Job Summary

Responsible for maintaining accurate and timely purchase order processing. Monitor stock levels and reorder merchandise to ensure proper levels. Support sales staff to process special orders and research products for customers. Serve as primary contact for associates with product and order status questions.

Major Tasks, Responsibilities, and Key Accountabilities

• Creates accurate purchase orders by verifying specifications and pricing on project and regular stock products. Submits all purchase orders created to vendors and follows up to ensure receipt.
• Researches purchase order discrepancies to identify root cause and develop action items to resolve.
• Verifies all requisitions have been converted to purchase orders to fulfill orders and install dates.
• Enters backorders and communicates backorder status regularly with teams. Coordinates substitute items to meet customer needs and timelines.
• Ensures all products are purchased within correct price guidelines and with any and all applicable discounts. Escalates pricing discrepancies found between vendor order acknowledgements.
• Enters order acknowledgements and expected delivery dates from vendors on submitted orders. Handles vendor returns, aged inventory and cancelled orders. Coordinates resolution on issues with suppliers such as over or under orders.
• Assists with training new and existing associates. May work on more complex or challenging accounts.
• May work with customers on claims processing to recover material and/or labor cost on defective items.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:

Pay Range

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.