Jobs Companies Oxylabs Technical Customer Support Specialist (Day Shift)

About this Technical Customer Support Specialist (Day Shift) role at Oxylabs

Oxylabs · Hybrid · Vilnius
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. 

What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.

Ever-growing and ultra-ambitious team is looking for a person who could give a hand on working with excellent customer service for Oxylabs. As a company, we grow at a super fast pace, thus excellent customer service becomes a key element. If you see yourself as an ambitious team player when it comes to serving the customer queries - join us! You will find a lot of like-minded colleagues!

Your day-to-day:

  • Give joy to our customers by solving their queries via live chat and email;
  • Ensure excellent customer experience;
  • Answer customers’ queries & provide reliable information;
  • Interpret and finetune the customer success process & performance;
  • Work alongside techies to understand IT business logic;
  • Build and develop customer relationships that will turn clients into advocates.
  • Your skills & experience:

  • Excellent communication skills in English and Lithuanian;
  • Ability to work full-time during day shift (9:00 AM - 5:00 PM) in a hybrid working model;
  • Energy to move mountains together with your team;
  • Empathy and understanding - basically showing clients how important they are!
  • That you are looking for a real opportunity to grow;
  • Helpful & humble personality - we want our team to practice what we preach - being helpful not only to our clients but also to others.
  • Salary:

  • Gross salary: 1500-1900 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
  •  
    To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more  — learn all about it here.

    Up for the challenge? Let’s talk!
    Ready to apply to Oxylabs?
    Apply to Oxylabs

    Similar jobs

    Sign up for suggestions tailored to the jobs you open and the searches you save.

    More jobs at Oxylabs

    See all jobs at Oxylabs →

    Apply now
    🤖

    Whoa — hold up

    JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

    Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Get an edge on your job hunt.

    Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

    Join the channel — it's free