Project Delivery & Customer Management 

• Serve as the primary customer interface throughout the project lifecycle, building trusted relationships and ensuring a high level of customer satisfaction. 

• Lead project execution from initiation to close. 

• Ensure contractual obligations, customer requirements, and project objectives are clearly understood and achieved. 

• Manage customer expectations while maintaining alignment with company objectives and contractual commitments. 

Scope, Cost & Schedule Management 

• Develop and manage detailed project schedules in collaboration with external and internal stakeholders and monitor project milestones and critical paths.  

• Monitor project financial performance, identify variances, and implement corrective actions when necessary. 

• Support revenue forecasting, change order management, and project reporting processes. 

• Identify, assess and escalate project risks throughout the execution lifecycle. 

• Manage scope changes, commercial impacts, and project contingencies while maintaining alignment with project objectives. 

• Understand project contracts, commercial terms, and key obligations. 

• Manage claims, and contractual correspondence in collaboration with commercial and legal teams. 

Reporting & Governance 

• Prepare and deliver accurate project status reports highlighting schedule progress, budget performance, risks, opportunities, and key decisions. 

• Present project updates to senior leadership, customers, and project steering teams. 

• Ensure compliance with internal project management processes, governance requirements, and reporting standards. 

Stakeholder Coordination 

• Facilitate effective communication across stakeholders via regular project meetings and documentation - tracking decisions, risks, action items, and commitments to completion. 

Technical Leadership 

• Develop a working knowledge of grid-scale and commercial energy storage systems, balance-of-plant infrastructure, electrical systems, and site delivery requirements. 

• Collaborate closely with subject matter experts to resolve technical challenges and support customer discussions. 

Continuous Improvement 

• Capture lessons learned and contribute to the ongoing enhancement of project delivery processes, tools, and best practices. 

• Promote a culture of accountability, collaboration, safety, and operational excellence.