Job Summary:

As a Field Technician I, you will play a crucial role in ensuring seamless communication services for our customers by performing installations, fusion splicing, network maintenance, and supporting the repair process. In the role of the Field Technician I, you will diagnose and address technical issues within the network or at a customer’s home with occasional assistants, all while delivering outstanding customer service. This role provides an exciting chance to cultivate your abilities in a swiftly changing industry and to make a valuable contribution to our mission of enhancing communication infrastructure for communities in underserved urban and suburban areas. This position will be reporting to the Technician Manager.

Location:

• The role will be based in:
• Mesa, AZ - In Person

Employment Classification:

• Non-Exempt: Regular, Full-time

Supervisory Responsibilities:

• None

Duties / Responsibilities:

• Assist with network maintenance and equipment turn up as needed including putting generators at the huts.
• Able to complete 4 or more installations or trouble tickets per day
  • Communicate effectively with customers
  • Maintain proper work cleanliness, attic safety, drilling safety, & proper wall drops
  • Provision, install and trouble shoot internet, VoIP, IPTV services
  • NID Placement, Non-buried Drop Placement, Cross Connect Work
  • Perform fusion splicing of fiber drop cables at customer premises, ensuring proper fiber preparation and splice enclosure management
  • Record customer, light levels, OTDR readings, internet speed readings
  • Maintain <10% Error Rate within 7 days
  • Maintain >4.0 Star Rating

Education and / or Experience:

• HS Diploma or GED. If not applicable, must meet required number of years of experience
• Minimum of 1-year experience in a technical support role or related field

Required Skills / Abilities:

• A valid driver’s license to operate a company vehicle
• Familiarize with routing, switching, and fiber optic transmission/equipment basics
• Perform basic troubleshooting with tools such as OTDR, PON power meter, and VFLs
• Understand outdoor engineering prints of network layout
• Learn the basics of fusion splicing, including preparing fibers for splicing and managing splice closures
• Strong communication skills, problem-solving abilities, and customer service orientation

Physical Requirements:

Definitions:

Continuously: 6-8 hours in an 8-hour day or 60 times per hour

Frequently: 3-6 hours in an 8-hour day or up to 12-60 times per hour

Occasionally: up to 3 hours in an 8-hour day or 1-12 times per hour

Never: No physical requirement

In a typical work day, the employee will be required to:

• Sit: Occasionally
• Stand: Continuously
• Walk: Continuously
• Keyboarding: Occasionally
• Fine manipulation: Frequently
• Lift: Will require capability to lift up to 40 pounds.
• Carry: Will require capability to carry up to 20 pounds.
• Travel: Ability to travel approximately 10% of the time.
• Work Environment: Work is conducted outdoors on job sites, including residential areas and commercial buildings. Technicians may be exposed to various outdoor weather conditions including rain, heat, or cold. Occasional indoor work may be required.

What’s in it for you:

We truly value our employees and put their well-being first! Here we provide the following:

• Medical and Dental Plan
• Vision Plan
• PTO
• 401(K) with company match
• Collegial environment of talented professionals
• Growing and well-funded company

About Us: Ubiquity invests in, develops, and manages digital communications infrastructure throughout the United States. Ubiquity partners with ISPs, wireless carriers, utilities, and municipalities to deliver connectivity and sustainability solutions in underserved communities. Ubiquity’s mission focuses on providing customer choice and spurring competition, both essential components of empowering communities for the future.

Ubiquity is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ubiquity does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

We are currently seeking experienced Electrical Workers to perform all aspects of installation, alteration, demolition, maintenance and repair of electrical systems within the electrical construction industry.  Our Electrical Workers are the foundation of our organization and drive the success of Corbins!

Responsibilities

• Execute a variety of electrical tasks by referencing maps, instructional manuals, specifications, field sketches, and blueprints
• Perform the basic tasks of material handling, jobsite housekeeping, and general labor
• Reference blueprints to perform basic and large wire terminations, wire-pulling procedures, terminate panels, motors, controls, and transformers
• Communicate professionally with customers so work is to their requirements
• Assist with general site preparation and clean up
• Remain up to date on Code requirements, hardware options, and industry best practices
• Support a safety-first culture and lead by example

Qualifications

• Working knowledge of the construction process
• Dependable with quick response to management direction
• Self-motivated to provide a high-quality work product
• Professional verbal and written communication skills
• Strong attention to detail
• 1 - 5 years of electrical construction experience
• HS Diploma or equivalent
• Wear personal tool belt at all times on the jobsite
• Able to lifting 50 pounds, unassisted, frequently throughout the day  
• Ability to climb up and down a ladder safely
• Able to completing a full day’s assignments involving one or more of the following: bending, stooping, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching over head, and repetitive use of arms, hands, and fingers
• Able to dig trenches and excavations, either by use of hand tools or power equipment
• Able to safely operate two-handed tools/equipment such as cable cutters, hammer drills, compression tools, and jack hammers
• Access all levels of jobsite work area even if the only means of access is by O.S.H.A. approved site construction ladder or stairs still under construction, but acceptable for use
• Able to work a 40 hour work week, with overtime and off-hour shifts as required
• Good hearing and vision, normal or corrected
• Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on job location
• Able to work from various heights via ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms and areas
• Able to work in and around restricted/confined spaces such as; manholes, utility tunnels, crawl spaces, attics, clean rooms, and raised metal floors

**An OSHA-10 card is required for this role. Don’t have one? Don’t worry we will provide you with training at zero cost to you.**

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)