About this Pharmacy Technician II role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryUnder the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician II supports safe, timely pharmacy services by performing technical and operational duties in accordance with established policies and applicable state and federal regulations. Responsibilities include preparing, packaging, labeling, and distributing unit-dose medications, outpatient prescriptions, and stock orders; delivering medications and supplies to patient care areas; and maintaining medication integrity through proper storage, rotation, and inventory control. The technician uses pharmacy information systems and departmental tools to document work, support workflow tracking and reporting as assigned, and may be scheduled in central pharmacy and/or specialized pharmacy areas based on operational needs. The role also includes organizing inventory, auditing medication storage areas, conducting safety and quality checks, escalating discrepancies, handling controlled substances in accordance with policy, assisting with onboarding and technical training, and participating in departmental projects and quality and safety initiatives as assigned.
Does this position require Patient Care?
No
Essential Functions
Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department
Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices
Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products
Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems
Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products
Audit medication storage areas utilizing data collection tools (if applicable)
Handle and prepare all controlled substances in accordance with state and federal regulations
Responsible for assisting with the training of junior pharmacy technician and trainee team members
Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service (if applicable)
Assist with the organization of the pharmacy's inventory and operational flow
Assist with preparing daily work reports, conduct safety and quality assurance audits and participate in inventory management and control
(if applicable)
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Pharmacy Technician [State License] required
Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required
Experience
Pharmacy technician 0-1 year required
Knowledge, Skills and Abilities
- Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures
- Understand HIPAA privacy rules and will use discretion handling patient related information
- Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
- Proficient with math calculations associated with assigned responsibilities
- Ability to distinguish routine functions from those requiring a pharmacist's professional judgment
- Ability to work with sustained attention and care on routine, repetitive tasks
- Knowledge and ability to handle controlled substances in accordance with state regulations
- Multi task and prioritize tasks under time constraints. Organize and maintain efficient work areas
- Command of area-specific technology, including, but not limited to , robotics, automation, software, equipment, and information systems
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.84 - $28.30/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
