Experience Range: With at least 5 years of hands-on experience in Salesforce Financial Service Cloud and related technologies, including up to 8 years in enterprise-scale implementations. Key Responsibilities:
Lead the design and implementation of Salesforce Financial Service Cloud solutions, ensuring alignment with business requirements and industry standards.Develop and optimize ETL processes for data mapping, migration from legacy systems to SaaS platforms, and reconciliation and validation of financial data.Configure and manage Salesforce components including Apex, Lightning Web Components (LWC), Flow, and CPQ to support complex financial service workflows.Design robust data models and integration architectures, leveraging REST/SOAP APIs and middleware to enable seamless connectivity with external systems.Oversee the handling and protection of Personally Identifiable Information (PII), ensuring compliance with data privacy and security regulations.Plan and execute cutover activities for system migrations, minimizing downtime and ensuring data integrity throughout transition phases.Review code and mentor development teams, promoting best practices and high-quality deliverables across Salesforce and integration projects.Collaborate with stakeholders to configure contact-center solutions (such as NICE and telephony integrations), enhancing customer engagement and operational efficiency.Implement and oversee unit testing strategies to ensure robust and reliable Salesforce solutions.Required Skills:
Salesforce Financial Service Cloud expertiseAdvanced Apex programmingLightning Web Components (LWC) developmentFlow configuration and automationETL and data mapping for financial dataLegacy-to-SaaS migration experienceREST and SOAP API integrationMiddleware integration (including AI middleware)CPQ configurationData model design and validationPII handling and data privacy compliancePreferred Skills:
Experience with Aurora and Khoros platformsKnowledge of Agentforce and Prompt BuilderExpertise in contact-center implementations (NICE, telephony configuration)AI agent development within Salesforce environmentsFamiliarity with Snowflake for data warehousingExperience with automated test frameworks for SalesforceDesired Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a closely related disciplineSalesforce Certified Platform Developer I or IISalesforce Financial Services Cloud Accredited ProfessionalAdditional Information: Raising this FRF for the role of Sr. Lead Engineer.
