About this Payment Systems Associate role at WASH Multifamily Laundry Systems
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!
The Associate, Payment Systems performs activities related to the receipt, inventory management, and configuration of Payment Systems, including but not limited to: AVS/Kiosks, Readers, Modem, User Cards, and other payment systems. The employee understands and complies with the company employee handbook and department’s policies and procedures. The immediate manager or supervisor may assign other duties to meet the requirements of the job, as needed.Estimated Salary: $18.00 to $22.00 per hour based on qualifications and experience.
Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.
- Verify operating parameters for tools and/or equipment.
- Support training and coordination based on manager’s instructions.
- Abide by company polices, department policies, and safety standards.
- Ensure areas and equipment are properly maintained.
- Coordinate with production schedule, with associates, and with other department leads/supervisors and materials for assigned orders/projects.
- Ensure that all required Payment devices/systems are available and in-use at the operator workstations.
- Utilize computer skills for Sales Force (Service Max) to ensure all parts and assets are transferred/processed via this system, additional training will be provided if needed.
- Provide regular and timely communication including verbal and email to provide status and updates, as well as communicate with stake holders as needed.
- Perform quality checks/inspections.
- Assessment and recovery of used devices (AVS, Kiosks, readers, machine boards, harnesses, user cards.)
- Innovation – work with other associates to develop test devices and procedures that help improve productivity.
- Establish and maintain effective positive communications will all teammates/associates.
- Work closely with other departments to provide assistance when needed.