job purpose:

Manager, Operational Excellence Analytics will play a pivotal role in manufacturing operations to advance fairlife’s data driven culture. This role will partner with Operations, Decision Intelligence teams, and the Enterprise Applications team to drive the development, delivery, and adoption of scalable analytics and enterprise solutions across each of the Manufacturing facilities. The Manager will oversee a team of Operations focused analytics professionals responsible for driving a data-driven culture through strategic leadership, technical expertise, and stakeholder engagement. The Manager will collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and drive business improvements within Operations.

responsibilities: 

· Lead the design, development, and deployment of analytics solutions across Operations within fairlife.

· Collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and execution of key projects within Operations.

· Manage and mentor a team of data analysts across each manufacturing location, fostering growth and technical excellence.

· Partner with business leaders to identify opportunities for data-driven decision-making and prioritize analytics initiatives.

· Oversee the creation and maintenance of dashboards, reports, and visualizations that support strategic and operational goals.

· Ensure data integrity, performance optimization, and adherence to reporting standards.

· Partner with Operations teams and the Decision Intelligence teams to develop and deliver an analytics strategy that aligns with broader organizational objectives within the Decision Intelligence framework.

· Drive adoption of analytics tools and platforms, including Power BI, Azure, and Microsoft Fabric.

· Promote a culture of continuous improvement, innovation, and customer service within the data systems and analytics team

skills/qualifications required: 

· 5–8+ years of experience in analytics, data science, or business intelligence, including team leadership.

· Proven ability to translate business needs into scalable technical solutions.

· Strong proficiency in SQL, DAX, and data visualization tools such as Power BI.

· Demonstrated success in creating, publishing, and managing data-driven reports and dashboards.

· Excellent communication and stakeholder management skills.

· Highly detail-oriented, with a strong commitment to data accuracy and quality.

· Self-starter with a growth mindset and a passion for data.

· Comfortable working in ambiguous, fast-paced, and entrepreneurial environments.

· Experience in or supporting manufacturing environments is a plus.

· Bachelor’s degree in analytics, data science, computer science, or a related field.

· Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

food safety requirements:

· Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

· Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.

· Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

· Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

· Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

· Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.

· In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: Coopersville, MI; Goodyear, AZ; or Webster, NY

reports to: Senior Director, Operational Excellence

travel requirements: 25%

exempt/nonexempt: exempt

Your Impact

As a Controllership AI & Automation Intern, you will support targeted AI, analytics, and automation initiatives that improve the speed, quality, and scalability of Controllership processes. You'll be embedded on a scoped workstream for approximately 3 months — partnering with Accounting, IT/Engineering, and other Finance stakeholders to deliver real, measurable results.

This is a hands-on builder role. You'll join meetings with process owners, help map current-state workflows and pain points, contribute to defining requirements, and use AI and automation tools to develop solutions. Depending on the initiative, you may work alongside IT/data teams, enable process owners to build solutions themselves, or get directly hands-on building them with us.

What You'll Do

Reports to: Director, NPI and AI Lead, Chief of Staff

• Support the identification and scoping of AI/automation opportunities within a defined Controllership process area (e.g., Accounting Operations, Revenue Accounting, Financial Reporting, Tax, or Internal Audit)
• Participate in stakeholder meetings to understand current-state workflows, pain points, and requirements — and help translate them into solution options
• Help build documentation that supports SOX/audit readiness: process flows, control mapping, test evidence, and usage guidelines
• Assist with testing, UAT coordination, and rollout support for solutions developed during the engagement
• Present findings, progress, and recommendations to Controllership leadership at the close of your engagement

What Success Looks Like

• You deliver a scoped, working solution (or meaningfully advance one) within your ~3-month engagement — something the team can build on or put into production
• You reduce manual effort or cycle time in at least one targeted workflow, with clear before/after documentation
• Your work is auditable and control-safe
• Process owners and teammates feel equipped to sustain or extend what you built

What You Bring

• Currently pursuing a degree in Finance, Accounting, Computer Science, Data Science, Information Systems, or a related field
• Familiarity with financial accounting concepts (e.g., reconciliations, journal entries, close process, Order-to-Cash or Record-to-Report) and/or hands-on experience with data or AI tools — ideally both
• Comfortable working with structured data; experience with SQL, Python, or Excel is a plus
• Exposure to or genuine curiosity about AI tooling (e.g., Claude, ChatGPT, Copilot, Cursor) and how it can be applied to finance workflows
• Strong communicator who can translate between Finance stakeholders and technical teams
• Able to gather context quickly, work independently within a defined scope, and deliver within a fixed timeline

Bonus Points

• Hands-on experience with LLMs, prompt engineering, or AI workflow tools
• Exposure to ERP or financial close systems (NetSuite, SAP, D365, Oracle, or similar)
• Experience with business intelligence or automation tools (e.g., Power Query, Alteryx, Power Automate)
• Prior internship experience in finance, accounting, or a data/engineering role

Program Details

• Duration: ~3 months
• Engagement type: Project-based, scoped to a specific Controllership AI initiative
• Team: Controllership / Finance, reporting to the Director, Chief of Staff (Controllership)

Your Impact

As our Controllership AI & Automation Transformation Lead, you will lead and deliver targeted AI, analytics, and automation initiatives that improve speed, quality, and scalability of Controllership processes.

You will own discrete projects/workstreams end-to-end, partner closely with Accounting, IT/Engineering, and Internal Audit, and deliver measurable results. This will involve leading meetings with process owners, understanding current state and pain points, defining business requirements, and using AI and automation tools to develop solutions. The outcome will involve working with IT/data teams, enabling the process owner to learn and build solutions themselves and/or you being hands on building solutions yourself.

What You’ll Do

Location: Boston MA (flexible for other Axon hubs)
Reports to: Director, Chief of Staff (Controllership)

• Define the AI transformation roadmap for Controllership.
• Identify and prioritize high-value automation/AI opportunities across Controllership processes (Accounting Operations, Tax, Financial Reporting, Internal Audit, Revenue Accounting, New Product Introduction).
• Define project scope, requirements, and success metrics; build ROI cases (hours saved, cycle-time reduction, error-rate reduction, rework avoided).
• Partner with Finance Systems / IT / Engineering to deliver solutions using automation, analytics, and AI/LLM-enabled tooling (e.g., workflow automation, controlled LLM assistance for drafting/analysis, intelligent triage).
• Build and validate analytics (e.g., SQL-based checks, reconciliation logic, KPI dashboards) to ensure outputs are accurate, explainable, and auditable.
• Present transformation outcomes to leadership and executive stakeholders.
• Drive project execution: timelines, risks, dependencies, stakeholder updates, UAT coordination, rollout planning, and post-launch stabilization.
• Serve as internal advisor on AI governance and adoption.
• Create documentation that supports SOX/audit readiness (process flows, control mapping, test evidence, governance & usage guidelines).
• Support change management: training, playbooks, and adoption monitoring to ensure solutions are used and sustained.
• Stay current on AI capabilities and tooling (including developer/productivity tools such as Cursor) and propose pragmatic pilots that improve finance outcomes.

What Success Looks Like

• Build and deliver a combination of high impact solutions (2–4 larger production-grade improvements per year) and play an integral role in enabling others to build dozens of other smaller improvements across core Controllership processes.
• Reduction of manual effort in a targeted process by 15–40% (or a defined hours/month goal) while maintaining or improving control quality.
• Improve close readiness for scoped areas (e.g., fewer late adjustments, fewer deal-review escalations, reduced cycle time for a defined workflow).
• Zero high-severity audit/control findings attributable to the implemented automation/AI workflow.

What You Bring

• 6+ years experience delivering measurable business results through data analytics, automation, and/or process transformation in Finance, Accounting, RevOps, or adjacent functions.
• Strong analytical skills (e.g., Python, SQL preferred) and experience using business intelligence tools (e.g., Alteryx, Power Query).
• Experience using AI tooling (e.g., Cursor, Claude, ChatGPT) to generate solutions to solve Accounting/Finance related problems.
• Strong knowledge of data governance.
• Working knowledge of accounting processes (Order-to-Cash, Procure-to-Pay, Record-to-Report) and the ability to partner effectively with Controllership stakeholders across those domains; quickly understand current state and pain points, and translate them into clear business requirements and solution options; experience supporting Revenue Accounting (ASC 606) strongly preferred.
• Demonstrated project/program management capability: scoping, planning, execution, stakeholder alignment, and delivery.
• Excellent written and verbal communication; can translate between Finance, technical teams, and business partners.
• Sound judgment around governance, risk, and controls when introducing automation/AI.
• Experience with Salesforce, D365, Microsoft Power Platform, or similar finance/CRM ecosystems.
• Hands-on experience implementing LLM-supported workflows (prompt/playbooks, guardrails, evaluation, adoption measurement).
• Experience in high-growth, hardware+software, or multi-element arrangement environments.
• Experience in a role that required rapid context-gathering in stakeholder meetings and guiding non-technical teams to technical solutions.
• CPA or equivalent; BS in Accounting/Finance or related field is a plus.

Work Location

This role is based from any of our US offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Home Support Coordinator, Utilities 

Location: Phoenix, AZ (Tempe office)
Schedule: Full-time, in-office

About Opendoor

At Opendoor, we’re on a mission to simplify the process of buying and selling homes by making it easier, faster, and more cost-effective for our customers.We operate in a high-velocity, metrics-driven environment where quality, speed, and cost all matter, and we continuously improve the systems and processes that power our operations.

About the role

The Operations Associate will be a key operator in our Central Operations ecosystem, owning day-to-day execution and continuous improvement across multiple medium-sized initiatives at once.You will learn our tools and workflows quickly, optimize processes and systems at the lowest sustainable cost basis, and ensure work is delivered on time with high accuracy. This role is ideal for a self-starter who is comfortable in the details, enjoys working with data, and can pivot seamlessly as priorities shift.

What you’ll do

• Own end-to-end execution for a portfolio of medium-sized operational workstreams, keeping each on track against clear SLAs, milestones, and deadlines.

• Map, document, and continuously improve processes to reduce cycle time, error rates, and unit cost while maintaining or raising quality.

• Build, maintain, and refine trackers and dashboards in Google Sheets to monitor speed, accuracy, volume, and cost metrics; surface trends and recommend changes based on data.

• Use tools such as Atlassian (Jira/Confluence), Salesforce, and internal systems to manage work intake, ticket routing, and status updates across teams.

• Apply AI tools (e.g., ChatGPT, Claude, Gemini, Copilot) to draft SOPs, summarize complex cases, generate analyses, and automate repetitive tasks wherever possible.

• Partner with Accounts Payable and Finance to support invoice processing, reconciliations, spend tracking, and vendor issue resolution; flag anomalies and help drive down cost per transaction.

• Support partnership efforts by helping evaluate and onboard vendors/partners, track performance and SLAs, and coordinate the operational side of new or expanded partnerships.

• Compile, analyze, and communicate quantitative and qualitative metrics on speed, accuracy, and cost for your programs; contribute to root-cause analysis and continuous improvement plans.\

• Create and maintain clear, current documentation (process maps, SOPs, playbooks, runbooks) so others can execute consistently and at scale.

Skills & experience

• 2+ years of experience in operations, business operations, strategy & operations, or a similar execution-focused role in a tech-enabled, services, or financial operations environment.

• Demonstrated history of improving a process using data (e.g., building a tracker, tightening SLAs, reducing error rates, or lowering cost per transaction).

• Strong proficiency in Google Sheets or Excel (e.g., pivot tables, lookup functions, filters) and comfort working with large data sets to drive decisions.

• Experience working with productivity and workflow tools such as Atlassian (Jira/Confluence), Salesforce, or similar CRM/case-management platforms.

• Hands-on experience using AI tools in your day-to-day work (for example: creating prompts, building small automations or copilots, or using AI to summarize, QA, or generate content).

• Proven ability to manage multiple medium-sized initiatives at once, prioritize effectively, and consistently hit deadlines in a fast-paced, ambiguous environment.

• Excellent written and verbal communication skills; able to translate complex operational issues into clear, concise updates for stakeholders.

• Must be able to work from Opendoor’s Phoenix office (PHX) on a full-time, in-office basis.

Preferred qualifications

• Experience in residential real estate, proptech, or adjacent industries (e.g., title/escrow, mortgage, home services).

• Experience in Accounts Payable, invoice processing, or financial operations supporting high-volume transactions.

• Experience brokering or supporting partnership/vendor deals, including tracking performance, pricing, and compliance against agreed terms.

• Familiarity with basic KPI design and reporting (e.g., SLA adherence, turnaround time, error rate, cost per unit) and/or comfort using BI tools in addition to Sheets.

• Exposure to process-improvement methodologies (Lean, Six Sigma, continuous improvement) and enthusiasm for building scalable, AI-first workflows.

Compensation:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay for this position is $65,000 annually. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific hourly range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.