Jobs Companies ZEISS Service Engineer, REF

About this Service Engineer, REF role at ZEISS

ZEISS · Onsite · Shanghai

Main Tasks

Duties and responsibilities include but are not limited to:

  • Support high quality after-sales service to satisfy customers 70%

Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair

  • Provide effective communication to customer and visiting VIP customers 20%
  • Handling service quotation, service contract and collect service AR. 10%
  • Perform other related duties and responsibilities as assigned

Requirements

Education

  • Bachelor degree in science and engineering

Experience

  • Relevant working experience in development, technology, production or service of medical instrument field
  • 4 years experience in engineering
  • 2 years experience in related field is preferred

Other skills Logical thinking

  • Good Customer Sense
  • Excellent communication skills
  • English and Chinese language skills: Proficient in writing and reading, CET-4
  • Use of computer software and data processing applications relevant to technical techniques

Your ZEISS Recruiting Team

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About ZEISS

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEI

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