Jobs Companies SuperStaff Title Processor/Transaction Coordinator (Real Estate)

About this Title Processor/Transaction Coordinator (Real Estate) role at SuperStaff

SuperStaff · Remote · Angeles, Pampanga, Philippines

We are seeking an experienced and detail-oriented Title Processor / Transaction Coordinator to join our growing Title Operations team. The Processor plays a critical role in moving real estate transactions from file opening to clear-to-close by coordinating title requirements, payoffs, lender conditions, and all necessary documentation.

Responsibilities

  • Review title commitments, requirements, and exceptions for accuracy and completeness.
  • Identify and resolve title issues, including liens, judgments, ownership discrepancies, and legal description concerns.
  • Coordinate and track mortgage and HELOC payoff requests.
  • Manage HOA and condominium estoppels, including assessments, fees, and violations.
  • Serve as the primary point of contact for lenders, agents, buyers, and sellers throughout the transaction process.
  • Monitor loan status, underwriting milestones, and clear-to-close timelines.
  • Maintain accurate file information in Qualia, including financials, contacts, and property details.
  • Communicate transaction updates and outstanding requirements to all parties.
  • Ensure all title, lender, and settlement conditions are satisfied before closing.
  • Coordinate file handoff to the closer and support a seamless closing experience.
  • Create and manage follow-up tasks to ensure deadlines and requirements are met.

Requirements

  • Previous experience in title, escrow, mortgage processing, or real estate transaction coordination required.
  • Experience using Qualia or similar title production software preferred.
  • Knowledge of Florida title and real estate closing procedures preferred.
  • Strong understanding of title commitments, payoffs, lender requirements, and settlement processes.
  • Excellent organizational and time-management skills.
  • Strong communication and customer service abilities.
  • Ability to prioritize multiple files and meet strict deadlines.
  • Proficiency in Microsoft Office and business software applications.

Skills & Competencies

  • Attention to detail and accuracy
  • Problem-solving and critical thinking
  • Strong written and verbal communication
  • Time management and multitasking
  • Customer service and relationship management
  • Ability to work independently and collaboratively
  • Sense of urgency and follow-through

Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • Night Differential Pay
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learnings
  • Equipment provided by the company
  • Permanent WFH (Mondays to Fridays, fixed weekends off)
  • PHP 58,000 to 62,500 all in
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About SuperStaff

SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.

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