Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

We are seeking a strategic and results-driven Product Manager to lead the development and enhancement of our Financial Crime Risk Management (FCRM) solutions. This role is critical in driving innovation and ensuring our products effectively detect, prevent, and manage financial crime risks including fraud, money laundering, and sanctions violations.

• Additional Job Description

What does a great FCRM Product Manager do at Fiserv?

As an FCRM Product Manager at Fiserv, you will play a pivotal role in the Financial Crime Risk Management (FCRM) product portfolio. Collaborating with Sales, internal teams, and clients, you will focus on elevating customer experience and fostering business growth. Your primary responsibilities include defining the strategic direction for the product line, providing marketing and sales support, and working cross-functionally across all organizational levels.

What you will do:

• Engage as a key stakeholder and contributor in developing product enhancements to align with market needs
• Work alongside internal teams to strategize and implement continual improvement initiatives in methodologies, processes, and technologies
• Analyze the competitive landscape to prioritize feature offerings and drive strategy
• Manage multiple projects simultaneously, adhering to tight timelines
• Educate clients on product features through demonstrations and support sales team in client interactions
• Collaborate with clients, sales teams, and professional services to gather requirements ensuring alignment with clients' needs
• Attend proposal review meetings, incorporate stakeholder feedback, and optimize proposal outcomes through data analysis

What you will need to have:

• 5+ years of product management experience in the financial services sector
• 4+ years of expertise in Financial Crimes, fraud, and AML in non-card payment field
• 4+ years of Agile development experience, engaging with clients, internal teams, and supporting sales functions
• Prior exposure to assisting sales teams in client-facing scenarios
•  Bachelor’s degree in business, Finance, or relevant field, or equivalent military background

What would be great to have:

• Experience in implementing data-driven insights for product enhancements and leveraging market trends to drive product strategy.
• Demonstrated initiative, relationship-building skills, and the ability to interpret data and market trends for informed product decisions

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.