About this Sales Support Executive role at Universal Business Team

Universal Business Team · Onsite · Chesterfield, England, United Kingdom

Location: Chesterfield (Office-Based)
Salary: £35,000 - £40,000 per annum (negotiable DOE)
Hours: Monday to Friday, 8:00am - 4:30pm
Benefits:

Bonus
Company phone and laptop
Lunch provided x3 times per week
On-site parking
Auto-enrolment pension
Opportunity to develop within a growing business
Supportive and collaborative team environment
23 Days Holiday + 8 Days Bank Holiday, rising to 25 Days next year.

Are you a highly organised sales support professional who is highly organised and thrives in a fast-paced environment?

We're recruiting on behalf of an ambitious and growing business seeking a Sales Support Executive to play a pivotal role in supporting a successful Sales Manager and ensuring customers receive an exceptional level of service.

This is far more than a traditional administration role. You'll become the central point of coordination for the Sales Manager's sales activities, customer communications and CRM management, helping to maximise the effectiveness of a busy sales function. The ideal candidate will understand the sales process, be commercially aware and enjoy building relationships with customers while keeping everything running smoothly behind the scenes.

If you're proactive, detail-focused, customer-centric and enjoy making a genuine impact, this could be the perfect opportunity.

The Opportunity

Joining a business with ambitious growth plans, you'll work closely with an experienced Sales Manager, providing a blend of sales support, customer engagement and executive assistance. Your contribution will enable the Sales Manager to spend more time developing customer relationships and driving business growth.

You will be trusted to work independently, manage priorities effectively and take ownership of key administrative and customer-facing responsibilities.

Key Responsibilities

Manage and coordinate the Sales Manager's diary and inbox.
Book, plan and prepare sales appointments.
Prepare quotations and customer-specific proposals.
Follow up quotations and maintain regular contact with customers.
Build strong relationships with clients, ensuring a positive customer experience.
Keep CRM and pipeline systems updated with accurate information.
Log and track sales opportunities effectively.
Support customer communication, enquiries and issue resolution.
Assist with sales campaigns, promotions and follow-up activity.
Liaise with internal departments to ensure customers receive excellent service.
Work with customer service teams to support order processing and identify upselling opportunities.
Provide general executive and administrative support where required.
Help ensure the Sales Manager can focus on customer engagement and business development activities.

What We're Looking For

Previous experience in a Sales Support, Sales Coordinator, Executive Assistant or similar role.
Understanding of the sales process and customer journey.
Strong organisational and time-management skills.
Excellent attention to detail.
Confident communicator with strong relationship-building abilities.
Experience using CRM systems (such as Pipedrive or similar).
Ability to manage multiple priorities in a fast-moving environment.
Commercial awareness and a customer-focused mindset.
Proactive, self-motivated and solutions-oriented approach.
Strong IT skills across Microsoft Office applications.

Personal Attributes

We're looking for someone who demonstrates:

A genuine "can-do" attitude
Honesty and transparency
Loyalty and commitment
High levels of accountability
Energy, enthusiasm and positivity
A desire to contribute to a growing, successful business

Why Apply?

This is an excellent opportunity to join a growing organisation with ambitious plans for the future. You'll have the chance to work closely with senior leadership, make a visible impact on business performance and develop your career within a company that values initiative, teamwork and exceptional customer service.

If you're an organised, commercially minded professional who enjoys supporting sales success and delivering outstanding customer experiences, we'd love to hear from you.

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About Universal Business Team

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge.

UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team.

UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike.

UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m.

UBT supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools and charities.,

UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.
To view our policy in full please contact uk.recruitment@ubteam.com