Job Title

Job Description Summary

Job Description

Facility Operations

• Manage daily facility operations to ensure smooth functioning of office infrastructure and services.
• Monitor preventive and corrective maintenance activities for HVAC, electrical, plumbing, UPS, FAS etc.
• Conduct regular facility inspections and identify operational risks.
• Coordinate workplace readiness and support business requirements.
• Prepare monthly muster roll and submission for the wages.

Vendor Management

• Manage housekeeping, cafeteria, pest control, transport, and other facility service providers.
• Track vendor performance against SLAs and KPIs.
• Review service reports and ensure timely corrective actions.
• Process work orders, purchase requests, and service invoices on time.

Health, Safety & Compliance

• Ensure compliance with local regulations, building standards, and company policies.
• Conduct safety audits and workplace inspections.
• Support emergency response planning, fire drills, and evacuation exercises.
• Ensure all statutory certifications and permits are maintained and renewed on time.

Asset & Infrastructure Management

• Maintain facility asset inventory and records.
• Coordinate repairs, replacements, and upgrades of facility equipment.
• Support space planning and workplace improvement initiatives.

Stakeholder Management

• Act as the primary point of contact for facility-related issues.
• Coordinate with landlords, building management, contractors, and internal stakeholders.
• Ensure timely resolution of employee service requests and escalations.

Financial & Reporting Responsibilities

• Monitor facility-related expenses and budgets.
• Review and validate vendor invoices.
• Timely submission of monthly office rental invoice to avoid any interest from landlord.  
• Prepare monthly reports covering maintenance activities, incidents, compliance status, and cost management.
• Identify opportunities for operational efficiency and cost savings.

Project Coordination

• Support office moves, expansions, renovations, and facility improvement projects.
• Coordinate project schedules, contractors, and stakeholder communications.

Qualifications

• Bachelor's Degree or Diploma in Facilities Management, Engineering, Business Administration, or related field.
• Minimum 3-5 years of experience in Facilities Management, Workplace Services, or Building Operations.

Required Skills

• Facility Operations Management
• Vendor & Contract Management
• Health, Safety & Environment (HSE)
• Project Coordination
• Budget Management
• Workplace Services
• Strong Communication & Stakeholder Management
• Problem Solving and Decision Making
• MS Office and Facilities Management Systems