We’re looking for a Senior Account Manager to join our Auckland team. 

We Are:  

The Brand Agency, one of ANZ’s leading full-service retail specialist agencies and part of WPP and the Ogilvy Network. 

You Are:  

An experienced Account Manager looking progress your career and work with an experienced agency and partner with an iconic Australian and New Zealand retail brand. 

The Role: 

As a Senior Account Manager, you will be responsible for the management of client relationships and help to lead the delivery of outstanding campaigns that meet and exceed client expectations. Mentoring and training more junior team members on agency processes and overall campaign management. Participate and foster a culture of creative excellence and an innovative approach to problem solving. 

You will:

• Build strong relationships with clients and becoming an essential business partner in helping them to deliver over and above their campaign and marketing objectives.
• Take ownership in leading integrated campaigns and projects from conception to completion, including creative brief writing, budget and timeline management and shoot planning. 
• Manage client expectations of deadlines and cost estimates – within overall management of the client billing process.
• Work with internal stakeholders – Strategy, Creative, Production and Studio to ensure briefs are communicated and understood.
• Continually look to capture campaign learnings, implement improvements and create better outcomes for clients’ work
• Prepare and write original briefs (creative, media and production) with support from strategy, Account Directors/Business Director.
• Provide timely and detailed analysis and reporting on campaigns, in consultation with the client’s media team.
• Be comfortable presenting to clients and promptly collating feedback.
• Ensure that all work produced by the agency is of the highest standard possible and delivers to the required client brief.
• Attend shoots along with the account management and creative team.
• Inspire, motivate and/or engage relevant agency departments to deliver work that consistently exceeds expectations.
• Be an excellent ambassador of our brand, demonstrating our brand values.
• Be supported by senior management to thrive in an environment that’s all about passion, work/life balance and recognition for a job well done.
• Work alongside an Account Manager and supporting the Account Directors and Business Director to take on any new challenges, priding yourself on delivering an array of fast-paced, high-quality communications. 

What does this mean for you? 

There are many things that make The Brand Agency a great place to work, but we think these are worth a special mention:

• Welcoming and flexible work environment. 
• Birthday Leave – a paid day off to celebrate your Birthday each year.
• Loyalty Leave – an additional paid day off each year to celebrate your work anniversary.
• A market-leading Paid Parental Leave scheme.
• Employee Assistance Program access.
• Remote Work Arrangements.
• Flexible Public Holidays.
• Learning opportunities for all employees and room to grow.
• A diverse team of top industry talent, backed by WPP and Ogilvy’s global network and insights. 

The Fine Print: 

To be considered for this role, you must have the right to live and work in New Zealand.

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in Wavemaker to ensure the output is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Wavemakers expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD

PRODUCT

• Runs campaigns end to end
• Follows the Wavemaker planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

#LI-Promoted

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in Wavemaker to ensure the output is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Wavemakers expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD

PRODUCT

• Runs campaigns end to end
• Follows the Wavemaker planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

Your role in a nutshell

The Performance Director provides day-to-day leadership to the activations team, agency client service teams and our clients at WPP Media New Zealand across Digital Planning, Programmatic, Paid Search, Paid Social and Advertising Operations.
You will ensure on-going and timely optimization is delivered whilst constantly looking for opportunities to improve campaign performance. To ensure that we are delivering programmatic excellence for our clients. This position offers significant opportunities to engage with a rapidly evolving digital landscape and foster growth within a dynamic team.

Key Roles and Responsibilities:

Responsible for the delivery of biddable activations, supporting the Group Practices Director to develop a team that is consistently flawless in delivery & accuracy across all aspects.
Ensure adherence to best practices across key platforms (e.g. Google, Meta, TikTok) in all markets
Engage with client teams to prioritise and address opportunities in a timely manner
Assist client teams in identifying and testing new and relevant platform betas
Implement and oversee performance monitoring systems to track progress, identify risks, and formulate mitigation strategies
Be a key POC from MMD team into agency brands
Cultivate a collaborative and high-performing team environment

Core Skills Required:
At least 5 years of experience in digital advertising, with a strong focus on programmatic and paid social
Advanced understanding of the programmatic ecosystem, including Ad Server, DSPs, SSPs, DMPs, and ad verification tools (IAS, DV)
Expertise in planning, activating, and optimising paid social campaigns across key platforms (e.g. Meta, TikTok, LinkedIn, Snapchat), including audience segmentation, creative strategy, and performance analysis
Experience with campaign management tools, audience segmentation, and data visualisation platforms
Proven ability to work with SaaS platforms and automation tools, such as Trade Desk Commerce Connector or similar technologies
Proficiency in financial reporting, data analysis, and advanced Microsoft Excel skills
Excellent communication and stakeholder management skills, with the ability to present complex ideas effectively

In Depth, this role will focus on

Product
Execute supply-side strategies using PubMatic, Index Exchange, and Magnite.
Identify and act on opportunities to improve supply path efficiency and cost-effectiveness.
Partner with product and technology teams to advance automation, integration, and scalability in programmatic workflows.
Benchmark cost and quality internally and collaborate with audit, Group, client, and global/regional agency partners to ensure maximum value extraction and both internal and external benchmarking can be executed effectively.
Stay informed about emerging technologies, regulations, and trends in the New Zealand programmatic marketplace.

Partners
Manage supply-side relationships, including SSPs, ad networks, and publishers, ensuring alignment with campaign and client objectives
Educate and onboard publishers about software and best practices to ensure optimal use and integration
Collaborate with trading desks & agency partners to present SPO strategies that drive business value

Profitability
Oversee and optimise the programmatic sales pipeline using tools like Salesforce and Wrike.
Manage monthly financial processes, including DSP reporting (TTD, DV360), billing queries, and actualisation.
Analyse margin performance across campaigns and identify areas for improvement.
Provide financial and operational insights to inform investment strategies and innovation roadmaps.
As required, responsible for client media audits, media negotiations and billings forecasting, working hand in hand with your key stakeholders to deliver to goals and client KPI’s.

People
Lead, mentor, and develop a high-performing team of programmatic traders and specialists. This includes setting clear performance expectations, providing regular feedback, conducting performance reviews and identifying training needs
Facilitate effective communication between the programmatic team and other internal departments including brand client service teams. Including proactive sharing insights, addressing challenges, and fostering strong working relationships to achieve shared business objectives

Growth & Marketing

Be a positive face of WPP Media at industry events
Collaborate closely with key stakeholders to identify, collate, and showcase examples of great work from within the agency, both internally and externally
Share relevant and insightful commentary internally, for the broader agency

#LI-Promoted

Join us to lead a team at the cutting edge of media investment, where your strategies will make a real impact on global brands.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

The Role

Location: Auckland

We have found a great balance of embracing flexible working whilst also maintaining in-office collaboration with most teams meeting in the office 3 days per week.

• Lead the Charge: You'll guide and inspire a talented team of investment specialists, shaping their careers and fostering a culture of success.
• Craft Killer Strategies: Develop game-changing investment strategies for top-tier clients, using your expertise to deliver market-leading solutions and innovations.
• Negotiate Like a Pro: Drive incredible value by negotiating high-stakes deals and partnerships that deliver outstanding outcomes for our clients.
• Be the Trusted Advisor: Build powerful relationships and become the go-to investment expert for clients, partners, and your internal team.
• Shape the Future of Media: Champion new technologies and innovative products, keeping our agency and clients ahead of the curve in a fast-paced market.

Ideal Skills and Experience

A visionary leader with a flair for negotiation and a passion for people will excel in this dynamic and rewarding role. We’re also looking for;

• A Seasoned Negotiator: You have several years of media investment experience, with a proven track record of securing exceptional results.
• A Confident Voice: You’re a natural presenter who can command a room, lead complex conversations, and inspire confidence in clients and colleagues.
• An Inspiring Leader: You have a passion for mentoring talent and know how to manage a team's workflow to get the best out of everyone.
• Commercially Savvy: You're highly numerate, incredibly organised, and have a deep understanding of the numbers that drive success.
• A Passionate Professional: You live and breathe media and have an infectious enthusiasm that motivates everyone around you.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

Our Commitment 

We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments throughout the process, please collaborate with our hiring team who will be happy to assist.  

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Here, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience! We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions, we encourage all applicants. 

#LI-Promoted

About the Role:

To support the Associate Investment Director and Client Service Teams to deliver gold standard implementation and trading practices.  To build trusted and influential relationships with clients, media, and agency partners. To deliver best practice client service, innovation and market leading work across both offline and digital media. 

Key Responsibilities:

• Media Booking & Administration:

• Accurately input media booking entries into the Pegasus system within 24 hours of confirmation.
• Check proformas against media plans and supplier contracts to ensure accuracy and resolve discrepancies.
• Manage invoice queries and ensure resolution within 5 days

• Supplier Relationship Management:

• Develop and maintain strong relationships with media owners.
• Attend supplier presentations and WIP meetings, actively participating in discussions and providing updates on current or upcoming client activity

• Media Buying:

• Receiving campaign briefs from client service team, interpreting and interrgogating those briefs in order to brief out to media vendors within agreed SLAs
• Evaluating media owner responses and negotiating strong value/best in market pricing based on client budgets
• Preparing recommendations back to client service based on briefed objectives.

• TV Buying :

• CPT setting to deliver better than market pricing and/or achieve cost guarantees
• Buying airtime and ensuring all campaign objectives are met within agreed tolerance thresolds.
• Adhering to budgets as per media plan and ensuring 100% accuracy of buy sheets
• Ongoing monitoring with pre and post analysis of TV campaigns

• Audit management
• Working collaboratively with Associate Investment Director to deliver cost tracking reports as per client requirements
• Attending 3^rd party audit presentations and reviewing results, providing feedback.
• Media recommendations:

• Supporting the Associate Investment Director in preparation of annual trading approach for key clients

• Team management

• Provide training and ongoing support to any direct reports
• Conduct weekly WIPs with direct reports to manage workflow
• Conduct 6 weekly check ins
• Goal setting to hit progession KPIs

• Other Responsibilities:

• Contribute to the development and improvement of internal processes and procedures.
• Stay up-to-date with industry trends and developments to gain knowledge of the media industry.
• Attend all relevant training sessions for media and finance systems
• Update timesheets on a weekly basis

Role Requirements:

• Minimum 4 years experience in an Investment/Trading related role
• Minimum 1 year experience managing junior team members
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficiency with trading tools including TVMAP, ETAM, and Pegasus
• Strong relationship skills, particularly with managing media owner relationships
• Ability to confidently communicate with and present to clients
• Excellent attention to detail and accuracy.
• Ability to work both independently and as part of a team.
• Strong organizational and time management skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Desired Skills and Behavioural qualities:

• Passion for the Industry: A genuine enthusiasm for the media industry, and the craft of media investment.
• Empathy and Consideration: Empathetic and considerate to colleagues and clients, fostering a positive and collaborative work environment.
• Self-Responsibility: Proactive in seeking self-improvement and contributing to the company's success, as well as personal output and productivity.
• Professionalism: Always represent the company in a positive and professional manner, both internally and externally.
• Numeracy and Organization: Highly numerate and organized, with a strong ability to manage data and information effectively.
• Communication: Strong communication skills, both written and verbal, with the ability to articulate ideas clearly and concisely.
• Analytical Judgment: Ability to analyze data, identify trends, and draw meaningful conclusions to inform investment decisions.

#LI-Promoted

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in EMC to ensure the output from EMC is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director / Account Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Essencemediacom’s expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD/BD

PRODUCT

• Runs campaigns end to end
• Follows the Essencemediacom planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

#LI-Promoted