Jobs Companies moomoo Senior Relationship Manager

About this Senior Relationship Manager role at moomoo

moomoo · Onsite · Hong Kong, Hong Kong, Hong Kong

Key Responsibilities:

  • Client Relationship & Business Growth: Establish and maintain strong, long-term relationships with high-value and active-trading clients on the platform to achieve team AUM and sales targets.
  • Advisory & Solutions Collaboration: Collaborate closely with Investment Advisory and Product teams to deliver tailored services—including portfolio health checks/diagnostics and asset allocation solutions—aligned with clients' risk profiles and investment objectives.
  • Client Service & Retention: Deliver premium, end-to-end services to existing clients, covering account onboarding, ongoing relationship maintenance, and resolving trading-related inquiries and issues.

職責:

  • 與平台主动交易型高贡献客群客戶建立緊密的關係,以完成團隊資產管理規模和銷售目標
  • 與投資顧問和產品團隊密切合作,根據客戶的需求和風險狀況向他們提供持倉診斷、資產配置等服務
  • 為存量客户客戶提供優質服務,包括但不限於開戶、關係維護和解決客戶交易類問題

Requirements

Requirements:

  • Education: Bachelor’s degree or above, preferably in Finance, Economics, Business Administration, or a related discipline.
  • Experience: 2–6 years of relevant client-facing / relationship management experience in financial services or brokerage.
  • Trading Expertise (Must-have): In-depth knowledge of financial products with a minimum of 2 years of hands-on experience in complex derivatives trading.
  • Work Authorization: Valid Hong Kong Permanent Identity Card (HKID) or eligible Hong Kong work visa (e.g., IANG, TTPS / Top Talent Pass Scheme, QMAS).
  • Language Proficiency: Professional working proficiency in Cantonese and Mandarin (both spoken and written); fluency in English is a strong plus.
  • Mindset: Highly client-centric with strong service orientation, commercial acumen, and excellent communication skills.

Preferred Qualifications (Nice to Have):

  • Prior experience in Private Banking (PB) or Private Wealth Management (PWM), with a solid understanding of PWM operational workflows, industry regulations, and strong risk & compliance awareness.
  • Currently holding SFC Type 1 & 4 representative licenses, or having passed HKSI Licensing Examination Papers 1, 7 & 8.

要求:

  • 本科及以上學歷,金融、經濟或相關專業優先
  • 2-6年客戶相關工作經驗
  • 持有香港身份證 或 在港工作/逗留簽證(IANG/高才/優才)
  • 粵語和國語可以作為工作語言, 會英語者優先考慮
  • 熟悉期權,並擁有2年或以上複雜衍生品交易經驗 (必須)
  • 以客為先,有服務意識,能為客戶提供卓越的優質服務

加分項

  • 優先考慮有私人銀行或私人財富管理相關工作經驗,熟悉私人財富管理業務流程及相關法規,具備風險及合規意識的候選人
  • 優先考慮持有香港證監會1,4號牌照或通過證券及期貨考試 1,7 & 8 卷的候選人
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About moomoo

Moomoo is an investment and trading platform that empowers global investors with pro-grade, easy-to-use tools, data, and insights.

We believe investing is a transformative and long-term journey. That's why moomoo empowers investors with the tools and data they need to help unlock their financial potential today and in the future. Whether you're a beginner or a pro, moomoo is here to power your investment journey. With access to a wide range of both user-friendly and advanced features, including real-time market data, technical analysis tools, and in-depth order book data moomoo users can potentially enhance their trading strategies to pursue their goals.

Our mission is built on three core values: transparency, innovation, and community. By using these values to guide us, we deliver a comprehensive investment experience for individuals across all trading levels.

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