About this Senior Solutions Consultant role at RELX
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team
The APAC Fraud and Identity team in LNRS uses the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organizations to manage risks like identity theft, fraud, money laundering and more.
About the Role
You will be part of a high growth region with a world-class team. working closely with our customers and prospects. You will help to shape and evolve consulting and product delivery offerings and drive new business with your sales partners.
Responsibilities
Gaining a deep understanding of our customers, their businesses, and industries to help them realize their business value and transformations achievable with our solutions
Guiding customers through proposed solutions, including technical demonstrations, detailed technical and business processes and high-level engagement plans
Presenting the breath of LNRS fraud prevention, identity verification and authentication products and services. Clarifying technical details of functionality, performance, security, best practices, and practical deployment architectures
Deliver high-quality product presentations and demonstrations, clearly communicating business value
Design solutions aligned with customer needs, ensuring feasibility and long-term scalability
Share best practices and contribute to continuous improvement of team materials and approaches
Provide feedback from customers and the market to support product and strategy development
Requirements
Fluent in business-level Chinese
Located in China, preferably in Shanghai. Singapore will also be considered
Basic conversational level of English required
At least 5 years experience in the fraud prevention, risk, or authentication space
Experience of risk management, fraud prevention, banking industry, identity verification, cyber security, malware research, credit policy or payments industry experience
Experience working with prospective customers to identify and concisely reflect requirements
Demonstrate Excellent consultative skills with the ability to collaborate and explore options
Demonstrate and effectively use active listening skills to understand client needs
Outstanding oral and written communication skills to effectively communicate technical concepts to both technical and non-technical audiences
Have organizational and project management skills and analytical and problem-solving skills to solve complex business problems
Demonstrate excellent relationship building skills and the ability to collaborate and interact effectively with internal and external stakeholders
Learn more about the LexisNexis Risk team and how we work here
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