Data generated by electric vehicles is rich and diverse, creating significant opportunities to design, develop, and deploy AI and machine learning solutions that drive innovation aligned with Lucid’s industry leadership and brand expectations. Lucid’s AI and ML organization is seeking a Sr. Manager, AI/ML & Software Development to lead teams delivering scalable, secure, and production-ready AI software systems across product, enterprise, and platform use cases.

This role focuses on people leadership, execution excellence, and cross-functional delivery, with responsibility for guiding AI/ML software engineering teams through the full lifecycle from design to production deployment.

How We Work:

We balance hard work and innovation through meaningful, in-office calibration. This role is based out of Newark, CA, with select remote work options.

You Will:

• Lead and manage teams responsible for AI/ML software development, including backend services, ML-enabled applications, and supporting infrastructure
  • Own delivery execution for AI/ML software initiatives, ensuring projects meet quality, security, scalability, and timeline expectations
  • Report to the CAIO and be a leader within the AI organization to enable product leaders, data science, platform, cloud, and infrastructure teams to align technical execution with business priorities
  • Translate strategic AI initiatives into well-scoped engineering plans, roadmaps, and deliverables
  • Establish and track KPIs for software and AI/ML delivery effectiveness, reliability, and business impact
  • Drive best practices in software engineering, ML system design, CI/CD, testing, monitoring, and operational readiness
  • Support deployment and operation of AI/ML systems across cloud and on-prem environments
  • Ensure adherence to secure development practices, compliance requirements, and governance standards
  • Coach, mentor, and grow engineers and technical leads, fostering a culture of accountability, collaboration, and continuous improvement
  • Communicate effectively with stakeholders at multiple levels, escalating risks and aligning expectations proactively

You Bring:

• Bachelor’s degree in Computer Science, Engineering, or related STEM field
  • 8+ years of experience in software engineering, AI/ML systems, or related technical domains
  • 3+ years of experience leading and managing engineering teams
  • Strong background in Python-based software development and modern ML frameworks such as PyTorch and Hugging Face
  • Hands-on experience delivering production AI/ML systems, including generative AI, LLM-enabled applications, and data-driven services
  • Demonstrated ability to balance technical depth with people management and execution leadership
  • Experience operating in Agile environments, including planning, backlog management, and KPI tracking
  • Strong communication skills, with the ability to explain complex technical topics to non-technical stakeholders
  • Proven ability to collaborate across organizational boundaries and influence without authority

Advantageous: 

• Experience in automotive, EV technology, manufacturing systems, or connected device ecosystems
  • Familiarity with cloud platforms such as Azure, AWS, or GCP
  • Exposure to MLOps, data pipelines, or AI platform enablement initiatives

We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.

As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.

This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.

What You’ll Do:

Team Leadership & Development

• Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
• Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
• Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
• Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
• Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
  
  

Strategic Customer Support

• Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
• Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
• Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
• Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.

Technical & Cross-Functional Operations

• Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
• Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
•  Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
• Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
• Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.

Key Metrics:

• Customer Satisfaction (CSAT) for strategic accounts
• Time to Response and Resolution (TTR) for strategic customers
• Tier 1 resolution rate vs. escalation rate
• Time-to-escalation and engineering handoff SLA adherence
• SLA adherence and escalation response times
• Support productivity and quality (QA scores)
• Post-incident documentation completion rate

What You’ll Add to DigitalOcean:

• Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
• Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
• Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
• Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
• Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
• Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.

Preferred Qualifications:

• Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
• Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
• ITIL or equivalent service management certification

Compensation Range: 

• $125,000 - $153,000

*This is a remote role

JR: 2026-7692

#LI-Remote

We are looking for a Strategic Technical Account Manager who is passionate about making an impact, builds genuine relationships with senior stakeholders, and understands how to integrate infrastructure choices into business strategy.

As a Strategic Technical Account Manager (TAM) at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. 

What You’ll Do:

Strategic Relationship Management

• Own the technical relationship with DigitalOcean’s highest-value customers, including Fortune 500 companies and global technology leaders.
• Serve as the trusted technical advisor and executive-facing point of contact, building deep, lasting relationships with VP- and SVP-level stakeholders.
• Drive regular technical and strategic alignment sessions (QBRs, EBRs), proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure.
• Operate as a thought partner, challenging customers to modernize, optimize, and scale AI/ML and GPU workloads using cutting-edge cloud architecture patterns.

Executive Presence & Influence

• Engage with C-level and VP-level contacts with confidence, clarity, and authority.
• Deliver high-impact, boardroom-ready presentations on architecture decisions, cost-performance tradeoffs, and innovation opportunities.
• Navigate complex org structures, ensuring DigitalOcean maintains executive alignment and account control at every level.

Technical Consultation & Innovation Support

• Provide expert guidance on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean.
• Assist customers with architectural planning, workload migration, performance tuning, and incident response.
• Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs.

Growth, Retention & Advocacy

• Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts.
• Identify opportunities for workload expansion, cost optimization, and operational efficiency.
• Act as the voice of the customer, providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies.
  Lead cross-functional account planning with Account Management, Product, and Engineering.

What You’ll Add to DigitalOcean:

Enterprise Customer Experience

• 7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent).
• Experience working with large-scale organizations like AMD, Intel, or similar, including managing executive-level relationships and navigating matrixed stakeholders.
• Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment.

Technical Depth

• Proficient in at least one major cloud platform (AWS, GCP, Azure) and familiar with DigitalOcean or other developer-focused platforms.
• Strong hands-on skills with Linux systems, networking, containers (Docker/Kubernetes), and automation (Terraform, Ansible).
  Programming/scripting in Python, Go, or similar—especially relevant to AI/ML and MLOps use cases.
• Understanding of AI/ML infrastructure stacks: PyTorch, TensorFlow, ONNX, Hugging Face, NVIDIA Triton, etc.
• Understanding of AI/ML infrastructure, including frameworks like PyTorch, TensorFlow, and ONNX, with hands-on experience optimizing GPU workloads on both NVIDIA (CUDA, TensorRT) and AMD (ROCm, MIOpen) platforms.
• Comfort with modern DevOps and data stack tools (CI/CD, GitOps, observability, pipelines).

Executive Presence & Communication

• Proven ability to engage with and influence executive decision-makers.
• Exceptional communication skills, including the ability to translate complex technical topics into strategic business impact.
• Comfortable presenting to large audiences, running technical workshops, and defending architectural decisions.

Bonus Points

• Cloud certifications (AWS SA Pro, GCP PCA, Azure Architect) or NVIDIA certifications.
• Experience with high-performance computing, edge AI, or hybrid/multicloud strategies.
• Background in startup or high-growth environments where agility and influence matter.
• Familiarity with DigitalOcean’s developer ecosystem, API, and service portfolio.

Compensation Range: 

•  $174,240 - $217,800

*This is a remote role

#LI-Remote

ABOUT THIS OPPORTUNITY

onX is seeking a Staff Software Engineer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, you’ll focus on the design, development, and scaling of our core AI/ML platforms and product-facing services as part of the AI Foundations Team, supporting the integration of cutting-edge artificial intelligence solutions across onX's product lines. You’ll take ownership of your work, collaborate closely with partners across the organization, and help move initiatives forward in an environment where priorities evolve, learning is celebrated, and you’re encouraged to keep stretching your skills. This role will report to the Director of Engineering.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Work on the design, development, and deployment of large-scale AI systems and services, including models, pipelines, product experiences and infrastructure.
• Help Drive the technical strategy and roadmap for AI feature development, focusing on scalability, repeatability, reliability, and performance.
• Mentor and guide other engineers in best practices and productionizing AI technologies.
• Collaborate with Product and Data Science teams to translate business problems into technical requirements and deliver high-impact AI solutions (combining LLMs, Vector Databases, ML and other technology in novel ways to serve onX’ unique audience).
• Look for opportunities to embed AI as a repeatable mechanism in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.
• Be a leader in AI safety, ensuring AI-enabled products are aligned with our values and mission.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• Bachelor’s degree in Computer Science, Data Science, or a related technical field, or equivalent experience.
• 10+ years of professional software engineering experience, with at least 3 years focused on building and scaling production AI/ML systems, is required.
• Expertise in building scalable backend systems.
• Deep knowledge of MLOps practices, cloud infrastructure (AWS/GCP/Azure), and CI/CD pipelines for machine learning models and the common inference APIs/SDKs and frameworks.
• Experience with modern AI technologies, including Large Language Models (LLMs) and their various architectures, methods such as RAG, vector databases, and the common AI stack including TensorFlow/Keras, PyTorch, Transformers, etc.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• A history of engaging in AI development, from the early ML/NN (YOLO, Darknet) to the LLM era.
• Experience in monitoring and debugging production AI systems (inference, evals, judging, benchmarks) including cost and performance optimizations.
• Interest or experience in edge/on-device inference (MLX, JAX, transformers on TPU/NPU, etc.)
• Interest, experience or experimentation in training/fine-tuning transformer/diffusion models, dataset curation and captioning, etc.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions.  Applicants can expect to make between $169,000 to $211,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Application Deadline is [day of week], [month] [day] at [0:00 pm] MST

Position open until filled. 

#LI-Remote

ABOUT THIS OPPORTUNITY

We are looking for a Data Scientist who views machine learning as a product, not just a research project. You will be a foundational member of our AI team, responsible for designing, building, and deploying sophisticated models that solve complex business problems. You aren't just an expert in XGBoost or Transformers; you are an expert in building the pipelines that make these models reliable, scalable, and impactful.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• End-to-End Model Development: Design and implement the full ML lifecycle—from exploratory data analysis (EDA) and feature engineering to model selection, tuning, and validation.
• GCP Architecture: Leverage the full Google Cloud AI suite (Vertex AI, BigQuery ML, Dataflow, and Pub/Sub) to build robust, cloud-native ML solutions.
• MLOps & Engineering: Implement CI/CD for machine learning (CT - Continuous Training) to ensure models remain performant in production environments.
• Strategic Leadership: Partner with stakeholders to translate ambiguous business challenges into technical roadmaps. Mentor junior scientists and advocate for best practices in code quality and experiment tracking.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• 5+ years in a professional Data Science role with a track record of deploying models at scale.
• Proficiency in Vertex AI, BigQuery, Cloud Storage, and Looker. Experience with Kubeflow is a major plus.
• Expert-level Python (pandas, scikit-learn, PyTorch/TensorFlow), Spark, and advanced SQL.
• Deep understanding of statistics and ML theory (e.g., Gradient Descent, Bias-Variance tradeoff, Bayesian inference).
• Experience with ETL/ELT processes, specifically using dbt.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.

Our Tech Stack

• Data Warehouse: BigQuery
• Orchestration: Airflow (Cloud Composer)
• Modeling: Vertex AI Pipelines, JupyterLab
• Deployment: Docker, GKE (Google Kubernetes Engine)

Pro Tip for the Candidate: We value "clean code" as much as "smart math." If you treat your notebooks like production scripts and your Git history is a work of art, you’ll fit right in.

What Sets You Apart

• The "Product" Mindset: You understand that a model with 99% accuracy is useless if it costs more to run than the value it creates.
• Infrastructure as Code: You are comfortable with Terraform or similar tools to manage your cloud resources.
• Communication: You can explain the "why" behind a complex neural network architecture to an executive without using jargon.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $126,000 to $149,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Application Deadline is [day of week], [month] [day] at [0:00 pm] MST

Position open until filled. 

#LI-Remote

CSQ227R88

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

About the Team

Our team develops the core software and data processing systems that power motion planning and decision-making in autonomous vehicles. We work at the intersection of machine learning, large-scale data infrastructure, and real-time vehicle control, collaborating across engineering, analytics, and product teams to deliver safe and intelligent driving capabilities.

About the Role

We are looking for a creative & driven Machine Learning Engineer to join our autonomous vehicle team. You will be at the center of our efforts to build intelligent systems that can understand, predict, and safely navigate a complex and dynamic world. This role involves designing and training the next generation of deep learning models that form the brain of our vehicle, learning from petabytes of real-world driving data. If you are passionate about applying cutting-edge ML to solve high-stakes robotics challenges, we want to hear from you.

What You'll Do

• Design, train, and deploy state-of-the-art machine learning models for behavioral prediction and motion planning
• Develop robust data pipelines to process, clean, and label massive-scale vehicle sensor and simulation datasets
• Work with deep learning architectures such as transformers to model complex temporal interactions between traffic agents
• Establish and own the metrics for model performance, and create evaluation frameworks that correlate with on-road safety and performance
• Collaborate with software engineers to integrate and optimize trained models for real-time inference on the vehicles embedded hardware
• Stay current with the latest research in machine learning, imitation learning, and reinforcement learning, and apply novel techniques to our systems

What You'll Need

• Strong proficiency in Python and hands-on experience with modern deep learning frameworks (e.g., PyTorch, TensorFlow, or JAX)
• Solid understanding of machine learning fundamentals, including various neural network architectures, training methodologies, and evaluation techniques
• Experience with the full machine learning lifecycle, from data exploration and prototyping to deployment and monitoring
• Proficiency in C++ for writing high-performance model inference code

Nice to Have

• A strong track record in ML competitions (e.g., Kaggle) or contributions to major open-source ML projects
• Experience applying ML to problems in robotics, such as behavioral prediction, motion planning, or computer vision
• Experience with MLOps tools and platforms (e.g., MLflow, Kubeflow, Weights & Biases)
• Experience with large-scale distributed data processing and training frameworks (e.g., Spark, Ray)
• Publications in top-tier ML or robotics conferences (e.g., NeurIPS, ICML, CVPR, ICLR, CoRL, RSS)

CSQ127R310

Candidates located anywhere within the Central or Eastern Time Zones are also eligible for consideration for this role.

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

CSQ127R318

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

CSQ227R87

Candidates located anywhere within the Central or Eastern Time Zones are also eligible for consideration for this role.

As a Senior Big Data Solutions Architect (Sr Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 9+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Capable of design and deployment of highly performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Experience in building scalable streaming and batch solutions using cloud-native components
• Travel to customers up to 20% of the time
• Nice to have: Databricks Certification

Company Overview 

Allen Control Systems (ACS) is a cutting-edge defense startup founded by two former Navy electrical engineers with a proven track record in robotics and software. We are developing a small, autonomous gun turret that employs advanced computer vision and control systems to precisely target and neutralize small drones and loitering munitions. Our innovative approach requires overcoming significant technical challenges, making this an exciting and dynamic environment for experienced engineers. 

With an engineering-first culture, ACS values technical excellence and innovation. Backed by our founders’ successful exits from two previous ventures acquired for a combined $180M in 2022, we are committed to ensuring that the groundbreaking technologies we develop have a real-world impact. 

Position Overview

We are seeking an experienced CV/ML Platform Engineer with specialization in Computer Vision and Machine Learning (CV/ML) to design, build, and own the data, model, and compute infrastructure powering ACS CV/ML team. You will help manage a 130+ GPU bare-metal Kubernetes cluster, own CV/ML CI/CD pipelines, and ensure ML model training proceeds at high volume with low friction. 

What You'll Do: 

• Deploy and operate Kubernetes clusters on bare-metal infrastructure hosting 130+ NVIDIA GPUs, with hybrid burst capability to AWS for scalable compute and storage workloads. 
• Manage NVIDIA GPU clusters for ML training.
• Own the ACS CV/ML CI/CD pipeline.
• Improve and maintain core ML infrastructure, such as model registration and versioning, experiment tracking, and model and data provenance tracking.
• Improve and maintain ML model testing, performance analysis, and reporting tools.
• Automate repetitive model training and testing tasks to increase developer velocity.
• Work with Software Team Platform Engineers to ensure efficient coordination and minimal duplication between CV/ML infrastructure and wider Software infrastructure.
• Collaborate with the Software Team to automate the optimization of models (TensorRT/quantization) for deployment on NVIDIA Jetson and other edge hardware. 

Required Technical Skills: 

• 2+ years of experience in Platform Engineering or DevOps/MLOps. 
• Strong programming skills are required for automating ML lifecycles and building custom CLI tools for CV engineers. 
• Hands-on experience with NVIDIA GPU infrastructure, including managing CUDA libraries and development environments, GPU Operator, device plugins, and scheduling (MIG, Volcano, or fractional GPU sharing). 
• Experience implementing and maintaining MLOps platforms such as Kubeflow, MLflow, Weights & Biases (W&B), or DVC for experiment tracking and model versioning. 
• Familiarity with high-performance storage solutions (e.g., MinIO, WEKA, or Ceph) and data orchestration tools capable of handling terabytes of video/image data. 
• Proven track record building CI/CD pipelines that include automated model validation, performance benchmarking, and artifact management for both cloud and edge targets. 
• Experience with model optimization toolchains, including TensorRT, ONNX, and quantization techniques, specifically for cross-compilation to ARM targets like NVIDIA Jetson. 
• Proficiency with observability stacks (ELK, Prometheus/Grafana) adapted for ML, including monitoring GPU health, training throughput, and model inference metrics. 
• Strong Linux systems knowledge (Debian/Ubuntu), including networking for high-throughput data, storage, and security hardening for defense-grade production environments.  

What We Offer 

• Competitive salary
• Health, Dental, Vision Insurance
• Paid Time Off 

Allen Control Systems is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment. Allen Control Systems prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#LI-AS1 

ABOUT PLACER.AI: 

Placer.ai is transforming how organizations understand the physical world. Our location analytics platform provides unprecedented visibility into locations, markets, and consumer behavior. Placer empowers thousands of customers—from Fortune 500 companies, to local governments and nonprofits— to make smarter, data-driven decisions.

What sets us apart? We've built the most advanced location intelligence platform in the market while maintaining an uncompromising commitment to privacy, proving that powerful analytics and responsible data practices can coexist.

Our growth reflects the market's demand: we reached $100M in annual recurring revenue within just 6 years of launching, achieved unicorn status with a $1B+ valuation in 2022, and continue to expand rapidly as one of North America's fastest-growing tech companies. We're creating a $100B+ market opportunity, and we're just getting started.

Named one of Forbes America's Best Startup Employers and a Deloitte Technology Fast 500 company, we're building a culture where innovation thrives, collaboration is the norm, and every team member contributes to reshaping how the world understands location.

SUMMARY:

We are seeking an experienced Principal Engineer with deep GenAI expertise to lead our GenAI product solutions and development efforts. In this role, you will be responsible for driving the technical vision and architecture of our AI-powered location intelligence platform, building production-ready solutions that transform how businesses understand and leverage location data. You will oversee the full-stack development of our conversational AI system, from LLM integration and agentic workflows to real-time streaming interfaces, while establishing the technical foundation for our next-generation business intelligence tools. If you are a technical leader with 10+ years of software development experience, proven success in production GenAI environments, and a passion for building scalable AI platforms that deliver measurable business impact, we want to hear from you.

RESPONSIBILITIES:

• Lead the technical vision and architecture decisions for our GenAI products, ensuring scalability and performance of the AI-powered location intelligence system.
• Establish technical roadmaps aligned with business objectives and scalability requirements.
• Design and implement end-to-end AI systems from prototype to production, including LLM integration, agentic architectures, and RAG implementations.
• Build robust data pipelines and infrastructure supporting AI/ML workloads at scale.
• Oversee model deployment, fine-tuning, and optimization for production environments.
• Architect scalable microservices and cloud-native solutions supporting real-time AI applications.
• Ensure responsible AI practices including guardrails, performance monitoring, and ethical considerations.

REQUIREMENTS:

• Bachelor's degree or higher in Computer Science, Engineering, or a related field.
• 10+ years of experience in software development, with 1+ years building production GenAI solutions in B2B SaaS environments.
• Expert-level proficiency in backend engineering with Python, Java, Go, or Node.js; proven experience designing microservices architectures and deploying on cloud platforms (AWS, GCP, or Azure). Strong understanding of modern frontend technologies (React/Next.js, TypeScript) and experience architecting full-stack applications with real-time data streaming and WebSocket integrations.
• Hands-on experience building and deploying LLM-powered applications using frameworks such as LangChain, LlamaIndex, and APIs from OpenAI, Anthropic, or open-source models.
• Experience implementing agentic AI architectures with tool calling, memory systems, and multi-step reasoning capabilities for complex business workflows.
• Demonstrated expertise in RAG (Retrieval-Augmented Generation) systems, vector databases (Pinecone, Weaviate, ChromaDB), and semantic search implementations.
• Strong foundation in data engineering: designing and optimizing data pipelines, ETL processes, and data infrastructure to support AI/ML workloads.
• Proven track record of taking GenAI models from prototype to production, including fine-tuning LLMs, prompt engineering, and implementing guardrails for responsible AI.
• Experience with MLOps practices: model versioning, A/B testing, monitoring model performance, and managing the full ML lifecycle in production environments.
• Skilled at translating business requirements into technical solutions and collaborating with cross-functional teams including product managers, data scientists, and stakeholders.

WHY JOIN PLACER.AI?

• Join a rocketship! We are pioneers of a new market that we are creating.
• Take a central and critical role at Placer.ai.
• Work with, and learn from, top-notch talent.
• Competitive salary.
• Excellent benefits.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER

• About Placer.ai
• Placer.ai's $100M round C funding (unicorn valuation!)
• See our data in action at The Anchor
• Placer.ai in the news
• Video: About Placer for Commercial Real Estate

Placer.ai is committed to maintaining a drug-free workplace and promoting a safe, healthy working environment for all employees.

Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.

Director of Operations, Delivery, and Strategy

HumanSignal is building the future of AI through the world's first dedicated data creation labs—purpose-built facilities where expert annotators, domain specialists, and AI trainers collaborate to create the highest-quality training data in the industry.

We're hiring a Director of Operations, Delivery, and Strategy to own the complete picture: customer relationships, revenue growth, delivery excellence, and operational execution across all of our service offerings.

This role encompasses everything. You'll lead customer engagements from first conversation to long-term partnership. You'll build and scale our data creation labs. You'll own delivery operations for all our customer offerings—whether that's onsite lab work, distributed annotation programs, or custom data solutions. And you'll shape the strategy that drives our growth.

This is a rare opportunity to build something transformative from the ground up. You'll work directly with customers to understand their needs, design and execute delivery workflows, build world-class teams, and drive the business forward.

If you're an operator who thrives on ownership, moves seamlessly between strategy and execution, and wants to build the infrastructure that powers the next generation of AI, we want to hear from you.

You will:

• Own end-to-end customer relationships: from initial engagement and scoping, to delivery execution, to expansion and long-term partnership growth
• Build and scale our data creation labs—defining operations, workflows, and the systems that enable world-class data delivery
• Lead delivery operations across all HumanSignal customer offerings, including onsite labs, distributed annotation programs, and custom data solutions
• Drive revenue and growth by identifying opportunities, shaping our go-to-market strategy, and ensuring exceptional customer outcomes
• Build and manage cross-functional teams including lab operations leads, project managers, annotators, domain experts, and distributed contributor networks
• Design and operationalize high-throughput, high-quality workflows that balance speed, accuracy, and cost across diverse data types and customer requirements
• Partner closely with Product, Engineering, and Sales to ensure our offerings are tightly aligned with customer needs and market opportunities
• Define and own key metrics across the business: customer satisfaction, delivery quality, throughput, revenue per engagement, and operational efficiency
• Solve complex operational and strategic challenges—from workforce scaling to international expansion to new service line development
• Operate with urgency and clarity in a fast-moving environment, driving execution while building scalable systems for the long term

You have:

• 10+ years of experience in operations, delivery, strategy, or customer-facing roles, ideally in data services, AI/ML, professional services, or tech-enabled businesses
• Proven track record leading cross-functional teams and owning business outcomes (revenue, P&L, or customer success)
• Experience building and scaling operations—whether physical facilities, service delivery teams, or distributed workforces
• Deep customer focus with a history of managing complex, high-touch relationships and driving expansion
• Strong operational rigor: you know how to build systems, measure what matters, and drive continuous improvement
• Ability to move fluidly between strategy and execution—you're equally comfortable shaping long-term vision and solving day-to-day operational challenges
• Data-driven mindset with comfort using analytics tools; SQL or Python experience is a strong plus
• Exceptional problem-solving skills and the ability to thrive in ambiguity
• Track record of delivering exceptional results under pressure

Nice to have:

• Experience in data annotation, AI training data, or machine learning operations
• Background in professional services, consulting, or customer success at scale
• Familiarity with workforce management, quality frameworks, or process optimization
• International operations experience, particularly managing distributed teams or offshore delivery
• Experience launching new products, service lines, or business units

Compensation:

The base salary range for this full-time position is $160,000–$220,000 USD, plus equity and benefits. Final compensation will be determined by experience, skills, location, and interview performance.

About HumanSignal:

HumanSignal is on a mission to make AI work for everyone. We build open-source tools and enterprise solutions that help teams create, manage, and improve the training data that powers AI. Our products—including Label Studio—are used by thousands of companies worldwide, from startups to Fortune 500 enterprises.

We're a remote-first company that values impact, ownership, and creativity. We believe the best work happens when people bring their full selves to the table, and we're committed to building an inclusive team that reflects the diversity of the world we're building for.

HumanSignal is an equal opportunity employer. We're committed to building a diverse and inclusive workplace, and we don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the hiring process, please let us know.