About this Server- Restaurant role at Live Nation Entertainment
Job Summary:
Unity in Diversity
Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!
The Role:
The Restaurant Sever is responsible for serving food and beverage items in a knowledgeable, friendly and helpful manner to all guests.
What You Need:
Required:
2-5 years high volume experience in restaurant operations
Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
Standard food preparation/presentation
Skill in guest relations
Wine & Liquor knowledge
Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
High School Diploma
Preferred:
Point of Sales knowledge, preferably MICROS
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs. using proper lifting techniques
What You’ll Do:
Greet all guests at table
Respond to guest inquiries regarding menu, wine list, Music Hall
Inform guests of daily specials and make recommendations
Suggestively sell menu items, beverages, desserts, etc.
Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Organize and prioritize service per appropriate service sequence
Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
Deliver food and beverages to table
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Ability to memorize menus and daily specials
Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Prepare guest checks (on micros terminal) and check for accuracy
Receive payment and process cash, credit card or traveler’s check transactions
Have knowledge of all music, promotional or special events in the house
Assist other servers or other employees as needed
Required to occasionally work Special Events that are scheduled throughout the venue
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
