The RCM Billing Manager will be responsible for all processes and resources related to billing procedures, including project / contract setup, invoicing, processing rebates, and processing credits and rebills, but not limited to the following:

Summary of Responsibilities:

• Effectively manage resources by ensuring all processes are appropriately staffed with trained personnel and all deadlines are met with high-quality work.
• Superior understanding of the Invoice-to-Cash process and financial system, specifically as it relates to billing procedures.
• Deliver excellent customer service by managing and resolving the most complex escalated client inquiries and disputes related to billing.
• Review proposed credits and rebills in the financial system by appropriately approving or recommending another course of action.
• Ability to create and manage complex metric reporting for month end closing, project costing, and billing modules within the financial system.
• Manage the partnership with Contracts, Commercial, and Operational departments for matters related to billing.
• Proven track record of problem solving and leading multiple complex process improvement initiatives simultaneously.
• Implement and enforce policies and procedures utilizing appropriate controls.
• Develop team by leveraging strengths, improving individual performance through goal setting, mid-year and year-end evaluations, and regular one-on- one discussions.

Experience (Minimum Required):

• Minimum 8+ years in a corporate business environment, preferably RCM Billing Management.
• Experience managing outsourced teams or shared services.
• Strong communication, organizational, and problem-solving skills.
• Strong data management and analytical skills
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Collaboration: Fosters a collaborative environment across internal and external stakeholders.

Qualifications (Minimum Required):

• Bachelor’s degree in accounting, Finance, or related field.

Preferred Qualifications Include:

• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

Physical Demands / Work Environment:

• Office-Based (Hybrid), at the discretion of the line manager.
• Work Timings: 2 PM to 11 PM IST.

Learn more about our EEO & Accommodations request here.