About this Server (Part-Time) role at Sphere Entertainment Group, LLC
Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.
Who are we hiring?
During events, the Sphere Server provides food and beverage service to guests at tables and assists with any food or general event related guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
- Provide excellent customer service and serves food and beverages to guests in a timely, courteous, and accurate manner.
- Ensure proper table maintenance during service, including setting and re-setting in between courses.
- Check identification of guests to ensure they are of legal age to consume alcoholic beverages.
- Responsible for overall hospitality and guest services in premium spaces
- Responsible for keeping stations stocked and clean during shift; running food from kitchen/pantry; preparing coffee beverages.
- Escalate guest questions or concerns to Manager and/or Supervisor as needed.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- Prior wait staff experience required.
- Knowledge of Southern Nevada Health Food regulations and proper food handling certifications.
- Must take and pass TAM (Techniques of Alcohol Management) Nevada training class; Adheres to TEAM training guidelines.
- Experience in Point of Sale (POS), purchasing and inventory systems.
- Ability to work well under pressure and have a professional appearance and demeanor.
- Excellent communication skills, a commitment to high-quality customer service and an ability to handle a high-pressure environment.
- Must be of legal age to serve alcohol according to Nevada state regulations.
Special Requirements
- General physical requirements such as lifting and carrying up to 50 lbs., standing for long periods, walking long distances, bending and constant motion is often required. Occasional kneeling is also required.
- May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
- Must be available to work a flexible schedule including early mornings, evenings, holidays, and weekends.
- Certifications
- Alcohol Certification Card
- Food Handler Safety Training Card
- LVMPD – NON-Gaming Work Card
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
