About this Repair Supevisor role at KONE
At KONE, our mission is to improve the flow of urban life. As a global leader in the lift and escalator industry, KONE provides lifts and escalators as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
At KONE, we're looking for a Repair Supervisor to lead our repair operations, ensuring lift and escalator repairs are delivered safely, efficiently and to the highest quality standards.
Working closely with customers, technicians and internal teams, you'll oversee repair activities, optimise resources, and drive operational performance while ensuring every project meets customer expectations and contractual commitments.
What you'll be doing
Leading and coordinating repair activities, ensuring work is delivered safely, on time and to the highest quality standards.
Supporting and developing Repair Technicians through coaching, planning and regular communication.
Building strong customer relationships, providing technical guidance and ensuring an excellent customer experience throughout every repair.
Planning repair works, site surveys and resource allocation to maximise operational efficiency and meet revenue targets.
Identifying repair opportunities, supporting quotations and helping drive business growth through high-quality repair solutions.
What we're looking for
Experience leading or supervising technical, engineering or field-based teams.
Strong customer relationship and communication skills with the ability to build trust and resolve issues effectively.
Good commercial awareness with experience managing operational performance, costs and revenue.
Excellent planning and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
A commitment to safety, quality and continuous improvement.
We offer a range of fantastic benefits to our employees including:
Excellent salary depending on experience
Annual bonus up to 10%
Company car or a van
Strong and clear progression so that you can reach your full potential
Kone training programs
Company Pension Scheme
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
