About us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
You'll be excited to work in this role if you...
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Thrive working in a fast paced environment
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Want warm leads only - no cold calling
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Want a commission structure that rewards performance and results
About the role
We’re looking for a confident, customer-focused Sales Consultant to join our team based in our Melbourne Hub. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling — just real conversations and warm enquiries every day.
Reporting to the Sales Manager, the Sales Consultant is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. This role will be responsible for handling sales enquiries and educating customers over the phone on Splends unique industry leading products and benefits, and progressing potential customers through the sales pipeline from enquiry to subscription.
What you'll be doing
Educate customers across our product suite and service offering and Splends points of difference
Use a consultative selling approach to understand customer needs and to recommend appropriate products
Manage an end-to-end sales pipeline, guiding customers through the full sales cycle from initial engagement to close
Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey
Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them
Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals
Maintain a high level of customer service in line with Splends values and passion for our customers
What you’ll bring to Splend
At least 1 year of sales experience in a formal setting — automotive sales experience is a bonus, not a must
You know how to uncover what a customer really needs, then sell them on the benefits that matter
You're a natural closer who knows how to upsell and maximise every opportunity
You thrive in a high-volume, fast-paced environment (think 50–60 calls a day) and know how to manage a pipeline and CRM like a pro
You're a confident communicator and negotiator who builds genuine rapport with people from all walks of life
You're organised, customer-obsessed, and excited to grow with a high-growth scale-up — and you're happy to work alternate Saturdays (with a day off in lieu the following week)
Comfortable and able to work alternate Saturdays (with a day off in lieu the week following)
Our benefits
💰 Commission: earn based on your performance with uncapped commission
🎂 Day off for your Birthday!
🚘 Salary packaging with 15% employer contributions for Electric Vehicles
📖 Dedicated Learning & Development platform
💭 Employee Assistance Program
🎉 Socials: budget for team and company wide social initiatives
Our Process
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Intro with our Talent team to understand your background, aspirations, and answer your questions.
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Interview with the hiring manager to discuss your experience and how it aligns with this role.
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Where it applies, we’ll ask you to complete a practical case study.
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Final interview to discuss Splend’s long-term vision and to check any remaining questions.
Diversity & inclusion
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
