Harris Freeman Company

• Location: Moorestown, New Jersey
• Position: Full-time and Onsite  

Company Overview

Harris Freeman 1981, operates a fast-paced distribution and logistics operation dedicated to getting products to customers accurately, safely, and on time. We rely on a strong warehouse team to keep inventory moving efficiently and to maintain the high service standards our customers expect. Our website:  https://harrisfreeman.com/ 

Position Summary

The Warehouse Manager is responsible for the day-to-day operation of the warehouse and distribution center, including receiving, storage, inventory control, order fulfillment, and shipping. This role leads warehouse staff, enforces safety and quality standards, manages performance against key operational metrics, and drives continuous improvement across warehouse processes. The ideal candidate is a hands-on leader who combines strong organizational skills with the ability to manage people, processes, and technology in a fast-paced environment.

Key Responsibilities

• Oversee daily warehouse operations, including receiving, put-away, storage, order picking, cycle counts, packing, and shipping.
• Oversight of warehouse supervisors, forklift operators, pickers/packers, and general labor staff.
• Monitor and approve attendance records of employees including time off, overtime, vacation, lateness, etc.
• Develop, implement, and enforce standard operating procedures (SOPs) to maximize efficiency, accuracy, and safety.
• Manage inventory levels and accuracy; oversee cycle counts and physical inventories. Resolves discrepancies.
• Ensure customer orders are fulfilled accurately and on time, meeting Customer service level agreements (SLAs).
• Coordinates carrier pickup and receiving scheduling.
• Works with purchasing, sales, and customer service teams to ensure smooth flow of goods.
• Utilize the warehouse management system (WMS) and related technology including barcode scanning equipment to optimize productivity, execute tasks and monitor all aspects of warehouse operations.
• Establish and monitor key performance indicators (KPIs), such as order accuracy, on-time shipping, labor productivity, and cost per unit.
• Enforce OSHA and company safety regulations; lead safety training, inspections, and incident investigations.
• Manage the warehouse operating budget, including labor, equipment maintenance, and supplies.
• Oversee maintenance and safe operation of warehouse equipment (forklifts, pallet jacks, handheld scanners, label and document printers, etc.) and facility upkeep.
• Evaluate staff performance, provide coaching and feedback, and address performance or disciplinary issues.
• Plan staffing and process adjustments to accommodate seasonal or demand fluctuations. Hires temporary labor when required to meet excessive demand.
• Ensure compliance with company policies and applicable local, state, and federal regulations.
• Identify and lead continuous improvement and lean initiatives to reduce costs and improve efficiency.
• Prepares and maintains all shipping and receiving documentation.
• Manages the receipt of international inbound containers and truck shipments from suppliers. Ensures adequate labor is provided to unload, palletize and put away incoming goods in a timely and organized fashion.
• Ensures customer compliance labels are generated and affixed to product/pallets as required.
• Rework Area oversight- Used to rework customer returns, process sample orders, kit building, etc.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred; equivalent work experience will be considered.
• Minimum 5 years of experience in warehouse or distribution operations, including at least 2-3 years in a supervisory or management role.
• Strong working knowledge of warehouse management systems (WMS), inventory control practices, and logistics/distribution operations.
• Demonstrated leadership ability with experience managing and developing hourly and supervisory staff.
• Excellent organizational, problem-solving, and time-management skills.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and warehouse/inventory management software.
• Forklift certification required, or ability to obtain certification within 30 days of hire.
• Working knowledge of OSHA regulations and warehouse safety best practices.
• Ability to thrive in a fast-paced environment while managing multiple priorities and deadlines.

Physical Demands & Work Environment

• Ability to lift and carry up to 50 lbs. on a regular basis.
• Ability to stand, walk, bend, reach, and climb for extended periods throughout a shift.
• Ability to operate warehouse equipment (forklift, pallet jack, handheld scanners, desktop PC and Label Printers) as needed.
• Work is performed in a warehouse environment with exposure to variable temperatures, noise, and dust.
• May require occasional evening, weekend, or holiday hours based on business needs and seasonal volume.