesdays.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a buzzing office with pool tables, table tennis, gaming consoles, product testing tournaments, plus up to 2 days work from home and flexible start/finish times.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.