At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

About the Role

We’re looking for a Senior Infrastructure Engineer to improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.

• Location: Remote-first (Argentina)
• Permanent, full-time employee (this is not a contractor position)
• Application Information:
  • Application deadline: applications accepted on an ongoing basis until position is closed and filled
  • This posting is for a new position.

As an Senior Infrastructure Engineer you will:

• Own and evolve the cloud substrate that Webflow's product and engineering teams depend on, including our compute layer, EKS fleet, networking, and cloud operations across AWS and GCP.
• Design and maintain the networking fabric that connects Webflow's services, ensuring reliability, security, and scalability across our cloud environments.
• Build and enforce guardrails around IAM, SCPs, and scoping permissions that keep infrastructure secure and auditable without slowing engineers down.
• Drive FinOps across Webflow's cloud footprint, owning cost attribution, right-sizing recommendations, and surfacing waste before it becomes a problem.
• Partner with Infra teams on instance type selection, capacity planning, and right-sizing decisions that impact application performance.
• Build and maintain AI-powered automation that improves how we manage cloud infrastructure, from policy-as-code and drift detection to LLM-assisted runbook generation.
• Help define the culture of this growing team as it expands its international presence.

About you 

You’ll thrive as a Senior Infrastructure Engineer if you:

• Have a background as an infrastructure or cloud engineer with an enthusiasm for automation and code, or a background as a software engineer with deep enthusiasm for cloud infrastructure and distributed systems.
• Have 5+ years of experience owning and operating cloud infrastructure in a customer-facing environment that allows for little to no downtime.
• Have deep hands-on experience with AWS and a strong opinion on what good cloud operations look like.
• Have experience managing Kubernetes clusters at scale, including upgrades, node group management, autoscaling, and cluster add-on lifecycle.
• Have experience with infrastructure-as-code tools like Pulumi or Terraform, and a strong preference for changes made through code, not consoles.
• Have experience navigating multi-region or multi-cloud environments on AWS or GCP.
• Stay curious and open to growth, demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

It would be a bonus if you had even one of the following:

• Experience with Karpenter, cluster autoscaler, or other Kubernetes-native scaling tooling.
• Experience with GCP infrastructure alongside AWS in a multi-cloud environment.
• Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
• Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
  
  

You Are:

• Collaborative: You possess a collaborative spirit, thriving when working with both your immediate team and cross-functional partners.
• Strategic thinker: You're a strategic thinker, adept at defining clear business needs and evaluating solutions to make informed build-versus-buy decisions.
• Comfortable with ambiguity: You navigate ambiguous situations with ease, gathering data and making progress even with incomplete information or unclear requirements.

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. 
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice. 

About the job

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What You’ll Be Doing

This is a customer-facing Premium Services role that combines deep, hands-on Ceph architecture and administration with the high-touch, outcome-driven approach of a Senior Designated Services Engineer (DSE). You will be the primary Ceph subject matter expert for assigned strategic customers and internal initiatives, owning the design, deployment, lifecycle operations, and performance of Ceph-based object storage environments. In parallel, you will play a key role in ensuring WEKA's Customer Success, contributing to our five-star Gartner reviews. You will work with cutting-edge technologies and top-tier customers, providing technical expertise and strengthening customer relationships.

Collaborating closely with Account Teams, you will gain deep insight into customers' business requirements, technical needs, and system environments. Your role involves resolving technical issues, bridging gaps between customers and Engineering, and ensuring the highest level of service.

Ceph Architecture & Operations

• Architect, deploy, and operate large-scale production Ceph clusters supporting S3 with an emphasis on availability, performance, and operational simplicity.
• Own cluster lifecycle activities: upgrades, patching, configuration management, routine health checks, and proactive risk remediation.
• Troubleshoot complex issues across the Ceph stack, lead incident response and root-cause analysis.
• Establish and maintain runbooks, operational best practices, and customer-facing documentation; drive continuous improvement in reliability, observability, and automation.
• Partner with customer teams on security and compliance requirements
• Advise on hardware and topology choices to meet workload requirements.

Designated Services Engineering 

• Serve as the primary technical liaison between customers and WEKA Engineering/Product to address feature gaps, reliability concerns, and documentation improvements.
• Own, track, and document customer issues via the ticketing system; drive issues to resolution with clear, timely communication and executive-ready updates when needed.
• Proactively monitor customer environments (Ceph and WEKA) using observability and remote monitoring tools to identify and remediate risks before they impact production.
• Support account teams (Customer Success, Sales Engineering, Partners/Resellers) with deep technical expertise and credibility in front of senior customer stakeholders.
• Contribute to knowledge sharing through internal and customer-facing documentation (FAQs, KB articles, runbooks) and repeatable troubleshooting playbooks.
• Manage multiple engagements and cases concurrently, balancing urgency, impact, and long-term customer outcomes.
• Participate in on-call and follow-the-sun support rotations as required; work occasional alternative hours (nights/weekends/holidays) and travel as needed.

Learning & Growth at WEKA

• Ramp on WEKA’s architecture, tooling, and support model, and progressively take ownership of designated services engagements beyond Ceph.
• Develop deeper expertise in S3-compatible object storage concepts and ecosystems (clients, load balancing, performance testing, multi-tenancy), with mentorship from WEKA SMEs.
• Partner with internal teams to improve product supportability and operational excellence for object-storage use cases.

Requirements

We’re looking for a senior, customer-facing engineer who can lead Ceph architecture and operations today, and who is excited to grow into a broader object-storage and WEKA role.

• 10+ years in customer-facing technical roles solving complex enterprise infrastructure issues.
• 5+ years of hands-on Ceph experience in production: cluster design, deployment, upgrades, and day-2 operations.
• Strong understanding of Ceph internals and operational mechanics: MON quorum, MGR active/standby, OSD behavior, CRUSH and CRUSH maps, pools and placement groups (PGs), recovery/backfill and rebalancing.
• Experience operating large-scale (multi-PB) Ceph environments and navigating the operational challenges of fleet size, PG scaling, and long-running recovery events.
• Practical experience with Ceph RGW and S3 concepts (buckets, users/tenants, load balancing, scaling patterns, performance troubleshooting).
• Expertise in Linux/Unix administration in multi-platform, distributed environments.
• Strong troubleshooting skills across hardware, OS, networking, and distributed storage layers (including diagnosing performance bottlenecks and failure scenarios).
• Deep understanding of networking (Infiniband, Ethernet, DPDK, UCX), cloud computing, and distributed storage.
• Experience with observability and monitoring stacks (Prometheus/Grafana and common log/metrics tooling).
• Proficiency in Python and/or Bash; comfort building automation for monitoring, diagnostics, and repeatable operational tasks.
• Excellent written and verbal communication skills, with the ability to explain complex technical topics to both technical and non-technical stakeholders.

It’s Nice If You Have

• Experience with Kubernetes/Containers and/or cloud platforms (AWS, Azure, OCI, GCP) in storage-heavy environments.
• Familiarity with Jira, Confluence, Slack, and collaborating across Support, Engineering, and Product teams.
• Experience supporting HPC or AI/ML infrastructure (GPU clusters, high-throughput networking, performance benchmarking).
• Experience with infrastructure-as-code or config management (Ansible, Terraform, etc.).
• Strong technical writing skills and a habit of creating reusable runbooks and playbooks.

What Success Looks Like

• Customers view you as a trusted technical leader for Ceph and object storage, and they proactively engage you for architectural guidance and operational reviews.
• You can independently assess Ceph cluster health, identify risk, and lead remediation plans that improve availability and performance.
• You deliver consistent, high-quality customer communications and drive issues to resolution while partnering effectively with internal teams (CS, Product and Engineering).
• You build durable artifacts (runbooks, dashboards, automation, postmortems) that raise the operational maturity of customer environments and WEKA’s supportability.
• You ramp quickly on WEKA’s products and processes and expand your ownership beyond Ceph into broader designated services engagements.

The WEKA Way

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.