Jobs Companies Salonkee Senior Technical Business Analyst - Operations & Automation

About this Senior Technical Business Analyst - Operations & Automation role at Salonkee

Salonkee · Hybrid · Luxembourg

Salonkee is one of Europe’s fastest-growing beauty-tech companies, helping thousands of salons simplify their daily operations and offer an outstanding experience to their clients.

Our all-in-one software simplifies appointment scheduling, payments, and client management, allowing salons to focus on what truly matters: delivering an exceptional customer experience.

We’re proud to shape the future of the beauty industry with innovation, collaboration, and a people-first mindset.

The opportunity

You'll join a small, high-impact Operations team, reporting directly to our COO Nicolas. Your job is to make our commercial machine run smoother and faster: owning CRM workflows, building automations, and connecting a growing stack of tools across multiple departments (Sales, Customer Support, Finance, Marketing, …).

You won't be writing product code. You'll be architecting the operational backbone of a scaling company and you'll own what you build, from design to documentation to ongoing maintenance.

What you will be doing

  • CRM (Zoho CRM): Design, build and maintain workflows end to end (forms, assignment logic, widgets, lead scoring,…) designed to increase our 100+ sales force impact in terms of deals closed.

  • Automation & integration (n8n): Build and maintain webhook-driven workflows connecting our entire tech stack (Zoho CRM, Intercom, Zoho Billing, Zoho Sign, Brevo, Airtable, BambooHR, …). Handle data sync, event triggers, and error handling at scale.

  • Data operations: Run mass data clean-ups, enrich records via APIs, normalize fields, and safeguard data integrity across systems.

  • Solution design & stakeholder support: Translate business needs from the COO and department leads into reliable, automated operational flows. Be one of our go-to team members for cross-departmental technical needs - and see your solutions through to adoption.

What you need to have

  • 3-6 years in a Revenue Operations, Sales Operations, Business Operations, or Technical Business Analyst role, ideally at a SaaS or tech company.

  • Deep hands-on experience with a major CRM (Zoho CRM ideally; Salesforce or HubSpot works if you're a fast learner).

  • A proven track record building complex automations (n8n, Make, Zapier, or similar)

  • Comfort working with APIs, webhooks, and JSON, plus working knowledge of JavaScript. You don't need to be a developer, but you think like one.

  • Experience manipulating data at scale: mass updates, scripting, enrichment pipelines.

  • A strong ownership mentality: you see a broken process and fix it before anyone asks.

  • Clear communication with both technical and non-technical teams, and the ability to juggle multiple priorities.

  • Fluency in English.

What we offer

  • A high-impact role with real ownership: the systems you build run the company's commercial engine across seven markets

  • Direct exposure to the COO and leadership: your work shapes how the whole company operates

  • A competitive remuneration package.

  • A dynamic, international, and supportive work environment with a strong team culture.

  • Flat hierarchies that promote open communication and encourage putting your ideas forward

  • The opportunity to be part of a success story and make a tangible impact on the future of the beauty and wellness industry.

  • Regular company events to foster team bonding and create opportunities for networking and collaboration

At Salonkee, we believe that innovation thrives in an environment where everyone feels included and empowered.

We’re building a diverse team that reflects the industry we serve: creative, passionate, and full of different perspectives.

No matter who you are or where you come from, you’ll find a place here to grow, contribute, and be your authentic self.

Ready to apply to Salonkee?
Apply to Salonkee

Similar jobs

SP
Senior Business Analyst
Spektrum
⚡ Apply early Capellen, Luxembourg Onsite
● New 👁 Seen ✓ Applied 4d ago
COSMOTE GLOBAL SOLUTIONS NV
Business Analyst
COSMOTE GLOBAL SOLUTIONS NV
⚡ Apply early Luxembourg, Luxembourg, Luxemb... Onsite
● New 👁 Seen ✓ Applied 1mo ago
COSMOTE GLOBAL SOLUTIONS NV
Senior Business Analyst
COSMOTE GLOBAL SOLUTIONS NV
⚡ Apply early Luxembourg, Luxembourg, Luxemb... Onsite
● New 👁 Seen ✓ Applied 1mo ago
COSMOTE GLOBAL SOLUTIONS NV
Business Analyst
COSMOTE GLOBAL SOLUTIONS NV
⚡ Apply early Luxembourg, Luxembourg, Luxemb... Onsite
● New 👁 Seen ✓ Applied 1mo ago
Zifo
Senior Scientific Business Systems Analyst
Zifo
⚡ Apply early Mexico City, Mexico City, Mexi... Onsite
● New 👁 Seen ✓ Applied 1h ago
Aretum
Senior Business Process Analyst
Aretum
⚡ Apply early McLean, Virginia, United State... · location restricted $120,000–$135,000
● New 👁 Seen ✓ Applied 1h ago
AG Consulting Partners, Inc.
HR Implementation Business Analyst (Consultant)
AG Consulting Partners, Inc.
⚡ Apply early Olympia, Washington, United St... · location restricted $130,000–$175,000
● New 👁 Seen ✓ Applied 1h ago
PartsBase Inc.
Technical Business Analyst
PartsBase Inc.
⚡ Apply early Remote-United States · location restricted
● New 👁 Seen ✓ Applied 1h ago
Planettechnologies
Business Systems Analyst
Planettechnologies
⚡ Apply early Washington, DC Onsite $85,000–$135,000
● New 👁 Seen ✓ Applied 2h ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at Salonkee

See all jobs at Salonkee →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free