Description of the responsibilities:
This role will be responsible in supporting line processes by filling in or “flexing” to stations as needed/assigned to cover such instances as staff absences. The Utility Operators is also responsible for providing training of newly hired and existing employees to support their respective area. The Utility Operators is expected to have a mastery of all current relevant work instructions (WI) and to be able to effectively teach/train, using hands on methods, to ensure understanding and compliance per dedicated area. Utility Operators are also responsible to audit process accuracy, quality, and time standards in an effort to service the customer and Company better.

In addition to their primary position, Utility Operator(s) will:

• Educate operators on how to properly understand and execute WI’s and deviations to meet product quality, productivity, and compliance goals.

• Suggest edits to WI’s as appropriate to keep documents correct, accurate, and create best practices.

• Support engineering, R&D initiatives, and new product introduction (NPI).

• Support their respective area with process audits, structured follow-up, and continuous training to ensure operator understanding/compliance.

• Other duties as assigned.

To be eligible, employees must demonstrate and maintain the following competencies:

• Effectively train individuals on the operations of the respective area per WI’s so the individual can meet compliance requirements.

• Work effectively with team members to gain trust, support teamwork and common goals, and create a culture and desire to push for high standards of compliance and product quality.

• Lead by example by following documented guidelines, procedures and processes.

• Be flexible to change, multi-task, and complete job functions.

• Be prepared to step in to assigned role and perform at expected levels for speed and quality

• Actively seek opportunities to learn or help.

• Ablet to read, write and speak English fluently.

• Attention to detail and ability to work with a sense of urgency.