Jobs Companies ICON plc Site Management Assistant

About this Site Management Assistant role at ICON plc

ICON plc · Onsite · Mexico, Mexico City
MEXICO. REMOTE.

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


As a SMA I at ICON, you will support the management of clinical trial sites by assisting with site monitoring activities, ensuring compliance with study protocols, and maintain high standards of operational efficiency.


What You Will Do:

Your role will involve delivering clinical research work to a high standard, working closely with your team and stakeholders.

Key responsibilities include:

  • Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.
  • Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics.
  • Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively.
  • Maintaining accurate records of site activities and contributing to the preparation of monitoring reports.
  • Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

  • Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
  • Some experience in clinical research, site management, or related administrative roles is preferred but not mandatory.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
  • Basic knowledge of clinical trial processes and regulatory requirements is a plus.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively within a team environment.
  • Willingness to travel as required (approximately 25%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

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About ICON plc

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live. If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

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