Jobs Companies Wachter Professional Services Junior Engineer

About this Professional Services Junior Engineer role at Wachter

Wachter · Remote · Mount Laurel, NJ

Benefits- Company Paid!

  • Medical, Dental, Prescription & Vision Benefits--No premium cost!
  • Life, AD&D and LTD insurance
  • Paid Vacation and Holidays
  • Company-Matched 401(k) and IRA Retirement Savings
  • RESPONSIBILITIES:

     
    • Assist with the installation, configuration, and deployment of network infrastructure, wireless solutions, and enterprise technology systems at customer locations.
    • Perform equipment staging, imaging, testing, and pre-configuration activities to ensure successful project implementation.
    • Travel nationwide to customer sites to support installations, upgrades, troubleshooting, and scheduled maintenance activities.
    • Work directly alongside Senior Engineers during both onsite and remote project deployments.
    • Provide technical support and basic troubleshooting for networking, wireless, and security-related technologies.
    • Interact directly with customers, providing professional service and maintaining excellent client relationships.
    • Conduct onsite surveys, assessments, and data collection required for project planning.
    • Document installation activities, service work performed, and project progress accurately and thoroughly.
    • Assist in preparing site reports, project documentation, and customer-facing deliverables.
    • Manage assigned tasks, maintain strict project schedules, and meet quality standards.
    • Communicate project status, potential risks, and technical issues clearly to Senior Engineers and project managers.
    • Utilize testing and diagnostic equipment to verify system functionality and performance.
    • Follow company safety procedures, customer site protocols, and industry best practices.
    • Maintain company-issued tools, equipment, and technology assets in proper working condition.
    • Participate in manufacturer, vendor, and internal training programs to expand your technical knowledge and earn certifications.
    • Support both onsite and remote service activities via phone, internet-based tools, and collaboration platforms.
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