Full-Time Temporary Position

**Job Description:** 

We are seeking a detail-oriented and organized Administrative Support to join our team and provide essential administrative support to a group of Tier 1/ Tier 2 technical technicians. This role is crucial in managing schedules, documentation, data entry, and effective communication to ensure a smooth operational flow for our technical projects and client interactions. 

Key Responsibilities: 

**Data Entry and Recordkeeping:** 

•  Accurately input technical data into databases and ability to navigate the client existing database.
•  Maintain and update client information, and generate progress reports.   

**Document Management:** 

•  Create and maintain technical documentation, including service reports and repair logs. 
•  Ensure proper filing and retrieval systems for documentation.   

**Communication Management:** 

• Relay information between clients and technicians and coordinate communication with internal departments.  

**Required Skills and Qualifications:** 

• Strong organizational and time management skills to efficiently handle multiple tasks and deadlines. 
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for effective data entry, document creation, and communication. 
• Excellent verbal and written communication skills to interact clearly with clients and technical staff. 
• Attention to detail to ensure accuracy in data entry and documentation. 
• Understanding of technical terminology related to IT and POS systems to support technicians effectively. 
• Ability to work independently and collaboratively as part of a team. 

Join our team and contribute to the success of our technical operations while enhancing your skills in a supportive environment!