About this Service Manager role at Guild Garage Group

Guild Garage Group · Onsite · Action Garage Doors - Meridian, ID

Service Manager
Action Garage Door | Meridian / Boise, Idaho
Full-Time | On-Site
Base Salary: $80,000 + Performance Bonus
Total Compensation Potential: $100,000–$120,000+

Build a Winning Team. Develop Great Technicians. Drive Results.

Action Garage Door is looking for a Service Manager to lead and develop our residential service team in the Treasure Valley.

This is not a desk-management position. We are looking for a hands-on leader who loves developing people, understands the relationship between great service and strong sales performance, and knows how to turn daily coaching into measurable results.

The right leader will spend time in the field with technicians, coach opportunities in real time, use data to identify performance gaps, and create a culture where technicians consistently deliver an exceptional customer experience while maximizing every opportunity.

What You'll Own

Lead, coach, and develop our residential service technicians
Drive service revenue, sales performance, and profitability
Improve opportunity conversion, average ticket, and technician productivity
Conduct regular ride-alongs and in-field coaching
Review calls, estimates, invoices, and technician performance
Coach technicians on presenting options and creating an exceptional customer experience
Establish clear individual goals and hold the team accountable
Lead daily huddles, weekly meetings, and individual performance conversations
Identify training needs and build development plans for technicians
Partner with Dispatch and the Call Center to maximize capacity and opportunity
Ensure technicians consistently follow Action Garage Door and ServiceTitan processes
Recruit, onboard, train, and retain high-performing technicians
Resolve escalated customer concerns quickly and professionally
Recognize top performers while quickly addressing performance gaps

What We're Looking For

3+ years of leadership experience in a service organization
Proven ability to coach and develop frontline employees
Strong understanding of customer service and consultative selling
Comfortable managing through KPIs, scorecards, and performance data
Willingness to spend significant time in the field coaching technicians
Strong communication and accountability skills
Ability to build trust while maintaining high performance expectations
Experience in garage doors, HVAC, plumbing, electrical, or another home-service trade strongly preferred
ServiceTitan experience strongly preferred

Compensation & Benefits

Base Salary: $80,000 + Performance Bonus

Total Compensation Potential: $100,000–$120,000+

Benefits include:

Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Company-Paid Life Insurance
Short-Term & Long-Term Disability
Professional Development & Leadership Training
Career Advancement Opportunities within Action Garage Door and Guild Garage Group

Why Action Garage Door?

Action Garage Door is investing in its people, strengthening its processes, and building a performance-driven culture where great employees have the opportunity to build great careers.

If you're a hands-on leader who enjoys developing people, believes in accountability, and wants to build one of the strongest residential service teams in the Treasure Valley, we want to talk to you.

If you’re ready to drive operational excellence, build a winning team, and lead with purpose — Action Garage Doors wants to hear from you!

👉 Apply today and open the door to your next great career move!

Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action Garage Doors may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$80,000—$120,000 USD

By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

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About Guild Garage Group

Join Guild: Your Future Starts Here

At Guild Garage Group (GGG), we’re not just opening garage doors—we’re opening career opportunities.

Guild is a first-of-its-kind alliance of leading garage door brands, united by a shared mission to deliver unmatched residential service and craftsmanship. We are not a traditional private equity firm or a large faceless competitor. We are a community of owner-operators, bonded by values, built on trust, and committed to growing together.

Why Join Us?

When you become part of the Guild network, you’re joining more than a company—you’re joining a movement. Our brands stretch across the country, offering stable careers, room to grow, and the kind of support that only a strong coalition can provide. Whether you're a technician, installer, dispatcher, office manager, or aspiring leader, there’s a place for you in the Guild family.

What Makes Us Different

We invest in people, not just profit. Guild preserves local leadership and teams, providing resources and tools to strengthen what already makes each brand great.
Employees stay. Cultures remain. Customers thrive. We believe in continuity and care, honoring the legacy of each business while elevating it with new capabilities.
We grow through partnership. Our growth model is rooted in respect, collaboration, and shared success—not corporate takeovers.

How We Got Here

The garage door industry is changing—and Guild is leading that change with integrity and intention. We partner with local companies in all phases of their journey, whether they’re scaling up, planning for succession, or seeking a long-term exit strategy. We meet them where they are, and we help take them where they want to go.

A Guild for the Modern Era

Historically, guilds protected craftsmanship, upheld standards, and elevated the trades. At GGG, we’re doing the same in the modern age—raising the bar for what a career in the trades can look like. Through mentorship, career paths, and shared values, we’re building a network where talented individuals can thrive.

Find Your Role. Grow Your Career. Be Part of Something Bigger.

Come work with one of the many respected brands under the Guild umbrella and discover how your skills can shape the future of residential service. Whether you're just starting out or bringing decades of experience, there’s a place for you in the Guild.

Your craft. Your future. Your Guild.