About this Operations Supervisor role at Gap Inc.
About the Role
In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.What You'll Do
Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals
Ability to enhance our working together platform by driving a high performing team through engagement of our employees
Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions
Embrace continuous improvement through agility, process development and positive change to identify best solutions
Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication
Who You Are
Strong problem-solving, decision quality and implementation
Strong communication and interpersonal skills
Ability to build and sustain culture through the collaboration with team and/or business partners
Knowledge and understanding of work specific to distribution centers
