About this Order Entry Administrator role at Industrial Electric Manufacturing
At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.
Location: Fremont, CA
Reports To: Order Entry Team Lead
Pay Rate: $27.00
PURPOSE OF POSITION:
This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.
ESSENTIAL FUNCTIONS:
- Work with Sales Representatives to obtain necessary paperwork required for each order
- Review contracts and order paperwork for completeness and accuracy
- Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties
- Work with appropriate parties to quickly resolve issues that delay time in processing
- Responsible for creating entries in INFOR system for new materials/components
- Be able to problem solve discrepancies by using available resources within company means
- Process order change notices in a timely manner
- Answer incoming calls in support of sales team
- Additional order entry tasks/projects, as needed
COMPETENCIES:
- Must be detail oriented
- Strong and effective verbal and written skills
- Ability to prioritize workload and work under pressure
- Strong organizational and administrative skills
- Time Management
EDUCATION AND EXPERIENCE:
- High school diploma or GED required
- 1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred
- Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
- Experience with INFOR software is a plus
- Excellent written and oral communications skills
- Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
- Professional and pleasant phone manner to service incoming and outgoing calls
- Proficiency in use of computers and software
- Ability to take direction and work independently
- Ability to maintain a positive attitude under stress
Why Join IEM
At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
Learn more about IEM at https://www.iemfg.com
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
Recruiting Scams
Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
Non-Discrimination Statement
IEM does not discriminate against any applicant based on any characteristic protected by law.
Privacy
Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.