Part-time Zoom Support Managers

Flexible Location

TNTP seeks Part-time Zoom Support Managers to support multiple workstreams in Texas with the Zoom management of facilitated content. This position is based in a home office anywhere in the U.S.

WHAT WE ARE

TNTP is the nation's preeminent education nonprofit that brings research, policy, and consulting together to meet the needs and aspirations of young people, families, communities, and the nation. We are educators, researchers, and innovators working to ensure every young person has the chance to reach their full potential, every educator and leader is set up for success, and every community has the resources necessary to connect young people to paths of opportunity.   

We work at every level of the PK-12 system, side by side with educators, system leaders, and communities across 41 states and more than 4,000 systems nationwide to reach ambitious goals for student success. Our vision pushes beyond school walls, catalyzing cross-sector collaboration to create pathways for young people to achieve academic, economic, and social mobility.  

Learn more about us, what we do, and working here.  

The Texas Education Agency High-Quality Instruction Materials Planning and Implementation project supports the adoption and implementation of HQIM in Texas. Across multiple workstreams and stakeholders, TNTP helps to provide access to rigorous, grade-level content and instruction.

WHAT YOU’LL DO

As a Part-time Zoom Support Manager, you will help support operations during facilitated content. 

Specific responsibilities include:

• Knowledge of Zoom and Teams operations (e.g. breakout rooms, polls)

• Comfortable supporting facilitators with operation needs in the moment

• Ability to problem solve any technical issues that may arise

• Review tech cues and communicate with facilitator to ensure preparation for session

• Support with general questions in the chat

Specific Time Commitment:

You will support training sessions on an as-needed basis. Sessions may range from one to eight hours and will take place between September 2026 and August 2027. You will likely support 1 to 4 sessions per month, depending on training frequency and the availability of other Zoom Support Managers. There may also be an opportunity to extend your support into the 2027-28 school year. Please note this is not a full-time position, and hours are not guaranteed.

WHAT YOU’LL BRING

First and foremost, we are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change children's lives through education. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels.

You'll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level. We encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities. We value the power of multilingualism and encourage multilingual candidates to apply.

General knowledge of the following is a plus:

• Zoom and Teams proficiency

• Microsoft Office Programs (PowerPoint, Excel, Word, etc.)

• Google Suite 

• Strong written and verbal communications 

WHAT WE OFFER

TNTP offers an hourly pay rate of $30 per hour. TNTP offers a motivated team of dynamic colleagues, a collegial atmosphere that values professional development and valuable feedback, and the chance to impact the direction of a growing, mission-driven company that is committed to the success of our nation’s children. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work each day. 

We also ensure that individuals with disabilities are provided with reasonable accommodation for the interview process. Email [email protected] to request accommodation.   

Hiring Process Overview 

After applying for this position, you will receive an update on your candidacy within two weeks. If you advance, you can expect to have a 30-minute interview including a hiring exercise with the Project Supervisor. Communication throughout the hiring process will be sent as emails from Workday. These messages are occasionally routed to Spam/Junk folders. Please keep an eye on your Spam/Junk folder while engaging in our hiring process to ensure you do not miss any important next steps. 

#LI-REMOTE 

Position Type:

TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of TNTP, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.  

Applicants for employment with TNTP must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.