Where you will work: This position offers a hybrid work option up to 50% remote and is open to the Fond du Lac, WI; Sun Prairie, WI; Janesville, WI; Onalaska, WI; Mankato, MN office locations.

The contributions you will make: This position researches the history of property, evaluating and issuing title insurance commitments in accordance with the appropriate state requirements. Prepares reports outlining restrictions and actions required to clear real estate titles by investigating and examining public and private records. Ensures documentation follows legal requirements, internal policies/procedures and organization’s security lien position. Works closely with internal team to respond to title questions and problems that may prevent a clear title. Keeps abreast of industry trends and developments through training.

A typical day: 

• Searches, analyzes, and examines public records related to property being searched in applicable counties and systems. Analyzes legal description(s) and verifies accuracy and discrepancies and boundaries.
• Reviews plats/surveys and makes title requirement determination that pertain to the property being searched.
• Accesses and reviews if liens and judgments exist by evaluating public records, county court records, property tax records, and other relevant documents related to the property and titleholders’ names.
• Creates title commitments, policies, report of title and real estate transactional documents based on state statues and title industry standards. 
• Reviews, analyzes and marks up title commitment(s) to insure lenders lien position.
• Collaborates with Title Underwriters to determine requirement and/or exceptions in issuance of title policy.
• Prepares search/examination sheet, title commitments, policies and report of title received from organizational workflow.
• Supports internal team members in review of title issues and collaborates with the title underwriter to find resolution.     
• Issues the final title policy by confirming a clear title through the review of recorded documents that adhere to underwriting standards and organizational policy.
• Completes Loan Certifications.
• Reviews the title application to ensure accurate information is placed within the title production software, follows up on additional information as needed. 
• Requests and monitors title search orders with external vendors.
• Provides exceptional service and communication to the parties involved in the loan transaction via phone, email or face to face that aligns with the mission and vision of the organization.  Responds to requests in a timely and appropriate manner.
• Collaborates with internal and external clients to obtain or review necessary documents, ensuring all title issues are handled in accordance with policies and procedures. 
• Regularly communicates as the subject matter expert with internal clients to address questions and provide guidance for resolving title issues.
• Produces, monitors and updates periodic and monthly reports, including but not limited to reporting of premiums to title underwriters; escrow balances and payment for online county access; loan certification report; outstanding title policy report, etc.
• Identifies and addresses any duplicate order requests.
• Stays current with industry trends and procedures by attending conferences and training events hosted by industry leaders and title underwriters. 
• May engage within workgroups and projects connected to the business. 
• Completes required training and participates in development opportunities.

The skills and experience we prefer you have: 

• Associate’s degree in business administration, legal, finance or related field; related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Related title or legal experience preferred.
• Ability to obtain Title Insurance Producer License (MN), Title License (WI) or Title Industry Designation (IL) within 6 months of hire date into position.
• General knowledge of real estate laws (Illinois, Minnesota, Wisconsin) including title insurance endorsements, regulatory statutes and requirements.
• Experience with gathering information from local and state government agencies.
• General understanding of real estate mapping/plats and interpreting legal descriptions.
• Background in agriculture preferred.
• Ability to adapt to changing circumstances
• Knowledge of courthouse online systems and practices.
• Strong analytical skills with attention to detail and accuracy.
• Skill in collection and processing detailed information in an accurate and thorough manner, attention to detail.
• Effective interpersonal, communication, organizational and time management skills.
• High level of integrity.
• Solid computer skills including MS Office applications (Word, Excel, Outlook, Adobe, etc.), organizational databases and industry software.
• Ability to complete moderately complex online or in person real estate record searches.

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

Joining the Blueprint Title Team at PLACE

Blueprint Title is dedicated to providing a world-class closing experience that makes it the no-brainer title partner for all agents within the larger PLACE ecosystem. We are a fast-growing, technology-driven title company that fully embraces the PLACE team values: Grit, Results, Only Leaders, Wealth, Teamwork, and Humility.

As part of the PLACE family, you will be joining a unified team committed to empowering top real estate professionals and ensuring an exceptional experience for every client. The Escrow Officer is a pivotal role focused on providing a seamless and secure closing experience for all.

About the Role:

At Blueprint, Escrow Officers are more than transaction managers, they are trusted partners to real estate agents and their clients. This is a highly collaborative, team‑based role focused on delivering an exceptional closing experience while navigating complex, high‑volume pipelines across multiple markets.

As an Escrow Officer, you will own your files end‑to‑end while working closely with internal partners across title, operations, and client engagement to move transactions forward smoothly. You’ll be expected to think critically, solve problems quickly, and escalate issues with sound judgment, always with the client and agent experience top of mind.

The ideal candidate thrives in a fast‑paced, multi‑market environment, works independently without losing sight of the bigger team, and brings strong organizational systems to stay ahead of their pipeline. You are proactive, detail‑oriented, and calm under pressure, with the ability to balance precision and urgency while delivering best‑in‑class service.

This role is ideal for someone who takes pride in ownership, enjoys collaborating across departments, and wants to help modernize the real estate closing experience through technology, transparency, and thoughtful communication.

What You’ll Do

File & Transaction Management

• Oversee all title and escrow work for residential transactions in your assigned market(s)
• Manage a high‑volume pipeline of files from opening through disbursement using internal reporting and analytics
• Verify title clearance and readiness of files prior to closing
• Review closing documents before and after signing to ensure accuracy, completeness, and compliance
• Prepare settlement statements (CDs / ALTA / HUD) and balance closing figures and funds
• Create disbursement packages and prepare files for timely funding

Client & Agent Experience

• Serve as the primary point of contact for real estate agents and key stakeholders on assigned files
• Proactively communicate status updates, timelines, and next steps to ensure a smooth and predictable closing experience
• Provide clear, timely, and professional responses to questions from agents, clients, lenders, and internal teams
• Anticipate issues before they escalate and manage client expectations with confidence and transparency

Problem Solving & Escalations

• Act as the lead problem solver for file‑level issues, title defects, and closing challenges
• Exercise sound judgment when triaging and escalating issues to the appropriate internal partners
• Collaborate with support teams to resolve title defects, documentation issues, and entity review questions efficiently
• Apply critical thinking to unique transaction scenarios across multiple markets

Collaboration & Teamwork

• Partner closely with operations, title, client engagement, and notary coordination teams to move files forward
• Manage assigned tasking for yourself and your support team
• Step in to assist teammates when needed, even outside of your immediate scope
• Contribute to a culture of accountability, ownership, and continuous improvement

Closings & Compliance

• Prepare transfer deeds where permitted by state regulations
• Coordinate and support mobile notary closings
• Ensure compliance with all applicable regulations, including TRID, CFPB, RESPA, and state‑specific requirements
• Stay current on regulatory and industry changes impacting escrow and title operations

What We’re Looking For

Experience & Credentials

• 5+ years of experience conducting residential escrow closings (multi‑state experience preferred)
• Experience managing files independently from opening through closing
• Active Escrow License / Title Producer License (or willingness to obtain, as required by your market)
• Must reside in the state of Alaska

Skills & Strengths

• Exceptional customer service skills with a strong track record of positive agent and client feedback
• Strong problem‑solving and critical‑thinking abilities, especially under time pressure
• Highly organized, with personal systems to manage competing priorities and high transaction volume
• Excellent attention to detail and commitment to accuracy
• Clear, professional written and verbal communication skills

Ways of Working

• Comfortable working independently while remaining deeply collaborative
• Proactive and self‑directed in identifying risks, next steps, and solutions
• Flexible and team‑oriented; willing to jump in where help is needed
• Adaptable and energized by change, growth, and evolving processes
• Tech‑savvy and eager to leverage tools and systems to work more efficiently

Bonus (Nice to Have)

• Experience supporting high‑volume real estate agent teams or brokerage partners
• Exposure to builder, investor, or portfolio‑style closings
• Prior involvement in process improvement or workflow optimization
• Experience with: Qualia, G-Suite, ZenDesk, and Slack

Why Blueprint

Blueprint is reimagining the real estate closing experience with better technology, smarter processes, and a relentless focus on service. We’re a fast‑growing, collaborative team that values ownership, curiosity, and kindness. If you’re excited to grow your career, make an impact, and help modernize an industry that’s overdue for change, we’d love to meet you.