About this Sales Executive / Account Manager role at PRISM+
PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.
Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.
Responsibilities
- Generating quality leads from various channels to develop and expand client base, close sales orders.
- Build and maintain good relationships with existing and/or new corporate customers and vendors.
- Manage and grow assigned corporate accounts by understanding client needs, identifying opportunities for upselling and cross-selling, and ensuring a high level of customer satisfaction and retention.
- Attend to customer's requests for proposals, and quotations with the appropriate follow-up.
- Administer sales fulfilment activities of products and services to ensure timely delivery and completion as per customer orders.
- Always keeping up with product knowledge and related skill-sets, as well as doing extensive research on market situation and trends.
- Maintaining Customer Relationship Management (CRM) Data.
- Prepare reports for tracking of sales activity.
- Any other ad-hoc tasks as assigned by the Company
Requirements
- Diploma or Bachelor's degree in Business, Sales, Marketing, Business Administration, or a related field.
- 1 - 3 years of experience in sales, account management, business development, or a similar customer-facing role.
- Strong communication, interpersonal, and relationship management skills.
- Commercially driven with the ability to identify new business opportunities and grow existing accounts.
- Good negotiation, presentation, and problem-solving skills.
- Customer-oriented with a strong sense of ownership and ability to follow through on client requests.
- Comfortable working with CRM systems and maintaining accurate customer and sales records.
- Good organisational and time management skills, with the ability to manage multiple accounts, requests, and deadlines.
- Self-motivated, proactive, and able to work independently as well as collaboratively within a team.
- Willingness to learn about products, market trends, and industry developments.