Job Description

Job Title

Resident Program Aide

Report To

Programs Manager

Qualifications

• Degree or Diploma in Recreation with experience in a long term care setting

OR

• Diploma in related field with completion of a course in adapted programming and experience in long term care

Technical Competencies

Complaint Resolution, Public Relations, Long Term Care Industry, CQI Principles, Project Management Principles, Ability to read, write and communicate effectively in English, Microsoft Word, Excel and Outlook, Facilitation Skills

Experience

1-2 years experience preferably in a long-term care setting.

Experience in assessing activation needs, development, implementation and evaluation of activation programs

Extendicare’s Core Competencies

Business Savvy

Commitment to Results

Communication

Resilience

Customer Focus

Systems Thinking

Teamwork

Motivation to Improve

Key Accountabilities

Examples

Delivery of resident programming

• Therapeutic programs
• Diversional programs
• Planning
• Implementation
• Evaluation
• Documentation
• Participation in IDTC’s
• Coordinating
• Participating in resident care

Public relations

• Fundraising
• Liaising with stakeholders eg:  schools, service clubs

Customer service

• Facilitating resident, family and volunteer interaction

Quality Improvement

• Obtains feedback from customer and implements improvement strategies
• Recommends improvement activities.

Occupational Health and Safety Accountabilities

• Carry out all assigned duties in compliance with applicable Occupational Health and Safety legislation and Company policy.
• Follow safe work practices as directed by their supervisor and as required by the applicable Occupational Health and Safety legislation.
• Participate in all required occupational health and safety training.
• Use appropriate equipment and wear personal protective equipment or clothing, as required by Extendicare/ParaMed.
• Report any known or identified health and safety hazards or violations to their supervisor.
• Refrain from any conduct that puts themselves, workers, contractors or others at risk.

Privacy Accountabilities

• Respects and preserves the privacy, confidentiality and security of health care and employee information at all times.  Violations of this statement include, but are not limited to:

• accessing confidential information that is not within the scope of the individuals duties
• misusing, disclosing without proper authorization, or altering confidential information
• disclosing to another person the unique username or password for accessing electronic confidential health care information
• using another person’s username or password to access information
• discussing confidential information in a public area 
• leaving confidential health care or employee information in public areas
• disposing of confidential information inappropriately

• Extendicare’s Code of Business Conduct and Standards of Employee Conduct policies are to be adhered to by the employee groups they apply to at all times.

Resident/Family Safety Accountabilities

• In the interest of the safety of residents and family members, employees while on duty are accountable to carry out all duties assigned within the scope of their job in compliance with applicable legislation, standards and company policy.
• Refrain from any conduct that puts residents and family members at risk.

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.